Department Stores


  • A diverse bunch of smiling kids, with a couple of them holding giant crayons.
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    Courtesy of J.C. Penney
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    J.C. Penney launches summer sales that overlap with Prime Day and beyond

    The retailer reserves its best deals for members of its newly revamped loyalty program and offers unique services like photo sessions and haircuts.

    By July 12, 2024
  • An exterior daytime shot of a large department store on a city street.
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    Peter Kramer via Getty Images
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    Bloomingdale’s names new men’s fashion director

    David Thielebeule, founding editor-in-chief of Grazia USA, takes on the role effective immediately.

    By Lara Ewen • July 11, 2024
  • A person with short dark hair and a beard smiles with arms crossed, wearing a white shirt and blue suit coat, no tie.
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    Courtesy of Macy's Inc.
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    Macy’s hires new CIO from within

    Next month Keith Credendino will take over as chief information officer from Laura Miller, who is retiring. 

    By July 10, 2024
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    Saks COO is out

    Following HBC’s deal to take over Neiman Marcus and form “Saks Global,” RJ Cilley left to become chief executive at HVAC startup Voomi Supply.

    By July 9, 2024
  • A large, white building with the words Neiman Marcus on the side stands in a parking lot.
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    Scott Olson via Getty Images
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    Saks Fifth Avenue parent company to acquire Neiman Marcus Group for $2.6B

    The rival companies will continue to operate independently, and the deal is partially funded by e-commerce giant Amazon.

    By July 5, 2024
  • A plane flys over a J.C. Penney storefront.
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    Justin Sullivan via Getty Images
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    J.C. Penney spends $40M on distribution center upgrades

    The retailer installed new automation technology at its plant in Reno, Nevada, as part of a larger investment strategy.

    By Philip Neuffer • June 24, 2024
  • A mall store with a "JC Penney" banner in white letters on a wood-paneled background.
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    Daphne Howland/Retail Dive
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    J.C. Penney Q1 loss widens as sales fall 8%

    The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

    By June 24, 2024
  • People walking past a department store entrance
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    Daphne Howland/Retail Dive
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    Macy’s kicks off summer with first campaign under new CMO

    The campaign will link back to the department store chain’s July Fourth fireworks display.

    By Sara Karlovitch • June 21, 2024
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s introduces Return Drop service to stores nationwide

    In addition to its Amazon partnership, the department store will now accept returns from brands like Carhartt, Hanes and Levi’s.

    By Tatiana Walk-Morris • June 14, 2024
  • With puffy clouds in a blue sky, bushes surround a store with the name "JC Penney" in white letters. The store entrance is a brick arch.
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    "JC Penney" by Mike Mozart is licensed under CC BY 2.0
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    J.C. Penney closing 4 stores in coming months

    The department store remains profitable, though net income plummeted nearly 90% last year and sales continued to slide.

    By June 13, 2024
  • Nordstrom Rack, at Codding Town, Bend, Oregon
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    Daphne Howland/Retail Dive
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    Nordstrom nears completion on West Coast fulfillment transition

    By transitioning operations to an omnichannel center, the retailer is building on its efforts to lower fulfillment costs.

    By Kelly Stroh • June 12, 2024
  • A Nordstrom storefront at The Grove shopping center in Los Angeles.
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    Cara Salpini/Retail Dive
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    Nordstrom elevates supply chain exec amid shrink woes

    After reporting that theft in its supply and transportation networks hurt Q1 margins, the retailer promoted Alexis DePree to chief operating officer.

    By June 3, 2024
  • A person crossing the street amid city traffic.
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    Daphne Howland/Retail Dive
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    Nordstrom Rack continues to overshadow the department store in Q1

    Both banners enjoyed sales increases, though margins were challenged by shrink caused by theft in its transportation network.

    By May 31, 2024
  • Dark clouds over a store entrance. A brick-red exterior wall with a "Kohl's" sign.
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    Daphne Howland/Retail Dive
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    Kohl’s touts progress in Q1 despite sales declines, loss

    Aside from some merchandising improvements, the department store isn’t revamping its stores. Some analysts say that’s a mistake.

    By May 30, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Lee Peterson and the hard truth about retail stores

    E-commerce keeps growing because it’s easier to shop online. To survive, brick and mortar needs a good reason, too.

    By Retail Dive Staff • May 30, 2024
  • Against a blue sky, a street lamp to the side of a large department store building.
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    Daphne Howland/Retail Dive
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    A glimpse into a future Macy’s

    The department store has provided financial metrics for the fleet of stores that will survive a massive downsizing over the next three years.

    By May 21, 2024
  • A bus stop with a bright blue sign that reads "57th Street and Broadway" sits across the street from a Nordstrom store.
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    Daphne Howland/Retail Dive
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    Bruce Nordstrom — grandson of the retailer’s founder and father of its top executives — dies at 90

    Under the leadership of his generation, the fashion department store went public, launched off-price Rack and expanded into a national retailer.

    By May 20, 2024
  • A store's mall entrance, with a plant in the foreground.
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    Courtesy of Dillard's
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    Dillard’s beats expectations in tough Q1

    CEO William Dillard said the department store focused on profitable sales as “the consumer environment remained challenging.”

    By May 16, 2024
  • A side by side collage of two department stores
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    Daphne Howland/Retail Dive
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    Deep Dive

    Macy’s and J.C. Penney have two very different real estate strategies

    One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?

    By May 16, 2024
  • The interior entrance to a JC Penney mall store, with fronds of a plant in the foreground.
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    Daphne Howland/Retail Dive
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    J.C. Penney remains profitable, could open new stores

    Holiday and full-year sales fell, and net income plunged. But the CEO of one of the retailer’s owners says its ongoing profitability could merit an expansion.

    By May 10, 2024
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
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    Courtesy of Kohl's
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    Kohl’s announces locations of 200 Babies R Us shop-in-shops

    The move gives the department store chain another store-in-store partnership alongside Sephora.

    By May 9, 2024
  • A diverse group of people, one in a wheelchair, all wearing casual clothing in neutral colors.
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    Courtesy of Sparkies
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    Macy’s chooses 26 entrepreneurs for accelerator program aimed at diversifying supply chain

    In addition to education and funding, “The Workshop at Macy’s” provides various opportunities to sell via the department store.

    By May 6, 2024
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    Hudson’s Bay, again a unified retailer, announces layoffs in organizational ‘re-alignment’

    The Canadian department store, which once split up its e-commerce and store operations, said the downsizing impacts less than 1% of its workforce.

    By May 2, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: With more closures ahead, what’s next for Macy’s?

    Under a new CEO, the iconic department store is fielding a $6.6 billion takeover offer, shuttering another 150 stores and fighting to stay relevant.

    By Retail Dive Staff • April 25, 2024
  • Nordstrom New York
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    Daphne Howland/Retail Dive
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    Nordstrom family may try again to take the company private

    The Nordstrom brothers, who are the retailer’s top executives, notified the board of their interest, and a special committee has been formed.

    By April 19, 2024