Operations

  • Boxes stored on wooden cabinet in warehouse
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    Nana Smirnova/Unsplash.com

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    Sponsored by Exotec

    Taking the cost out of peak season fulfillment

    Looking at all aspects of peak fulfillment with a financial lens is critical for effective planning.

    Sept. 25, 2023
  • Woman checking packages on warehouse racks
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    zoranm via Getty Images
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    Sponsored by Deposco

    5 reasons why supply chain execs are buckling down on order accuracy for 2023 peak season

    How do your preparations for peak season compare to what other retail leaders are doing?

    Sept. 25, 2023
  • Explore the Trendline➔
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    Getty Images
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    Trendline

    The direct-to-consumer landscape in retail

    More mature brands are pursuing exit strategies and expanding their reach, while retailers are increasingly shifting to a DTC model.

    By Retail Dive staff
  • Purple's Rejuvenate mattress
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    Permission granted by Purple
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    Purple taps Party City vet as CFO

    Todd Vogensen on Oct. 16 will take over from interim CFO Bennett Nussbaum, who will become the company’s chief transformation officer.

    By • Sept. 22, 2023
  • An Eddie Bauer storefront, with a climbing wall visible behind the front glass doors and windows.
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    Courtesy of Authentic Brands Group
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    Eddie Bauer pins growth on global expansion, wholesale

    The century-old outdoor apparel retailer is also getting a brand refresh, including a new logo.

    By • Sept. 22, 2023
  • A storefront with colorful window decorations and a horseshoe emblem above the door, with the words "True Religion" in black, all-capital letters.
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    Daphne Howland/Retail Dive
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    The Weekly Closeout: True Religion expands internationally and The Container Store’s CEO takes a pay cut

    The apparel retailer will soon have 26 markets outside of the U.S., while Satish Malhotra temporarily reduced his salary to offset employee pay raises.

    By Retail Dive Staff • Sept. 22, 2023
  • Pots and pans from Target's Figment line.
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    Courtesy of Target
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    Target releases first private label kitchen brand, Figmint

    Over half of the items are under $10, as the retailer continues to broaden its assortment to include more affordable price points. 

    By Tatiana Walk-Morris • Sept. 22, 2023
  • A customer pays for a purchase with a mobile device
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    Creative via Getty Images
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    Small businesses embrace digital payments

    Small business owners envision a cashless future, according to Visa, even as some legislators move to protect unbanked and underbanked consumers.

    By Tatiana Walk-Morris • Sept. 22, 2023
  • The Federal Trade Commission headquarters is pictured in Washington, D.C. The agency's proposed noncompete ban may face legal challenges on several grounds.
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    RiverNorthPhotography via Getty Images
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    FTC names Amazon execs in ‘dark patterns’ complaint

    The agency also revealed details from previously redacted internal messages from the e-retailer’s employees, warning leadership of unfair practices.

    By • Sept. 21, 2023
  • A collection of skincare products in blue containers, as part of E.l.f. Beauty's Holy Hydration skincare line.
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    Courtesy of E.l.f. Skin
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    E.l.f. Beauty reformulated over 300 SKUs in FY2023

    The beauty company's latest impact report revealed new sustainability goals, such as further improving its packaging. 

    By • Sept. 21, 2023
  • Person walking their dog outside of Walmart's Pet Services center.
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    Courtesy of Walmart
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    Walmart leans into pet care with first Pet Services Center

    A Georgia store is piloting the concept, and the retailer aims to expand it over time. The center offers a variety of grooming and veterinary services.

    By Tatiana Walk-Morris • Sept. 21, 2023
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart wants employees to make more last-mile deliveries

    The number of deliveries currently made by company associates is small compared to what's handled by independent contractors.

    By Max Garland • Sept. 21, 2023
  • An "H&M" sign with red letters juts out from a building against a dramatic blue sky.
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    Daphne Howland/Retail Dive
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    H&M will expand return fees for online orders

    The fast-fashion retailer has begun charging customers in the U.S., U.K. and most of Europe, unless they belong to its free loyalty program.

