The Latest

  • A group of diverse professionals are brainstorming ideas while standing around a glass wall with sticky notes.
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    LaylaBird via Getty Images
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    Deep Dive

    DEI could get better than ever

    The intense pressure to end diversity initiatives has led companies to scrutinize their policies. Many will end up making them stronger.

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    stock.adobe.com/Visoot

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    Sponsored by GoBolt

    5 shipping myths, busted

    Think one carrier is enough? These five shipping myths might be costing you time, money, and customers.

  • External shot of a Men's Wearhouse store.
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    Courtesy of Men's Wearhouse
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    Tailored Brands names Best Buy, Target vet as chief customer officer

    The men’s apparel retailer hired Whit Alexander to create personalized brand experiences and build customer loyalty.

  • A Tempur-Adapt mattress by Tempur Sealy
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    Permission granted by Tempur Sealy
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    Mattress Firm CEO exits

    One week after Tempur Sealy finalized its acquisition of the company, ​​​​​John Eck has stepped down from the role.

  • Lego's personalization studio
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    Courtesy of Lego Group
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    How Lego builds unique store experiences

    From big displays and livestreams with employees to personalization stations, Lego wants to create stores that keep customers coming back.

  • A store display with a red Levi's sign includes jeans in various shades of blue, folded on shelves and hanging on racks.
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    Daphne Howland/Retail Dive
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    Levi’s expands C-Suite leaders’ responsibilities

    The changes follow the decision to cut up to 15% of its global corporate workforce as part of an initiative to drive cost savings and long-term growth.

  • An entrance at Concord Mills Mall
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    Nate Delesline III/Retail Dive
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    Retail job cuts rise 20% in January

    That’s on top of meaningful cuts in December and comes as online shopping and automation have reshaped job skills, Challenger, Gray & Christmas found.

  • Are B malls having a moment?

    Companies like Simon Property Group and Walmart are throwing money at shopping centers with empty stores, weak traffic and falling sales.

  • Cars parked in front of a sporting goods store.
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    Daphne Howland/Retail Dive
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    Dick’s Sporting Goods opens influencer program to the public

    Previously limited to employees, members in 2025 will receive monthly gift cards to purchase products to feature across their social channels.

  • Qurate
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    Cara Salpini/Retail Dive
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    Qurate shutters Florida headquarters, shuffles leadership

    The company that runs HSN and QVC is still in a turnaround period as it shifts its brand focus to social shopping and streaming.

  • The Cuddly Cougar bear for Build-A-Bear's ‘After Dark’ Valentine’s Day Collection
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    Courtesy of Build-A-Bear Workshop
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    Column

    The Weekly Closeout: Beyond closes Kirkland’s deal — and a very beary Valentine’s Day

    The two home retailers finalized their investment deal, while Build-A-Bear expanded its long-running “After Dark” collection.

  • A Party City storefront
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    Nate Delesline III/Retail Dive
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    Party City IP, wholesale operations to be acquired for $20M

    An affiliate of Ad Populum is buying the party retailer's IP, but Dollar Tree and Five Below emerged as top bidders for the company's store leases.

  • A screenshot of Wayfair's Muse tool with a search result for "ethereal blue bathroom."
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    Screenshot

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    Wayfair wants AI images to stoke IRL purchases

    The online home goods retailer created a Pinterest-like website for design inspiration powered by generative AI that links to its shoppable catalog.

  • An illustration of a person hanging onto a coin in rough seas.
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    Adeline Kon/Retail Dive
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    Tracker

    The running list of major retail bankruptcies

    Since December, retailers including Party City, The Container Store and Joann have all filed for Chapter 11.

    Updated Feb. 13, 2025
  • A Quiksilver storefront, with racks of flip flops outside.
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    The image by Jan Hagelskamp1 is licensed under CC BY 4.0
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    Liberated Brands to close all stores, sell its wholesale inventory following bankruptcy

    The company hired Gordon Brothers to conduct liquidation sales for its operated stores including Billabong, Roxy and Quiksilver.

  • A bright-red mall entrance to a clothing store.
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    Daphne Howland/Retail Dive
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    Former New York & Co. chief to lead Express, Bonobos

    Greg Scott’s 30-plus years in the fashion industry also include stints at Fashion Nova and The Boutique Brands.

  • Secretary talks on the phone while working at her desk.
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    Fly View Productions via Getty Images
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    Calling a customer? Brands can now display ‘reason for call’

    TransUnion and AT&T now offer companies the ability to display brand name, company logo and the reason for their call when dialing Android users.

  • Pillars on flanking a department store entrance.
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    Daphne Howland/Retail Dive
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    Macy’s sticks with stores chief to lead brick-and-mortar transformation

    Barbie Cameron began at the company nearly 40 years ago and has a pivotal role as the department store scrambles to rightsize and overhaul its fleet.

  • Two smiling people, one with a dog on a leash and the other with a shopping cart, walk away from a store entrance.
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    Courtesy of Tractor Supply
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    Tractor Supply taps into loyalty to drive cross-banner success

    The Neighbor's Club loyalty program attracted record levels of new customers in 2024, reaching more than 38 million members in total.

  • Richard Galanti headshot
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    Courtesy of Costco
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    Costco’s ‘voice’: The long goodbye

    Richard Galanti retired from the warehouse club on Jan. 30, after pivoting to an advisory role following his departure from the CFO seat he held for roughly four decades.

  • A daytime image of a Bargain Hunt storefront
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    Permission granted by Hilco
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    Bargain Hunt files Chapter 11 with plans to close all stores

    Losing a customer returns partnership with Amazon contributed to the company’s difficulties, along with annual losses and a competitive environment.

  • A group of people wearing Birdy Grey bridesmaid dresses gathered around a table.
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    Courtesy of Birdy Grey
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    DTC bridal brand Birdy Grey names CEO

    Jill Layfield takes the helm after holding several leadership positions in the industry, including as Backcountry’s CEO.

    DTC
  • A customer pays for a purchase at a clothing store
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    gorodenkoff via Getty Images
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    What retailers can expect in 2025

    As a new year kicks off, the industry is up against challenges concerning tariffs, DEI policies and crime.

  • A hand holds a paper bag with thick handles
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    anyaberkut via Getty Images
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    Consumers expect inflation increase amid tariff talks

    Sentiment is at its lowest point since July, as consumers feel uncertain about the current state of the economy, according to a Wells Fargo report. 

  • A Skechers storefront in an outdoor mall. A shopper walks into the door.
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    The image by Harrison Keely is licensed under CC BY 4.0
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    Skechers reaches record growth, but stock tumbles following weak outlook

    The footwear giant is also preparing to change its sourcing strategies amid tariff challenges.

  • Lexie Hull and Kate Martin sit on a set of outdoor steps, holding a basketball and smiling.
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    Courtesy of Athleta
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    The Weekly Closeout: Lush hurls bath bombs in DEI fight, Athleta expands athlete roster

    The beauty brand made a statement with its bestsellers, while the activewear company welcomed two WNBA athletes to its Power of She Collective.