Technology

  • Redken products backstage at the Bondi Bather show on May 19, 2016 in Sydney, Australia.
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    Mark Nolan via Getty Images
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    Redken launches DTC website

    While products have been available for sale in local salons, Amazon and Ulta, the site allows consumers to buy items directly from the brand online.

    By Howard Ruben • Sept. 22, 2023
  • Two Meta avatars posing for the DressX x Diesel collection.
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    Courtesy of DressX, Diesel
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    Diesel partners with DressX on collection for Meta Avatars

    The digital wearables are available through the Instagram, Facebook, Messenger and Quest VR online stores.

    By • Sept. 21, 2023
  • Mannequins and clothing racks in a store's display for Pride Month. Explore the Trendline➔
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    Daphne Howland/Retail Dive
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    Trendline

    Top 5 stories from Retail Dive

    Bankruptcies, store closures and layoffs remain a familiar narrative among fledgeling brands attempting to compete in the face of economic headwinds due to inflation.

    By Retail Dive staff
  • Three rows of APL shoes in a variety of colors on a neutral background.
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    Courtesy of Athletic Propulsion Labs
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    Athletic footwear brand APL’s fit tech leads to reduced returns

    The luxury sneaker company’s partnership with True Fit has slashed fit-related returns by 15%.

    By Tatiana Walk-Morris • Sept. 21, 2023
  • Amazon's tech at work at the Climate Pledge Arena in Seattle, Washington.
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    Courtesy of Amazon
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    Amazon adds RFID to cashierless tech to support apparel purchases

    The new capability enables cashierless shopping for softline goods like clothing, fan gear, hats and shoes.

    By Tatiana Walk-Morris • Sept. 20, 2023
  • A man in a blue uniform and yellow hard hat removes a package from a shelf.
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    Andreas Rentz via Getty Images
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    Ikea expands on sustainability initiatives with 2 clean energy projects

    The home furnishings retailer is installing solar power, and renewable heating and cooling, in multiple locations across the United States.

    By Zoya Mirza • Sept. 20, 2023
  • FIGS
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    Courtesy of FIGS
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    Figs names new chief technology officer

    The healthcare apparel brand has tapped Mark Bixby for the role, who brings experience from GameStop and Chewy.

    By • Sept. 19, 2023
  • The Instacart+ subscription service on an smartphone
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    Courtesy of Instacart
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    Instacart makes long-awaited public market debut

    The company priced its IPO at $30 per share as it prepared to list under the ticker symbol “CART” on Tuesday, putting its valuation at just below $10 billion.

    By Catherine Douglas Moran • Sept. 19, 2023
  • Instacart reaches out to retail partners in fresh rebrand
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    Courtesy of Instacart
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    Instacart lifts target IPO share price range

    The grocery tech company now expects its shares to fetch between $28 and $30 each, which would raise between $616 million and $660 million for the firm when it goes public.

    By Catherine Douglas Moran • Sept. 18, 2023
  • Family Dollar store sign
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    Joe Raedle/Getty Images via Getty Images
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    Family Dollar to release refreshed mobile app

    The launch will happen in October as the first phase of an enterprise-wide digital transformation. 

    By Tatiana Walk-Morris • Sept. 18, 2023
  • grabango
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    Courtesy of Grabango
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    Grabango lays off employees across several departments

    The frictionless checkout provider declined to specify the number of impacted team members, though multiple LinkedIn posts indicate cuts hit 40% of the company.

    By Brett Dworski • Sept. 18, 2023
  • Models in neutral clothing wearing and posing in Mejuri jewelry
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    Permission granted by Mejuri
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    Mejuri launches loyalty program as it plots store expansion

    The direct-to-consumer jewelry brand is offering perks for members, including free shipping on select days and exclusive product access. 

    By • Sept. 15, 2023
  • Picture of a mouse pad and mouse on the left with a "generate listing content" box on the right.
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    Courtesy of Amazon
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    Amazon launches generative AI to help sellers write product descriptions

    The e-commerce giant and eBay are both using artificial intelligence to make it faster and easier for sellers to list products. 

