Technology
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Amazon plans to open more Go stores in Chicago, Seattle
The new locations are an indicator of the e-commerce giant’s brick-and-mortar expansion strategy.
By Tatiana Walk-Morris • July 23, 2019 -
Warehouse tech glitches cause $25M disruption for Asos
The problems slashed the inventory available to customers, taking a bite out of sales and margins.
By Emma Cosgrove • July 23, 2019 -
Perfect Corp. rolls out makeup AR tool for small businesses
With the technology, companies can introduce artificial intelligence and augmented reality to help customers make beauty purchasing decisions.
By Tatiana Walk-Morris • July 23, 2019 -
EBay announces new technology chief
Along with the promotion of a longtime veteran to CTO, the company revealed other new hires, including alumni of Amazon, Twitter and Yahoo.
By Lisa Rowan • July 23, 2019 -
EBay buys minority stake in Paytm Mall
The investment gives the marketplace access to an audience of more than 450 million customers.
By Lisa Rowan • July 22, 2019 -
Deep DiveWhy dynamic and personalized pricing strategies haven't taken over retail — yet
The robots are here and ready to overthrow the standardized price tag. They're just waiting for retailers to hit the start button.
By Ben Unglesbee • July 22, 2019 -
Giant Eagle to pilot checkout-free shopping
The technology will include computer vision, artificial intelligence and cameras around the store to keep track of what customers are grabbing.
By Krishna Thakker • July 18, 2019 -
Chico's-owned Soma to sell fit tech bra through b8ta
In addition to offering its "SOMAINNOFIT" bra in the retail concept's stores, the intimates brand also announced an expanded partnership with QVC.
By Caroline Jansen • July 18, 2019 -
Consumers like chatbots but prefer human interaction
A recent survey finds that respondents prefer the ease of communication and customer experience that come with talking to a person.
By Tatiana Walk-Morris • July 17, 2019 -
Target brings in Facebook vet to lead tech ops
Hari Govind will oversee cloud computing, network connectivity and operations for technology throughout the retailer's business.
By Ben Unglesbee • July 16, 2019 -
Only one-third of shoppers have seen top tech features in stores
A report from A.T. Kearney reveals that shoppers aren't seeing well-known tech in stores, despite three-fourths of shoppers being familiar with it.
By Lisa Rowan • July 16, 2019 -
Bolt raises $68M to help retailers compete with Amazon
The startup aims to support retailers whose online shopping operations can’t keep up with the e-tailer by offering checkout and fraud detection features.
By Tatiana Walk-Morris • July 12, 2019 -
Prime Day sales begin early for Alexa users
Amazon revealed that shoppers who own the smart devices have access to select sales on Saturday by asking, "Alexa, what are my deals?"
By Kaarin Vembar • July 12, 2019 -
Pinterest debuts fresh video tools for creators, brands
The company also added analytics tools to give brands data on lifetime views and insights into video performance.
By Robert Williams • July 11, 2019 -
Amazon to invest $700M to retrain 100K employees
Programs to reskill current staff will allow the company to gain technical talent without having to fight over a small pool of qualified workers.
By Matt Leonard • July 11, 2019 -
Shopping on smart speakers is growing faster than previously forecast
Revised estimates from eMarketer predict that the number of Americans who shop by the voice-powered devices will rise 31.6% to 31 million this year.
By Robert Williams • July 10, 2019 -
Wear it out: How smart tech and data collection will impact retail
As companies further develop technologies, consumers are awakening to adverse outcomes of gathering too much personal information.
By Tatiana Walk-Morris • July 10, 2019 -
Deep DiveWhat brands are getting wrong about AR
The technology is expected reach a market value of $83 billion by 2021 — so how are so many marketers still missing the mark?
By Chris Kelly • July 09, 2019 -
L'Oréal brings AR makeup try-ons to WeChat
The cosmetics giant's Giorgio Armani Beauty brand is the first to deploy a mini-program in the messaging app for virtual demonstrations.
By Robert Williams • July 09, 2019 -
Amazon Alexa update lets more skills work together
Voice-powered apps can link in order to more seamlessly print, make reservations and hail rides.
By Robert Williams • July 08, 2019 -
Tech has made shopping easier, but consumers still face basic hurdles
A new NRF study shows that around 25% of consumers are frustrated when verifying price points or product availability.
By Tatiana Walk-Morris • July 02, 2019 -
Shiseido bets on personalized skin care with $92 monthly service
A new app analyzes environmental data to recommend skin care products daily.
By Tatiana Walk-Morris • July 02, 2019 -
Twitch readies 2-day live shopping show for Amazon Prime Day
Leading up to the event, the platform is hosting two gaming tournaments in Las Vegas and London.
By Robert Williams • July 01, 2019 -
Lowe's announces new Charlotte tech center, up to 2K hires
With the tech hub and additional employees, the home improvement retailer wants to update its tech to improve customer experience.
By Tatiana Walk-Morris • June 28, 2019 -
Alibaba launches English-language site to lure brands
The portal is poised to open up the Chinese market as the trade war drags on.
By Tatiana Walk-Morris • June 27, 2019
