Amazon launches AI image generator to narrow search queries

Users describing a product in the e-commerce giant’s app can now choose from a variety of AI-generated images to shop similar items. 

By Tatiana Walk-Morris • June 8, 2026

Delivery reliability trumps speed, Macy’s and Ulta execs say

Maintaining on-time delivery promises will keep shoppers coming back, but fast shipping still has a role to play, retailers said at Home Delivery World 2026.

By Max Garland • June 8, 2026

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Agentic commerce: AI is now your shopper’s first stop. Showing up is just the beginning.

Retailers who dismiss product visibility on AI assistants as a future problem are already behind.

June 8, 2026

Amazon wants sellers to be more precise with handling times

A new requirement aims to push sellers to offer more accurate delivery dates on self-fulfilled SKUs, which the company said can boost sales.

By Max Garland • June 5, 2026

Retailers turn to AI for productivity, personalized shopping

Best Buy, Gap and Dick’s Sporting Goods detailed how AI investments were reshaping their businesses during their Q1 earnings calls.

By Paige Gross • June 4, 2026

Costco’s personalization effort drives $500M in digital sales

Personalized product recommendation carousels drive three times higher digital conversion rates than usual, CFO Gary Millerchip said.

By Bryan Wassel • June 3, 2026

Amazon offers AI agent tech to other retailers

The online retail behemoth wants to narrow the time it takes for retailers to launch AI shopping assistants, starting with Kate Spade.

By Tatiana Walk-Morris • June 2, 2026

Amazon reveals Prime Day dates

The e-commerce company moved the event to June, and is encouraging shoppers to use its Alexa for Shopping AI tech.

By Kaarin Moore • June 2, 2026

Dick’s Sporting Goods launches AI adviser

Coach by Dick’s provides shoppers with product recommendations and training tips tailored to their sport, needs and proficiency level.

By Tatiana Walk-Morris • May 28, 2026

Why Everlane and Shein are actually a good match

The direct-to-consumer apparel brand resorted to fast fashion — and broke its promises — well before its deal with the Chinese low-price leader.

By Daphne Howland • May 28, 2026

Lowe’s courts DIY shoppers as AI tools boost online conversions

The retailer is aiming to build relationships with its DIY customers through AI-enhanced omnichannel shopping, associate-led services and loyalty program options.

By Bryan Wassel • May 26, 2026

Marketplace growth is outpacing ecommerce. Here’s why payments infrastructure will shape who scales.

For retailers navigating the shift to marketplaces, three areas determine whether a marketplace scales or stalls.

May 18, 2026

Etsy debuts app in ChatGPT

The company is also beta-testing a conversational search experience on its own site that is designed to help shoppers find a gift.

By Tatiana Walk-Morris • May 14, 2026

Wacoal America’s new CEO on running a brand worn by many, known by few

James Wheatley spoke with Retail Dive about the bra company's aspirations to grow brand awareness, including through a small fleet of stores.

By Dani James • May 14, 2026

Rent the Runway co-founder Jennifer Hyman steps down as CEO

Longtime Nordstrom veteran Teri Bariquit, once the department store’s chief merchant, will take over as interim chief executive officer and president.

By Daphne Howland • May 13, 2026

EBay rejects GameStop’s $56B bid, calling it ‘neither credible nor attractive’

EBay's chairman of the board described the company as a "strong, resilient business" that's well positioned under its current management. 

By Dani James • May 12, 2026

Amazon expanding 30-minute delivery service to more cities

The offering, which leverages smaller fulfillment locations near customers, aims to reach tens of millions of people by the end of 2026.

By Max Garland • May 12, 2026

Amazon’s latest AI feature allows shoppers to interact with product summaries

“Join the chat” enables real-time questions and answers while listening to AI-generated product summaries. 

By Tatiana Walk-Morris • May 7, 2026

US agentic commerce revenue forecast to reach $1 trillion by 2030

But even as the technology grows in popularity, the physical shopping experience will remain important, per a new report.

By Howard Ruben • May 5, 2026

GameStop’s $56B eBay bid aims to create collectibles powerhouse

The gaming retailer submitted an unsolicited acquisition proposal for the online marketplace and suggested its store fleet could serve as eBay's fulfillment network.

By Dani James • May 4, 2026

Agentic AI, fraud and the fight for customer loyalty

How agentic AI reshapes e-commerce fraud, corporate liability, and the new era of adaptive trust.

By Raul Liive • May 4, 2026

Kohl’s delves into AI for gift finding, aiding associates

The retailer launched a conversational AI agent to help shoppers find gifts, and is evolving how associates engage with data using the technology.

By Tatiana Walk-Morris • April 30, 2026

Wayfair touts market share gains in retail’s toughest category

The home goods retailer also posted a healthy Q1 sales increase, but its struggles with profitability continued as net loss barely budged.

By Daphne Howland • April 30, 2026

Amazon Prime Day moves to June

The e-commerce company's sales event happened in July last year. Meanwhile, Q1 earnings showed strong growth in online store net sales.

By Dani James • April 30, 2026

Etsy CEO calls on sellers to refresh inventory, provide ‘really great human service’

Kruti Patel Goyal, a 15-year company veteran who took the top job in January, said the company’s Q1 performance indicates early turnaround success.

By Daphne Howland • April 29, 2026