Technology


  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy shuffles C-suite, elevates Depop CEO to chief growth officer

    At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.

    By Tatiana Walk-Morris • Dec. 6, 2024
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Shrink down at Dollar General after backing away from self-checkout

    Hurricanes took a toll in the third quarter and into the fourth, leading the discounter to lower its guidance slightly for the year.

    By Dec. 5, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • Person sits on a couch shopping on an iPad next to a Christmas tree.
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    Anchiy via Getty Images
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    Cyber Monday spending hits $13.3B: Adobe

    It remains the biggest online shopping day, but the five-day period starting on Thanksgiving brought in over $41 billion online.

    By Dec. 3, 2024
  • Google Shopping Can You Gift It?
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    Retrieved from Google on November 22, 2024
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    Why Google Shopping turned holiday gift-giving into a game show

    A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.

    By Chris Kelly • Dec. 3, 2024
  • A person sits on a couch holding a mobile phone next to a Christmas tree.
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    FreshSplash via Getty Images
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    Over half of consumers turn to TikTok for gift inspiration

    Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.

    By Tatiana Walk-Morris • Dec. 2, 2024
  • Exterior shot of a Dollar General store.
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    Courtesy of Dollar General
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    Dollar General hires technology, distribution execs

    Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.

    By Howard Ruben • Dec. 2, 2024
  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Amazon Haul and the state of retail

    Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.

    By Retail Dive Staff • Nov. 28, 2024
  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy says election, economy dampened customer demand in Q3

    Revenue fell 3.2% as shoppers avoided big-ticket purchases, but with the election over and the heart of the holiday sales season ahead, the retailer is optimistic about Q4.

    By Nov. 26, 2024
  • Digital rendering of a Walmart Realm holiday and winter scene.
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    Courtesy of Walmart
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    Walmart updates virtual store with seasonal shopping features

    Four new holiday environments showcase a selection of gifts curated by content creators and inspired by social media trends.

    By Tatiana Walk-Morris • Nov. 25, 2024
  • A person wearing jeans and a sweater holds a credit card over a laptop, with a blurry holiday tree in the background.
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    stock photo via Getty Images
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    Amazon Live to feature Martha Stewart, Jennifer Hudson on Black Friday

    The company is partnering with TalkShopLive to showcase Amazon’s Black Friday deals via live shopping shows. 

    By Tatiana Walker-Morris • Nov. 22, 2024
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart slashes US delivery costs by 40% per order

    Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

    By Max Garland • Nov. 21, 2024
  • An example of Google Lens' in-store features.
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    Courtesy of Google
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    Google Lens can now tailor search results to the store you’re in

    Users can take a picture of an item to receive insights tailored to the store they’re in, such as similar items that are in-stock.

    By Bryan Wassel • Nov. 20, 2024
  • Wolverine World Wide's new global innovation hub in Boston, Massachusetts.
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    Courtesy of Wolverine Worldwide
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    Wolverine World Wide debuts global innovation hub in Boston

    The company is building out its corporate workspaces as a way to attract talent and encourage creativity as it goes through a strategic transformation.

    By Tatiana Walk-Morris • Nov. 19, 2024
  • Qurate President and CEO Mike George
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    Cara Salpini/Retail Dive
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    Qurate’s new strategy banks on streaming, social media platforms

    The owner of QVC and HSN is rebranding to QVC Group as it aims for $1.5 billion in revenue from those channels within three years.

    By Tatiana Walk-Morris • Nov. 18, 2024
  • A person sits in front of a computer online shopping while a Christmas lights are in the background.
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    Anchiy via Getty Images
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    Retailers confront trust issues as generative AI becomes commonplace

    Generative AI can win over reluctant shoppers by offering personalization or help with finding deals, experts say.

    By Bryan Wassel • Nov. 18, 2024
  • A 670,500-square-foot, e-commerce center for Ulta Beauty.
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    Retrieved from Clayco on October 23, 2024
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    Ulta Beauty bets big on market fulfillment center model

    As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

    By Alejandra Carranza • Nov. 18, 2024
  • Pinterest holiday gift collection.
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    Courtesy of Pinterest
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    Pinterest introduces celebrity gift guides, shoppable wishlists

    The social media platform is banking on curated gift lists from the likes of Alicia Keys and Wirecutter to win shoppers this season.

    By Tatiana Walk-Morris • Nov. 15, 2024
  • Nordstrom app
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    Retrieved from Nordstrom on November 13, 2024
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    Nordstrom leverages generative AI for holiday app refresh

    Among the new app features are trend reports, which blend the expertise of Nordstrom stylists with artificial intelligence to deliver relevant trends. 

    By Aaron Baar • Nov. 15, 2024
  • A person wearing a jacket and hoodie looks down at their phone, smiling.
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    Courtesy of Amazon
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    Amazon answers ultra-cheap Chinese marketplaces like Temu with ‘Amazon Haul’

    The e-commerce giant is testing a selection priced under $20, with most under $10. Free shipping on orders over $25 will take a week or longer.

    By Nov. 13, 2024
  • ThredUp apparel.
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    Courtesy of ThredUp
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    ThredUp focuses on social commerce with new hire

    The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position. 

    By Tatiana Walk-Morris • Nov. 13, 2024
  • Image of Meta's Ray-Ban store
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    Courtesy of Meta
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    Meta’s Los Angeles pop-up features Ray-Ban smart glasses

    The company is promoting digital eyewear at its Meta Lab through December, with an eye to launching a shop-in-shop in Phoenix at the end of January. 

    By Tatiana Walk-Morris • Nov. 12, 2024
  • Instacart's Carrot Tags
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    Courtesy of Instacart
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    Grocers continue to add electronic shelf label software

    Aldi, Gelson’s and Hornbacher’s have deployed Instacart's pick-to-light capability in stores.

    By Catherine Douglas Moran • Nov. 12, 2024
  • Big Lots, Manchester, CT. 8/2014 by Mike Mozart of TheToyChannel and JeepersMedia on YouTube
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    "Big Lots" by Mike Mozart is licensed under CC BY 2.0
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    Big Lots introduces new rewards app

    The app is available to Big Rewards members and includes exclusive deals and a personalized dashboard, among other features. 

    By Tatiana Walk-Morris • Nov. 11, 2024
  • An Amazon MK30 drone flies in the air.
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    Retrieved from Amazon on November 07, 2024
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    Amazon launches same-day drone delivery in Arizona city

    Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

    By Max Garland • Nov. 8, 2024
  • Amazon's virtual holiday shop.
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    Courtesy of Amazon
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    Amazon debuts virtual holiday shop

    The immersive 3D shopping experience includes music, animations and a guided journey to help with product discovery.

    By Tatiana Walk-Morris • Nov. 7, 2024