Technology

Amazon One lets users pay with their palm prints

The e-commerce giant will add the technology to its offerings for third parties and said it will be available for use in offices, stadiums and retail stores.

By Tatiana Walk-Morris • Sept. 30, 2020

Amazon unveils new Echo, Fire Stick devices

The new devices improve features like sound, voice recognition and speed, and debut just in time for the holiday shopping season.

By Tatiana Walk-Morris • Sept. 28, 2020

Bed Bath & Beyond names former Michaels exec CTO

The appointment follows the company's decision to lay off 5% of its workforce as it continues to streamline operations. 

By Tatiana Walk-Morris • Sept. 24, 2020

Predictive analytics determine what's in stock at Nike's new Los Angeles warehouse

The company maintains that direct-to-consumer distribution is its future, which is reflected in its warehousing investments.

By Emma Cosgrove • Sept. 24, 2020

Nike bounces back with $10.6B revenue in Q1

The revenue win comes as the athletics retailer continues to accelerate its digital strategy and prioritize owned channels over wholesale.

By Cara Salpini • Sept. 23, 2020

Foot Locker steps up outreach for sneakerheads via Google Slides hub

The Nike Air Max hub will merge content with commerce via a digital tool that is "endemic to sneaker culture."

By Aaron Baar • Sept. 23, 2020

Basic.Space launches membership-based marketplace with digital storefronts

Consumers can shop through individual creatives' photos and livestreams on a homepage curated from their preferences.

By Tatiana Walk-Morris • Sept. 23, 2020

Lowe's to add pickup lockers to most metro areas by Thanksgiving

The fulfillment tech comes after the home improvement retailer reported a 135% year-over-year surge in website sales during the second quarter.

By Caroline Jansen • Sept. 22, 2020

Half of holiday shoppers plan to use curbside or contactless pickup: survey

The pandemic has boosted BOPIS offerings, especially as retailers highlight pickup as a safe alternative to in-store shopping.

By Tatiana Walk-Morris • Sept. 22, 2020

Inside the store: Amazon Fresh

The just-opened supermarket will feel familiar to shoppers, but the company hopes its focus on low prices and reduced shopping friction will help it stand out.

By Krishna Thakker • Sept. 22, 2020

Google's new search features let shoppers see curbside, in-store pickup offerings

The tech giant has made changes to accommodate shifts in shopping behavior based on spikes from searches for "safe shopping" and pickup services.

By Tatiana Walk-Morris • Sept. 18, 2020

Torrid triples click-through rate from emails linked to personalized maps

Tailoring the retailer's emails to each recipient's location could drive foot traffic to stores impacted by the pandemic.

By Robert Williams • Sept. 18, 2020

Study: 20% of retailers 'dependent' on the holidays to survive

To cope with the threats of coronavirus and fewer in-store shoppers, retailers are implementing safety measures and investing in curbside pickup.

By Tatiana Walk-Morris • Sept. 17, 2020

In deal with Apple, CVS clients get temporary access to new fitness feature

CVS CEO Larry Merlo also gave an update at Morgan Stanley's annual healthcare conference on its conversion of retail locations to HealthHUBs.

By Rebecca Pifer • Sept. 16, 2020

Dressbarn to offer contactless returns

Now that it's based online, the retailer aims to provide customers with an in-person option via its new partner, Happy Returns. 

By Tatiana Walk-Morris • Sept. 16, 2020

Macy's parade is on, but only on television

The pandemic forced the retailer to work with New York City officials to figure out how to safely stage the event in and around Herald Square.

By Daphne Howland • Sept. 15, 2020

Verishop debuts Verified Shops program for vetted brands

By evaluating sellers on its platform, the company joins other e-commerce sites in attempting to provide customers with deeper authentication efforts. 

By Tatiana Walk-Morris • Sept. 14, 2020

Inside the store: Amazon's newest Go Grocery

The cashierless store in Redmond, Washington, highlights private label products and hints at the company's evolution as a physical retailer. 

By Jeff Wells • Sept. 14, 2020

Wayfair hires Walmart alum to run supplier tech

The e-tailer sees expansive product choice as a differentiator, which makes attracting vendors a key element of its success. Technology is one inducement.

By Emma Cosgrove • Sept. 14, 2020

Sponsored by LiveRamp

Feeling the holiday supply chain squeeze already?

The brands that expand their data universe to nurture new and existing customer relationships will find themselves in a powerful position this holiday season, through the recession, and beyond.

By Alice Stratton • Sept. 14, 2020

EBay to authenticate, cut seller fees for luxury watches

The site’s new features aim to protect customers' funds and verify high-end watches.

By Tatiana Walk-Morris • Sept. 10, 2020

Walmart pilots drone delivery for groceries with Flytrex

The test program will deliver grocery and household items from the retailer's stores to homes in Fayetteville, North Carolina.

By Matt Leonard • Sept. 10, 2020

Turbulence, tech and the retail worker

Employees have faced furloughs and job losses from COVID-19-related store closures and disruption to their jobs from new technologies. 

By Ben Unglesbee • Sept. 03, 2020

What the future of TikTok means for retail

Brands should be prepared to pivot their marketing efforts if the platform is banned or acquired. 

By Tatiana Walk-Morris • Sept. 02, 2020

Amazon Prime Air gets FAA clearance for drone delivery on 'highly rural' test range

The company said drones will help realize 30-minute delivery and expects the current model to carry 85% of the products sold on its marketplace.

By Matt Leonard • Sept. 02, 2020