The Latest
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Patagonia doubles down on sustainability
At NRF's Big Show, CEO Rose Marcario discussed efforts to make the supply chain carbon neutral by 2025, and why taking a stand doesn't hurt business.
Marketing -
SponsoredNRF Big Show 2019: IBM helps retailers deliver happiness. Again and again.
Digital disruption may have created a crisis for incumbent brands, but it’s a growth opportunity for the businesses who embrace it.
Technology -
Walmart exits CVS pharmacy benefit network over pricing dispute
CVS wants Walmart to fill prescriptions as an in-network pharmacy through April 30, but the retail giant could leave the network as early as February.
Corporate News -
Visa launches She's Next to support female entrepreneurs
The company is partnering with Rebecca Minkoff's Female Founder Collective to connect women entrepreneurs to business resources.
Payments -
Fanatics drafts Synchrony for branded credit card launch
The online retailer becomes the latest big brand to partner up for its own store-branded credit card.
Technology -
By the numbers: How holiday sales are panning out
Nordstrom, among the latest retailers to release holiday numbers, was buoyed by its off-price unit, but faced lower traffic at flagship stores.
UPDATED: Jan. 16, 2019 at 9:16 a.m.
Corporate News -
Only 14% of consumers influenced by in-store VR/AI tech
A study by Oracle NetSuite found that there is a disconnect between retail technology and consumer needs.
Technology -
S&P downgrades Charlotte Russe amid 'ongoing weakness'
The negative outlook reflects an increasing likelihood that the apparel retailer could "restructure its debt in some form in the next six months," S&P said.
Corporate News -
Retailers wary of the shutdown, tariffs and a looming recession
There's a greater than 50% chance that a recession hits the U.S. this year, economists said during sessions at the NRF Big Show Monday.
Corporate News -
J.C. Penney CEO assembles a team as Fitch downgrades
Amid sales struggles and without massive real estate holdings to sell, it's unclear if the discount department store can survive.
Corporate News -
Pier 1 faces NYSE delisting
The latest bad news for the struggling furniture and home goods retailer comes amid its search for a new chief executive.
Corporate News -
Marvin Ellison's plan to build Lowe's back up
"You can't put the icing before the cake," the executive said during a panel at NRF's Big Show. His solution? Go back to the basics.
Corporate News -
Bebe revamps e-commerce and loyalty program
The brand is making a steady return after avoiding bankruptcy, despite years of struggles.
E-commerce -
Study: 73% of consumers want self-service technology
A SOTI survey finds that as new tech sweeps through stores it's changing customer attitudes about engaging with staff.
Technology -
'The right decisions are never tough decisions:' Retail execs on taking a stand
Best Buy, Dick's Sporting Goods and Levi Strauss provided examples at NRF 2019 of how to lead with conscience.
Consumer Trends -
Digital personal shopping assistant VERA debuts at NRF's Big Show
Piktorlabs launched shopping assistant technology that can be integrated across retail touchpoints, including in fitting rooms.
Technology -
Walmart plans high-tech consolidation center in California
The facility will receive shipments from suppliers before sending them to distribution centers, reducing the numbers of orders suppliers have to fulfill from 42 to 1.
Technology -
American Eagle launches dressing room technology
The retailer is partnering with Aila Technologies to make fitting rooms a seamless experience.
Technology -
Giant/Martin's, Stop & Shop add 500 in-store robots
The grocery giant will start deploying the tech in these stores in early 2019, while other banners will continue to test the autonomous devices.
Technology -
Tempur Sealy ponies up $14M to aid bankrupt mattress brands
Sleep Outfitters, Mattress Warehouse and Mattress King are the latest to falter in a market that has been thoroughly disrupted by e-commerce startups.
E-commerce -
Diversity and inclusion take center stage
Executives from Ikea, P&G, Bonobos, Rebecca Minkoff and other brands share their thoughts on what needs to be done to reach equality in the workplace.
Consumer Trends -
Gymboree reportedly preps for Ch. 22
A new report from the Financial Times says the children's apparel retailer is "within days" of filing for a second Chapter 11.
UPDATED: Jan. 11, 2019 at 2:44 p.m.
Corporate News -
Holiday shoppers spent twice as much in physical stores than at Amazon
Consumers like being able to see what they're buying, and BOPIS shoppers bought extra, according to International Council of Shopping Centers research.
Consumer Trends -
Think peak season was tough? UPS exec says 2019 will be harder
Flexible capacity and collaborative planning will be paramount for growth this year, as retailers face a shorter peak season, according to panelists at NRF's Big Show.
Logistics -
Walgreens testing in-store coolers with IoT ad displays
The retailer takes a closer look at a technology that would allow targeted advertising for customers picking up refrigerated goods.
Technology