The Latest
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Why off-price won't change much, even after a pandemic
With apparel sales sliding and e-commerce more important than ever, these retailers were expected to scramble. Their third quarter showed otherwise.
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Young777 via Getty Images
Sponsored by FacebookShopper behavior has changed. Should your shopper marketing strategy change, too?
Shoppers' behaviors are changing and will continue to do so. To stay connected with shoppers, brands must find new ways to connect with them, wherever they are.
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Walmart adds to its last-mile arsenal with acquisition of startup assets
The retailer will purchase select properties, including talent and technology, from peer-to-peer delivery firm JoyRun.
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Courtesy of Business Wire
Walgreens revamps app, loyalty program
Mobile users can now chat with a pharmacist, book medical care and vaccination appointments and obtain real-time flu alerts.
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CentralITAlliance via Getty Images
OpinionPredictions to help navigate the 2020 holiday shopping season
Future holiday shopping seasons will likely have more in common with 2020 than with 2019, writes Euromonitor International's Amanda Bourlier.
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Courtesy of Walmart
Walmart illuminates holidays with drone light show
The retailer's latest experiential activation was crafted with the socially distanced, contactless needs of the pandemic era in mind.
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Guitar Center files for bankruptcy
The retailer has a deal with lenders to cut $800 million in debt and get the company in and out of Chapter 11 by year's end.
UPDATED: Nov. 23, 2020 at 9:42 a.m. -
Kendall Davis for Retail Dive
Podcast
The Backroom: J.C. Penney's slow ride through bankruptcy
The department store's deal to sell itself to landlords Simon and Brookfield is in its final stages. But the retailer's struggles are far from over.
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Retrieved from Tastemade on November 23, 2020
Walmart boosts shoppable videos with Tastemade cooking shows
Tastemade's "Struggle Meals" series lets viewers text an on-screen number to add suggested ingredients to a virtual shopping cart.
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Retrieved from Caleres on November 20, 2020
Caleres to close 133 Naturalizer stores in shift to digital
Hit by the pandemic, many of the locations under the women's footwear brand had become unprofitable, while more sales were originating online.
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Courtesy of Amazon
With relatively few stores, Amazon touts holiday pickup options
The e-commerce giant is suddenly at something of a disadvantage as Black Friday approaches and fulfillment promptness remains a worry.
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Photo illustration by Danielle Ternes/Retail Dive; photograph by fizkes, Nicola Katie and Urfinguss via Getty Images
Deep DiveIs the DTC brand aesthetic bad for business?
Sans serif font and bright colored backgrounds are hallmarks of digitally native brands, but it may not matter if they all look the same.
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Courtesy of Ugg / Evan Joseph
Ugg opens first flagship in NYC
The retailer will open a fleet of flagship stores internationally starting in 2021.
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TJX retailers launch 'Carol for a Cause' holiday campaign
In an effort to raise money for Feeding America, the brands are encouraging consumers to use Instagram Reels to record videos of themselves caroling.
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Retrieved from Pizza Hut on November 20, 2020
ColumnRetail Therapy: Pizza Hut brings the ultimate comfort this year
The restaurant created a weighted blanket inspired by its famous Original Pan Pizza for those consumers looking for a double dose of cozy this season.
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Lululemon
Lululemon names new CFO
Meghan Frank has served as co-CFO in the interim since April, and her appointment comes shortly after several exec moves in October.
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Ross keeps customers coming to stores in steady Q3
Profits declined more than 64%, but the off-price retailer stayed in the black and even bested its rivals despite having no e-commerce.
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Courtesy of Amazon
Is Amazon's pharmacy foray disruptive? Experts disagree.
Analysts are split on the impact of the e-commerce giant entering the space in full force. Either way, it's unwelcome news for heavyweights like CVS and Walgreens.
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Daphne Howland/Retail Dive
Despite 'strong' Q3, Macy's operating loss approaches $5B for the year
The retailer's e-commerce rose at a steady clip and brought in new and younger customers, but its stores may be a problem even when they're open.
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RadioShack brand acquired by new owner of Pier 1, Modell's IP
Retail Ecommerce Ventures has been on a buying spree of distressed retail intellectual property.
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Photo illustration by Danielle Ternes/Retail Dive; photograph by NYS444, carlosalvarez, kyoshino, Topae, Scovad and AaronAmat via Getty Images
The implications of shipping direct to consumer
On top of high costs, fast and free delivery expectations, and returns, brands also put customer retention at risk by forfeiting control over the last mile.
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La-Z-Boy manufacturing comeback stunted by raw materials shortage
Low supply of an essential component affected the entire furniture industry and led to stockouts during a period when furniture demand was up.
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Cara Salpini/Retail Dive
Victoria's Secret rebound lifts L Brands as Q3 profits soar
While Bath & Body Works for several quarters seemed to be the retailer's only hope, its lingerie brand's new strength is poised to change that narrative.
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As pandemic continues, Home Depot and Lowe's continue to reap benefits
Heading into the winter months, analysts don't expect the sales boom to subside as consumers will be forced to stay inside more.
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Courtesy of Target
Target steals more market share as same-day channels grow 217% in Q3
The retailer posted banner numbers across the board as consumers leaned on its digital-first services, and flocked to its stores, too.
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Courtesy of Walmart
Walmart doubles number of personal shoppers for the holidays
The big-box retailer has over 150,000 associates dedicated to filling orders, including grocery.
