Technology


  • Cropped shot of a basketball net on a sunny day outside.
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    Marco VDM via Getty Images
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    GameChanger launches AI-powered video analysis tool for youth basketball, volleyball

    The Dick’s Sporting Goods-owned company debuted Film Room, a feature which uses AI to quickly identify key moments in game action. 

    By Tatiana Walk-Morris • Oct. 24, 2024
  • Interior of a store.
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    Permission granted by Sam's Club
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    Inside the Store: Sam’s Club unveils its store of the future

    Shoppers must use Scan & Go at the newly opened Dallas-area location, which boasts a large sushi island, pizza-making robot and more e-commerce fulfillment tools.

    By Catherine Douglas Moran , Sam Silverstein • Oct. 24, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • People look at an iPad inside a Bath & Body Works store
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    Courtesy of Bath & Body Works
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    Bath & Body Works adds new features to mobile app

    The app allows shoppers to log in using biometric authentication including fingerprint or face identification.

    By Tatiana Walk-Morris • Oct. 22, 2024
  • A person in a grey sweater hovers over a laptop with their hands.
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    mapo via Getty Images
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    TikTok Shop adds refurbished electronics

    The company currently offers tablets, mobile phones and laptops from companies like Apple and Google with plans for expansion. 

    By Tatiana Walk-Morris • Oct. 21, 2024
  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Courtesy of Amazon
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    Amazon to deploy AI tech in delivery vans

    Vision-Assisted Package Retrieval aims to help drivers quickly find packages and save time on routes.

    By Max Garland • Oct. 21, 2024
  • A Google Shopping page features AI-generated advice about winter jackets.
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    Courtesy of Google
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    Google revamps shopping feature with AI-powered product curation

    Upcoming features include AI-generated briefs, dynamic filters to narrow searches based on specific attributes and personalized feeds.

    By Bryan Wassel • Oct. 17, 2024
  • Amazon Creative Studio on a laptop
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    Courtesy of Amazon
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    Amazon unboxes advertiser capabilities spanning AI, DSP and insights

    The retail media giant refreshed its demand-side platform and rolled out new generative artificial intelligence tools to help marketers utilize its ad services.

    By Chris Kelly • Oct. 16, 2024
  • A model wearing a denim jumpsuit stands in front of a rack of clothing.
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    Courtesy of Guess
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    Guess launches recycling initiative with SuperCircle

    The program, called Guess Again, allows customers to mail in textiles of any brand.

    By Laurel Deppen • Oct. 16, 2024
  • View of an interior of a mall decorated with holiday wreaths attached to the skylight.
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    satura86 via Getty Images
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    Nearly half of holiday shoppers plan to shop in stores

    While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian. 

    By Tatiana Walk-Morris • Oct. 15, 2024
  • Amazon AI Product Guides on its digital app
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    Courtesy of Amazon
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    Amazon rolls out AI Shopping Guides for curated product discovery

    The guides use product searches to deliver pages filled with relevant product details and suggestions.

    By Bryan Wassel • Oct. 15, 2024
  • Exterior of Amazon Fresh store with banner reading "Grand Opening August 22, 8 AM"
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    Courtesy of Amazon
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    Amazon bundles online shopping of groceries and nonfood items

    The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods to one cart.

    By Peyton Bigora • Oct. 14, 2024
  • A photo of a person using a Grabango machine to check out.
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    Courtesy of Grabanco
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    Automated-checkout company Grabango shuts down

    The tech company was unable to secure the funding it needed to continue operating, a spokesperson said.

    By Brett Dworski , Jeff Wells • Oct. 14, 2024
  • A photo collage of Ulta Beauty's 2024 Muse accelerator cohort winners.
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    Courtesy of Ulta Beauty
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    Ulta announces third accelerator cohort

    The participating brands, which span men’s cosmetics and curly hair care, will receive $50,000 each, and the chance to pitch the beauty retailer’s merchants.

    By Oct. 10, 2024
  • Walmart app homepages on three phones.
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    Courtesy of Walmart
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    Walmart wants to create a unique homepage for each shopper

    The retailer is accelerating its Adaptive Retail strategy to create immersive shopping experiences across its stores, apps and virtual environments.

    By Bryan Wassel • Oct. 10, 2024
  • Amazon Go
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    Retrieved from Amazon press page.
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    Amazon Go closes 3 NYC stores

    The locations shuttered because the company “couldn’t make the economics work with the lease cost,” a spokesperson said.

    By Jessica Loder • Oct. 9, 2024
  • Two people sitting in white chairs in front of circular signs on a stage
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    Sam Silverstein/Retail Dive
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    Sam’s Club to open location without checkout stations

    Shoppers at the digitally focused store, due to open next week in Grapevine, Texas, will need to use the retailer’s Scan & Go app to make purchases.

    By Sam Silverstein • Oct. 8, 2024
  • Close-up of someone using a smart cart for grocery shopping.
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    Courtesy of Instacart
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    Instacart adds games, personalized coupons to its smart carts

    The new capabilities aim to deliver benefits for brands and retailers while also driving repeated customer use of the technology.

    By Catherine Douglas Moran • Oct. 8, 2024
  • A machine that processes cases at a Walmart facility.
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    Courtesy of Walmart
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    Walmart automates supply chain facilities in Arizona, Arkansas

    The retail giant is equipping the regional distribution centers with technology in a bid to double productivity.

    By Kelly Stroh • Oct. 7, 2024
  • A person using their mobile phone to record a video of themselves.
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    Tirachard via Getty Images
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    How influencers sway consumer purchasing decisions

    More consumers are placing their trust in influencers, especially in online communities with niche interests, a Mavely survey found.

    By Kristen Doerer • Oct. 7, 2024
  • People walk by a Sephora storefront.
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    Scott Olson via Getty Images
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    What’s the winning formula for a loyalty program?

    Sephora, PetSmart and Famous Footwear operate loyalty programs that lean into data to meet customers’ interests and preferences.

    By Rosalyn Page • Oct. 7, 2024
  • Exterior of Whole Foods small-format Daily Shop on a NYC street
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    Peyton Bigora/Retail Dive
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    Why Whole Foods’ Daily Shops won’t feature Just Walk Out tech

    Display movement is “very restricted” when the tech is in use, a Whole Foods executive said during a store tour of the new format.

    By Peyton Bigora • Oct. 7, 2024
  • A black shirt labeled Armani is counterfeit as evidenced by the misspelling of the brand name on the tag.
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    "A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
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    AAFA pushes again for Facebook, Instagram to join the notorious markets list

    One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.

    By Oct. 4, 2024
  • Buildings, cars and a pedestrian are reflected in a store window that says "Black Friday, up to 70% off" in orange letters.
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    Daphne Howland/Retail Dive
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    Black Friday to Cyber Monday US retail sales to hit ‘record’ $75B

    That’s up 5% from last year. Meanwhile, Cyber Monday is seeing its relevance fade, according to a Bain & Company report. 

    By Tatiana Walk-Morris • Oct. 4, 2024
  • Amazon visual tool example on a cell phone.
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    Courtesy of Amazon
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    Amazon launches suite of visual search features

    The e-commerce giant added five new tech features so shoppers can conduct faster and more precise product searches. 

    By Tatiana Walk-Morris • Oct. 3, 2024
  • Ashley's partnership with Samsung on a smart home.
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    Courtesy of Ashley
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    Ashley, Samsung partner on smart home experience

    The furniture retailer’s Brentwood, Tennessee, store is the first to showcase the interactive showroom, with plans for expansion underway. 

    By Tatiana Walk-Morris • Oct. 2, 2024