    By Tatiana Walk-Morris • Sept. 15, 2023
  • The exterior of a Walmart store at night
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    Courtesy of Walmart
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    Walmart expands Express Delivery to 10 pm

    The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

    By • Sept. 13, 2023
  • TikTok sign outside of office building.
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    Mario Tama / Staff via Getty Images
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    TikTok Shop launches in US

    Brands, merchants and creators can sell products directly through shoppable videos and livestream features.

    By • Sept. 12, 2023
  • Customers enter BJ's Wholesale Club February 21, 2007 in Philadelphia, Pennsylvania.
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    Jeff Fusco via Getty Images
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    BJ’s names CIO as it targets digital convenience

    Anjana Harve succeeds former CIO Scott Kessler, who joined Northeast Grocery earlier this year.

    By Roberto Torres • Sept. 12, 2023
  • Four avatars wearing Threadless apparel.
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    Courtesy of Spaceport
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    Threadless brings digital apparel designs to Roblox

    In a partnership with Spaceport, the e-commerce company is converting hundreds of real-life designs from its artists into apparel for Roblox avatars.

    By Tatiana Walk-Morris • Sept. 12, 2023
  • A person's legs wearing Asics shoes.
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    Courtesy of Asics
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    Asics launches a low-carbon sneaker

    The brand says it has the lowest carbon footprint sneaker on the market as part of a larger goal of net zero emissions by 2050. 

    By Tatiana Walk-Morris • Sept. 12, 2023
  • EBay corporate building in Berlin
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    Courtesy of EBay
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    EBay’s new AI tool generates product listings from photos

    The “magical listing” tool allows sellers to take or upload a photo in the eBay app and watch AI fill in product details.

    By Tatiana Walk-Morris • Sept. 11, 2023
  • An inside look at a Dollar General distribution center.
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    Retrieved from Dollar General on September 05, 2023
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    Dollar General automates South Carolina distribution center

    The technology will enable the retailer to process thousands of additional SKUs from its warehouse and improve storage.

    By Alejandra Salgado • Sept. 11, 2023
  • A person doing a squat while holding weights and following an instructional Peloton video, with the exercise brand's Peloton Bike also in view.
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    Permission granted by Peloton
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    Could Peloton’s brand refresh mark the start of its comeback?

    Director of Marketing Oli Snoddy details how the embattled exercise brand is leveraging real users to broaden its reach and grow its app. 

    By Jessica Deyo • Sept. 11, 2023
  • Forever 21 storefront logo
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    Drew Angerer via Getty Images
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    Forever 21 data breach impacts over half a million people

    An unauthorized third party accessed some of the retailer's systems between January and March. The company is offering identity theft services to those impacted.

    By • Sept. 7, 2023
  • Books-A-Million storefront in Bridgeport, West Virginia.
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    Courtesy of Books-A-Million
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    Books-A-Million to use Walmart GoLocal for same-day, next-day delivery

    The service will launch in the Midwest and Southeast, ultimately expanding in the coming weeks across all of the book retailer’s stores. 

    By Tatiana Walk-Morris • Sept. 7, 2023
  • This image depicts the podcast series image for NCR's Retail Dive series, "Elevated Retail CX"
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    Alyssa Sierra/Retail Dive
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    Sponsored by NCR

    [PODCAST] Elevated Retail CX

    Elevated Retail CX is a three-part podcast series that explores how brick-and-mortar locations can raise the bar on customer experience.

    Sept. 7, 2023
  • Screenshots of the Amazon Just Walk Out integration with Grubhub's app.
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    Permission granted by Grubhub
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    Grubhub, Amazon team up on automated campus c-store

    Students at the Loyola University Maryland store will scan a QR code in the food delivery app to enter the frictionless shop and pay for items.

    By Jessica Loder • Sept. 6, 2023
  • Shopify bag logo and name. in front of a brick wall.
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    Courtesy of Shopify
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    Shopify integrates Buy with Prime feature

    In a move that alters the companies' relationship, competitors Shopify and Amazon partnered to give Prime customers the payment option.

    By Tatiana Walk-Morris • Sept. 5, 2023