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CVS to offer Venmo, PayPal QR codes in stores

Other platforms, like WhatsApp and Amazon, have introduced QR codes for merchants, too.

What online shoppers want right now

For a couple of decades, Amazon has been setting consumer expectations that all retailers follow. The pandemic may be changing that.

Deep Dive

Can technology save bridal retail?

The pandemic pushed a traditional, high-touch segment of the industry to finally confront its hesitancy around digital services. 

PetSmart gamifies reptile adoption with Snapchat AR quiz

An immersive lens includes a discount on a pet reptile to drive store foot traffic, which rose during the pandemic's early days as people stockpiled supplies.

Walmart cuts corporate jobs as it focuses on omnichannel push

Changes in the retail giant's merchandising and other teams have led to hundreds of layoffs, according to Bloomberg. 

Which retailers have taken the hardest financial hits from COVID-19?

Lost sales, burned cash, new debt — even healthy retailers have become more vulnerable after eating into their financial cushions. 

Pandemic fuels demand, Prime membership in Amazon Q2

The surge in demand was largely in low-margin grocery and consumables and strained the e-commerce giant's fulfillment capacity, which it will expand.

Coldwater Creek shuts down

The Sycamore Partners-owned apparel retailer said its stores and website are closed after COVID-19 "led us down a path we were not expecting."

Deep Dive

Back-to-school marketing takes on a somber tone under COVID-19, but carries key silver linings

Ads addressing activism, mental health and remote learning arrive in place of typically sunny seasonal fare, but they might resonate more with grounded Gen Z teens. 

BuzzFeed goes DTC with content-driven commerce deal

The media company looks to create its own e-commerce offering designed to turn readers into active shoppers.

Under Armour beats on revenue, but expects 'highly promotional environment' ahead

There will likely be more volume in the off-price channel as retailers try to shed excess inventory, which could mean even steeper discounts.

Designer Brands cuts over 1K positions

The retailer is eliminating some jobs and reassigning others to focus on its warehouse operations. 

J.C. Penney looks to sell itself in bankruptcy

Separate bidders are lining up for the department store, which hopes to sell itself quickly and exit Chapter 11 a slimmer, healthier business.

Overstock's sales get a 109% boost from pandemic shopping

The retailer, after struggling in recent years, was uniquely positioned as an e-commerce player to take advantage of consumers stuck at home. 

Gen Z, millennials drive growth in mobile video during pandemic, Snap study says

Nearly three quarters of young consumers said they watched more video on their smartphones this year than in 2019, according to the report.

Walmart's marketplace doubles in a year: report

The retailer's recent partnership with Shopify has accelerated its growth, according to Marketplace Pulse. 

Moncler to take control of its e-commerce operations

The luxury retailer also reiterated its other digital efforts including livestreaming and artificial intelligence.

L Brands to slash 850 home office jobs

The company said it will beat expectations in the second quarter, and reiterated plans to separate Victoria's Secret and Bath & Body Works.

J. Jill to close stores as Q1 sales, profits plunge

Sales were already suffering before the disease outbreak, and the retailer's future is now in doubt.

Nike names new diversity chief

Felicia Mayo will replace Kellie Leonard with a new title that brings talent, diversity and inclusion, and culture under one roof.

How Ascena went bankrupt

The retailer went big in the new millennium, even as clothing sales growth shrank. Its Chapter 11 filing Thursday isn't just about the pandemic.

Old Navy partners with Popsugar on retailer's first tween collection

The collaboration is aimed at an underserved tween market during the critical back-to-school shopping season. 

Tailored Brands says bankruptcy 'likely'

A filing could come as early as the next quarter, which starts Sunday. The retailer warned it could default on its debt and may not be able to pay rent.

Column

Retail Therapy: Starburst goes all-in on self-care

Leaning into the pink Starburst meme, the Mars Wrigley brand released a kit to help consumers feel like their best selves.

Shippers eye struggling retail properties for conversion to last-mile, fulfillment centers

A shift to online shopping during the coronavirus outbreak has accelerated the trend of retailers retrofitting store properties for supply chain functions.