Operations

The Backroom: Another disruptive holiday season

Vaccines have changed the shopping landscape this year, as have supply chain bottlenecks. Retail Dive reporters look at how the season is playing out.

By Retail Dive Staff • Nov. 25, 2021

Dick's plots new House of Sport, Public Lands stores as sales rise 14%

The athletics retailer also has a new chief financial officer in Navdeep Gupta, who took on the role last month.

By Cara Salpini • Nov. 24, 2021

Explore the Trendline➔

How the payments landscape is changing

As the space rapidly shifts, the future is for anyone's taking. 

By Retail Dive staff

On-time rates dip for USPS and UPS, climb for FedEx ahead of holidays: Convey

Staffing shortages and upstream supply chain issues are slowing deliveries for last-mile parcel carriers, Convey by project44 said.

By Max Garland • Nov. 24, 2021

Gap could take $650M sales hit from supply chain woes

Sales in the third quarter were dragged down by inventory shortages caused by factory closures and shipping backups.

By Ben Unglesbee • Nov. 24, 2021

Tupperware to idle factories as it works through inventory backlog

The home products company had stocked up during the first half of the year to prepare for a surge in demand. That surge has yet to come.

By Sarah Zimmerman • Nov. 24, 2021

Off-price retailers best Q3 expectations but brace for the holidays

The segment is mostly overcoming supply challenges while benefiting from full-price sales at other retailers, as consumers grapple with inflation.

By Daphne Howland • Nov. 23, 2021

Dollar Tree pivots to $1.25 prices even as inflation-wary shoppers seek the retailer out

The company saw a modest sales bump during the third quarter, with consumers chasing value. Meanwhile, supply chain costs have choked margins.

By Ben Unglesbee • Nov. 23, 2021

Target to keep stores closed on Thanksgiving for good

After two years of temporarily shutting locations on the holiday, CEO Brian Cornell told workers that the company will continue doing so moving forward.

By Maria Monteros • Nov. 23, 2021

Dr. Squatch rolls out personal care products at Walmart

Following on the heels of its digitally native peers, an array of the brand's products will be available at over 1,600 physical locations.

By Maria Monteros • Nov. 23, 2021

Francesca's slapped with trademark lawsuit over 'Franki'

The tween brand was just launched as a stand-alone banner earlier this month, and another tween brand, Frankie's on the Park, says it's too confusing.

By Daphne Howland • Nov. 22, 2021

Glossier opens second store this year with new LA flagship

The location in West Hollywood is just a few blocks away from where the DTC beauty brand had a previous store on Melrose Place.

By Cara Salpini • Nov. 22, 2021

This DC neighborhood used to be synonymous with high-end shopping. Now it's mostly abandoned.

Friendship Heights was once known for luxury retail in the Washington, D.C. area, but retail options have dwindled.

By Julia Himmel • Nov. 22, 2021

Foot Locker names COO as sales grow 13% over 2019

Frank Bracken will take on the newly created role, overseeing global operations, including customer experience, technology and supply chain.

By Cara Salpini • Nov. 19, 2021

Kohl's enjoys some upside from inventory scarcity

Margins spiked and inventory turn reached a 10-year high as product levels came in 25% below 2019 amid shipping delays. 

By Ben Unglesbee • Nov. 19, 2021

Nordstrom employs drop-ship model in new Fanatics partnership

Nordstrom says the deal reflects a departure from wholesale. But one analyst says it's more of an evolution, and a sign that department stores still matter.

By Daphne Howland • Nov. 19, 2021

Macy's hires the firm behind Saks' e-commerce spinoff

With activist investors reportedly pushing the department store, Macy's CEO Jeff Gennette acknowledged how Wall Street values online-only retail.

By Daphne Howland • Nov. 19, 2021

CVS plans to close 900 stores

The drugstore retailer also announced new leaders of its retail business as it refocuses around omnichannel and health services.

By Ben Unglesbee • Nov. 18, 2021

Bed Bath & Beyond launches holiday-inspired private label

H for Happy, which features seasonal kitchen, bath and home decor, completes the retailer's goal of introducing at least eight private labels in fiscal 2021.

By Caroline Jansen • Nov. 18, 2021

Nearly half of Victoria's Secret's merchandise is delayed as the holidays approach

The retailer posted a solid Q3, but said it doesn't expect to get some orders in at all due to supply chain disruptions.

By Kaarin Vembar • Nov. 18, 2021

Away names its first operations and digital chiefs

In addition to introducing two new positions to the C-suite, the luggage brand named a new chief marketing officer, Melissa Weiss.

By Cara Salpini • Nov. 18, 2021

Macy's to delay store closures, launch third-party marketplace next year

The department store previously slated 125 stores to close, but now says that's under review as physical locations prove key to digital success.

By Daphne Howland • Nov. 18, 2021

There may be more 'teeth' coming to board diversity efforts. What does that mean for retail?

Nasdaq's diversity disclosure rule could be just the beginning as investors increasingly expect retailers to diversify their boards.

By Cara Salpini • Nov. 18, 2021

Target addresses out-of-stock fears, raises holiday sales outlook

With inventory levels up over $2 billion compared to last year, executives are confident the retailer can meet end-of-year demand.

By Maria Monteros • Nov. 17, 2021

Kmart is closing its last store in birthplace of Michigan

A decade ago, Kmart had more than 1,300 stores under its banner. Today it has less than two dozen — and counting.

By Ben Unglesbee • Nov. 17, 2021

StockX acquires inventory management company, Scout

With its first acquisition, StockX aims to streamline the selling experience on its platform as the sneaker resale market heats up. 

By Tatiana Walk-Morris • Nov. 17, 2021