The Latest
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The running list of 2021 retail bankruptcies
Belk and Paper Source are the latest retailers to file for Chapter 11. The department store exited bankruptcy within a day.
UPDATED: March 3, 2021 at 10:12 a.m. -
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Michaels to be acquired by private equity firm for $5B
Apollo Global Management will tap long-term debt to partly finance the deal, which comes as the crafts retailer enjoys pandemic-fueled sales.
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Report: Most consumers abandon a brand after 3 bad experiences
Many disappointed customers don't complain directly to brands about negative interactions, costing companies revenue, a Coveo report found.
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Tailored Brands seeks $75M lifeline just months after exiting Ch. 11
The owner of Men's Wearhouse is nearing a loan deal as the pandemic continues to weigh on apparel, according to court documents.
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Deep Dive
Finding Rae Dunn
Dunn's minimalistic approach to home goods has a community of collectors who hunt, and sometimes compete, for her products at off-price retailers.
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Urban Outfitters tests paid membership program to boost loyalty
The program offers free shipping and returns, as well as other benefits, across the retailer's brands at a time when shoppers are demanding more convenience.
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Inventory mismatch squeezes Nordstrom's holiday quarter
The problems hurt sales and margins, and led to a performance that was among the worst in both the department store and off-price sectors.
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Dillenbeck, John. (2018). "Marshall Field's Building Chicago" [photograph]. Retrieved from Flickr Pro.Deep Dive
Macy's Windy City blues
The department store is closing its Magnificent Mile location in Chicago. Some who remember Marshall Field's wish it had never arrived.
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Capri Holdings hires former Walgreens exec as CIO
In his new role, Alejandro Martinez-Galindo will focus on accelerating the luxury company's digital and e-commerce evolution.
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Retrieved from Instacart on March 02, 2021
Instacart's valuation more than doubles to $39B
That's thanks to $265 million in new funding, which the company plans to use to develop its marketplace and increase staff, among other things.
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Podcast
The Backroom: Amazon enters a new phase
The team talks about how retailers have paved their own way, as Jeff Bezos prepares to hand over the CEO reins at the e-commerce giant.
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Instagram launches Live Rooms in bid to expand livestreaming capabilities
Up to four people can livestream at once, and viewers can buy badges for hosts, as well as use other features such as Shopping and Live Fundraisers.
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Paper Source files for bankruptcy with plans to sell itself
A year ago, the retailer acquired 30 stores from Papyrus as that gift seller was liquidating. And then the COVID-19 pandemic derailed its growth.
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ThirdLove launches new ad campaign titled “Your Boobs Deserve ThirdLove.” The image was retrieved from that video on Feb. 24, 2021.
ColumnRetail Therapy: ThirdLove encourages women to end their bad 'bra-lationship'
The company launched a humorous ad campaign that depicts a support group for women enduring toxic affairs with bras.
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Macy's shakes up leadership, nixes COO role
The departure and arrival of certain top executives suggests major changes afoot for the department store's physical and digital strategies.
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Target's $15B sales growth in 2020 outpaces past 11 years
The mass merchant's digital sales during the year ballooned by nearly $10 billion, while its same-day services increased by 235%.
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Deep Dive
The outdoors boom spared many retailers from the harshest impacts of COVID
Outdoor companies faced their share of ups and downs during the pandemic, but a tidal wave of new customers could prime the space for future growth.
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Nike's head of North America resigns
Ann Hebert spent over 25 years with the sportswear giant and is leaving following a Bloomberg report on her son's sneaker reselling business.
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At least 2M Amazon customers went to Kohl's to make a return last year
Kohl's CEO Michelle Gass said a third of those new visitors were millennials, but hasn't revealed just how much the extra traffic actually drives sales.
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Home Depot, Lowe's round out knockout year with strong Q4
Helped by stimulus check distribution in December, the home improvement sector continued to benefit from consumers investing in their spaces.
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Fabletics releases fitness app
Like other activewear brands, the company is shifting its focus toward digital engagement and benefiting from the home workout trend.
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Klarna raises $1B in funding, hits $31B valuation
The funding makes it the highest-valued private fintech in Europe and the second highest globally, according to the company.
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Opinion
Top 7 trends in retail digital transformation and innovation for 2021
From contactless services to cost optimization strategies, retailers are building adaptable business models in response to COVID-19, writes Gartner's Kelsie Marian.
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Walmart drops $35 minimum purchase for 2-hour delivery
The retailer introduced its rapid Express service amid the pandemic as shoppers avoided stores.
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Court OKs Christopher & Banks' Ch. 11 sale of e-commerce unit
The bankrupt apparel seller is unloading its online business to an affiliate of Hilco after moving to close its stores.
UPDATED: March 1, 2021 at 9:59 a.m.