The Latest
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Deep Dive
Can retailers reinvent holiday cheer in a pandemic?
Mall Santas, tree lighting, Macy's Thanksgiving Day parade — retailers have to rethink every cornerstone of the holiday season, without losing the joy.
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Fibre Box Association
Sponsored by Fibre Box AssociationCatering to the plant-based diet trend: What about the package?
Isn’t it only natural to put plant-based food in a plant-based package?
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Courtesy of LG Electronics USA
LG TV launches Shop Time app featuring QVC, HSN
The app puts the telecommerce veteran in front of consumers seeking shoppable content.
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Courtesy of Visa
Visa expands contactless payment app availability
The Tap to Phone product gives retailers access to a growing trend toward contactless, point-of-sale terminals without the cost of additional hardware.
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galitskaya via Getty Images
The naked truth about apparel's future
The segment was in free fall even before the pandemic. But a bleak 2020 could give way to new opportunities.
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Home Depot debuts virtual field trips for kids
Suppliers will show viewers how their products are made in the series, which aims to entertain children stuck at home during the pandemic.
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Courtesy of Etsy
Etsy to offer installment payment plans via Klarna
After a successful second quarter, the retailer said it wants to attract consumers with flexible buy now, pay later options.
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Cara Salpini/Retail Dive
With plans for 350 store closures, Gap flees the mall
The apparel conglomerate focused on operational improvements at its annual meeting, and made clear its dependence on Old Navy.
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Permission granted by 7-Eleven
7-Eleven adds delivery providers as small-basket e-commerce accelerates
The c-store now works with seven third-party services, including Uber Eats and Grubhub, and has seen daily delivery orders quadruple this year.
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Courtesy of Reese's
ColumnRetail Therapy: Brands reimagine Halloween festivities
Reese's and Kool-Aid created safer alternatives to trick-or-treating, while Reebok unveiled Ghostbusters-inspired shoes to get consumers in the spirit.
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andreswd via Getty Images
Moody's sees stability in retail going into 2021
Analysts expect a 20% bump to operating profits next year as the fallout from the COVID-19 pandemic starts to settle.
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Retrieved from WhatsApp on October 23, 2020
WhatsApp opens in-app shopping, joining Facebook's e-commerce push for small businesses
As part of an update that also expands its cloud service offerings, the messaging app will let shoppers buy items directly from a business chat.
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Retrieved from Stein Mart on October 14, 2020
8 legacy retailers that wound up in bankruptcy this year
These companies made it through world wars, social upheaval and depressions, but met their undoing in a year defined by a pandemic.
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ThredUp
ThredUp confidentially files to go public
The resale apparel market has remained strong during the pandemic and could be key for the sector after it finally wanes.
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Target adds more safety features ahead of the holidays
The retailer is ramping up contactless checkout options and letting customers digitally reserve a place in store lines.
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5 retail holiday predictions for 2020
In an unpredictable year it's hard to see what's on the immediate horizon — particularly when it comes to consumer spending habits.
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Courtesy of Simbe Robotics
New rival shelf-scanning robots roll out for retailers
Simbe Robotics has unveiled a new version of its Tally robot, while Brain Corp is expanding a pilot at Sam's Club with shelf-scanning tech atop autonomous floor cleaners.
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Daphne Howland/Retail Dive
Macy's introduces virtual, in-person stylist appointments for the holidays
Gifting experts will be available to help shoppers in a year where many events have gone virtual, including the department store's iconic parade.
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Tru Kids
Deep DiveLife after liquidation: Why some brands thrive after closing shop and others don't
The market keeps growing for retail IP even after physical stores close. But does every dead retail brand need saving?
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Hurley owner Bluestar bids $60M for Justice tween brand
Ascena Retail Group also told a bankruptcy court that it will close 97 more stores, including Justice, Lane Bryant and Loft locations.
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Courtesy of Amazon
Amazon solicits customer receipts in data collection program
With the Amazon Shopper Panel, the company wants to know more about how consumers spend their money outside its ecosystem.
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Courtesy of Gap Inc.
Gap wraps up 2020 with hopeful holiday campaign
The seasonal effort debuts earlier than ever and delivers an upbeat tone as a gift for consumers during a difficult year, chief marketer Mary Alderete said.
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Fotolia
Boost in e-commerce may lead to more counterfeits: study
With more consumers shopping online this year, the threat of online counterfeits looms, according to Red Points.
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Charisse Kenion
David's Bridal acquires wedding site
The retailer's investment in Rustic Wedding Chic allows the brand to captivate brides early in the wedding planning process.
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andresr via Getty Images
What September's retail sales rebound means for the holidays
As the U.S. faces another apparent pandemic surge, a wobbly economy and a national election, uncertainty rules.
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Courtesy of eBay
EBay creates 'Certified Refurbished' program for reselling used goods
The initiative is part of the platform's effort to continue to gain trust with digital consumers through authentication processes.
