E-commerce
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ShopRunner gains UPS investment, acquires anti-fraud firm Precognito
The marketplace and free shipping service expands again, adding a big-name investor and acquiring an AI-based security tool provider.
By Dan O'Shea • Jan. 23, 2019
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Deep DiveWhat can US retailers learn from China?
Stores like Alibaba's Hema offer a vision of the future for American grocers, but experts say creating a similarly seamless omnichannel experience isn't easy — and may not be possible.
By Jessica Dumont • Jan. 23, 2019
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Nectar teams up with Mattress Warehouse
The move points to a larger trend of direct-to-consumer companies in the space partnering with legacy retailers with a brick-and-mortar presence.
By Caroline Jansen • Jan. 23, 2019
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Flipkart invests $201M in wholesale unit amid e-commerce market shake-up
Increased competition and regulatory changes in India's e-commerce market are poised to affect Flipkart, Amazon and Reliance, among others.
By Dan O'Shea • Jan. 22, 2019
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Amazon touts value of its stores to small business
The company is no longer an e-commerce pure-player, though it's not clear how much of an impact its physical stores really have just yet.
By Daphne Howland • Jan. 22, 2019
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Rent the Runway tries on exclusives
The startup is sharing data and earnings with designers as it steadily makes its mark in fashion sales.
By Daphne Howland • Jan. 22, 2019
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Nordstrom's latest partnership is with period undies brand Thinx
It's becoming clearer than ever that, to make it in retail, direct-to-consumer businesses need brick and mortar.
By Daphne Howland • Jan. 18, 2019
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Brandless launches subscription option
The service is both a convenience play for consumers and a savvy business move aimed at capturing reorders.
By Corinne Ruff • Jan. 17, 2019
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Walmart and VC firms see two paths for DTC brands
Brands either need to be a consumer phenomenon like Warby Parker, or they need to fit into a larger portfolio, like the one that Walmart is building.
By Corinne Ruff • Jan. 16, 2019
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Digital personal shopping assistant VERA debuts at NRF's Big Show
Piktorlabs launched shopping assistant technology that can be integrated across retail touchpoints, including in fitting rooms.
By Dan O'Shea • Jan. 15, 2019
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Bebe revamps e-commerce and loyalty program
The brand is making a steady return after avoiding bankruptcy, despite years of struggles.
By Daphne Howland • Jan. 15, 2019
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Nordstrom's Trunk Club fights fast fashion with new campaign
The styling service has given the department store some trouble, but is now hoping to train Americans to try, buy and care for better apparel.
By Daphne Howland • Jan. 14, 2019
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Tempur Sealy ponies up $14M to aid bankrupt mattress brands
Sleep Outfitters, Mattress Warehouse and Mattress King are the latest to falter in a market that has been thoroughly disrupted by e-commerce startups.
By Daphne Howland • Jan. 14, 2019
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Armed with tech, Goodwill joins fight against designer fakes
The nonprofit's e-commerce site is using Entrupy's AI solution to ensure that high-end goods found among its donations are the real deal.
By Daphne Howland • Jan. 10, 2019
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Amazon uses customer data to send free samples
The e-commerce giant's programs are poised to help grow its increasingly important advertising business.
By Daphne Howland • Jan. 09, 2019
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Amazon adds keyless garage entry for parcel deliveries
Digital locks can prevent package theft and encourage e-commerce orders, but consumer privacy concerns linger.
By Emma Cosgrove • Jan. 08, 2019
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Amazon Go could generate $4.5B with plan for 3K stores
An RBC report suggests the cashierless store's sales are higher than typical convenience stores, meaning an ambitious expansion could generate billions.
By Dan O'Shea • Jan. 07, 2019
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Amazon sets up virtual furniture showroom online
The e-tailer's latest step in its pursuit of furniture sales is a virtual showroom that lets users build their own room scenes.
By Dan O'Shea • Jan. 07, 2019
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Foot Locker passes $3M investment to kids' shoe startup
Super Heroic, a children's footwear retailer, has now raised $10 million since its founding in 2016, and plans to start selling in Kids Foot Locker stores.
By Cara Salpini • Jan. 04, 2019
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SponsoredNRF 2019: Six steps for navigating BOPIS with ease in 2019
Improve your buy online, pick-up in store (BOPIS) model to thrive in today’s dynamic retail environment.
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Gap shuttering flagship 5th Avenue store in New York
The move to close down a store on one of Manhattan's premier retail blocks demonstrates that there will be no sacred cows as the struggling brand shutters "hundreds" of its global locations.
By Daphne Howland • Dec. 28, 2018
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Amazon is struggling to make online grocery profitable
Households that order from the online retailer spend three times less per month than those that use supermarket services, according to Brick Meets Click.
By Jeff Wells • Dec. 20, 2018
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Study: Website users want fresh content, reviews, security and privacy
Online shoppers are hungry for the benefits of the digital world, but that doesn't mean they are easy marks.
By Dan O'Shea • Dec. 20, 2018
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Williams-Sonoma sues Amazon over alleged West Elm copies
The home goods retailer says the e-commerce giant's Rivet private label line sells "knockoffs" of products from its West Elm brand.
By Corinne Ruff • Dec. 20, 2018
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Deep DiveHow Bonobos is growing up under Walmart's wing
Since CEO Micky Onvural took over in September, she says "Nothing has changed, but everything has changed."
By Corinne Ruff • Dec. 20, 2018