Deep Dive

Industry insights from our journalists


  • Smartphone in person's hand
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    Courtesy of Shopreme

    Grocers weigh the pros and cons of scan-and-go

    Despite Wegmans’ decision to abandon the technology last year, other retailers continue to offer the convenience-focused service — and more are showing interest in it, industry officials said.

    Sam Silverstein • Jan. 25, 2023
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    danielvfung via Getty Images

    9 retail trends to watch in 2023

    With the threat of a recession looming, the new year brings about a slew of challenges for retailers — but not all is gloomy.

    Retail Dive Staff • Jan. 9, 2023
  • Leah Daniels is behind a counter at her Hill's Kitchen store.
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    Kaarin Vembar/Retail Dive

    How small businesses are navigating the holiday season

    With the impact of the pandemic ongoing and inflation adding pressure, neighborhood stores are facing similar challenges as their big-box counterparts.

    Kaarin Vembar • Dec. 19, 2022
  • Line up of Revlon products inside of a store with the Revlon sign.
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    Kaarin Vembar/Retail Dive

    What is Revlon’s next chapter?

    The brand was exploring a sale even before the pandemic, but the current environment isn’t ideal for a bankrupt company trying to figure out next steps. 

    Kaarin Vembar • Dec. 14, 2022
  • A child holds a toy box for the 'Star Wars Boba Fett Starship.'
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    Dan Kitwood via Getty Images

    Retail looks beyond its old love — the movies

    Toys and feature films go together like butter and popcorn. But with lower ticket sales and fewer blockbusters, “it's not just about movies anymore.”

    Cara Salpini • Dec. 12, 2022
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    Courtesy of Amazon

    Is Amazon done disrupting retail?

    The e-commerce giant is looking past the industry to expand its reach, and rivals have figured out ways to compete.

    Daphne Howland • Dec. 5, 2022
  • A person on a video call/filming/taking photos of a family toasting for a holiday dinner at home.
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    FG Trade via Getty Images

    Gift giving meets revenge living: Why experiences are so important this holiday season

    Consumer spending this year could meet last year’s totals, but with fewer gifts expected to be given, landing the sale just got harder.

    Jessica Deyo • Nov. 15, 2022
  • A display showcasing Lululemon's women's footwear collection.
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    Cara Salpini/Retail Dive

    Lululemon didn’t change activewear, it changed apparel

    The Canadian brand introduced retail to athleisure. Now Brooks Brothers sells stretch dress shirts and Levi’s owns a yoga business.

    Cara Salpini • Nov. 9, 2022
  • A warehouse with rows of packages
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    Courtesy of Medline

    Holiday hangovers: Can retailers clear out their inventory piles as the season ramps up?

    After declarations about “decisive” actions to clear excess goods earlier this year, levels are still high and markdowns rampant. 

    Ben Unglesbee • Oct. 31, 2022
  • Lana Provost, a UPS package handler, loads packages into a truck at the UPS Centennial Ground Hub on December 6, 2021 in Louisville, Kentucky.
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    Jon Cherry/Getty Images via Getty Images

    UPS and FedEx rate increases are coming. Here’s how shippers can prepare.

    Experts note that shipping rates are negotiable, but how amenable the delivery giants will be to concessions is up for debate.

    Max Garland • Oct. 28, 2022
  • A black-and-white photo of a black plastic garbage bag with handles, filled with clothing.
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    Courtesy of Gap Inc.

    Gap’s real Yeezy problem

    The struggling brand is left with garbage bags full of clothes from a collaboration meant to revitalize its fortunes.

    Daphne Howland • Oct. 25, 2022
  • Retail would like to buy a vowel

    Brands are turning to naming strategies like spelling words incorrectly and cutting out vowels. But it’s about much more than domain availability.

    Cara Salpini • Oct. 24, 2022
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
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    Courtesy of Kohl's

    Is Kohl’s ready for a change?

    Activists are at it again, pushing the department store to improve its results. But some observers say it must do more than shake up its board.