    By • Sept. 20, 2023
  • Amazon truck loaded for Prime Day.
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    Courtesy of Amazon
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    Amazon to hire 250,000 people for the holidays

    That amounts to 100,000 more seasonal employees than the e-commerce giant planned to bring on last holiday season.

    By • Sept. 20, 2023
  • Amazon's tech at work at the Climate Pledge Arena in Seattle, Washington.
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    Courtesy of Amazon
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    Amazon adds RFID to cashierless tech to support apparel purchases

    The new capability enables cashierless shopping for softline goods like clothing, fan gear, hats and shoes.

    By Tatiana Walk-Morris • Sept. 20, 2023
  • U.S. Postal Service workers scan parcels at the Los Angeles Processing and Distribution Center on December 11, 2019 in Los Angeles, California.
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    David McNew/Getty Images via Getty Images
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    US Postal Service won’t levy peak surcharges this holiday season

    Agency officials credited more workers moving into career positions and network investments as to why the added fees are no longer needed.

    By Max Garland • Sept. 20, 2023
  • A man in a blue uniform and yellow hard hat removes a package from a shelf.
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    Andreas Rentz via Getty Images
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    Ikea expands on sustainability initiatives with 2 clean energy projects

    The home furnishings retailer is installing solar power, and renewable heating and cooling, in multiple locations across the United States.

    By Zoya Mirza • Sept. 20, 2023
  • The HanesBrands headquarters in North Carolina is pictured.
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    Courtesy of HanesBrands
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    Hanes evaluating options for its Champion business

    After signing a recent license agreement with G-III, HanesBrands is now weighing additional strategies for the brand, including a potential sale.

    By Laurel Deppen • Sept. 20, 2023
  • The inside of an apparel store, with clothes hanging on a rack underneath a sign that reads "Toad Again."
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    Daphne Howland/Retail Dive
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    How Toad & Co. is making online resale work

    The brand, which controls its own processing and is choosy about what it accepts, so far is turning a profit on the zooming side gig.

    By • Sept. 20, 2023
  • FIGS
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    Courtesy of FIGS
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    Figs names new chief technology officer

    The healthcare apparel brand has tapped Mark Bixby for the role, who brings experience from GameStop and Chewy.

    By • Sept. 19, 2023
  • Target employees inside a store smile at the camera.
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    Courtesy of Target
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    Target, Macy’s announce seasonal hiring plans

    Target plans to hire nearly 100,000 workers for the holidays, about the same as past years, while Macy’s is aiming to bring on about 38,000.

    By • Sept. 19, 2023
  • Five pieces of clothing, with a cardboard box to the right that says "Stitch Fix."
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    Courtesy of Stitch Fix
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    Stitch Fix cost cuts pay off as Q4, full-year losses narrow

    But sales declines continue, and the apparel box retailer has decided to shutter its U.K. operation by the end of its first quarter.

    By • Sept. 19, 2023
  • Employees prepare orders at Amazon's San Bernardino Fulfillment Center on October 29, 2013 in San Bernardino, California.
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    Kevork Djansezian/Getty Images via Getty Images
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    Amazon asks sellers to bring Black Friday inventory in early

    Fulfillment center employees will shift their focus from receiving to order processing in November, the company told sellers.

    By Max Garland • Sept. 19, 2023
  • External shot of a Restoration Hardware storefront.
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    The image by wpktsfs is licensed under CC BY-SA 3.0
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    RH expects no interruption after supplier bankruptcy

    The home goods retailer’s CEO said the company doesn’t see any broader supply risks from potential distress among producers in the industry.  

    By • Sept. 18, 2023
  • Land's End
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    Courtesy of Land's End
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    Land’s End interim takes permanent CFO seat

    Bernard McCracken is the latest chief accounting officer to be promoted to a public company’s top finance role. 

    By Maura Webber Sadovi • Sept. 18, 2023
  • grabango
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    Courtesy of Grabango
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    Grabango lays off employees across several departments

    The frictionless checkout provider declined to specify the number of impacted team members, though multiple LinkedIn posts indicate cuts hit 40% of the company.

    By Brett Dworski • Sept. 18, 2023