E-commerce
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Dive Awards
Trailblazer of the Year: Universal Standard
The brand that designs for everybody doesn't want to talk about size. "We just think you shouldn't make an emotional payment when you buy clothes," co-founder Alexandra Waldman says.
By Daphne Howland • Dec. 09, 2019 -
Dive Awards
The Retail Dive Awards for 2019
From old-school retailers redefining stores, to younger brands disrupting the industry, these are the companies and executives that shaped retail this year.
By Retail Dive Team • Dec. 09, 2019 -
Amazon adds 200K workers, expands fleet for first peak season with one-day shipping
The buildup includes seasonal workers who will help with fulfillment, sortation and delivery during the holidays.
By Matt Leonard • Dec. 04, 2019 -
Casper builds out exec team
Emilie Arel, former CEO of FullBeauty Brands, steps into the chief commercial officer role and Ben Clark arrives as CTO from Wayfair.
By Caroline Jansen • Dec. 04, 2019 -
Glossier pops up in 7 Nordstrom locations
The partnership is focused on highlighting the brand's Glossier You fragrance, which is the only product that will be sold at the locations.
By Cara Salpini • Dec. 04, 2019 -
J.C. Penney hires new chief digital officer
The previous digital chief of Pandora Jewelry is stepping into the role at the department store chain, which has been losing online share for years.
By Ben Unglesbee • Dec. 03, 2019 -
Cyber Monday was Amazon's biggest shopping day ever
Marketplace sellers sold more items that day than during any other 24-hour period, the e-commerce giant said, though it didn't get very specific.
By Daphne Howland • Dec. 03, 2019 -
Cyber Monday poised to net record $9.4B in the US
The holiday event already brought in $473 million in online sales by 9 a.m., according to Adobe Analytics research.
By Daphne Howland • Dec. 02, 2019 -
Returnly announces instant exchanges for Shopify Plus
The service allows customers to select a new item before shipping back a return.
By Lisa Rowan • Dec. 02, 2019 -
Black Friday sales on track to $7.4B
Shoppers forked over $4.2 billion on Thanksgiving Day alone, much of it on their phones not far from the dinner table, according to Adobe Analytics.
By Daphne Howland • Nov. 29, 2019 -
Allbirds to Amazon: 'Please steal our approach to sustainability'
In a Medium post, the co-founders of the sustainable shoe brand allege that the e-commerce giant copied its designs, but not its sustainable practices.
By Cara Salpini • Nov. 27, 2019 -
EBay to sell StubHub for over $4B in cash
The company will go to ticket marketplace Viagogo in a deal that is expected to close by the end of the first quarter of 2020.
By Kaarin Vembar • Nov. 25, 2019 -
Instagram curates shoppable holiday collections inspired by 2019's top trends
Popular hashtags on the platform like #PartyLewk and #NewParents informed a selection of products users can purchase directly in-app.
By Robert Williams • Nov. 21, 2019 -
Amazon brand worth more than a third of a trillion dollars
The e-commerce giant moved to the top spot from No. 3 last year, leapfrogging Apple and Google in WPP and Kantar's annual ranking of the top 100 brands.
By Daphne Howland • Nov. 15, 2019 -
Nordstrom invests in plus-size startup 11 Honoré
The department store joined several venture capital firms in a $10 million investment round in the luxury apparel company.
By Daphne Howland • Nov. 14, 2019 -
Walmart posts 41% online sales growth but hunts for margins
The retail giant posted another quarter of sales gains, but even its CEO noted "we need to do more and move faster" to profitably build out its digital store.
By Ben Unglesbee • Nov. 14, 2019 -
Nike to stop selling on Amazon
A company spokesperson said the brand was focused on "elevating consumer experiences through more direct, personal relationships."
By Cara Salpini • Nov. 13, 2019 -
Overstock sales down 21% as it pulls back on marketing
The troubled e-tailer also disclosed that it has been subpoenaed by the Securities and Exchange Commission.
By Ben Unglesbee • Nov. 12, 2019 -
Alibaba smashes Singles Day record with $38.4B in sales
The shopping festival made more in 24 hours than Amazon's entire online store sales in the third quarter.
By Tatiana Walk-Morris • Nov. 12, 2019 -
Sponsored3 customer experience trends changing the way B2B e-commerce buyers do business
What do buyers expect from their B2B e-commerce experience today? Here are three shifts in customer expectations changing how manufacturers and suppliers do business.
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More people will shop on mobile than desktop this holiday
A new report expects the retail conversion rate for Black Friday and Cyber Monday 2019 to increase nearly 30% over last year.
By Lisa Rowan • Nov. 11, 2019 -
Mobile apps pose lower risk of online shopping fraud
E-commerce fraud increases prior to the holidays but doesn't comprise many transactions.
By Tatiana Walk-Morris • Nov. 11, 2019 -
Deep DiveWhat keeps Amazon CEO Jeff Bezos awake at night?
As the company reaches into a growing array of industry sectors, Industry Dive publications pulled together their expertise to analyze how competitors thrive amid the next wave of disruption.
By Nami Sumida • Nov. 11, 2019 -
Express debuts DTC brand UpWest
The new venture, which the company calls a "purpose-driven lifestyle brand" is focused on everyday casual apparel.
By Kaarin Vembar • Nov. 08, 2019 -
Amazon launches Small Business Academy program
The company will offer seminars, webinars, and community college courses for starting and growing an online business.
By Lisa Rowan • Nov. 06, 2019
