Marketing

The e-commerce giant is seeking more content for its shopping-oriented social network.

The marketplace concept is coming to mobile with a growing stable of brands, courtesy of Ibotta and its partner Button.

The specialty apparel retailer joins the mobile app era with the launch of an app that seems to favor practical utility over glitz.

The $5 billion meal delivery market is exploding with options but profits can be elusive. Deliv CEO Daphne Carmeli breaks down costs and solutions to this problem.

The retailer is looking to the technology to monitor shopper dissatisfaction and improve the store experience. 

A study from 3C Interactive paints a different picture of the chatbot trend from other recent studies, but that doesn’t necessarily mean chatbot usage is suddenly booming.

The company is dipping its toe into the social media pool with Spark, a feed in which users can "smile" at other users' posts and run product searches on items in photos.

Demandware founder Stephan Schambach's latest startup will use the funding to support its "Streaming Retail" mobile commerce vision.

Snapcodes printed on coffee cups, catalogs, ad materials and at in-store locations unlock a custom branded lens. 

The concept of a virtual fitting room is not new, but Metail just raised close to $12.9 million in funding for its ability to personalize the concept for each customer trying on clothes.

Over 80% of the younger generation says social media influences their shopping behavior, particularly on mobile.

Caleres has tapped Malcolm Robinson as president of the new division.

Lowe's Innovation Labs is among the most productive of retail innovation units, and its latest is a 3D scanning technology that delivers a more realistic shopping experience.

The retailer is launching weekly online events to showcase outfits curated by store stylists available for one-click purchasing.

Mike George, who has been with the company since 1998, is stepping down just as the smart assistant and its devices begin to see explosive growth.

The retail giant says it's making it easier to tick things off the list by spending the least amount of time and money as possible, even if that means keeping shoppers online and out of stores. 

The company is priming customers with interactive demonstrations for the release later this year of its HomePod smart home hub.

As virtual reality lingers as a tech more promising than practical, Walmart and other partners are looking to breathe life into new VR concepts.

The hardware retailer's new "Extra Mile Promise" guarantees free delivery of paint supplies if customers don't get what they need in their trip to the store.

As retailers increasingly put their own employees in the field to provide on-site support services for customers, Salesforce has come up with tools to help them.

The company has released a beta version of a platform intended to revitalize product discovery for shoppers who have grown weary of clunky mobile search.

The technology has become a key tool for Walmart, perhaps to a surprising degree for a brick-and-mortar giant, as it looks to improve customer experiences.

The renewed partnership with Perfect Corp. follows a May smartphone promotion tied to the Cannes Film Festival.

The new loyalty program is based on research, including a year-long pilot in several markets.

The licensing deal expands a move to "reimagine" the big-box retailer's stable of brands.