The Latest

  • An Amazon delivery truck drives past Amazon's JFK8 Staten Island fulfillment center in Staten Island on March 25, 2022 in New York City.
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    Michael M. Santiago/Getty Images via Getty Images
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    Amazon: Better inventory placement fuels record delivery speeds

    The e-commerce giant has reduced its U.S. inbound lead time by nearly four days as it pushes for faster shipping capabilities.

  • Saks Off 5th to close 9 stores, giving Nordstrom another opening

    Saks Global says the closures will help refine its off-price business. But its struggles with vendors may have played a role.

  • A Neiman Marcus storefront in downtown Chicago
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    Kaarin Moore/Retail Dive
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    Saks Global approaches merger anniversary with a whirlwind of executive changes

    Most surprising is last week’s exit of Emily Essner, who was aboard as Saks Fifth Avenue and Neiman Marcus combined and whose duties just expanded.

  • A lululemon logo displayed through a window as people walk by.
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    Michael M. Santiago via Getty Images
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    4 retailers that need a win this holiday season

    From nailing their merchandise offerings to ensuring inventory levels remain healthy, these retailers are striving to land on consumers’ nice lists.

  • The Etsy logo on its NYC headquarters.
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    Michael M. Santiago / Staff via Getty Images
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    Etsy’s OpenAI partnership is ‘an early foothold’ in generative AI shopping, incoming CEO says

    The work with OpenAI is a bet on the future of the channel. Agentic visits represent “a small slice of e-commerce traffic,” but share is growing, Kruti Patel Goyal said.

  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Dollar General eyes AI optimization with new role

    Former Dropbox executive Travis Nixon joins the discount retailer to integrate the tech across supply chain, store operations and merchandising.

  • Person sits on an oversized chair with a computer and a Christmas tree, presents and Santa hat in the background.
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    Getty Images
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    What do shoppers want from AI this holiday season?

    Growing attention makes AI adoption feel urgent, but that doesn’t mean businesses should rush implementation.

  • People running wearing Brooks shoes.
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    Courtesy of Brooks Running
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    Brooks Running launched 5 footwear styles in Q3, driving revenue up 17%

    The period marked the running brand’s ninth consecutive quarter of growth as all regions and channels notched double-digit gains.

    DTC
  • Gap's 2025 "Gift Your Gift" campaign imagery.
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    Courtesy of Gap
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    Gap extends ‘Give Your Gift’ holiday campaign to promote hope, unity

    An emotional spot set to a cover of Miley Cyrus’ “The Climb” was handled by the same creative duo behind Gap’s record-breaking “Better in Denim” ad.

  • Lowe's holiday campaign
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    Courtesy of Lowe's
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    Q&A

    Inside Lowe’s social-first holiday push as Gen Alpha enters the market

    Chief Marketing Officer Jen Wilson explains how the home improvement retailer measures the success of in-store experiences and its new creator network.

  • A customer uses the Walmart app in front of holiday decorations.
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    Courtesy of Walmart
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    Walmart introduces AI tools for in-store and online holiday shopping

    The retailer’s latest AI investments span its app, supply chain and customer service operations.

  • Saks Global pins hope on stylists, top sellers

    The luxury conglomerate may be trying to woo top-notch stylists and their high-spending customers back to Saks Fifth Avenue and Neiman Marcus. To succeed, the company will need inventory it may not have.

  • Two ThredUp boxes sitting on top of each other on a bed, with a teal sweater next to them.
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    Courtesy of ThredUp
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    ThredUp’s next big growth opportunity is peer-to-peer selling

    CEO James Reinhart believes he has the answers to the model’s oft-repeated challenges, including low-quality items, unverified sellers and difficult returns.

  • The interior of a Bath & Body Works with its Gingham+ store design.
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    Courtesy of Bath & Body Works
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    Bath & Body Works brings on former Bluemercury CEO in new role

    Maly Bernstein, who spent four years leading the Macy’s, Inc. banner, has been named chief commercial officer.

  • The name "claire's" in lowercase block letters adorns the gray, corrugated-metal side as well as the slatted-wood front of a storefront overhang.
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    Daphne Howland/Retail Dive
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    Can Claire’s make a comeback?

    Investment firm Ames Watson spoke with Retail Dive about its approach to reinvigorating the brand after buying it out of bankruptcy.

    Updated Nov. 5, 2025
  • Two young children are playing with toys on the floor
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    galina-kovalenko via Getty Images
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    Collectibles drive toy sales up 7% through September

    The results indicate a return to growth after two years of stagnation, though Q4 performance will rely on how shoppers react to tariffs, a Circana report found.

  • Courteney Cox sits behind a variety of Homecourt products on a table
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    Courtesy of Homecourt
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    Courteney Cox’s Homecourt secures $8M

    The 3-year-old home and personal fragrance company will use the capital to grow its team, build infrastructure and increase brand awareness.

    DTC
  • Mastercard point of sale, retail
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    Courtesy of Mastercard
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    Q&A

    Agentic commerce portends merchant headaches

    AI agents used by shoppers will change the equation for online sellers, according to Mastercard’s executive vice president for security solutions.

  • The interior of a clothing store, with headless mannequins in the front.
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    Courtesy of Urban Outfitters
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    Urban Outfitters expands localized store concept aimed at Gen Z

    The new formats, which feature localized merchandising, will be applied to street-level as well as mall stores. But are they too normal?

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    Drew Angerer via Getty Images
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    Macy’s to shutter unit at Connecticut distribution center

    The closure will take place in stages starting Dec. 28 as the retailer advances a turnaround effort that includes a multiyear supply chain revamp.

  • Parade's first swimwear collection
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    Courtesy of Parade
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    Column

    The Weekly Closeout: Lululemon links up with the NFL, Parade shuts down

    The activewear brand is launching an apparel collection tied to the league’s teams, while the intimates brand abruptly ceased operations after six years.

  • Best Buy 2025 holiday campaign imagery
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    Retrieved from YouTube on November 03, 2025
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    Best Buy bets on sports, creators to serve up holiday gifting inspiration

    The tech retailer will feature creators in its CTV ads for the first time and will advertise during 30 different NFL games throughout the season. 

  • A chain grocery on a street corner.
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    Daphne Howland/Retail Dive
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    AI will accelerate the end of brick and mortar’s reign: Amazon CEO

    The domination of e-commerce is inevitable and will only come faster thanks to the emerging technology, even if physical stores represent opportunity for now, Andy Jassy told analysts Thursday.

  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Halloween casts a spell over retail

    The creepy-crawly event has grown into a monthslong celebration and a $13 billion business. But is it a harbinger for the holidays?

  • Target holiday 2025 campaign imagery for "Kris K. is Back"
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    Courtesy of Target
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    Target brings back ‘Hot Santa,’ adds new characters to holiday push

    Americans are prioritizing small moments of joy to combat a tough economic climate, according to internal research that informed Target’s holiday strategy.