Consumer Trends
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Courtesy of Costco Wholesale
Costco sales jump on strong fresh food demand
The retailer regained its footing as consumers grew more comfortable with in-store shopping after it struggled with reduced store traffic earlier in the year.
By Sam Silverstein • Sept. 25, 2020 -
Courtesy of Costco Wholesale
ColumnRetail Therapy: Costco takes its hot dog-soda combo very seriously
A tweet this week resurfaced comments the club's co-founder made to CEO Craig Jelinek, including, "If you raise the effing hot dog [price], I will kill you."
By Caroline Jansen • Sept. 25, 2020 -
Trendline
Experiential Retail
Customer experiences are still critically important for retailers, even in a period where socially distant interactions have replaced in-store connection points.
By Retail Dive staff -
Eloquii
Is Walmart finally in fashion?
The retail giant has refined its stable of brands through partnership, acquisition, expansion, revitalization and divestment.
By Daphne Howland • Sept. 23, 2020 -
Adeline Kon/Retail Dive/Retail Dive
Deep DiveThe enduring fan base that boosts Bath & Body Works
The 30-year-old retailer continues to drive loyalty and promise — even in a pandemic.
By Kaarin Vembar • Sept. 21, 2020 -
© 2020, Square Inc.
Sponsored by SquareWhy the growth in BOPIS will continue to accelerate (and how to make the shift now)
"Buy online, pick up in-store," or BOPIS, is a channel you may want to maintain even when in-person shopping resumes.
By Square Editors • Sept. 21, 2020 -
Kalypso
Sponsored by KalypsoNew research: 4 post-pandemic scenarios for the future of retail
How will retail evolve over the next 5 years? This report outlines the capabilities and tech most likely to drive success in an uncertain future.
By Kelly Kornet, Jackie Collins, Danny Oviedo • Sept. 21, 2020 -
Retrieved from Red Lobster on September 18, 2020
ColumnRetail Therapy: 2020's next travesty? Mountain Dew margaritas.
Red Lobster teamed up with PepsiCo to offer consumers a one-of-a-kind alcoholic beverage in an attempt to get us through the rest of the year.
By Caroline Jansen • Sept. 18, 2020 -
Deloitte predicts tepid-to-modest holiday sales growth
How consumers spend during the upcoming season depends much on COVID-19 and the efforts to slow it.
By Ben Unglesbee • Sept. 16, 2020 -
American Dream
Deep DiveA case for radical retail reinvention
Hudson Yards, American Dream and Nordstrom's New York City flagship all opened before COVID-19 shut everything down. But are flashy retail destinations now obsolete?
By Lara Ewen • Sept. 15, 2020 -
© 2018, Square Inc.
Sponsored by SquareHow to expand your delivery and pickup options
Curbside pickup and delivery are now table stakes.
By Alise Bailey, Editor at Square • Sept. 14, 2020 -
Consumers form loyalties to new brands they bought in quarantine, survey finds
Some of the new shopping habits formed during the pandemic could endure, providing opportunities for marketers, Bazaarvoice found.
By Robert Williams • Sept. 09, 2020 -
Retrieved from Red Wing Shoes on September 04, 2020
ColumnRetail Therapy: Red Wing reimagines the Labor Day promo
To help unemployed U.S. workers, the shoe brand called on other companies to put aside deals and discounts this holiday and promote open jobs.
By Caroline Jansen • Sept. 04, 2020 -
PayPal
Sponsored by PayPalBack-to-school is about to look different. Here's what retailers need to know to prepare.
Retailers play a key role in helping shoppers navigate this year's unusual back-to-school season.
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© 2018, Square Inc.
Sponsored by SquareHow some businesses are adapting their product offerings
From video visits to general stores, here’s how businesses are creatively serving customers during COVID-19.
By Kaitlin Keefer, Editor at Square • Sept. 02, 2020 -
Fotolia
Back-to-school shoppers are showing up after all, study shows
Mass merchants, Best Buy and even office retailers saw foot traffic upticks in August, after steeper declines last month, according to Placer.ai.
By Daphne Howland • Sept. 01, 2020 -
Courtesy of Lowe's
ColumnRetail Therapy: Lowe's project runway
In an unexpected move, the home improvement retailer is partnering with New York Fashion Week designers to help create backdrops for the outdoor shows.
By Cara Salpini • Aug. 28, 2020 -
Retail is 'scrambling' to keep up with accelerated disruption in the COVID-19 era
A new Moody's report estimates that 20% of mall stores could close in five years amid faster-growing online shopping.
By Ben Unglesbee • Aug. 25, 2020 -
Courtesy of PR Newswire
Anthropologie wedding brand BHLDN launches plus assortment
The retailer has joined several digital upstarts in offering extended sizes for brides and bridesmaids, a path to a greater share of a shaken market.
By Daphne Howland • Aug. 25, 2020 -
LumiNola via Getty Images
Sponsored by Afterpay3 trends for increasing conversions with a new generation of shoppers
In order for retailers to stay ahead, they must keep a close watch on their youngest buyers and take note of what's important to them – and then innovate and pivot to meet those expectations.
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Coffee makers, mixers, whiteboards: Pandemic fuels home category sales
More time at home has propelled growth at home improvement and home goods retailers, while sectors like apparel have suffered in recent months.
By Caroline Jansen • Aug. 18, 2020 -
Christiann Koepke via Unsplash
What COVID-19 did to customer loyalty
As retailers grappled with out-of-stocks, research found that 75% of consumers opted to shop alternative brands.
By Caroline Jansen • Aug. 12, 2020 -
Courtesy of Kent Rogowski/Public Goods
CVS to sell DTC brand Public Goods in bid for the healthy shopper
The two started a pilot in January, and have now expanded it to put the brand's sustainable, health-focused products into 2,000 stores nationwide.
By Cara Salpini • Aug. 11, 2020 -
Courtesy of PR Newswire
What follows suits in men's apparel?
As people dress down, Tailored Brands and Brooks Brothers are suffering. But neither that, nor the pandemic, means men's fashion is doomed.
By Daphne Howland • Aug. 11, 2020 -
Courtesy of Frito-Lay
ColumnRetail Therapy: Cheetos Mac n' Cheese gives humans a ray of hope during apocalypse
The pasta comes in three flavor varieties and is made with "authentic Cheetos cheesiness."
By Kaarin Vembar • Aug. 07, 2020 -
fizkes via Getty Images
Sponsored by sticky.ioHow retailers can succeed with subscription-based services
As brands look to capitalize on the demand for subscription-based services, a key aspect of retaining loyal customers hinges on creating an experience that deepens the customer and brand relationship.
