Consumer Trends
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Deep Dive
Forever 21's new owners face a slowdown in fast fashion
The retailer, with rivals Zara and H&M, revolutionized apparel sales. Now they must change.
By Daphne Howland • Feb. 25, 2020 -
Column
Retail Therapy: Oreos get Supreme-ly stuffed
The fashion label teamed up with the popular snack brand to sell yet another absurdly overpriced item people likely already own.
By Caroline Jansen • Feb. 21, 2020 -
Eloquii, Ella & Oak collaborate on bridal pop-in tour
The partnership comes as other retailers struggle to serve plus-size shoppers.
By Tatiana Walk-Morris • Feb. 21, 2020 -
Gap latest retailer to partner with ThredUp
The struggling retailer will give customers credit for used clothing it collects at select stores, at a time when its brands could use more foot traffic.
By Daphne Howland • Feb. 21, 2020 -
SponsoredConsumers demand action on climate change — and it's time for retailers to listen
The retail industry is at a critical moment in the fight against climate change. What is your business doing about it?
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Retail sales growth 'modest' in January as consumers stayed strong
Latest figures from the Commerce Department show pockets of strength, while department stores were down from the previous year.
By Ben Unglesbee • Feb. 14, 2020 -
Column
Retail Therapy: Crocs, KFC make their fashion debut
The two brands teamed up for a footwear collaboration, which appeared at New York Fashion Week with artist Me Love Me a Lot earlier this week.
By Caroline Jansen • Feb. 14, 2020 -
Deep Dive
How chain stores are rightsizing New York City retail
Is the decline of national brands in NYC a regional problem or endemic of a larger retail shift?
By Lara Ewen • Feb. 10, 2020 -
Column
Retail Therapy: The season of love and shameless consumerism
A fake Amazon Dating site offers up hot singles, with descriptions like "leaves a voicemail every time" and "will watch the sunset with you."
By Caroline Jansen • Feb. 07, 2020 -
SponsoredOver-delivering delivery
As retailers work to better communicate and connect with customers, Shipt is preparing to support them in this new age of retail.
By Harley Butler • Feb. 07, 2020 -
Macy's revamps private label to reach millennials
The department store is pinning an apparel comeback on hopes its own brands deliver a quarter of its sales — including four at $1 billion apiece.
By Daphne Howland • Feb. 06, 2020 -
Smart speaker shopping falls short of projections
Privacy and payment security concerns could be why the technology hasn't gained users' trust, according to a report by eMarketer.
By Tatiana Walk-Morris • Feb. 05, 2020 -
Prestige beauty sales flat in 2019 amid makeup declines
Total sales for the year hit $18.8 billion, according to the NPD Group, as makeup fell 7% and skin care grew 5%.
By Cara Salpini • Feb. 05, 2020 -
SponsoredYes, shoppers are using search in your store. Here's how to help.
The four things to consider to help customers find information while exploring your store.
By Kiran Mani • Jan. 31, 2020 -
Nordstrom launches resale shop 'See You Tomorrow'
The department store joins a growing list of retailers that see promise in offering customers increasingly popular resale and rental options.
By Daphne Howland • Jan. 30, 2020 -
ColumnSKU'd: Secondhand beauty isn't the grossest part of the industry
Because let's be real — does anyone really know what's in their makeup anyway?
By Kaarin Vembar • Jan. 30, 2020 -
Ikea
Ikea goes after urban millennial consumers
The Swedish furniture retailer plans to open a new concept store in Vienna, Austria. The catch? Cars aren't welcome.
By Caroline Jansen • Jan. 29, 2020 -
Deep Dive
How off-price continues to be on point
Nordstrom Rack now sells Rent the Runway apparel, a prime example of why this sector is poised to have yet another good year.
By Daphne Howland • Jan. 28, 2020 -
Column
Retail Therapy: The world bids farewell to Mr. Peanut
The beloved face of Planters sacrificed himself at 104 years old in a Super Bowl pre-game ad.
By Caroline Jansen • Jan. 24, 2020 -
Target turns to Unilever's Sundial for exclusive beauty label
With a new haircare line for Gen Z multicultural women, the mass merchant is reaching an audience often neglected by rivals.
By Daphne Howland • Jan. 24, 2020 -
Walmart
Human interaction is still king for consumers shopping in-store
While retailers are investing more in in-store technologies, a Sensormatic Solutions survey found that the adoption rate for some remains low.
By Tatiana Walk-Morris • Jan. 23, 2020 -
SponsoredRethinking category management
The new retail landscape requires a change from category advisor to shopper expert.
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Nordstrom brings the department store into the 21st century
The retailer has constructed a diverse ecosystem in New York City. Its fate may be a test for the whole segment.
By Daphne Howland • Jan. 17, 2020 -
Column
Retail Therapy: The candle that proves even Goop can outdo itself
Gwyneth Paltrow's lifestyle-commerce brand released a $75 product, which claims, "This smells like my vagina."
By Caroline Jansen • Jan. 17, 2020 -
Cara Salpini for Retail Dive
Moody's warns department stores to brace for another tough year
More stores will have to close for the sector to regain its footing, the ratings firm said Wednesday.
By Daphne Howland • Jan. 16, 2020
