Operations


  • Mannequins in orange and white stand in a store window to left of a black-trimmed doorway of an Athleta store, others in black and white are on the right.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Athleta turns to resale, outlet sales to coax new customers

    Gap Inc. has been depending on its athleisure brand to grow swiftly, but it’s faltered lately as consumers buy dressier clothes and cut spending. 

    By Sept. 29, 2022
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    Courtesy of Amazon

    Amazon to spend nearly $1B on wage hikes for frontline workers

    Increases start in October and will raise the average starting wage for fulfillment and transportation workers to over $19 an hour, the company said.

    By Sept. 29, 2022
  • Trendline

    The state of small business

    Disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations for small businesses.

    By Retail Dive staff
  • A portrait of fashion designer Daniel Lee wearing a brown leather bomber jacket with brown fur trim.
    Image attribution tooltip
    Courtesy of Burberry

    Burberry nabs Daniel Lee as creative chief

    The British fashion designer is credited with reviving Kering-owned Bottega Veneta, though he left abruptly last year after three years as creative director.

    By Sept. 29, 2022
  • Neon Sign, American Eagle Outfitters Easton Towne Center, Columbus, Ohio
    Image attribution tooltip
    Wellmeier, Ed. (2021). [Photograph]. Retrieved from Flickr.

    American Eagle leverages Quiet Platforms to speed its own fulfillment

    E-commerce orders are now reaching customers within 3 days of checkout, and executives still see room for improvement.

    By Alejandra Salgado • Sept. 29, 2022
  • Shoppers at a busy checkout stand in-store.
    Image attribution tooltip
    Hiroko Masuike / Stringer via Getty Images

    How retailers are hiring for the holidays in 2022

    In preparation for demand, some companies are staffing for the season similarly to 2021 while others are reducing their efforts.

    By Retail Dive Team • Sept. 28, 2022
  • A headshot of Jennifer Ingraffea.
    Image attribution tooltip
    Courtesy of The North Face

    The North Face fills chief marketer, merchandiser spots with Nike vets

    Sophie Bambuck will take on the marketing role while Jennifer Ingraffea will fill the merchandising position as the brand builds out its leadership team.

    By Sept. 28, 2022
  • A grey child's dress with a white collar and black bow and white cuffs is on the left of a web page, with descriptive details on the right.
    Image attribution tooltip
    Courtesy of Macy's

    Macy’s launches third-party marketplace in time for the holidays

    The department store is filling gaps in its assortment with an online selection of toys, pet goods and other items. Should some end up in stores, too?

    By Sept. 28, 2022
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    Daphne Howland/Retail Dive

    Sephora launches $49 annual same-day delivery subscription

    The speedy delivery service comes as the beauty retailer is rapidly expanding its store footprint through a partnership with Kohl’s.

    By Sept. 28, 2022
  • As the holidays approach, Five Below adds BOPIS

    The retailer is looking to provide more convenience as consumers seek out discount retailers to combat inflation.

    By Tatiana Walk-Morris • Sept. 28, 2022
  • Picture of an At Home storefront.
    Image attribution tooltip
    Permission granted by At Home Group

    At Home downgraded as it burns through cash

    The retailer took on debt from a private equity acquisition last year. Then the home goods market tanked. 

    By Sept. 28, 2022
  • Two shelves of Grove Collaborative products.
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    Courtesy of Grove Collaborative

    Grove Collaborative doubles retail presence through CVS partnership

    As it tries to reach more consumers, the company is facing declining sales.

    By Tatiana Walk-Morris • Sept. 27, 2022
  • Against a backdrop of snow-covered mountains and blue skies streaked with clouds, three cyclists pedal along a path flanked by tall grasses and marked by a wooden sign reading "South Jenny Lake."
    Image attribution tooltip
    Courtesy of REI Co-op

    REI will open stores late on Election Day so employees can vote

    The retailer joins nearly 2,000 others in ensuring that work schedules allow for time to cast a ballot.

