Operations


  • A busy city corner with people, buildings, trees and streetposts.
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    Daphne Howland/Retail Dive
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    Macy’s ends talks with Arkhouse and Brigade, foiling $6.9B takeover

    The firms raised their bid in June, but their financing, tied in part to Macy’s own real estate, was lacking, the department store said Monday.

    By July 15, 2024
  • A person wearing a suit in a green landscape.
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    Courtesy of Indochino
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    Indochino set to open 5 new stores this summer

    The locations will be in Charleston, South Carolina; Fort Worth, Texas; Buffalo, New York; Murray, Utah; and Los Angeles.

    By Howard Ruben • July 15, 2024
  • Trendline

    The latest in experiential retail

    With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

    By Retail Dive staff
  • Shopping carts and a small tree outside of a dollar store with green awnings.
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    "Dollar Tree Store" by Mike Mozart is licensed under CC BY 2.0
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    Dollar Tree rotacart deliveries reach 600 stores

    The discount retailer has been working to reduce unloading times and achieve other efficiencies across its supply chain.

    By Kelly Stroh • July 15, 2024
  • A Dollar General storefront at dawn or dusk with an empty parking lot
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    Permission granted by Dollar General
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    Dollar General agrees to settle OSHA safety violations for $12M

    The agreement with federal regulators requires the retailer to reduce its inventory and improve stocking efficiency to avoid safety hazards like blocked emergency exits and access to fire extinguishers.

    By July 12, 2024
  • A person wearing Von Dutch apparel.
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    Courtesy of Von Dutch
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    Column

    The Weekly Closeout: Von Dutch is acquired and Bath & Body Works partners with Crocs

    The fashion company was sold to WSG Brands, while the shoe collab is all decked out in gingham. 

    By Retail Dive Staff • July 12, 2024
  • A stack of cardboard boxes are wrapped in plastic in a machine.
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    Courtesy of Walmart
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    Walmart beefs up automated grocery distribution network

    The retail giant is opening five new high-tech perishable sorting and packaging centers, while upgrading four others and retrofitting another.

    By Philip Neuffer • July 11, 2024
  • Costco storefront.
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    Kaarin Vembar/Retail Dive
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    Costco to raise membership fee for the first time since 2017

    The increase, which will start Sept. 1, is likely to generate $350 million in incremental sales and profit over the next two years, according to one analyst’s estimate.

    By July 11, 2024
  • The interior of Municipal's Los Angeles store
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    Courtesy of Municipal
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    Mark Wahlberg’s Municipal brand opens first permanent store in LA

    The location opening comes after the apparel brand ran a seven-month pop-up in New York City’s Hudson Yards.

    By Howard Ruben • July 11, 2024
  • A person with short dark hair and a beard smiles with arms crossed, wearing a white shirt and blue suit coat, no tie.
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    Courtesy of Macy's Inc.
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    Macy’s hires new CIO from within

    Next month Keith Credendino will take over as chief information officer from Laura Miller, who is retiring. 

    By July 10, 2024
  • The Nike "swoosh" on the side of a building, with another building seen behind it.
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    Daphne Howland/Retail Dive
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    Nike taps former executive Tom Peddie to return as vice president of marketplace partners

    The 30-year veteran of the athletics retailer, who retired in 2020, is set to return as the company shifts its direct-to-consumer strategy.

    By July 10, 2024
  • Guitar Center storefront signage at a location in Virginia Beach with a blue sky.
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    Nate Delesline III/Retail Dive
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    Guitar Center names chief technology and information officer

    Adolfo Rodriguez comes to the company with over 25 years of experience in tech transformation and is the retailer’s latest C-suite addition. 

    By Tatiana Walk-Morris • July 10, 2024
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    Target to stop accepting personal checks

    The retailer highlighted that customers will still have six payment options after the change takes effect in about a week.

    By July 9, 2024
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    Saks COO is out

    Following HBC’s deal to take over Neiman Marcus and form “Saks Global,” RJ Cilley left to become chief executive at HVAC startup Voomi Supply.

    By July 9, 2024
  • Shot of Beautyrest branded pillow resting on a mattress
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    Jamie McCarthy via Getty Images
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    Following CEO change, Serta Simmons Bedding names chief financial officer

    GE alum Cesar Perez stepped into the CFO role just days after Jim Loree took the helm at the bedding manufacturer.

    By Grace Noto • July 9, 2024
  • Made In cookware in a kitchen
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    Courtesy of Made In
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    Made In Cookware launches Canadian website

    The North American expansion comes as the company looks to grow in more international markets.

    By Howard Ruben • July 9, 2024
  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy Canada to open 167 small-format stores

    The electronics retailer will enter new communities under a partnership with Bell Canada, which will be responsible for store operating and labor costs. 

    By July 8, 2024
  • Close-up of a person using a self checkout machine.
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    Julia Gomina via Getty Images
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    Self checkout boasts ‘record’ year: report

    The U.S. is the world’s largest self-checkout market, driven in part by supermarket chains and c-stores, even as some retailers pull back on the tech.

    By Tatiana Walk-Morris • July 8, 2024
  • Trees with bare branches on each side of a crafts store.
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    Courtesy of Hobby Lobby
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    Ikea, Hobby Lobby opening stores in Manhattan for the first time

    As tourism has increased, average asking rents in New York City have also risen, according to JLL's Q2 report.

    By July 8, 2024
  • Room with a neon sign that says 'Be Unreasonable' with weights and a desk.
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    Courtesy of Klarna
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    Klarna extends buy now, pay later services to Adobe Commerce merchants

    Though BNPL transactions are on the rise, they especially appeal to cash-strapped customers, research suggests.

    By Tatiana Walk-Morris • July 8, 2024
  • The eBay logo is displayed on the roof of eBay headquarters.
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    Justin Sullivan via Getty Images
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    EBay to accept Venmo

    After dropping American Express, the marketplace said it will accept payments through Venmo — a digital tool popular among Gen Z and millennials.

    By Patrick Cooley • July 8, 2024
  • A label hangs from a pair of pants. The label reads "Express."
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    Brandon Bell via Getty Images
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    Express bankruptcy spurs layoffs at Ohio facility

    The company's partner, Bath & Body Works Logistics Services, is shrinking its distribution operations for the apparel retailer due to declines in volume.

    By Philip Neuffer • July 8, 2024
  • Mattress Firm storefront.
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    Permission granted by Mattress Firm
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    FTC blocks Tempur Sealy’s proposed $4B takeover of Mattress Firm

    The mattress giant expressed confidence in its ability to prevail in court and close the deal later this year or early next.

    By July 3, 2024
  • A Sam Ash Music storefront
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    Nate Delesline III/Retail Dive
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    Sam Ash assets acquired for $15.2M

    Mexican company Gonher is purchasing “substantially all” of its assets, following the music retailer's Chapter 11 bankruptcy in May.

    By July 3, 2024
  • A person with a black beard, wearing a black cowboy hat, black jacket, black boots and blue jeans with a bag of feed. Three cattle to the left are eating something on the ground.
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    Courtesy of John Boyd
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    Black farmers call on Tractor Supply CEO to resign following diversity about-face

    John Boyd, president of the National Black Farmers Association, a Tractor Supply shareholder and fourth-generation farmer, said he has tried to reach out to the company’s top executive.

    By July 3, 2024
  • A mockup of Ikea's 5th avenue retail tower coming in 2028.
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    Courtesy of Ingka Investments
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    Ikea majority owner invests in real estate in NYC

    Ingka Investments plans to build a retail and office space three minutes from Grand Central Station and Bryant Park.

    By July 3, 2024