E-commerce

UPS announces peak surcharges on certain domestic shipments starting Sunday

The fees can add up quickly for e-commerce shippers confronted with exceptionally high order volumes during the pandemic.

By Shefali Kapadia • May 29, 2020

Otrium raises $26.4M to sell end-of-season fashion

As retailers deal with inventory pileup, investors are betting on the platform's ability to help brands sell leftover product.

By Tatiana Walk-Morris • May 28, 2020

Explore the Trendline➔

Trendline

Direct to consumer

There's a lot happening in the direct-to-consumer space right now, and it's not going away anytime soon. 

By Retail Dive staff

Deep Dive

6 strategies for grocers preparing for the new e-commerce future

Experts share insights into how food retailers can retool their online operations in response to the pandemic.

By Sam Silverstein , Jeff Wells • May 28, 2020

Walmart joins long line of retailers partnering with resale site ThredUp

The retail giant is selling the secondhand goods only online but will take returns in stores.

By Daphne Howland • May 27, 2020

Target to sell products through Instagram Checkout

The mass merchant is among the latest retailers to venture into social commerce. 

By Tatiana Walk-Morris • May 22, 2020

Sponsored by Inmar Intelligence

How to merchandise and market the virtual shelf

Marketers who facilitate more intuitive interactions in online environments are geared to win long-term.

By Blake Marts, Product Marketing Director, Inmar • May 21, 2020

Facebook debuts Shops e-commerce initiative for small businesses

New digital storefronts for Facebook and Instagram mark a significant bet to capitalize on e-commerce.

By Robert Williams • May 20, 2020

What the pandemic reveals about e-commerce

As stores were forced to close, digital sales were expected to take over. They've soared, but serious constraints are also now on display.

By Daphne Howland • May 20, 2020

Walmart nixes Jet as pandemic shopping pushes digital sales up 74%

Costs and sales surged as the COVID-19 crisis brought "the broadest set of challenges we've ever seen globally" to the retail giant during Q1.

By Ben Unglesbee • May 19, 2020

Apparel collapse drags down retail in April

A significant e-commerce boost and a rise in grocery were unable to make up for record declines in clothing, furniture and electronics sales.

By Daphne Howland • May 15, 2020

Adobe: COVID-19 spurs spike in e-commerce

Buy online, pick up in-store orders have dramatically increased and online apparel and electronic sales have gone up, according to a recent analysis. 

By Tatiana Walk-Morris • May 15, 2020

Grocers' fulfillment struggles are a windfall for online startups

Companies like Thrive Market and Imperfect Foods are racing to accommodate new shoppers and are focused on keeping them long term.

By Jeff Wells • May 15, 2020

Opinion

Survival of the fittest for DTC brands

Before the current crisis hit, we were already seeing flaws in the DTC model, writes Alex Song, CEO of Innovation Department.

By Alex Song • May 14, 2020

Asos debuts AR tool for online shoppers

The apparel retailer is digitally mapping products onto models to generate images that better showcase size, cut and fit.

By Tatiana Walk-Morris • May 12, 2020

Sponsored by Payvision

How can mobile wallets get you a slice of a $467.3B pie?

Driven by smartphone ubiquity, mobile wallets are transforming the payment landscape at a staggering pace, and shoppers now expect it wherever they choose to buy.

Wayfair's revenue, net loss grow in Q1

CEO Niraj Shah said shelter-in-place orders drove new customers to its site, but mounting advertising expenses threaten future profitability.

By Caroline Jansen • May 05, 2020

Amazon Q1 sales soar but profits tumble

The company's e-commerce prowess was undermined in the first quarter, with low margins and high costs rendering a sales surge almost moot. 

By Daphne Howland • May 01, 2020

Amazon tests live video calls to vet third-party sellers

The company launched in-person verifications earlier this year, but pivoted to video conferencing in February due to the pandemic. 

By Tatiana Walk-Morris • April 30, 2020

Best Buy resumes 'Geek Squad' and delivery services

Next month the electronics retailer will also open about 200 stores for appointments. Demand has ebbed after a busy March, research shows.

By Daphne Howland • April 29, 2020

Sponsored by Lightspeed

How Editorial Boutique launched a thriving eCom store overnight

The era of COVID-19 is a time of reinvention for many retailers, all quickly trying to pivot and leverage the resources and tools they need to survive shutdowns and social distancing measures.

Shopify unveils consumer shopping app as e-commerce demand increases under coronavirus

Putting a spotlight on local merchants, the Shop app leverages Shop Pay for transactions and Arrive to track online orders. 

By Peter Adams • April 28, 2020

Chico's plans to reopen stores starting May 4

The apparel retailer will use store inventory to fulfill online orders, offer in-store pickup, including curbside, and begin selling by appointment.

By Daphne Howland • April 28, 2020

Target's digital sales skyrocket, but at the expense of profit

The retailer said it's capitalizing on e-commerce demand in categories like grocery and gaining market share that will benefit it down the road.

By Jeff Wells • April 23, 2020

NBCUniversal debuts shoppable e-commerce platform

NBCUniversal Checkout launches as more retailers are shifting their operations online.

By Tatiana Walk-Morris • April 23, 2020

Amazon is doing well, but could it be better?

The e-commerce giant is raking in sales and hiring thousands as warehouse workers walk off for the third time. Something needs to change, experts say.

By Daphne Howland • April 23, 2020