Operations


  • Signet Jewelers delivers ‘quality’ quarter, raises full-year outlook

    The retailer swung to a profit in Q2, extended its credit agreement and expounded on the relaunch of its core brand websites.

    By Sept. 9, 2026
  • Interior holiday store display of products at Ulta Beauty
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    Dani James/Retail Dive
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    Retailers bet on AI for supply chain, ‘smart’ shopping

    Retailers are using AI technologies to overhaul their customer experience, supply chain and personalized shopping offerings, according to Q2 earnings calls.

    By Paige Gross • Sept. 9, 2026
  • Workers walk through Amazon's robotics fulfillment center in Elkhart, Indiana. Explore the Trendline
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    Courtesy of Amazon
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including brick-and-mortar expansion and fulfillment. 

    By Retail Dive staff
  • Two people walk by a Bed Bath & Beyond store on a cloudy day.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond cancels deal to acquire Cabinets To Go owner

    The company — now rebranded to Neighborhood Intelligence — says it determined F9 Brands couldn't satisfy closing requirements.

    By Sept. 8, 2026
  • A rental brand's fulfillment center with a racks of clothes.
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    Courtesy of Nuuly
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    Urban Outfitters’ Nuuly pursues more fulfillment center automation

    The rental subscription service aims to launch an automated order sortation system and picking solution at its Kansas City-area facility.

    By Max Garland • Sept. 8, 2026
  • Warehouse with a forklift
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    Permission granted by Jimmy Lister
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    Sponsored by Dexory

    5 reasons your retail warehouse is losing money without knowing it

    Inventory inaccuracy costs retail warehouses more than they realize. Here's where to look.

    Sept. 8, 2026
  • A person with white wired headphones and a white bag stands outside a clothing store.
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    Daphne Howland/Retail Dive
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    Lululemon pulls back store plans as sales plummet

    Even sales of leggings fell 20% in Q2. Incoming CEO Heidi O’Neill has her work cut out for her.

    By Sept. 4, 2026
  • Exterior of an Ulta store
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    Kaarin Vembar/Retail Dive
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    Ulta’s use of Flock technology causes upset online

    The retailer drew attention on social media this week for its use of automated license plate readers at some locations as the technology has drawn widespread public criticism. 

    By Sept. 4, 2026
  • Hilary Duff for Reebok
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    Courtesy of Reebok
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    Column

    The Weekly Closeout: Reebok partners with Hilary Duff and Saks Fifth Avenue launches fall campaign

    The pop icon is the athletic retailer’s latest ambassador. Meanwhile, the department store, and sister brand Neiman Marcus, debuted seasonal campaigns. 

    By Sept. 4, 2026
  • A plain white strip mall building with large glass windows. A bold yellow sign with black letters reads “DOLLAR GENERAL” above the entrance. The address “1801-B” is displayed on the door, and a trash bin is placed outside.
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    Alamy
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    Dollar General deploys AI across distribution centers, stores

    The retailer is using Relex Solutions’ supply chain platform to manage ordering schedules, lead times, supplier coordination and fulfillment methods.

    By Kelly Stroh • Sept. 4, 2026
  • Walmart now delivers Dunkin'
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    Courtesy of Walmart
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    Walmart shoppers can now get Dunkin’ delivered alongside orders

    The service follows a similar announcement with Subway as the retailer aims to become a contender in the restaurant delivery space.

    By Sept. 3, 2026
  • An Untuckit storefront
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    Courtesy of Untuckit
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    Untuckit acquired by Randa

    The deal will provide the DTC apparel brand with capital, global sourcing and “market-leading retail relationships” to support its next phase of growth.

    By Tatiana Walk-Morris • Sept. 3, 2026
  • External shot of an Ollie's.
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    The image by JJBers is licensed under CC BY 2.0
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    Ollie’s Bargain Outlets will plow $15M into lower prices

    The retailer aims to protect its low-price leadership, as Q2 comps fell in a highly competitive environment and tough consumer backdrop.

    By Sept. 2, 2026
  • View of Kohl's storefront with logo
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    Justin Sullivan via Getty Images
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    Kohl’s unites marketing, digital under new chief customer officer role

    The position combines media, loyalty, digital commerce and other functions under one title. Chief Marketing Officer Christie Raymond will depart the company.

