Consumer Trends
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Over a quarter of US shoppers have purchased counterfeit goods: Report
Fake items erode brand trust, according to a study by Incopro, but some consumers are warming up to buying knockoffs.
By Tatiana Walk-Morris • Dec. 09, 2019 -
Dive Awards
Trailblazer of the Year: Universal Standard
The brand that designs for everybody doesn't want to talk about size. "We just think you shouldn't make an emotional payment when you buy clothes," co-founder Alexandra Waldman says.
By Daphne Howland • Dec. 09, 2019 -
Deep DiveWhat's gained and lost when retailers drop firearms sales
Two of the nation's largest hunting retailers exited the category ahead of an important selling season.
By Lara Ewen • Dec. 05, 2019 -
A record 189.6M shopped over Black Friday weekend: NRF
With six fewer days, shoppers may have been eager to take advantage of their time off to get things done, and they did so on and offline.
By Daphne Howland • Dec. 04, 2019 -
What do consumers want for the holidays? A better environment
Shoppers are opting to buy from retailers that support sustainability and other social issues.
By Tatiana Walk-Morris • Dec. 03, 2019 -
Sponsored2019 wrap-up and looking ahead to 2020: How to best optimize the retail and hospitality associate
Learn to leverage the upcoming holiday season, how work will transform over the next decade, and get a sneak peak into NRF’s Big Show in 2020.
By John Orr, SVP of Retail Strategy, Ceridian • Dec. 02, 2019 -
Holiday sales won't prevent 2020 closures and bankruptcies
The shopping season will be decent, according to an analysis from FTI Consulting, but it won't be a "standout."
By Tatiana Walk-Morris • Nov. 27, 2019 -
Want to appeal to young holiday shoppers? Invest in tech
Shoppers under the age of 35 will spend more this season but want streamlined technology and environmentally friendly practices, a survey found.
By Lisa Rowan • Nov. 27, 2019 -
PwC: Nearly half of consumers delay shopping until after Black Friday
While fewer shoppers are planning to participate in the sales event this year, online shopping on Thanksgiving Day is gaining popularity, the report found.
By Tatiana Walk-Morris • Nov. 26, 2019 -
ColumnRetail Therapy: The holidays just got Goop-ed
Gwyneth Paltrow's lifestyle-wellness company released a gift guide, which to no one's surprise includes products like an automatic joint roller and a $250 fire extinguisher.
By Caroline Jansen • Nov. 22, 2019 -
Study: Gen Z and millennial shoppers embrace secondhand gifts
Only a fraction of Americans would be upset about receiving a previously owned item while 61% were open to it, according to a new report.
By Tatiana Walk-Morris • Nov. 21, 2019 -
7 major store closure announcements from 2019 and why they matter
After a lull in 2018, retail shutterings accelerated this year. Bankruptcy liquidations were a major factor, but so were relatively healthy retailers paring their footprints.
By Ben Unglesbee • Nov. 20, 2019 -
What do consumers want for the holidays? Gift cards and clothes
Additionally, half of U.S. shoppers named free expedited shipping as their top desire from retailers, according to a recent McKinsey report.
By Tatiana Walk-Morris • Nov. 19, 2019 -
Younger consumers more likely to shop during Thanksgiving weekend
Some 165 million people are planning to shop that week, and even those who aren't could be lured by too-good-to-miss deals, a new survey finds.
By Tatiana Walk-Morris • Nov. 18, 2019 -
Survey: 39% of consumers have ditched in-store purchases due to out-of-stocks
Over half of Gen X shoppers and 75% of millennials have abandoned items only to buy them online, according to a new report.
By Lisa Rowan • Nov. 18, 2019 -
ColumnRetail Therapy: The retail Grinch who stole Christmas
Storied department store Harrods dampened the holiday spirit by limiting visits to Santa to those who spend more than $2,500 with the retailer.
By Caroline Jansen • Nov. 15, 2019 -
Nordstrom and Rent the Runway take their relationship to the next level
The rental service next week will add more drop-off boxes to the department store's locations, but the companies hinted at even bigger plans.
By Daphne Howland • Nov. 15, 2019 -
Nordstrom invests in plus-size startup 11 Honoré
The department store joined several venture capital firms in a $10 million investment round in the luxury apparel company.
By Daphne Howland • Nov. 14, 2019 -
A quarter of consumers are more brand loyal than last year
But it takes time to build that: More than a third of consumers said they need to make at least five purchases with a brand before considering themselves loyal.
By Lisa Rowan • Nov. 14, 2019 -
PopSugar to launch experiential pop-up shop in NYC for the holidays
Sugar Chalet, which will be located in New York's Bryant Park Overlook, allows the multimedia website to connect with its audience offline.
By Tatiana Walk-Morris • Nov. 13, 2019 -
DSW to pop up in NYC with merchandise-free shop
The DSWGives Do Good Pop-Up will feature "interactive experiences" related to the company's philanthropic partners.
By Lisa Rowan • Nov. 13, 2019 -
5 store concepts that no longer exist
Without the correct execution plan in place, expanding into even the most lucrative categories can be unsuccessful.
By Caroline Jansen • Nov. 13, 2019 -
Gen X will spend the most this holiday season
An age demographic survey from The NPD Group found that Gen Z will spend the least and baby boomers are already shopping for the holidays.
By Lisa Rowan • Nov. 12, 2019 -
Consumers to spend more than $200 on gift cards this year
On average, shoppers plan to allocate 35% of their total holiday shopping budgets on them, according to a Blackhawk Network BrandedPay report.
By Tatiana Walk-Morris • Nov. 11, 2019 -
Leveraging nostalgia: How retailers can build on the warmth of holiday shopping
Tapping into a strong sense of community can build a bond with shoppers — and set retailers apart from the competition.
By Kaarin Vembar • Nov. 11, 2019
