Technology
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Tractor Supply adds new loyalty program perks
All Neighbor's Club members will receive points per dollar spent in addition to new benefits awarded to every tier level.
By Tatiana Walk-Morris • April 09, 2021 -
Laura Klepacki
Bluemercury introduces Klarna installment payments in stores
Consumers are interested in buying cosmetics in stores again and plan to do so as vaccine distribution continues, according to a Klarna study.
By Tatiana Walk-Morris • April 08, 2021 -
Retail is the top advertiser on Facebook, study says
Over the past year, retail's share of Facebook advertisers has grown from 15% to 17%, with 64% of retail advertisers returning.
By Tatiana Walk-Morris • April 07, 2021 -
J. Crew elevates Madewell execs to tackle marketing, digital
Three of four appointments to the company's senior management team are Madewell execs gaining more responsibility.
By Maria Monteros • April 07, 2021 -
Deep Dive
6 Payments trends for 2021
The pandemic accelerated emerging payments trends, as "both the merchant and customer side picked up pace to evolve with changing market conditions," Forrester analyst Lily Varon said.
By Vaidik Trivedi • April 06, 2021 -
Permission granted by Chewy
Chewy boosts automated fulfillment network through new warehouses and retrofits
The e-commerce company plans to open its second automated fulfillment center in Q2 and a "limited catalog facility" in Q3.
By Matt Leonard • April 06, 2021 -
Courtesy of H&M
H&M features cactus leather in latest collection
After years of research and experiments with new materials, the retailer debuted the first collection in its sustainability series.
By Tatiana Walk-Morris • April 05, 2021 -
Adeline Kon/Retail Dive
Deep DiveThe omnichannel age is here — and it's expensive
Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.
By Ben Unglesbee • April 05, 2021 -
PPRO
Sponsored by PPROGame on: What makes eGaming thrive behind the scenes
Learn how gaming platforms are leveling up their payments experiences and raking in extra revenue.
By Steve Villegas, VP of Payment Partnerships at PPRO • April 05, 2021 -
Courtesy of Business Wire
Walgreens to launch digital bank accounts this year
The accounts will be available to customers online and at 9,000 Walgreens locations in the second half of 2021.
By Anna Hrushka • April 01, 2021 -
Ted Baker
The pandemic raised customer service expectations: report
Thanks to changes in customer behavior, 58% of shoppers have raised their customer service experience bar since last year, Talkdesk Research found.
By Tatiana Walk-Morris • March 31, 2021 -
Courtesy of Bed Bath & Beyond
Bed Bath & Beyond brings in Walmart, Wayfair vets to support digital operations
Jill Pavlovich and Jake Griffith will help grow the company's $3 billion online business as it works toward becoming an "omni-always" retailer.
By Caroline Jansen • March 30, 2021 -
GameStop hires Amazon vet as chief growth officer
The retailer is filling out its upper ranks with e-commerce specialists as it tries to transition to a more digital era of gaming.
By Ben Unglesbee • March 30, 2021 -
Office Depot parent expects over $20M loss due to malware attack
CompuCom, a subsidiary of the ODP Corporation, disclosed the incident earlier in the month and estimates an additional revenue loss of up to $8 million.
By Tatiana Walk-Morris • UPDATED: March 31, 2021 at 9:13 a.m. -
Courtesy of Nuro
New investors join Nuro's Series C funding round
As competitors test autonomous deliveries, Nuro has collaborated with major retailers and won approval from regulators.
By Tatiana Walk-Morris • March 29, 2021 -
YouTube tests product detection in videos
The platform is experimenting with a feature that lists products and related items in between recommended videos.
By Maria Monteros • March 25, 2021 -
Courtesy of Tylko
DTC furniture startup Tylko raises $26M
The company uses AR tech to allow consumers to visualize products in their homes before making a purchase.
By Tatiana Walk-Morris • March 25, 2021 -
E.A. Crunden/Retail Dive
Retailers embrace Senate effort to fight fakes sold through marketplaces
Amazon, where the problem is acute, so far hasn't joined broad industry support of the bipartisan measure.
By Daphne Howland • UPDATED: March 24, 2021 at 4:03 p.m. -
Chico's hires chief digital officer
The retailer appointed Jay Topper to oversee the company's technology functions, supply chain as well as infrastructure and security.
By Tatiana Walk-Morris • March 24, 2021 -
Permission granted by Anthropologie
Anthropologie unveils first digital-only catalog on Pinterest
The social media platform has seen 80% growth in engagement with shoppable items over the past year.
By Robert Williams • March 24, 2021 -
Courtesy of Perfect Corp.
Perfect Corp, Mineral Fusion partner for virtual beauty try-on in Whole Foods
Using their smartphones, shoppers can scan QR codes on in-store displays to virtually test out the cosmetics.
By Tatiana Walk-Morris • March 23, 2021 -
Permission granted by Nike
Deep DiveHow Nike is using DTC and data to expand its empire
Since 2011, the sportswear giant has grown direct-to-consumer sales from 16% of its namesake brand revenues to 35%, all while continuing to take share.
By Cara Salpini • March 23, 2021 -
Snap acquires sizing tech company Fit Analytics
The deal is the social media company's latest push to grow its e-commerce platform.
By Tatiana Walk-Morris • March 18, 2021 -
Daphne Howland/Retail Dive
Nordstrom debuts interactive livestreams
In the last year, in response to the pandemic, the retailer launched virtual styling services and enabled shoppable social media.
By Daphne Howland • March 17, 2021 -
Poshmark debuts listing videos feature to showcase sellers' items
Video appears to be a focus for the company after launching Posh Stories last spring.
By Tatiana Walk-Morris • March 16, 2021