    By Bryan Wassel • Sept. 2, 2026
  • The exterior of a retail store.
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    Retrieved from Boscov's on August 31, 2026
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    Boscov’s revamps e-commerce fulfillment operations

    The company expects to reduce out-of-stocks and improve the omnichannel experience for customers through a unified inventory management system, CEO Jim Boscov said.

    By Alejandra Carranza • Sept. 2, 2026
  • J Peterman
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    Ben Unglesbee/Retail Dive
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    J. Peterman appears to have folded

    The quirky catalog retailer, made famous by “Seinfeld,” has stopped taking orders and faces allegations of violating Ohio consumer laws.

    By Sept. 2, 2026
  • Amazon fulfillment center
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    Ethan Miller/Getty Images via Getty Images
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    Amazon’s ad auction surcharges secretly bilked brands of billions, FTC alleges

    Internal documents indicate Amazon knew its practices could damage advertiser trust, but Amazon says the FTC doesn’t understand the business.

    By Peter Adams • Sept. 1, 2026
  • A Home Depot storefront with a blue sky and lawnmowers in front
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    Nate Delesline III/Retail Dive
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    The Home Depot extends AI assistance in local stores

    The retailer expanded its AI shopping assistant, Magic Apron, to include localized store knowledge to help customers quickly find items, ask product-specific questions and get project advice. 

    By Tatiana Walk-Morris • Sept. 1, 2026
  • A rental brand's fulfillment center with a racks of clothes.
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    Courtesy of Nuuly
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    Nuuly drives Urban Outfitters’ record second-quarter revenue

    The subscription rental service increased its average active subscriber count by more than 30% and posted $179 million in net sales.

    By Lara Ewen • Aug. 31, 2026
  • A Macy's storefront
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    Daphne Howland/Retail Dive
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    Macy’s names senior vice president of creative, production

    The retailer is bringing back former staffer Maya Dukes to lead its creative strategy as it executes on its Bold New Chapter strategy. 

    By Tatiana Walk-Morris • Aug. 31, 2026
  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Deep Dive

    Inside Bed Bath & Beyond’s ambitions to transcend retail

    A rebrand to Neighborhood Intelligence positions it as “bigger than a retail company.” But a slew of recent acquisitions has drawn skepticism.

    By , Aug. 31, 2026
  • U.S. Postal Service workers scan parcels at the Los Angeles Processing and Distribution Center on December 11, 2019 in Los Angeles, California.
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    David McNew/Getty Images via Getty Images
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    USPS announces 6% rate increase for 2026 peak season

    The holiday price bump is set to impact Ground Advantage, Priority Mail and other package shipping services starting Oct. 4.

    By Max Garland • Aug. 31, 2026
  • An exterior view of Walmart's new fulfilment center in McCordsville, Indiana
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    Permission granted by Walmart
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    Walmart to build $1.3B fulfillment center in Georgia

    The 1.5-million-square-foot automated facility is slated to break ground later this year.

    By Kelly Stroh • Aug. 31, 2026
  • Closeup of customer using contactless payment
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    FreshSplash via Getty Images
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    Sponsored by Nuvei

    Is your payment experience holding back your omnichannel strategy?

    Omnichannel strategy is only as strong as its weakest checkout.

    Aug. 31, 2026
  • A headshot of Nike executive Jane Ewing in a black T-shirt with the Nike swoosh.
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    Courtesy of Nike
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    Nike names Walmart vet as commercial chief, months after cutting role

    Jane Ewing joins the company next month and will be “vital” to strengthening connections across the organization, CEO Elliott Hill said.

    By Aug. 28, 2026
  • A person wearing a Helly Hansen-branded wind breaker over looks a sea.
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    Courtesy of Kontoor Brands
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    Column

    The Weekly Closeout: Arc’teryx vet heads to Helly Hansen, Avon North America to be acquired

    Kontoor Brands tapped C.J. King to lead Helly Hansen’s North American sports division, while Regent’s deal reunites the beauty company with Avon International.

    By Retail Dive Staff • Aug. 28, 2026