The Latest
-
PodcastConversational Commerce: 10 bold 2018 predictions revisited
Retail futurist Doug Stephens returns to the podcast to talk through how his predictions on Amazon Go, malls, bankruptcies and more really played out.
Conversational Commerce -
More US consumers ditching cash for cards, mobile
Paper currency could be on its way out in the U.S., but a cashless society is not yet in sight.
Technology -
Lowe's 'historically underinvested' in IT, dedicating $500M to overhaul systems
Five CIOs in the last eight years resulted in "inconsistent strategy and low accountability," said CIO Seemantini Godbole.
Corporate News -
ColumnRetail Therapy: Unwrapping the holiday season's worst moments
From overpriced Christmas catalogs to Barnes & Noble leaving books off its holiday gift guide, there were plenty of bad calls this season.
Consumer Trends -
H&M Home unwraps voice-powered gift guide for Google Assistant
The voice application also offers payment through voice command and Google Pay, letting users purchase merchandise without leaving the app.
Technology -
FedEx launches 'extra hours' for retailers during peak
The new service is intended to allow afternoon orders to be shipped same-day to better ensure delivery within two days.
Logistics -
Counterfeits: The nightmare before Christmas
A recent Congressional briefing warned consumers of the dangers of purchasing counterfeit goods, and retailers of the brand risks.
Loss Prevention & Security -
Google sets up shop in India
The tech company rolls into the burgeoning India e-commerce scene with a new shopping home page and search tools.
Technology -
Genesco unloads Lids for $100M
The Nashville-based retail company, which runs Journeys in the U.S., has been shopping around the struggling banner since February.
Corporate News -
ColumnRetail Therapy: Neiman Marcus ties up customer wallets with $150 bow
If extra cash has been burning a hole in your wallet, the department store retailer has every overpriced item you could ever need.
Holidays -
Bankruptcy court approves Toys R Us Asia sale
Fung Retailing, which previously owned 15% of a joint venture comprising Toys R Us' Asian operations, will take over the business for $760 million.
Corporate News -
Paris retailers lose more than $1B in sales amid protests
As street protests continue, Amazon is being criticized as an enemy of the French worker, even while benefiting from shoppers' reluctance to visit stores.
E-commerce -
A look inside Macy's new retail strategy
The Market @ Macy's and b8ta can be found on the main floor of the Herald Square flagship. Here's what they say about the department store's future.
Technology -
LVMH expands portfolio with $2.6B Belmond travel deal
With this move, the luxury conglomerate continues to strengthen its upscale stance and expand beyond retail.
Corporate News -
'Tis the season for increased cyber attacks
A report by Infoblox reveals that retailers experience an increase in online theft and fraudulent behavior during the holidays.
Technology -
OpinionCan data insights cure retail's holiday returns headache?
U.S. retailers grapple with merchandise returns all year, but it gets dramatically worse during the holidays, especially online, writes Signal's Jason Ankeny.
Technology -
Lowe's refocuses in wake of missteps
The home improvement retailer announced a new slogan and an emphasis on retail fundamentals as new CEO Marvin Ellison continues to tweak operations.
Corporate News -
November sales surge, fueling holiday retail
Consumer optimism took a dive, but that's not keeping Americans from spending this season.
Corporate News -
Nearly 70% of marketers to use Instagram in 2018
Marketers are increasing their use of both Instagram and Snapchat, though the latter falls in much lower, at 28% on the year.
Consumer Trends -
Farfetch acquires Stadium Goods for $250M
Stadium Goods' short stint on the luxury marketplace was enough to sell Farfetch Founder José Neves on its long-term potential.
E-commerce -
Kohl's, Old Navy sprint to win the final lap of the holiday race
Both stores announced bold moves to rein in last-minute shoppers. Whose will cut through all the noise?
Marketing -
Dive AwardsThe Retail Dive Awards for 2018
Whether it's giving an old brand new life or transforming the industry on a larger scale, these top retail executives and companies made an impact on 2018.
Corporate News -
Court cancels auction of Sears home improvement business
Without any other qualifying bids, the unit is expected to go to the stalking horse bidder, Service.com, for $60 million.
Corporate News -
New York sues Walmart, Target over toys containing lead
The lead levels found in craft kits were high, but the retailers say they removed them from shelves as soon as they were notified two years ago.
Corporate News -
California lays out new e-commerce tax requirements
In the wake of a landmark U.S. Supreme Court decision this summer, states across the country are passing their own laws to ensure e-commerce players collect taxes, too.
E-commerce