-
Deep DiveSupreme Court appears hesitant to overturn 'antiquated' sales tax precedent
During oral arguments in South Dakota v. Wayfair, some justices suggested Congress may be better equipped to tackle the issue. But states and companies are looking for a firm decision.
-
Home Depot to add 1,000 tech jobs
Despite already being a leader in digital experience, Home Depot's latest move would increase the company's focus on technology.
-
Ikea-owned TaskRabbit hit by apparent data breach
TaskRabbit shut down its website and app earlier this week after a "cybersecurity incident" involving the discovery of an unauthorized user on its systems.
-
Deep DiveWhat's at stake in the e-commerce sales tax debate
This week, SCOTUS heard oral arguments in South Dakota v. Wayfair. It has the potential to overturn a precedent that dictates when e-tailers pay state sales tax.
-
Forrester: US e-commerce will top $712B by 2022
This year alone, U.S. online sales will surpass $506 billion, though physical and digital touchpoints are increasingly intertwined.
-
Wayfair debuts its own sales holiday
'Way Day' falls on April 25 this year and commences 24 hours of Black Friday-level and door-buster deals every six hours, the company said.
-
Deep DiveWhat the online tax debate means for Amazon marketplace sellers
As the U.S. Supreme Court prepares to hear oral arguments in the case, sellers on the e-commerce marketplace fear there may be implications.
-
Casper plans brick-and-mortar push into Canada
Sales have reached $300 million, and are outpacing those south of the border, CEO Philip Krim told the Financial Post.
-
Only 32% of shoppers find loyalty rewards relevant
Customers are also looking for more personalization and immediacy from loyalty programs, according to a new study by Oracle.
-
Deep Dive3 sectors that could fall as online marketplaces rise
As Amazon and Alibaba climb to new heights, here's who could lose out and how badly — and which retailers are holding their own despite mounting pressure.
-
Toys R Us reportedly rejects toy maker's bid to save 200 US stores
Isaac Larian's $890 million bid to acquire the toy retailer's Canadian business as well as some domestic stores fell short at a Tuesday auction, according to the Wall Street Journal.
-
Best Buy, Amazon team up to sell smart Fire TVs
This is the second major partnership between the rivals, despite Amazon's incursion onto Best Buy's turf.
-
Deep DiveRetail Therapy: It ain't over till the Walmart kid yodels
Boys who break out into a yodel in the aisles of a big-box retailer don't come around every day, so Walmart is milking Mason Ramsey for all the brand capital he's worth.
-
Big Lots seeks new CEO
The discount retailer is in the midst of a brand pivot, as CEO David Campisi officially steps down after five years to focus on his health and on serving his community.
-
Target expands curbside pickup throughout the South
After abandoning the service a few years ago, Target's new in-house version is now expanding rapidly.
-
OpinionA trade war could hurt retail, jobs and opportunity
The looming trade war between the U.S. and China would hurt small business, writes Jack Ma, executive chairman of Alibaba.
-
Plenti program to shut down in July
The end seemed near in January when Macy's abandoned Plenti for its own new loyalty scheme, but in truth the coalition never really caught on.
-
Bark releases 'Chews your own adventure' chatbot
The pet retail company is using the 'dog bot' text adventure to help promote a new line of toys and treats at Target.
-
OpinionLiving in a marketplace world
With marketplace sales on the rise, retailers need to develop a strategy to either participate or compete in this new paradigm, writes Michelle Grant, head of retailing research at Euromonitor International.
-
Foot Locker taps creative community for real-world and digital activations
A new campaign features an art gallery pop-up and a music video inspired by two new Nike Air Max Plus sneakers.
-
Amazon's app goes abroad with new international shopping feature
Consumers can browse more than 45 million items in their preferred language and currency and more easily move items through customs.
-
Deep DiveJet and Walmart, a tale of two marketplaces
Walmart is beefing up third-party selling and Jet is moving away from it. But neither may be a contender when it comes to beating Amazon.
-
Starbucks will close all stores for a day of racial bias training
The company, which bills itself as an ethical employer, was put on its back foot by what CEO Kevin Johnson calls the "reprehensible" arrest of two black men at one of its stores.
-
Bon-Ton reportedly set to liquidate at auction
A group including two mall developers did not bid at an auction for the bankrupt department store retailer's assets, which has set the stage for liquidators to wind down Bon-Ton's business, Reuters reports.
-
OpinionHow to solve micro issues for big customer experience wins
It's the little things that matter when it comes to finding and solving shopper frustrations, writes Scott Voigt, founder and CEO of FullStory.
