Amazon, Home Depot, Walmart boast top-notch digital experiences

Big-box retailers have come a long way on digital — now nearly 70% offer barcode scanning through their apps, a new survey found.

By Dan O'Shea • Dec. 6, 2017

How Cost Per Visit gives retailers the gift of innovation during the holiday rush

Increase store visits and deliver a more innovative shopping experience this holiday and beyond.

Dec. 6, 2017

Explore the Trendline➔

The latest in experiential retail

From new store concepts to accessibility efforts, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

The costs, and benefits, of the influencer economy

Influencers on social media have the power to control retail brand conversations and impact consumers' purchasing decisions. But what price are retailers paying to make these connections?

By Lara Ewen • Dec. 6, 2017

L'Occitane store redesign promotes 'multi-sensory' experience

The beauty retailer's immersive store is designed with the elements in mind, with hopes that shoppers engage with products on different levels. 

By Dan O'Shea • Dec. 5, 2017

New Walgreens branding emphasizes distant past

The move comes just a day after rival CVS blasted into the future with the news it would acquire health insurer Aetna for $69 billion.

By Daphne Howland • Dec. 5, 2017

Patagonia: 'The president stole your land'

The outdoor retailer is taking a political stance, a move that has played well with customers in the past, by suing the administration over its recent reduction of protected lands.

By Daphne Howland • Dec. 5, 2017

Poor personalization cost businesses $756B last year

Retailers are facing a major conundrum — how to balance consumer frustration with bad recommendations and their fear of giving up personal info.

By Dan O'Shea • Dec. 4, 2017

The Retail Dive Awards for 2017

The 2017 Retail Dive Awards recognize the industry’s top disruptors and innovators. These executives, companies and trends are transforming the industry and shaping the future.

By Corinne Ruff , Ben Unglesbee , Laura Heller , Cara Salpini • Dec. 4, 2017

Store Concept of the Year: Sephora

In a retail landscape where experience is increasingly key to customer enjoyment, Sephora's store concepts are tech-heavy and service-oriented in a way many brick-and-mortar retailers haven't matched.

By Cara Salpini • Dec. 4, 2017

Swarovski launches AR app experience at holiday pop-up

Perfect's YouCam apps let mobile users virtually try on holiday-inspired makeup and crystal jewelry from the brand.

By Robert Williams • Dec. 4, 2017

Disappointment of the Year: J. Crew

Amid a mass exodus of top executives this spring, J. Crew seems ill-prepared to find the way back to its core consumer base as the retailer struggles to fight off falling sales and a large debt load.

By Cara Salpini • Dec. 4, 2017

Study: 39% of marketers will increase influencer marketing budgets in 2018

Trends in the space are likely to include using a variety of types of influencers and leveraging the content to enhance other channels.

By Erica Sweeney • Dec. 4, 2017

GapKids teams up with Sarah Jessica Parker

The actress has brought her style chops to various brands at different price points, and the Gap spring collection will be available worldwide.

By Daphne Howland , Cara Salpini • Dec. 4, 2017

J.C. Penney cuts ties with Russell Simmons apparel

The Def Jam Recordings co-founder, who founded Argyleculture, is facing multiple allegations of sexual misconduct.

By Daphne Howland • Dec. 4, 2017

These retailers are #crushingit on social this holiday season

It's prime time for retailers to get involved in the social scene. Here's who's doing it best — and how.

By Cara Salpini • Dec. 1, 2017

Gen Z is late to holiday shopping

One third of consumers in the age group don’t start holiday shopping until after Black Friday and 15% don’t start until after Dec. 15, according to a new study. 

By David Kirkpatrick • Dec. 1, 2017

Wayfair Black Friday weekend sales soar 53%

The online furniture retailer is in the right place at the right time as furniture buying and selling moves online.

By Dan O'Shea • Nov. 30, 2017

Pottery Barn launches AR app for iOS

By bringing the app to iOS devices, the furniture retailer looks set to gain greater market exposure.

By Dan O'Shea • Nov. 30, 2017

Simon bridges online and brick-and-mortar with 'The Edit'

The effort to reach online customers recalls "In Real Life," from GGP and could be a boon for both the mall and online sellers. 

By Daphne Howland • Nov. 30, 2017

Barnes & Noble looks to hold Black Friday momentum with '12 Days of Inspiration'

The company no doubt would like to avoid repeating its fourth quarter performance last year.

By Daphne Howland • Nov. 30, 2017

Are Calvin Klein’s Amazon pop-ups dissing department stores?

Traditionally the brand releases exclusive collections through department store channels, but the partnership signals the apparel retailer is looking for new growth.

By Corinne Ruff • Nov. 29, 2017

Wayfair is dominating West Elm and Ikea on social media

The furniture e-tailer had the fastest-growing audience on social media among competitors during the week of Black Friday, according to a new study.

By Robert Williams • Nov. 29, 2017

30 minutes with Sephora’s head of marketing

Deborah Yeh, SVP of marketing and brand at Sephora, gave Retail Dive a glimpse into three of the retailer's most dynamic marketing moves.

By Cara Salpini • Nov. 29, 2017

Abt Electronics sees a 15% holiday weekend sales jump

Single-store star Abt had a stellar start to the holiday season thanks to an emphasis on customer experience. 

By Dan O'Shea • Nov. 28, 2017

What retailers need to do right now to survive

As retailers drop like flies, shuttering stores and filing for bankruptcy, Lee Peterson of WD Partners outlines three key survival strategies.

By Lee Peterson • Nov. 28, 2017