The Latest
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'The right decisions are never tough decisions:' Retail execs on taking a stand
Best Buy, Dick's Sporting Goods and Levi Strauss provided examples at NRF 2019 of how to lead with conscience.
Consumer Trends -
Study: 73% of consumers want self-service technology
A SOTI survey finds that as new tech sweeps through stores it's changing customer attitudes about engaging with staff.
Technology -
Digital personal shopping assistant VERA debuts at NRF's Big Show
Piktorlabs launched shopping assistant technology that can be integrated across retail touchpoints, including in fitting rooms.
Technology -
American Eagle launches dressing room technology
The retailer is partnering with Aila Technologies to make fitting rooms a seamless experience.
Technology -
Walmart plans high-tech consolidation center in California
The facility will receive shipments from suppliers before sending them to distribution centers, reducing the numbers of orders suppliers have to fulfill from 42 to 1.
Technology -
Giant/Martin's, Stop & Shop add 500 in-store robots
The grocery giant will start deploying the tech in these stores in early 2019, while other banners will continue to test the autonomous devices.
Technology -
Diversity and inclusion take center stage
Executives from Ikea, P&G, Bonobos, Rebecca Minkoff and other brands share their thoughts on what needs to be done to reach equality in the workplace.
Consumer Trends -
Tempur Sealy ponies up $14M to aid bankrupt mattress brands
Sleep Outfitters, Mattress Warehouse and Mattress King are the latest to falter in a market that has been thoroughly disrupted by e-commerce startups.
E-commerce -
Gymboree reportedly preps for Ch. 22
A new report from the Financial Times says the children's apparel retailer is "within days" of filing for a second Chapter 11.
UPDATED: Jan. 11, 2019 at 2:44 p.m.
Corporate News -
Think peak season was tough? UPS exec says 2019 will be harder
Flexible capacity and collaborative planning will be paramount for growth this year, as retailers face a shorter peak season, according to panelists at NRF's Big Show.
Logistics -
Holiday shoppers spent twice as much in physical stores than at Amazon
Consumers like being able to see what they're buying, and BOPIS shoppers bought extra, according to International Council of Shopping Centers research.
Consumer Trends -
Walgreens testing in-store coolers with IoT ad displays
The retailer takes a closer look at a technology that would allow targeted advertising on its in-store coolers.
Technology -
5 innovative experiential stores in NYC
Retailers are placing new store concepts in Manhattan to encounter a diverse clientele.
Technology -
Columbia Sportswear, other brands chime in on government shutdown in new messaging
The outdoor apparel and gear brand as well as competitors REI and The North Face are taking a stance on the impact of the shutdown on national parks.
Marketing -
What drives retailers to seek supply chain visibility?
The majority of retailers appear to have gotten the message that visibility is a must whether trying to withstand new tariffs or exploring new fulfillment models.
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Retailers' murky data collection practices tarnish personalization efforts
Data creates a paradox: collect enough data to offer a seamless customer experience, but limit intake enough to avoid privacy concerns.
Technology -
Nordstrom's Trunk Club fights fast fashion with new campaign
The styling service has given the department store some trouble, but is now hoping to train Americans to try, buy and care for better apparel.
E-commerce -
Away pops up at Nordstrom
The temporary collaboration, which offers a slew of travel and wellness accessories, is one more step pushing the brand toward its lifestyle ambitions.
Corporate News -
Kroger and Walmart outline digital transformations
Kroger CEO Rodney McMullen said at the NRF's Big Show that the grocer has positioned itself for growth through various partnerships and innovations.
Technology -
Shyft, JDA integrate technologies to mobilize workforce management
The partnership signifies an effort to modernize how retailers and retail workers manage their work schedules.
Technology -
Supplier claims Shopko owes $67M
The Wisconsin-based retailer is also closing and liquidating store locations throughout the Midwest.
Corporate News -
ColumnRetail Therapy: The Court rules in favor of this fashion statement
Thanks to Banana Republic, we can all feel a bit more "notorious."
Consumer Trends -
Chico's to close 250 stores over 3 years
The women's apparel conglomerate is also leaning on a new omnichannel plan it hopes will drive sales across all its brands.
Corporate News -
How the government shutdown could hurt retail
Furloughed workers, veterans and others dependent on federal services are the real victims of the shutdown. But it's not doing anyone any favors.
Corporate News -
Calvin Klein to shutter Madison Avenue store
A new strategy is afoot following the brand’s breakup with superstar designer Raf Simons after sales underperformed last year.
Corporate News