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  • Paul Kotas at Amazon UnBoxed
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    Courtesy of Amazon
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    Deep Dive

    Will Amazon’s AI-powered one-stop shop for advertising change the game?

    At its UnBoxed conference, Amazon showcased new tools it claims provide unprecedented flexibility in buying and intelligence for advertisers.

  • A person sits outside in the corner of a big store window looking at a mobile phone.
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    Daphne Howland/Retail Dive
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    Lululemon’s head of the Americas to exit

    Twenty-year veteran Celeste Burgoyne’s departure puts yet another wrench in the brand’s turnaround and represents the loss of a “key architect” of the brand’s success.

  • People and a dog going into a clothing store.
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    Daphne Howland/Retail Dive
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    Gap recovery outweighs drag from tariffs, Athleta in Q3

    Strength at Gap Inc.’s other brands — not least the comeback at its namesake label — helped the apparel retailer defy expectations in the period.

  • People walking out of a store.
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    Daphne Howland/Retail Dive
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    Sephora reorganizes US marketing department

    The mass beauty retailer shifted the team’s structure to improve efficiency, impacting 27 roles.

  • A 'Whirlpool' refrigerator on display at a Lowe's Home Improvement store
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    Brandon Bell via Getty Images
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    Home Depot, Lowe’s cut profit guidance as housing market remains pressured

    The home improvement retailers said Q3 results were negatively impacted by a lack of storms and a consumer that remains cautious.

  • Products within Bath & Body Works' new Gingham+ store design.
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    Courtesy of Bath & Body Works
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    Bath & Body Works CEO: ‘The brand is not fulfilling its potential’

    The retailer’s Q3 results were below expectations. Chief Daniel Heaf says the company needs to go back to what made it great.

  • People walking past a huge department store.
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    Daphne Howland/Retail Dive
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    Saks Global shakeup reaches Bergdorf Goodman

    Chief merchant Yumi Shin’s exit has prompted an evaluation of merchandising leadership. Chief Retail Officer Melissa Xides is also exiting.

  • An escalator in a shopping mall during the Christmas and holiday season.
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    Jon Cherry via Getty Images
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    Retail roulette: How Trump’s tariffs altered buying

    Ever-changing tariff rates have introduced uncertainty and confusion for retail buyers. But could they also present an opportunity for new supply chain strategies?

  • Bath & Body Works' reformulated hand soap collection, whose bottles are made with at least 50% recycled plastic.
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    Courtesy of Bath & Body Works
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    Bath & Body Works to launch on Amazon

    The retailer will start with a small assortment of its products on the marketplace next year as it works to capture sales lost to the gray market.

  • A rendering of the exterior of QVC's holiday pop-up in New York City
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    Courtesy of QVC
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    QVC launches holiday pop-up in New York City

    The two-day event, featuring Kathy Hilton as Mrs. Claus, is spread across 10 rooms including the Claus-et, Yuletide Lounge, Kringle Kitchenette and Haute Chocolate Bar.

    Updated Nov. 20, 2025
  • Google debuts agentic AI, conversational shopping features.
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    Courtesy of Google
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    Google delivers new AI shopping tools in time for the holidays

    The features include price tracking and the ability for AI to call stores to ask if products are in-stock.

  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Target adds $1B to store, tech investments as it deepens AI usage

    Incoming CEO Michael Fiddelke said he was “frustrated” with the retailer’s performance in Q3, as net sales and comps both declined.

  • Actor Walton Goggins (right) appears as the Grinch alongside Mindy Lou Who in new holiday ads from Walmart.
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    Permission granted by Walmart
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    How Walmart is deploying the Grinch to boost holiday marketing

    The Dr. Seuss icon, played by Walton Goggins, appears in new ads and a Times Square takeover showcasing deals on products like the Switch 2. 

  • A Foot Locker location in an enclosed mall.
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    Daphne Howland/Retail Dive
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    Foot Locker backs out of HQ relocation to Florida

    After a reevaluation following its sale to Dick’s Sporting Goods, the retailer will no longer move its corporate base to Florida.

  • Screenshots of Target's ChatGPT app on three screens
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    Courtesy of Target
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    Target to launch ChatGPT app with multi-item baskets, fresh food

    The mass retailer is deepening its work with OpenAI as consumers continue to turn to generative chatbots for shopping support.

  • A Spirit Christmas storefront
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    Courtesy of Spencer Gifts and Spirit Halloween Superstores
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    Column

    The Weekly Closeout: Spirit Christmas opens and Revlon develops first Champion fragrance

    The sister brand of Spirit Halloween opened locations across the Northeast and Great Lakes regions, while Champion's scent collection will debut in 2027.

  • back patch on a pair of blue jeans in red lettering
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    Justin Sullivan/Getty Images via Getty Images
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    Levi’s picks Microsoft to deploy ‘super-agent’

    The apparel giant said it will launch a "complex agentic framework" in 2026 that will integrate several sub-agents across IT, HR and operations.

  • E.l.f. products on the shelf
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    Retrieved from E.l.f. Beauty on November 13, 2025
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    E.l.f. bets on power of sound for kinder social media algorithms

    A campaign timed to World Kindness Day includes audiovisual stories designed to interrupt consumers’ feeds and combat doomscrolling.

  • People shopping on a downtown street.
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    Daphne Howland/Retail Dive
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    How consumers will get through the holidays

    Inflation, tariffs and unemployment are taking a toll on shoppers, affecting how they will spend this year.

  • A pair of bright blue Skechers soccer cleats on a patch of grass.
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    Courtesy of Skechers
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    From comfort to court: Skechers’ quest to become a performance brand

    Best known for its slip-on shoes, the footwear retailer has moved decidedly into everything from golf to basketball in its search for more share.

  • The exterior of a Calvin Klein store. The windows show signs for sales and an image of actor Jeremy Allen White wearing Calvin Klein underwear.
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    Laurel Deppen/Retail Dive
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    CFO exits Calvin Klein parent amid longrunning turnaround

    PVH, which also runs Tommy Hilfiger, has launched a global search to replace Zac Coughlin, who arrived nearly four years ago.

  • A group of people stand with presents on a red background.
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    Courtesy of Old Navy
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    Old Navy taps DoorDash for same-day deliveries

    The effort, which comes amid increased interest in on-demand apparel deliveries, allows shoppers to order denim, holiday-themed pajamas and more.

  • A Dollar General storefront at dawn or dusk with an empty parking lot
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    Permission granted by Dollar General
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    Dollar General taps new operations, merchandising chiefs

    Emily Taylor continues her 25-year career at the retailer by taking on the COO position. The company also eliminated its executive vice president of strategy and development role.

  • An Urban Outfitters storefront is pictured while a large amount of shoppers walk on the sidewalk in front of it.
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    Dan Dennison/Getty Images via Getty Images
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    Nuuly subscribers can now return items at Urban Outfitters stores

    Subscribers to the apparel rental company can see faster processing and instant updates as part of the new service. 

  • A person wearing an off-white shirt looks to the side, smiling.
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    Courtesy of Crocs Inc.
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    Crocs promotes Adidas vet to lead Heydude

    Rupert Campbell arrived at the brand in March and now takes on new responsibilities, following the promotion of former brand chief Terence Reilly.