    By Sept. 27, 2022
  • An Eddie Bauer mall store entrance mimics a log cabin, with faux wooden pillars and pitched roof.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Eddie Bauer taps VF Corp exec as new CEO

    Tim Bantle replaces Damien Huang, who stepped down after a year on the job and not long after its acquisition by Sparc Group.

    By Sept. 27, 2022
  • A Knix storefront in Santa Monica
    Image attribution tooltip
    Courtesy of Knix

    Knix acquired for $320M

    The DTC brand was bought by health and hygiene company Essity, with founder Joanna Griffiths maintaining a 20% stake.

    By Tatiana Walk-Morris • Sept. 27, 2022
  • Camping in Spain.
    Image attribution tooltip
    Carlos Alvarez via Getty Images

    Yeti CFO resigns following lukewarm earnings

    Paul Carbone, who took the company public during his first year as CFO, is departing to pursue another venture closer to family after four years in the role.

    By Elizabeth Flood • Sept. 27, 2022
  • Peloton Bike+
    Image attribution tooltip
    Courtesy of Peloton

    Peloton’s head of marketing, chief commercial officer exit

    Dara Treseder is leaving Oct. 4 to become the CMO of Autodesk and Kevin Cornils exited last Friday.

    By Sept. 26, 2022
  • A green store banner says "Dollar Tree" against a hazy blue sky.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Dollar Tree hires new COO in ongoing C-suite revamp

    Michael Creedon, who has led U.S. store operations for Advance Auto Parts, will play a key role as the dollar retailer tries to become more competitive.

    By Sept. 26, 2022
  • Burberry handbags
    Image attribution tooltip
    Matthew Peyton via Getty Images

    Burberry chief operating and financial officer to leave

    Julie Brown, who holds both roles, will step down after a six-year term, the second top executive shakeup at the luxury brand in the past year.

    By Grace Noto • Sept. 26, 2022
  • Build-A-Bear Workshop store
    Image attribution tooltip
    "Potomac Mills Build-A-Bear Workshop" by Aolden23 is licensed under CC BY-SA 3.0

    Build-A-Bear redesigns website

    The retailer has rebounded from the COVID-19 pandemic to see historically high revenues.

    By Tatiana Walk-Morris • Sept. 26, 2022
  • Warehouse worker checking cargo on shelves with scanner. Female worker in uniform scanning boxes in shelves.
    Image attribution tooltip
    alvarez via Getty Images
    Sponsored by Roadie

    Work smarter, not harder: 3 inventory best practices for peak season success

    Keeping up with demand and ensuring a frictionless customer experience throughout peak season requires visibility, flexibility and quick action from retailers.

    Sept. 26, 2022
  • Sponsored by CommerceHub

    The power of an extensive commerce network

    The future of increasingly collaborative, data-driven retail depends on a robust and extensive commerce network.

    Sept. 26, 2022
  • Image attribution tooltip
    Daphne Howland/Retail Dive

    Nordstrom lays off over 200 workers at supply chain facility

    The retailer has been working to make its supply chain faster and more productive as it looks to offset costs and meet pick-up demand. 

    By Sept. 23, 2022
  • Three students play basketball on a Nike Grind court.
    Image attribution tooltip
    Courtesy of Nike

    The Weekly Closeout: Home Depot employees move to unionize and Nike launches recycling program on Alipay

    Philadelphia workers for the home improvement retailer filed with the National Labor Relations Board, while the athletics brand partnered with Ant Group’s Green Energy Initiative.

    By Retail Dive Staff • Sept. 23, 2022
  • In a dimly lit room, a party-goer in a long blue dress, wearing a tiara, stares into the camera.
    Image attribution tooltip
    Courtesy of Lord & Taylor

    Online only, Lord & Taylor unveils fall merchandising, new logo

    The 200-year-old department store is aiming for an “elevated experience” as it attempts a reboot — but “don’t call it a comeback.”

    By Sept. 23, 2022
  • A planned Sephora at Kohl's experience
    Image attribution tooltip
    Courtesy of Business Wire

    Kohl’s board unanimously backs CEO

    The retailer is standing behind Chief Executive Officer Michelle Gass amid pressure from an activist investor to replace her and the board’s chair.

    By Sept. 23, 2022