The Latest

  • Two people pose in Pink's Marshmallow bra collection.
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    Courtesy of Victoria's Secret Pink
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    Column

    The Weekly Closeout: Pink debuts Marshmallow bra and RH CEO offloads stock

    The new bra franchise is the intimates brand’s softest yet. Meanwhile, Gary Friedman sold 125,000 RH shares.

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    AI Engine

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    Sponsored by Adobe Commerce

    After the click: Turning AI-referred shoppers into loyal customers

    AI that truly assists creates loyalty. Without it, stores are discovered but quickly forgotten.

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    Michael M. Santiago via Getty Images
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    In customer service, third-party generative AI tools are beating brand chatbots

    While consumers' use of third-party generative AI tools has doubled in the past year alone, company-provided chatbot usage hasn’t statistically increased since 2022, Gartner found.

  • Interior J. Crew storefront with mannequins modelling red winter clothing next to holiday gifts
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    Dani James/Retail Dive
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    J. Crew names brand president

    The apparel company tapped beauty industry veteran Kathleen Van Nest Pierce, effective in August.

  • Warmly lit exterior image of On's Miami store
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    Courtesy of On
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    On commercial chief exits amid leadership restructure

    The activewear brand is splitting the role in two, with Rebecca Cai taking on oversight of global markets and Alice Delahunt joining to focus on the customer.

  • Exterior shot of a DXL store.
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    Daphne Howland/Retail Dive
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    Destination XL board rejects go-private offer — again

    The retailer's board recommended shareholders reject an updated offer from Zodiac Partners, calling it an opportunistic move on DXL’s current market pressures.

  • Creators for Aeropostale
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    Courtesy of Aeropostale
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    How Aéropostale entertains Gen Alpha with a creator-led mini-series

    Marisa Thalberg, chief customer and marketing officer at parent Catalyst Brands, opens up about the “Intern Diaries” and a loyalty tie-up with J.C. Penney.

  • Hasbro's Blooms by Play-Doh for adults
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    Courtesy of Hasbro
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    Hasbro debuts Play-Doh for adults

    The toy company is entering adult crafting and home decor with the launch of Blooms by Play-Doh.

  • An aerial view of people shopping at a thrift store. They are looking through ailes of shirts.
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    Justin Sullivan via Getty Images
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    Thrifting, consumer habits may help shift textile recycling challenges

    A resurgence of secondhand shopping, new sorting methods and policy initiatives are all poised to help shift the needle on textile waste, speakers at a NERC webinar said.

  • a young student with ponytails has their back to the camera and is facing a wall of shelves with multicolor books
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    Olha Romaniuk via Getty Images
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    Back-to-school shoppers head to mass merchants, department stores

    Consumers are worried about their personal finances and plan to shop accordingly as value and affordability steer the market, according to Deloitte.

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    Eugene Mymrin via Getty Images
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    CEOs fear they’re underinvesting in AI

    More than half of chief executives are concerned their businesses will fall behind due to limitations in technology foundations, according to a new survey.

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    Adeline Kon/Retail Dive
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    Tracker

    The running list of retail deals in 2026

    In the first half of the year, Etsy sold Depop, Reformation filed for an IPO and Bed Bath & Beyond made a slew of acquisitions.

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    The image by Mxn is licensed under CC BY-SA 4.0
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    Levi’s World Cup virality could boost Q3

    Meanwhile the denim maker posted strength in direct-to-consumer and wholesale in the second quarter.

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    Permission granted by Kohl's
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    Kohl’s prices thousands of back-to-school items under $25 as consumers look for deals

    The season could be a critical test for the struggling department store, whose years-long turnaround has failed to gain much traction.

  • Tablet computer displaying Afresh interface
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    Courtesy of Afresh Technologies
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    Deep Dive

    Are grocers making smart investments in back-end AI?

    Retailers should lean into tech partnerships to alleviate operational pain in the short term, while laying the rails for agentic operations, experts said.

  • Muse image brings next-generation AI to image generation for businesses.
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    Courtesy of Meta
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    Meta introduces AI-powered room visualization feature

    With the new Meta AI tool, users can see what real products look like in their spaces, compare options and buy items through the brands’ websites.

  • a storefront bearing Walmart signage in blue and yellow
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    Brandon Bell via Getty Images
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    Walmart cuts prices on groceries and other goods

    President Donald Trump said the initiative came at his request, though Walmart did not mention the Trump administration in its announcement.

    Updated July 7, 2026
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    Daphne Howland/Retail Dive
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    FP Movement launches Asics footwear collaboration

    The tie-up is one of several merchandising efforts from Free People this year and comes as the brand embarks on a brick-and-mortar expansion.

  • SEC logo in its Washington, DC headquarters
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    Anna Moneymaker via Getty Images
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    SEC’s semiannual reporting proposal draws groundswell of opposition

    The proposal to allow companies to file reports twice a year is part of the SEC’s “Make IPOs Great Again” push.

  • A customer inside a Home Depot in Austin, Texas on Feb. 20, 2024
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    Brandon Bell via Getty Images
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    Home Depot adds 7-Eleven, Jimmy John’s as pro loyalty partners

    Every quarter the retailer will refresh its pro loyalty partnership offers, which span four lifestyle and business categories.

  • Futuristic warehouse technologies. Storage center with virtual schedules. Futuristic warehouse area. Innovations in logistics industry. Modern warehouse. AI accounting for storehouse. 3d image
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    Getty Images
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    Retailers plan to invest deeper in AI, cybersecurity this year

    The majority of retailers already allocate more than $50 million annually to technology, while 28% spend between $100 million and $250 million a year.

  • A downtown department store building
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    Daphne Howland/Retail Dive
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    Nordstrom teases retail’s other big summer sale

    The department store’s annual event differs from most because it features discounts on merchandise set to drop in the fall.

  • An adult and two children shopping for school supplies.
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    Getty Images
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    Staples, Dollar General tout 2025 pricing for back-to-school sales

    Both retailers highlighted dozens of products priced at $1 and under, with teachers getting extra discounts.

  • Hilary Duff holding Bath & Body Works products.
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    Courtesy of Bath & Body Works
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    Bath & Body Works collabs with Hilary Duff to introduce Fruit Fusion

    The pop star is brand ambassador and creative partner on the new fruit-forward franchise, designed to introduce scents over time.

  • A gold mall interior features many high-end luxury storefronts.
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    Lauren DeCicca via Getty Images
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    For luxury, the in-store experience still reigns

    Aspirational clients ultimately want human interactions and unique experiences from luxury brands.

  • A city corner crosswalk, with people, cars and buildings.
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    Daphne Howland/Retail Dive
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    Primark leans on expansion for growth

    But the Irish apparel retailer needs more than new brick-and-mortar stores to stimulate consumer demand, according to GlobalData analysts.