E-commerce

WhatsApp introduces QR codes for small businesses

The Facebook-owned platform also added catalog sharing to aid merchants as they reopen and expand online. 

By Tatiana Walk-Morris • July 14, 2020

Stop & Shop expands e-commerce operations as demand climbs

To better support online grocery demand, the retailer will add three warerooms and roll out pickup service to at least 50 more stores.

By Jessica Dumont • July 08, 2020

Explore the Trendline➔

Trendline

Direct to consumer

There's a lot happening in the direct-to-consumer space right now, and it's not going away anytime soon. 

By Retail Dive staff

Pier 1 receives $31M bid for IP, e-commerce business

Retail Ecommerce Ventures LLC beat out private equity firm Sycamore after upping its initial offer of $20 million.

By Caroline Jansen • UPDATED: July 13, 2020 at 10:24 a.m.

DTC brands struggled with profitability prior to COVID-19. Now what?

While the pandemic provided some relief to high customer acquisition costs in the near term, it doesn't necessarily equal long-term profit.

By Caroline Jansen • July 06, 2020

From 'doing things' to doing things profitably: Outdoor Voices' plans for growth

New board Chairwoman Ashley Merrill doesn't want to change the brand's values, just its operations.

By Cara Salpini • July 02, 2020

Giant Food merges e-commerce services into updated platform

As savvy consumers demand better online experiences, retailers will need to streamline their digital presence to offer easier shopping. 

By Jessica Dumont • June 30, 2020

Google extends free product listings to search results

Free listings for brands and retailers are part of the search giant's increased push into e-commerce.

By Robert Williams • June 30, 2020

Sponsored by LiveRamp

Win shoppers back with the right data strategy

At every step in the journey, get a deeper understanding of how data powers your business and the ability to better connect with consumers.

By Alice Stratton • June 30, 2020

Sephora launches on Instagram checkout with over 80 brands

The partnership demonstrates the growing importance of social commerce, especially as companies attempt to reach young consumers.

By Cara Salpini • June 24, 2020

Resale market predicted to reach $44B in 2029

A recent survey from ThredUp indicates more consumers may turn to used goods as they look to save cash. 

By Tatiana Walk-Morris • June 23, 2020

Brandless is back

The online retailer is returning with new leadership that's determined to correct its mistakes and finally deliver on its potential. 

By Jeff Wells • June 22, 2020

Amazon, Valentino team up in court over alleged counterfeits

The e-commerce giant has come under fire before for the proliferation of fakes on its website, but says it will "take aggressive action."

By Daphne Howland • June 22, 2020

Crisis management: How two DTC brands found success in the midst of a pandemic

While much of retail struggles to survive, intimates brand Knix and bridal business Azazie have seen sales spikes as more shoppers are pushed online.

By Cara Salpini • June 17, 2020

About a third of consumers are shopping at pre-COVID-19 levels. They're just doing it online.

A PYMNTS.com report found that, while some consumers have transitioned purchases to digital channels, a larger number haven't made any shifts.

By Tatiana Walk-Morris • June 16, 2020

Variety: Walmart partners with HGTV series

Home goods from the big-box retailer are key to "Design At Your Door," and shoppable articles featuring the products will appear on HGTV.com.

By Peter Adams • June 16, 2020

Sponsored by Neustar

Retailers' delicate opportunity to win new e-commerce customers

Discover how leading brands are using digital authentication not just as a security measure, but also as an opportunity to embrace evolving changes in consumer behavior.

By David Krasinski • June 16, 2020

Walmart teams with Shopify to grow its marketplace

By bringing in new sellers, the retail giant seems to be taking a page from Amazon's playbook, but it's unclear how much its assortment will change.

By Daphne Howland • June 15, 2020

E-commerce sales spiked nearly 93% in May

Online sales have risen during the pandemic, but it’s unclear which consumer spending patterns will persist, according to a study by Mastercard. 

By Tatiana Walk-Morris • June 15, 2020

US retail sales to decline 10.5% in 2020: eMarketer

E-commerce will be a bright spot, increasing 18% this year, but those sales won't make up for the ones lost while physical stores temporarily closed.

By Tatiana Walk-Morris • June 10, 2020

Big Lots adds delivery service from Instacart

The deal expands Big Lots' customer base to those who prefer the convenience of delivery or aren't comfortable visiting stores during the pandemic.

By Robert Williams • June 09, 2020

How the pandemic could fundamentally alter grocery store layouts

Backrooms will grow to fill online orders and retail floors will become smaller and more focused on shopper experiences, according to one expert.

By Jeff Wells • June 09, 2020

Sponsored by Shipt

Walking the walk: no greater time to lead with purpose

As a delivery service, we must continue to do what we do best: bring the store to our customers' door quickly, safely, and efficiently. But we must do more.

By Kelly Caruso, Shipt CEO • June 09, 2020

Instacart partnership boosts e-commerce for independent grocers

A deal with C&S Wholesale Grocers will offer services, including same-day delivery, to more than 3,000 local grocers supplied by the wholesaler.

By Jeff Wells • June 08, 2020

GameStop's e-commerce sales rose 519% amid closures

The digital gains weren't enough to offset a 30% drop in comparable sales.

By Ben Unglesbee • UPDATED: June 10, 2020 at 9:48 a.m.

Alibaba unveils digital tools for US small businesses

The platform is addressing logistics and in-person merchant-supplier connections, both of which were disrupted by the COVID-19 pandemic.

By Tatiana Walk-Morris • June 03, 2020