Consumer Trends
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Nordstrom invests in plus-size startup 11 Honoré
The department store joined several venture capital firms in a $10 million investment round in the luxury apparel company.
By Daphne Howland • Nov. 14, 2019 -
A quarter of consumers are more brand loyal than last year
But it takes time to build that: More than a third of consumers said they need to make at least five purchases with a brand before considering themselves loyal.
By Lisa Rowan • Nov. 14, 2019 -
PopSugar to launch experiential pop-up shop in NYC for the holidays
Sugar Chalet, which will be located in New York's Bryant Park Overlook, gives the multimedia website an opportunity to connect with its audience offline.
By Tatiana Walk-Morris • Nov. 13, 2019 -
DSW to pop up in NYC with merchandise-free shop
The DSWGives Do Good Pop-Up will feature "interactive experiences" relating to the company's philanthropic partners.
By Lisa Rowan • Nov. 13, 2019 -
5 store concepts that no longer exist
Without the correct execution plan in place, expanding into even the most lucrative categories can be unsuccessful.
By Caroline Jansen • Nov. 13, 2019 -
Gen X will spend the most this holiday season
An age demographic survey from The NPD Group found that Gen Z will spend the least and baby boomers are already shopping for the holidays.
By Lisa Rowan • Nov. 12, 2019 -
Consumers plan to spend more than $200 on gift cards this year
On average, shoppers plan to allocate 35% of their total holiday shopping budgets there, according to a Blackhawk Network BrandedPay report.
By Tatiana Walk-Morris • Nov. 11, 2019 -
Leveraging nostalgia: How retailers can build on the warmth of holiday shopping
Tapping into a strong sense of community can build a bond with shoppers — and set retailers apart from the competition.
By Kaarin Vembar • Nov. 11, 2019 -
More than half of consumers may go into credit card debt for the holidays
The attitude toward holiday credit card debt varies across each generation.
By Tatiana Walk-Morris • Nov. 08, 2019 -
ColumnRetail Therapy: Hefty wants to do all the talking during the holidays
The brand released party cups with phrases like, "Don't Ask Me Who I'm Voting For" and "Accepting $, Not Advice" to make parties a little bit easier.
By Caroline Jansen • Nov. 08, 2019 -
Is the short holiday season an excuse for retailers to post soft sales results?
There are six fewer days between Thanksgiving and Christmas this year, prompting several companies to begin promotional activity early.
By Caroline Jansen • Nov. 07, 2019 -
Walmart overtaking Amazon? Not so fast
Some statistics that seem worrying for the e-commerce giant could actually be a boon, though it's clear Walmart is advancing nicely.
By Daphne Howland • Nov. 06, 2019 -
More than half of holiday shoppers plan to buy gifts for themselves
The percentage increases for consumers with more money to spend: Nearly 74% with budgets over $500 plan to indulge themselves this year.
By Tatiana Walk-Morris • Nov. 04, 2019 -
Deep DiveRetail fails: 6 of the biggest blunders from industry history
Target's Canadian misadventure, the marriage of Sears and Kmart, J.C. Penney's misbegotten transformation — if only hindsight were foresight.
By Ben Unglesbee • Nov. 04, 2019 -
Deep DiveHow to get on Gen Z's wish list this season
A unique assortment is just one part of the challenge, as the young group has high expectations and low loyalty. Here's what brands need to know.
By Cara Salpini • Nov. 04, 2019 -
Half of shoppers would give up low online prices for personalized service
In-store shopping is still the preferred choice for categories including appliance, clothing, beauty and home decor.
By Lisa Rowan • Nov. 01, 2019 -
ColumnRetail Therapy: Tiffany wants to add a little $112K sparkle to the holidays
The jeweler is selling an over-the-top advent calendar filled with things absolutely nobody needs, like sterling silver paper cups and clothespins.
By Caroline Jansen • Nov. 01, 2019 -
Price wars, investment costs dampen Moody's outlook on retail
Analysts with the ratings firm slashed their expectations for this year's growth in profit and sales, though not all sectors are feeling the pain.
By Ben Unglesbee • Nov. 01, 2019 -
6 numbers that explain the fate of department stores
Too many stores, fierce competition and ebbing apparel sales are just the beginning.
By Daphne Howland • Oct. 31, 2019 -
Nearly half of consumers will buy holiday gifts on Amazon
The e-commerce giant leads the way in online product searches in all product categories except for apparel, according to a new study.
By Tatiana Walk-Morris • Oct. 30, 2019 -
A quarter of consumers have already started holiday shopping
Online spending is expected to peak in November, according to a new survey from e-commerce platform Profitero.
By Lisa Rowan • Oct. 28, 2019 -
Deep DiveHas inclusive beauty really expanded the industry's palette?
Pioneers like Fenty Beauty pushed brands to think about who was being ignored, but change has been slow and many say there's more to be done.
By Cara Salpini • Oct. 28, 2019 -
Deep DiveWelcome back, Toys R Us. Your market is tougher than ever.
After knocking the retailer out of existence last year, Walmart, Amazon and Target took over the toy category. This holiday season, they're playing to lock down market share.
By Ben Unglesbee • Oct. 28, 2019 -
What do people want this holiday season? Gift cards
Consumers on average will spend just under $1,050 during the holidays, according to a report by the National Retail Federation.
By Tatiana Walk-Morris • Oct. 25, 2019 -
Shoppers to spend more than $700 during the holidays
According to a study by The NPD Group, 25% of consumers expect to shop on their smartphones this season.
By Tatiana Walk-Morris • Oct. 25, 2019
