The Latest

  • People walk by a Sephora storefront.
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    Scott Olson via Getty Images
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    What’s the winning formula for a loyalty program?

    Sephora, PetSmart and Famous Footwear operate loyalty programs that lean into data to meet customers’ interests and preferences.

  • Graphic images of products and pricing
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    Permission granted by Feedonomics
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    Sponsored by Feedonomics

    Expanding your Feedprint is the key to unlocking ecommerce revenue

    Learn what enables businesses to reach their growth potential.

  • A bottle of Merit's Retrospect fragrance with a dark background
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    Courtesy of Merit
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    Merit expands into the fragrance category

    The beauty brand, which launched with makeup, is thinking “through the everyday experience of our customer” as it enters new categories.

  • A baby dressed in white knit onesie and cap sits next to a white blanket, looking up.
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    Courtesy of Janie and Jack
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    Go Global snaps up Hatch maternity brand

    The label will team up with Janie and Jack, an upscale children’s apparel retailer the investment platform acquired from Gap Inc. in 2021.

  • Mattress Firm storefront.
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    Permission granted by Mattress Firm
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    Tempur Sealy sues FTC over Mattress Firm acquisition challenge

    If the overall deal goes through, Tempur Sealy would sell 176 stores to rival Mattress Warehouse and operate over 2,800 retail stores worldwide.

  • Blurry cars drive by a Macy's store entrance.
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    Daphne Howland/Retail Dive
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    Another rough year for department stores

    The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

  • Two people sitting in white chairs in front of circular signs on a stage
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    Sam Silverstein/Retail Dive
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    Sam’s Club to open location without checkout stations

    Shoppers at the digitally focused store, due to open next week in Grapevine, Texas, will need to use the retailer’s Scan & Go app to make purchases.

  • The Amazon logo is displayed on the exterior of an Amazon delivery station on November 28, 2022 in Alpharetta, Georgia.
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    Justin Sullivan / Staff via Getty Images
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    NLRB hits Amazon with joint employer lawsuit, deepening drivers’ union saga

    The company discriminated against unionizing employees and refused to collectively bargain with them, the board said in a complaint.

  • Exterior of Whole Foods small-format Daily Shop on a NYC street
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    Peyton Bigora/Retail Dive
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    Why Whole Foods’ Daily Shops won’t feature Just Walk Out tech

    Display movement is “very restricted” when the tech is in use, a Whole Foods executive said during a store tour of the new format.

  • Business executive breaks pencil after error.
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    Ablestock via Getty Images
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    After more than 3 decades, NRF won’t publish its annual shrink report this year

    The National Retail Federation’s surveys on inventory lost to crime, errors and more have provided statistics on an issue in focus for retailers.

  • A table set with stemmed glasses, plates, bowls, platters and candlesticks with lit Christmas trees in the background.
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    Courtesy of Anthropologie
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    Anthropologie, The Met launch collection for the holidays

    The 44-piece homeware collection includes dinnerware, glassware, textiles and candles.

  • Belk storefront.
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    Kaarin Vembar/Retail Dive
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    Column

    The Weekly Closeout: Belk unveils fresh board of directors and Finish Line to disappear

    The regional department store has a new board while the athletics brand’s stores are being rebannered as JD locations. 

  • Close-up of someone using a smart cart for grocery shopping.
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    Courtesy of Instacart
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    Instacart adds games, personalized coupons to its smart carts

    The new capabilities aim to deliver benefits for brands and retailers while also driving repeated customer use of the technology.

  • Walgreens VillageMD primary care clinic
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    Permission granted by Walgreens
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    Walgreens names chief commercial officer

    Jason Stenta comes aboard as the company considers selling its stake in VillageMD and contends with shareholder litigation.

  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
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    Courtesy of The National Retail Federation
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    Top retail conferences in 2025

    Topics this year include AI, consumer trends and brand loyalty.

  • A delivery truck with the Aaron's logo and a cartoon dog is shown in a parking lot amogst other vehicles.
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    The image by Dwight Burdette is licensed under CC BY 3.0
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    The Aaron’s Company goes private in $504M deal

    Fintech company IQVentures acquired the lease-to-own retailer, which has seen revenue fall over the past year.

  • A child picking apples from a tree
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    Permission granted by The Sill
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    The Sill closes its final store, shifts back to online-only business

    The DTC plant company said that shuttering its brick-and-mortar locations was the best way to support product expansion and maximize customer reach.

  • Headshot of Elliott Hill
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    Courtesy of Nike
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    5 of the biggest CEO moves to hit retail this year

    From longtime company veteran departures to executives switching sectors, here’s a look at some of the retailers that have shuffled the top spot in 2024.

  • A machine that processes cases at a Walmart facility.
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    Courtesy of Walmart
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    Walmart automates supply chain facilities in Arizona, Arkansas

    The retail giant is equipping the regional distribution centers with technology in a bid to double productivity.

  • Dockworkers strike outside of the Port of Newark in Elizabeth, New Jersey.
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    Spencer Platt via Getty Images
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    ILA port strike ends through tentative deal

    The agreement, which extends the parties’ master contract, comes three days after the strike disrupted East and Gulf Coast ports.

  • A Walmart employee handles a crate in a market fulfillment center.
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    Courtesy of Walmart
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    Here’s how retailers are staffing up for the 2024 holiday season

    With e-commerce expected to surge once again, extra fulfillment center workers are just as critical as store staff for many.

    Updated Oct. 4, 2024
  • A person using their mobile phone to record a video of themselves.
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    Tirachard via Getty Images
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    How influencers sway consumer purchasing decisions

    More consumers are placing their trust in influencers, especially in online communities with niche interests, a Mavely survey found.

  • Person holding a mobile phone with the Poshmark website pulled up.
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    Courtesy of Poshmark
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    Poshmark slashes seller fees

    The move comes a few months after rival resale marketplace Mercari cut fees entirely, eliminating a major source of seller frustration.

  • A pair of Squishmallow Crocs
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    Courtesy of Business Wire
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    Column

    The Weekly Closeout: L’Occitane CEO departs and Crocs partners with Squishmallows

    The beauty retailer created an office of the CEO to lead in the interim, while the footwear collab features three shoe designs and several Jibbitz charms.

  • Buildings, cars and a pedestrian are reflected in a store window that says "Black Friday, up to 70% off" in orange letters.
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    Daphne Howland/Retail Dive
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    Black Friday to Cyber Monday US retail sales to hit ‘record’ $75B

    That’s up 5% from last year. Meanwhile, Cyber Monday is seeing its relevance fade, according to a Bain & Company report. 

  • A black shirt labeled Armani is counterfeit as evidenced by the misspelling of the brand name on the tag.
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    "A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
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    AAFA pushes again for Facebook, Instagram to join the notorious markets list

    One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.