    Daphne Howland • Oct. 17, 2022
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    kajakiki via Getty Images

    A trip through holidays past and future shows COVID-19’s lasting impact on the season

    Masks, distancing, curbside, October sales, out-of-stocks, inflation — the holidays have been evolving rapidly since the pandemic started. What changes are here to stay?

    Ben Unglesbee • Oct. 10, 2022
  • Dozens of packages are lined up along a Manhattan street as a FedEx truck makes deliveries on December 6, 2021 in New York City.
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    Spencer Platt/Getty Images via Getty Images

    How tensions between FedEx Ground and its contractors reached a boiling point

    The logistics giant's model for independent delivery providers is broken, an analyst said. One contractor is leading a push for change.

    Max Garland • Aug. 26, 2022
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    Michael M. Santiago via Getty Images

    Bed Bath & Beyond is at risk of filing for bankruptcy. How did it get here?

    The retailer has lost sales and market share all while experiencing mounting losses. And without a leader at the helm, it faces an inflection point.

    Caroline Jansen • Aug. 19, 2022
  • A row of desks sit empty in a classroom with the desk in the forefront having a notebook and pencil sitting on top.
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    diane39 via Getty Images

    Back-to-school challenges marketers as shoppers focus on savings

    Brand loyalty is out the window amid economic distress, tasking brands and retailers to find new ways to court once-faithful customers.

    Jessica Deyo • Aug. 11, 2022
  • A blurry figure walking into a store.
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    Courtesy of Amazon

    As consumers return to stores, why would Amazon shut the door?

    The e-retailer is expanding its grocery fleet and experimenting with apparel stores. But it has abandoned stand-alone brick and mortar for book sales and other merchandise.

    Daphne Howland • July 25, 2022
  • Aerial view of a container ship passing beneath a suspension bridge while a semi-truck with a cargo container crosses above.
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    Photo Illustration: Getty Images; Industry Dive

    'We have to do something': Can retail close the gap on supply chain emissions?

    The industry is woefully behind on scope 3 targets for greenhouse gases. Data poses steep challenges, but experts say retailers still can — and must — do more.

    Ben Unglesbee • July 18, 2022
  • Mannequins in an Old Navy store window.
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    Daphne Howland/Retail Dive

    Where does Sonia Syngal’s exit leave Gap?

    With underperformance across its brands, many of the retailer’s problems are self-inflicted. But others are a sign of broader trouble in apparel.

    Daphne Howland • July 13, 2022
  • A worker is framed behind a moving shirt in a garment factory.
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    Photo Illustration: Guang Niu/Getty Images; Industry Dive

    With closer scrutiny of apparel manufacturing, policymakers become the real fashion police

    Momentum is building to more forcefully regulate the industry, which has poor track records on workers rights and the environment.

    Daphne Howland • July 5, 2022
  • Cardboard boxes on a conveyor belt in a warehouse.
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    Photo Illustration: Getty Images; Industry Dive

    DTC brands have long been vocal about the importance of sustainability. Is that enough?

    As more direct-to-consumer companies find value in physical retail, they must consider how that fits into their goals.

    Caroline Jansen • June 27, 2022
  • Protestors hold signs that read "Vote Yes - Raises, More Hours, Transport."
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    Photo Illustration: Michael M. Santiago/Getty Images; Industry Dive 

    How retailers' attitudes toward unionization clash with their ESG policies

    Consumers and investors are concerned that the industry’s stance on issues like collective bargaining at overseas suppliers isn't being applied to U.S. operations.

    Daphne Howland • June 21, 2022
  • Three business woman discuss on stage.
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    Photo Illustration: Riccardo Savi/Getty Images; Industry Dive

    Can investors make retail sustainable?

    Lenders and shareholders are tying ESG concerns to the capital they invest. Meanwhile, corporate finance teams in retail lag in leading on sustainability.

    Ben Unglesbee • June 13, 2022
  • Textile rolls in a warehouse
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    Getty Images; Industry Dive

    Retail is fundamentally bad for the environment. And doing better isn't easy.

    Improving sustainability is a web of complexity for retailers. Ultimately, it may mean sidelining growth.

    Cara Salpini • June 6, 2022