Technology
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Michaels adds new perks to its rewards program
The arts and crafts retailer aims to strengthen relationships with its customers digitally.
By Tatiana Walk-Morris • Aug. 07, 2020 -
Retrieved from Spin Live on August 06, 2020
Spin Live launches shoppable video service in Shopify's app store
A two-click process gives influencers access to a merchant's products that can be sold via livestream.
By Robert Williams • Aug. 07, 2020 -
Courtesy of BestKeptSecret
Fashion brands team up for flash sales event
Shopping platform BestKeptSecret aims to raise $1 million for charity with the help of multiple brands.
By Tatiana Walk-Morris • Aug. 06, 2020 -
DoorDash
DoorDash launches new online convenience store DashMart
The move, which is its first foray into managing its own inventory, will offer around 2,000 grocery and restaurant items and deliver in 30 minutes or less.
By Jessica Dumont • Aug. 06, 2020 -
Daphne Howland/Retail Dive
Macy's enlists influencers for its 'Style Crew'
The retailer is integrating shoppable content, and new fashion and beauty buffs into its program.
By Tatiana Walk-Morris • Aug. 05, 2020 -
EBay, Prova Group partner on sports memorabilia authentication
The marketplace joins Amazon and others in setting up measures to combat the sale of counterfeit goods, one of the biggest threats to resale.
By Tatiana Walk-Morris • Aug. 05, 2020 -
Courtesy of https://corporate.walmart.com/photos/walmart-store-exterior-at-night
Walmart fortifies ad platform with omnichannel analytics offering
Procter & Gamble, Mondelēz and Clorox beta tested Performance Dashboards, which could better position the retailer against rivals like Amazon and Google.
By Peter Adams • Aug. 04, 2020 -
Courtesy of Burberry
Burberry opens first 'Social Retail' store in China
The luxury retailer partnered with Tencent on a concept store that blends social media interactions with an in-store shopping experience.
By Tatiana Walk-Morris • Aug. 04, 2020 -
Courtesy of Snap
PetSmart gamifies reptile adoption with Snapchat AR quiz
An immersive lens includes a discount on a pet reptile to drive store foot traffic, which rose during the pandemic's early days as people stockpiled supplies.
By Robert Williams • Aug. 03, 2020 -
CVS to offer Venmo, PayPal QR codes in stores
Other platforms, like WhatsApp and Amazon, have introduced QR codes for merchants, too.
By Tatiana Walk-Morris • Aug. 03, 2020 -
Courtesy of https://www.monclergroup.com/en/media/media-archive/latest-openings
Moncler to take control of its e-commerce operations
The luxury retailer also reiterated its other digital efforts including livestreaming and artificial intelligence.
By Tatiana Walk-Morris • July 30, 2020 -
Courtesy of https://corporate.walmart.com/photos/walmart-store-exterior-at-night
Walmart's marketplace doubles in a year: report
The retailer's recent partnership with Shopify has accelerated its growth, according to Marketplace Pulse.
By Tatiana Walk-Morris • July 30, 2020 -
Permission granted by 7-Eleven
OpinionTop customer service considerations for retailers in a post-COVID world
The customer experience is one of the most critical touchpoints a retailer has with its customers, writes 7-Eleven's Jerry Campbell.
By Jerry Campbell • July 30, 2020 -
Deep DiveCan technology save bridal retail?
The pandemic pushed a traditional, high-touch segment of the industry to finally confront its hesitancy around digital services.
By Kaarin Vembar • July 29, 2020 -
Retrieved from Google blog, "The Keyword" on April 22, 2020
Buy on Google to go commission free
At a time when more consumers are shopping online, the tech giant said it aims to make e-commerce more "accessible" for retailers of all sizes.
By Tatiana Walk-Morris • July 28, 2020 -
Tractor Supply reports 'triple-digit' e-commerce sales growth
The company has used the pandemic to invest in curbside pickup, contactless payments and its first mobile app, among other efforts.
By Tatiana Walk-Morris • July 27, 2020 -
Rent the Runway hires new chief technology, people officers
The appointments come after the fashion rental company's former CTO and president departed earlier this year.
By Tatiana Walk-Morris • July 23, 2020 -
Adevinta acquires eBay Classifieds for $9.2B
The companies said they expect to complete the deal by next year.
By Tatiana Walk-Morris • July 23, 2020 -
Courtesy of Shnap
Visual search startup Shnap launches on mobile, Chrome
The platform, which uses artificial intelligence to match consumers' images to products, aims to drive traffic and sales for its partner retailers.
By Tatiana Walk-Morris • July 22, 2020 -
Daphne Howland/Retail Dive
Neiman Marcus launches virtual hub as customers remain wary of indoor shopping
The 113-year-old retailer piloted remote services over a year ago, which is handy now as it works its way out of bankruptcy during a pandemic.
By Daphne Howland • July 22, 2020 -
Courtesy of Hero
Shopify adds virtual shopping feature with Hero
The technology helps merchants connect store employees with their most loyal customers through video chats and text messaging.
By Robert Williams • July 20, 2020 -
Courtesy of Snapchat
Target, L'Oréal, Ralph Lauren test Snapchat's new brand profile pages
The new feature gives marketers a permanent home to build a following and directly engage with app users.
By Robert Williams • July 20, 2020 -
Permission granted by FedEx
FedEx installs robotic arms for automated parcel sorting to handle rising e-commerce volume
The carrier is partnering with Yaskawa America and Plus One Robotics, starting with four robotic arms sorting small parcels in its Memphis hub.
By Morgan Forde • July 17, 2020 -
CVS launches spoken prescription tech for app users
Retail's drugstore segment continues to invest in technology as it pushes further into healthcare.
By Tatiana Walk-Morris • July 16, 2020 -
Courtesy of Amazon
Amazon's Dash Cart offers another version of checkout-free technology
The company's smart grocery cart, which automatically scans products and processes payment, will roll out at its Woodland Hills, California, grocery store.
By Jeff Wells • July 15, 2020
