The Latest
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Scott Olson via Getty Images
What’s the winning formula for a loyalty program?
Sephora, PetSmart and Famous Footwear operate loyalty programs that lean into data to meet customers’ interests and preferences.
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Permission granted by Feedonomics
Sponsored by FeedonomicsExpanding your Feedprint is the key to unlocking ecommerce revenue
Learn what enables businesses to reach their growth potential.
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Courtesy of Merit
Merit expands into the fragrance category
The beauty brand, which launched with makeup, is thinking “through the everyday experience of our customer” as it enters new categories.
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Courtesy of Janie and Jack
Go Global snaps up Hatch maternity brand
The label will team up with Janie and Jack, an upscale children’s apparel retailer the investment platform acquired from Gap Inc. in 2021.
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Permission granted by Mattress Firm
Tempur Sealy sues FTC over Mattress Firm acquisition challenge
If the overall deal goes through, Tempur Sealy would sell 176 stores to rival Mattress Warehouse and operate over 2,800 retail stores worldwide.
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Daphne Howland/Retail Dive
Another rough year for department stores
The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.
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Sam Silverstein/Retail Dive
Sam’s Club to open location without checkout stations
Shoppers at the digitally focused store, due to open next week in Grapevine, Texas, will need to use the retailer’s Scan & Go app to make purchases.
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Justin Sullivan / Staff via Getty Images
NLRB hits Amazon with joint employer lawsuit, deepening drivers’ union saga
The company discriminated against unionizing employees and refused to collectively bargain with them, the board said in a complaint.
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Peyton Bigora/Retail Dive
Why Whole Foods’ Daily Shops won’t feature Just Walk Out tech
Display movement is “very restricted” when the tech is in use, a Whole Foods executive said during a store tour of the new format.
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Ablestock via Getty Images
After more than 3 decades, NRF won’t publish its annual shrink report this year
The National Retail Federation’s surveys on inventory lost to crime, errors and more have provided statistics on an issue in focus for retailers.
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Courtesy of Anthropologie
Anthropologie, The Met launch collection for the holidays
The 44-piece homeware collection includes dinnerware, glassware, textiles and candles.
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Kaarin Vembar/Retail Dive
ColumnThe Weekly Closeout: Belk unveils fresh board of directors and Finish Line to disappear
The regional department store has a new board while the athletics brand’s stores are being rebannered as JD locations.
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Courtesy of Instacart
Instacart adds games, personalized coupons to its smart carts
The new capabilities aim to deliver benefits for brands and retailers while also driving repeated customer use of the technology.
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Permission granted by Walgreens
Walgreens names chief commercial officer
Jason Stenta comes aboard as the company considers selling its stake in VillageMD and contends with shareholder litigation.
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Courtesy of The National Retail Federation
Top retail conferences in 2025
Topics this year include AI, consumer trends and brand loyalty.
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The Aaron’s Company goes private in $504M deal
Fintech company IQVentures acquired the lease-to-own retailer, which has seen revenue fall over the past year.
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Permission granted by The Sill
The Sill closes its final store, shifts back to online-only business
The DTC plant company said that shuttering its brick-and-mortar locations was the best way to support product expansion and maximize customer reach.
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Courtesy of Nike
5 of the biggest CEO moves to hit retail this year
From longtime company veteran departures to executives switching sectors, here’s a look at some of the retailers that have shuffled the top spot in 2024.
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Courtesy of Walmart
Walmart automates supply chain facilities in Arizona, Arkansas
The retail giant is equipping the regional distribution centers with technology in a bid to double productivity.
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Spencer Platt via Getty Images
ILA port strike ends through tentative deal
The agreement, which extends the parties’ master contract, comes three days after the strike disrupted East and Gulf Coast ports.
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Courtesy of Walmart
Here’s how retailers are staffing up for the 2024 holiday season
With e-commerce expected to surge once again, extra fulfillment center workers are just as critical as store staff for many.
Updated Oct. 4, 2024 -
Tirachard via Getty Images
How influencers sway consumer purchasing decisions
More consumers are placing their trust in influencers, especially in online communities with niche interests, a Mavely survey found.
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Courtesy of Poshmark
Poshmark slashes seller fees
The move comes a few months after rival resale marketplace Mercari cut fees entirely, eliminating a major source of seller frustration.
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Courtesy of Business Wire
ColumnThe Weekly Closeout: L’Occitane CEO departs and Crocs partners with Squishmallows
The beauty retailer created an office of the CEO to lead in the interim, while the footwear collab features three shoe designs and several Jibbitz charms.
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Daphne Howland/Retail Dive
Black Friday to Cyber Monday US retail sales to hit ‘record’ $75B
That’s up 5% from last year. Meanwhile, Cyber Monday is seeing its relevance fade, according to a Bain & Company report.
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"A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
AAFA pushes again for Facebook, Instagram to join the notorious markets list
One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.
