The Latest

  • A Michael Kors storefront.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: What will happen to Michael Kors and J. Crew celebrates its Barn Jacket

    The fashion brand is dragging down Capri Holdings. Meanwhile, the specialty retailer observes 40 years of a key outerwear product. 

  • Older and adult women grocery shopping
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    stock.adobe.com / Dragana Gordic

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    Sponsored by LS Retail

    AI in grocery retail: 5 tips for better customer experiences

    Discover five tips to help you make AI work more effectively across your grocery operations.

  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Neighborhood Intelligence reworks Fathom deal

    The company formerly known as Bed Bath & Beyond Inc. intends to leverage "substantially all” of its digital assets, including tZero, Medici-related assets and investments in GrainChain.

  • A sign hangs at the entrance of a T.J. Maxx store on February 28, 2024 in Chicago, Illinois.
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    Scott Olson via Getty Images
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    TJX CEO: Distribution model will help weather El Niño

    The off-price retailer’s supply chain strategy allows it to hold inventory instead of going straight to stores. 

  • A woman sits in front of Stitch Fix boxes.
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    Permission granted by Stitch Fix
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    Stitch Fix keeps sales expectations in check as it loses active clients

    The apparel-box retailer is gaining market share, but the tough consumer backdrop took a toll at the end of its fiscal year, executives said Wednesday.

  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: A status check on Target’s turnaround

    Since naming Michael Fiddelke CEO, the retailer has made headway on its recovery with sales and traffic growth despite the bumps along the way.

  • A Wing drone carrying a package.
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    Courtesy of Lowe's
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    Lowe’s debuts drone delivery pilot with Wing, DoorDash

    The initial rollout at a North Carolina store involves over 100 SKUs and could later expand to other locations.

  • Carved pumpkin for Halloween.
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    Courtesy of The Home Depot
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    Halloween spending expected to reach $13.5B

    Shoppers are approaching the holiday “with affordability in mind,” and looking for ways to maximize value, according to a new report. 

  • Chewy, fulfillment center, conveyor belt
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    Permission granted by Chewy
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    3 tips from Chewy’s COO on gaining a last-mile delivery edge

    Personalization and close carrier collaboration can help shippers win in a space where Amazon and Walmart loom large.

  • Target "Inside Out" ad creative
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    Courtesy of Target
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    Target’s new campaign puts design legacy at center of marketing

    The effort will extend to creator partnerships and experiential activations and arrives as the retailer’s turnaround efforts begin to show results.

  • A Kate Spade storefront in Georgetown
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    Cara Salpini/Retail Dive
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    Tapestry to sell via Google’s Gemini app, AI Mode

    Coach and Kate Spade items are now available for purchase in Google’s AI shopping ecosystem. 

  • A person faces a black Hard Button and red Easy Button on a desk.
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    Permission granted by Staples
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    Staples’ chief marketer on introducing a hard button amid bigger B2B push

    A full-funnel campaign focuses on a dark alter ego for the easy button that leads to workplace conundrums like misprinted store signs.

  • A woman shops on her computer in her home.
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    Getty Images
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    More lower-income households feel financially vulnerable

    With pandemic-era support gone and inflation taking a toll, many consumers can't pay their bills and feel bleak about the future, according to research from The Financial Health Network and the University of Southern California.

  • A person stocks shelves inside a Walmart retail store.
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    Joe Raedle via Getty Images
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    Retailers tamp down shadow AI but struggle to oversee agentic sprawl

    The use of AI agents is soaring in the retail sector, but visibility remains a major challenge, with regulated data at risk.

  • A person puts on a baseball cap, looking off to the right.
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    Courtesy of Express
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    Column

    The Weekly Closeout: Bed Bath & Beyond parent plots a credit union and Express goes back to the ’90s

    Neighborhood Intelligence hopes to simplify home ownership with the move. Meanwhile, the apparel retailer is tapping into nostalgia.

  • The outside of an At Home store.
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    Getty Images
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    At Home gives its customers a voice in its loyalty program evolution

    The retailer leveraged customer research, focus groups and behavioral testing to create the new program.

  • Customers Shopping in Modern Clothing Store, Retail Sales Associate Assists Client. Diverse People in Fashionable Shop, Choosing and Buying Stylish Clothes, Colorful Brand Designs, Quality Materials.
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    Getty Images
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    Consumers trust AI to advise, but don’t consent to it purchasing for them

    Consumers are turning to AI to find deals, but won’t allow it to delegate purchase decisions, an ACI Worldwide survey found.

  • Federal agents inspecting a car's open trunk.
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    Kayla Bartkowski via Getty Images
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    Deep Dive

    How the retail crime bill could bolster ICE

    Concerns are mounting that organized retail crime-fighting legislation, which passed the U.S. House and is now before the Senate, could drag retailers into mass deportations that have little to do with theft.

  • Warmly lit exterior image of On's Miami store
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    Courtesy of On
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    On looks to nearly double sales by 2029 despite ‘far more challenging’ market

    A recent entry into soccer will help propel the brand through high-teens growth over the next three years, according to executives. Analysts aren’t so sure.

  • Person with finger on a phone perusing consumer goods
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    Getty Images
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    Shoppers burned by bad AI recommendations

    As more consumers turn to AI to suggest purchases, some regret following the technology’s advice, a new survey finds.

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    Shaun Lucas/Retail Dive/Retail Dive, data from Getty Images
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    August retail sales jump 6.7% as big retailers take market share

    Online sales grew over 10% year over year, and analysts say major players are attracting price-conscious shoppers away from smaller competitors. 

    Updated Sept. 16, 2026
  • JYT for Gap
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    Courtesy of Gap
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    Gap rolls out ‘fashiontainment’ strategy with boy band collaboration

    A multiyear deal with Just Your Type is positioned as bigger than a one-off campaign, spanning experiences, clothing and a documentary series.

  • Amazon fulfillment center
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    Ethan Miller/Getty Images via Getty Images
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    Amazon asks Meta to remove it from the Muse AI agent experience

    The e-commerce giant — which is no stranger to the opt-out approach of agentic purchases — said it was not given advance notice Muse would access its shop.

  • Prada storefront.
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    Kaarin Vembar/Retail Dive
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    Why SoHo is still a retail favorite

    The New York neighborhood is seeing record low retail rental availability rates while some of the city’s other shopping corridors struggle.

  • An FAO Schwarz window
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    Courtesy of FAO Schwarz
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    FAO Schwarz opens Amazon storefront

    The toy retailer is expanding its online presence via the e-commerce giant and will feature an Amazon pop-up shop at its flagship store in Rockefeller Center. 

  • An Ethan Allen store in Sarasota, Florida, on Jan. 11, 2022.
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    JHVEPhoto via Getty Images
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    Ethan Allen launches CEO search

    The move comes nearly two months after an activist investor pushed to replace the retailer’s board, including CEO and board chair Farooq Kathwari.