Technology
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Walmart CTO departs to lead Pinterest engineering team
The aspirational social media site is undergoing internal changes, including filing a confidential IPO with the SEC last month.
By Samantha Ann Schwartz • March 22, 2019 -
Walmart CTO departs after laying digital groundwork
During his tenure, Jeremy King aided Walmart Labs' acquisitions, opened four more tech offices and set the company up as a "user of, and contributor to, the open source community."
By Samantha Ann Schwartz • March 21, 2019 -
Joann fills CIO role ahead of in-store technology push
Varadheesh Chennakrishnan joins the craft retailer from Ulta Beauty, where he most recently served as SVP of applications and enterprise architecture.
By Samantha Ann Schwartz • March 21, 2019 -
Only 7% of retailers offer a shared cart across channels
Omnichannel is evolving toward real-time shopping experiences, but most retailers are hesitating, according to a study by BRP.
By Dan O'Shea • March 19, 2019 -
Bold Metrics debuts Smart Size Chart to reduce online returns
Amid new thinking about sizing practices, the company is using technology to help shoppers find the best fit.
By Dan O'Shea • March 19, 2019 -
Study: 93% of companies with a personalization strategy boost revenue
A brand's willingness to invest in personalization impacted its financial success in 2018, according to new research.
By Dan O'Shea • March 18, 2019 -
CTO adds 'controls and support' as Stitch Fix grows into a mature, public company
Cathy Polinsky's first step was doubling the size of her team so it could support, rather than constrain, the burgeoning business.
By Mitch Betts • March 18, 2019 -
Macy's to outsource IT unit
After shuttering 100 stores nationwide, the department store is now on the hunt for other ways to save money in its operations.
By Daphne Howland • March 18, 2019 -
Walmart plans to sell a private-label tablet
The retailer is launching new tech that could help it compete against Amazon and Apple, although tablet sales are declining.
By Dan O'Shea • March 15, 2019 -
SponsoredCharting a course to omnichannel fulfillment
To meet the demands of shoppers who expect to be able to buy in the channel of their choice and receive the merchandise wherever they prefer, retailers are heading toward omnichannel fulfillment.
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Lamps Plus taps SMS texting for customer service
Without having to download a separate app, users can reserve items, ask about store inventory or get personalized design tips.
By Robert Williams • March 14, 2019 -
Amazon study highlights digital divide for rural businesses
A report from the e-commerce giant and the U.S. Chamber of Commerce estimates increased use of digital tools in rural areas could add $140 billion to the U.S. economy by 2021.
By Dan O'Shea • March 14, 2019 -
PayPal enables Instant Transfer to banks for faster cash access
Consumers — and soon businesses — can get money to bank accounts or debit cards in minutes through the new service.
By Dan O'Shea • March 14, 2019 -
Meijer adds Shop & Scan service to 23 locations
Mobile shopping checkout will be available at stores in Chicago and Northwest Indiana as the retailer tries to keep pace with competitors.
By Lauren Manning • March 13, 2019 -
Retail to lead global AI spending in 2019 as market reaches $35.8B
Automated customer service agents, shopping advisers and product recommendation solutions are driving investments from the retail category, according to the IDC.
By Erica Sweeney • March 13, 2019 -
L'Oréal deepens personalized skincare focus with uBiome partnership
New test kits revealed at SXSW enable consumers to submit cheek-swab samples to determine their skin health and receive product recommendations.
By Natalie Koltun • March 13, 2019 -
Basic Space looks to leverage the influencer economy
A new online and app marketplace provides a home for celebrities to sell their own pre-owned and exclusive merchandise.
By Dan O'Shea • March 12, 2019 -
More than 50% of US households will have Amazon Prime in 2019
The e-commerce giant is earning the loyalty of entire households through Prime memberships, according to a new study by eMarketer.
By Dan O'Shea • March 12, 2019 -
Report: Apple may debut iPhone-powered AR headset this year
The first generation of glasses will rely on a nearby iPhone for processing power, an internet connection and location services.
By Robert Williams • March 11, 2019 -
Dior designs AR filter for Instagram during Paris Fashion Week
The filter generated more than 2.6 million impressions for the European luxury fashion brand.
By Robert Williams • March 11, 2019 -
Smart speaker ownership jumped to 40% in 2018
More than 66 million consumers now own smart speakers, with Amazon leading the industry, according to a new study.
By Dan O'Shea • March 11, 2019 -
Deep DiveIs home goods the next retail sector ripe for disruption?
As retailers push for new technology adoption, supply chain optimization and a digital focus, the space is being redefined and rearranged.
By Caroline Jansen • March 11, 2019 -
Rue21 to launch BOPIS in over 700 stores
The retailer's large-scale commitment to click-and-collect comes as more consumers across the sector are engaging with the service.
By Dan O'Shea • March 11, 2019 -
Target's digital strategy evolves from 'folding table setup' to enviable organization
The retailer's operations team set out to make individual stores actual hubs, where traditional service management is challenged.
By Samantha Ann Schwartz • March 08, 2019 -
Nordstrom CTO restructures technology group
Two executives are leaving and a small number of layoffs are anticipated, according to a report by GeekWire.
By Dan O'Shea • March 08, 2019
