Consumer Trends


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    Stephanie Keith via Getty Images

    Cyber Monday sales edge down to $10.7B as consumers make a dent in their holiday shopping

    Online sales fell 1.4% year over year, but the red-letter event was still the biggest shopping day of the year so far, Adobe said.

    By Nov. 30, 2021
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    Brandon Bell via Getty Images

    Winners and losers of Black Friday 2021

    Vaccinations have made in-store shopping possible and even fun, but this holiday season remains complicated.

    By Nov. 27, 2021
  • Trendline

    How the payments landscape is changing

    As the space rapidly shifts, the future is for anyone's taking. 

    By Retail Dive staff
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    Kendall Davis/Retail Dive
    Podcast

    The Backroom: Another disruptive holiday season

    Vaccines have changed the shopping landscape this year, as have supply chain bottlenecks. Retail Dive reporters look at how the season is playing out.

    By Retail Dive Staff • Nov. 25, 2021
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    Justin Sullivan via Getty Images

    NPD: Fragrance expected to boost beauty sales this holiday

    More than a quarter of U.S. shoppers are planning to buy a beauty product for the holidays, the report found.

    By Nov. 23, 2021
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    Justin Sullivan via Getty Images
    Column

    The Weekly Closeout: Amazon clashes with Visa and Petco posts 'record' Q3

    The e-commerce giant said it will no longer accept United Kingdom-issued Visa credit cards for transactions, while the pet retailer reported double-digit growth in owned brands.

    By Retail Dive Staff • Nov. 19, 2021
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    Libby Penner

    ICSC: 86% of consumers will shop over Thanksgiving weekend

    Shoppers are nearly evenly split in their decision to shop in stores versus online on Thanksgiving Day. 

    By Tatiana Walk-Morris • Nov. 19, 2021
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    Lowe's

    Home Depot, Lowe's top estimates in Q3

    The retailers lapped 2020's figures when demand in the category skyrocketed. But winning over the pro segment may be key to maintaining that strength.

    By Nov. 17, 2021
  • ThredUp: Supply chain challenges could push shoppers to thrift this season

    Discounts, environmental concerns and item rarity are drivers for secondhand purchases, the resale marketplace found.

    By Tatiana Walk-Morris • Nov. 16, 2021
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    JohnnyGreig via Getty Images
    Sponsored by Waze

    A new breed of retail shoppers: remote workers

    For retailers, emerging work-from-anywhere habits bring new opportunities to attract shoppers.

    Nov. 15, 2021
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    Courtesy of David's Bridal

    David's Bridal launches ready-to-ship bridesmaid dress collection

    Product availability may alleviate supply chain concerns and responds to a trend of shorter times between engagement and wedding events.

    By Nov. 12, 2021
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    Courtesy of Target

    Target shaped private labels into powerhouse brands. Now others want to do the same.

    Retailers that saw how profitable owned brands could be are out to get similar results for themselves. But experts say it won't be that easy.

    By Nov. 10, 2021
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    Retrieved from Piqsels.

    Black Friday could be back this year, as Shopify predicts increased spending on the holiday weekend

    Consumers expect to spend $787 during the popular shopping holiday this year, over $100 more than 2020. 

    By Tatiana Walk-Morris • Nov. 9, 2021
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    Courtesy of Tricia Harte

    Congress debates pros and cons of buy now, pay later

    Users love the convenience but also are falling behind in their payments.

    By Jonathan Berr • Nov. 8, 2021
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    Courtesy of Nordstrom
    Deep Dive

    Is the fun ever coming back to holiday shopping?

    The joy of the season wasn't as prevalent last year. With the continued threat of the pandemic and rise of e-commerce, it hasn't fully returned this year either.

    By Nov. 8, 2021
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    Shutterstock, by DGLimages

    Sponsored by Oracle Retail

    Consumers already holiday shopping to avoid the supply chain grinch

    Oracle Retail survey finds consumers on edge over high prices, out-of-stock products and delivery delays.

    By Rose Spicer • Nov. 8, 2021
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    kajakiki via Getty Images

    How high will sales rise? Predictions for the 2021 holiday season

    With everything from a 7% rise to an 11% surge, experts differ on exactly how much holiday sales will grow this year.

    By Retail Dive Staff • Nov. 5, 2021
  • McKinsey: 87% of Gen Z will use social media for holiday shopping inspiration

    Respondents listed YouTube, Instagram and TikTok among some of their top sources for product discovery, the report found.

    By Tatiana Walk-Morris • Nov. 5, 2021
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    Courtesy of Ikea US

    Ikea expands resale program across 33 US stores for the holidays

    Declaring its fall pilot a success, the retailer is taking it national and adding discounts on sustainable goods for the Black Friday weekend.

    By Nov. 3, 2021
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    Retrieved from Blockbuster/Airbnb on August 12, 2020
    Column

    Blockbuster is trapped in brand limbo. Will it ever get out?

    Whether as a joke, a nostalgic trip back to the '90s or as shorthand for the love of movies, the dead chain's name still resonates with many. Except perhaps the brand's owner.

    By Nov. 3, 2021
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    Retrieved from Walmart on November 01, 2021

    How Walmart is testing sustainable bags

    The retailer is making progress on finding solutions to replace single-use plastic bags through several in-store pilots and initiatives.

    By Catherine Douglas Moran • Nov. 2, 2021
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    filadendron via Getty Images
    Sponsored by Scalefast

    Do retailers know their shoppers? A head to head survey shows a disconnect

    Scalefast and Retail Dive surveyed 203 retailers and 284 shoppers to better understand the DTC customer's perspective and the retailer's view of that perspective.

    Nov. 1, 2021
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    The image by DaPuglet is licensed under CC BY-SA 2.0

    NRF predicts holiday sales will rise up to 10.5%

    Growth in wages and household wealth could spur more sales, but a surge in COVID-19 infections could disrupt the projected rise.

    By Tatiana Walk-Morris • Oct. 29, 2021
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    Retrieved from ThredUp on August 31, 2021

    ThredUp's third-party platform may be more lucrative than its secondhand clothing sales: Wells Fargo

    The used clothing site's side gig, "resale-as-a-service" or RaaS, has lined up the likes of Walmart, Madewell, Adidas and others as the market skyrockets.

    By Oct. 29, 2021
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    Retrieved from Piqsels.

    Nearly 20% of consumers plan to shift holiday spending online: Coresight

    But physical stores will remain a key channel this season as concerns over e-commerce orders arriving on time arise.

    By Tatiana Walk-Morris • Oct. 27, 2021
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    andresr via Getty Images

    Even if retail sales slow drastically during the holidays, they will still be stellar: Wells Fargo

    Supply chain woes notwithstanding, the industry is riding such highs that even a worst-case scenario would yield a near-record season.

    By Oct. 25, 2021