Operations

  • A stack of Little Words Project's beaded bracelets.
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    Courtesy of Little Words Project
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    Little Words Project to open store in Mall of America

    The brand, known for its beaded bracelets, will open its 11th store since launching in 2013.

    By Howard Ruben • Dec. 1, 2023
  • A red "Petco" sign adorned with a blue cat and red dog.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Petco slashes outlook and what’s going on at Uoma Beauty?

    The pet retailer missed Q3 estimates, while the makeup brand could be at risk of closure by the UK government. 

    By Retail Dive Staff • Dec. 1, 2023
  • Explore the Trendline➔
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    First Data
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    Trendline

    How the payments landscape is changing

    As the space rapidly shifts, the future is for anyone's taking. 

    By Retail Dive staff
  • A person in an Ikea store placing a kitchen item into an Ikea bag.
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    Courtesy of Ikea
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    Ikea celebrates sales growth with lower prices

    The home retailer is dropping prices on hundreds of products and delivering a $54.5 million bonus payout to some of its workers. 

    By Tatiana Walk-Morris • Dec. 1, 2023
  • A glowing white "claire's" sign in lowercase block letters adorns a mall store trimmed in purple and dark blue. Windows signs advertise hair and jewelry specials and ear pierciing.
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    Courtesy of Claire's
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    Claire’s taps Bath & Body Works vet for CFO-COO role

    The appointment comes as the retailer is weighing the best time to go public, after withdrawing an IPO earlier this year.

    By Alexei Alexis • Dec. 1, 2023
  • A closeup of a white "Vans" sign, below a red-trimmed window, reflecting a blue-gray sky.
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    Daphne Howland/Retail Dive
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    VF Corp lays off 500 salaried employees amid turnaround

    The job cuts come weeks after an activist investor demanded the conglomerate slash $300 million in expenses.

    By • Nov. 30, 2023
  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    Burlington leans on inventory management to boost margins

    After working through reserve stocks, the retailer has learned to increase merchandise turnover by distributing goods to stores more quickly.

    By • Nov. 30, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy to offer deliveries via DoorDash

    The partnership marks the first national consumer electronics retailer available on the DoorDash marketplace. 

    By Tatiana Walk-Morris • Nov. 30, 2023
  • Dollar Tree's corporate logo and signage is shown at the organization's corporate headquarters.
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    Nate Delesline III/Retail Dive
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    Dollar Tree may shrink Family Dollar footprint: CEO

    Rick Dreiling said the company has initiated a comprehensive review of its Family Dollar banner after it missed expectations in Q3.

    By • Nov. 29, 2023
  • A Vince storefront in the Melrose area of Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Ralph Lauren veteran takes CFO job at Vince

    John Szczepanski takes on a role that has had significant turnover in recent months, as the struggling brand embarks on a turnaround.

    By • Nov. 29, 2023
  • Saks will lay off 90 employees next year and end operations at a Wilkes-Barre, Pennsylvania, fulfillment center, pictured here.
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    Retrieved from Google on Nov. 21, 2023.

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    Saks to lay off 90 at Pennsylvania fulfillment center

    The cuts are slated to begin in January as the e-commerce retailer shifts volume to more advanced facilities.

    By Max Garland • Nov. 29, 2023
  • A group of people in suits standing behind a sign that reads "Fighting retail crime." The U.S. Capitol is in the background.
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    Courtesy of the National Retail Federation
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    Deep Dive

    Retailers have a crime problem. It’s in the numbers.

    The issue is complex and often clouded by imprecise data. Sometimes from the industry itself.

    By • Nov. 29, 2023
  • A big red sign says that Macy's is "the world's largest store."
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    Daphne Howland/Retail Dive
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    Macy’s taps new chief marketing officer

    Incoming CEO Tony Spring, in one of his first executive appointments, has turned to ex-Caesars Entertainment CMO Sharon Otterman.

    By • Nov. 28, 2023
  • foxtrot
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    Permission granted by Foxtrot
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    Foxtrot and Dom’s Kitchen announce merger

    The upscale convenience store brand plans to combine with the local grocer that has a similar reputation for innovative foodservice and store designs.

    By Catherine Douglas Moran • Nov. 28, 2023
  • Urban Outfitters launches Nuuly Thrift.
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    Courtesy of Urban Outfitters
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    Urban Outfitters’ Nuuly rental business turns a profit in Q3

    In addition to a swing into the black with $300,000 in operating profit, sales soared 86% at the unit, which also offers some resale.

    By • Nov. 27, 2023
  • Storefront of Abercrombie & Fitch in a mall. Store windows on the left and right have mannequins wearing long pants and shirts.
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    Courtesy of Abercrombie & Fitch
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    Abercrombie & Fitch sales jump 20% in Q3

    The company’s namesake brand posted 30% growth, while Hollister was up 11%. Now it’s a question of sustaining that momentum, analysts said.

    By • Nov. 27, 2023
  • Madhappy's West Hollywood storefront
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    Permission granted by Madhappy
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    Madhappy opens first store

    The 2,800-square-foot location is in West Hollywood, California, and features an assortment of its apparel as well as an on-site cafe.

    By Howard Ruben • Nov. 27, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Home gym company Tonal partners with Best Buy

    The brand’s products can be purchased on Best Buy’s website in what the DTC company says is a “large-scale retail expansion.”

    By • Nov. 27, 2023
  • A person pushes a cart in front of Walmart
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    Scott Olson via Getty Images
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    Walmart is widening the gap with Amazon in grocery e-commerce, report finds

    The retailer's share of the online grocery market will expand to nearly 27% by the end of 2024, while Amazon’s will slip to 18.5%, according to Insider Intelligence.

    By Sam Silverstein • Nov. 27, 2023
  • Walmart storefront sign.
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    Kaarin Vembar/Retail Dive
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    Walmart adding parcel stations for faster delivery, greater density

    The retailer plans to have more than 40 stations, described as mini post offices, in its stores by the end of 2023.

    By Max Garland • Nov. 27, 2023
  • Kit kat display shelf.
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    Permission granted by The Hershey Company
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    Sponsored by The Hershey Company

    How Hershey is reinventing candy displays

    Agile fulfillment means retailers receive customized displays with the right mix of products at the right volume.

    By Scott Dunkley, Director, Customer Portfolio & Matt Hawley, Director, Annville Fulfillment Center, The Hershey Company • Nov. 27, 2023
  • A surfer with a sunset in the background
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    Matt Cardy via Getty Images
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    Salt Life continues brick-and-mortar expansion with Virginia store opening next month

    With this new location, the apparel brand will have opened seven stores in 2023, bringing its total to 28.

    By • Nov. 22, 2023
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s CEO shifts focus back to stores: ‘The digital business is really what’s bringing us down’

    The department store notched more declines in Q3. But store comps were stronger, thanks in part to its Sephora partnership, and margins grew.

    By • Nov. 21, 2023
  • Walgreens sign seen on January 2023
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    Michael M. Santiago via Getty Images
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    Walgreens to close some stores for Thanksgiving, joining retail trend

    The company’s decision was based in part on employee feedback, an executive said.

    By Ryan Golden • Nov. 21, 2023
  • Black Friday weekend 25% off discount banner in a boutique.
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    Shaun Taylor via Getty Images
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    Retailers brace for cyberthreat feast ahead of Thanksgiving shopping weekend

    A rise in social engineering and generative AI pose increased risks as phishing attacks and ransomware gain speed and grow more sophisticated.

    By David Jones • Nov. 21, 2023
  • A leafy green bush sits in front of a reddish brick store against a bright blue sky, with the name Kohl's in white block letters.
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    "Kohl's" by Mike Mozart is licensed under CC BY 2.0
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    Kohl’s president, COO exits after less than a year

    Dave Alves took on the roles this spring.

    By • Nov. 20, 2023