The Latest
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Deep Dive3 retail turnaround success stories, and 3 turnarounds to watch
History offers good and bad news for ailing retailers: Reversing negative sales and profit trends is possible, but mostly for the strongest players in the game.
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TJX sales soar ahead of the holidays
The off-pricer appears to be doing a better job selling department store inventory than the department stores themselves.
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Adidas' AR activation drops shoppers into a trash-filled virtual ocean
Immersing app users in a littered ocean around the holidays highlights environmental issues and shows how the brand turns plastic waste into shoes.
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What department stores gave up when they gave up on the holidays
Marketing around the season was once about wonderment and less about products and prices. That stoked loyalty — and sold toys.
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Dick's Sporting Goods brings gear to life in CGI holiday spot
Videos of animation and live-action filming help tell the story of what happens in the retailer's store at night when the merchandise comes alive.
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Home Depot lowers fiscal guidance, again
The home improvement retailer also missed comp sales estimates for the fourth consecutive quarter.
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A roundup of retail holiday deals
Some retailers are employing competitive pricing, but many are introducing compelling services and ease of logistics for shoppers as ways to compete.
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7-Eleven's delivery app now handles Alexa, Google Assistant orders
New convenience-minded features arrive months after the chain debuted delivery hot spots, mobile checkout and AR loyalty tie-ins.
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Kohl's lowers guidance amid tepid same-store sales
The retailer may be unable to take full advantage of its traffic-boosting Amazon tie-up because its stores are underwhelming, some analysts say.
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As Gen Z turns away from makeup, beauty braces for an ugly holiday season
Ulta Beauty and Estée Lauder faced recent stock downgrades from Piper Jaffray. Analysts expect the category to be more promotional this year.
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What do consumers want for the holidays? Gift cards and clothes
Additionally, half of U.S. shoppers named free expedited shipping as their top desire from retailers, according to a recent McKinsey report.
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Tupperware opens holiday pop-up shop in SoHo
The "immersive store" will feature merchandise and artistic installations, as well as offer product demos.
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ColumnRetail Therapy: The retail Grinch who stole Christmas
Storied department store Harrods dampened the holiday spirit by limiting visits to Santa to those who spend more than $2,500 with the retailer.
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Saks creates multichannel experience for 'Frozen 2' holiday windows
The annual window unveiling will include a live event featuring a musical performance by Idina Menzel, who voices Elsa in the film.
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Nordstrom revamps merchandising team
After naming its first chief merchant in August, the department store is expanding a strategy first tested in Los Angeles.
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ColumnSKU'd: The world doesn't need Ann Taylor
As offices get more casual, do sophisticated apparel basics even fit anymore?
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Coty acquires majority stake in Kylie Jenner's beauty business for $600M
The acquisition, which includes Kylie Jenner's Kylie Cosmetics and Kylie Skin, is expected to close in the third quarter of fiscal 2020.
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Patagonia opens first Worn Wear store
The outdoor retailer's resale business has opened a pop-up in Colorado, which will exclusively sell used items and products from its new ReCrafted collection.
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5 store concepts that no longer exist
Without the correct execution plan in place, expanding into even the most lucrative categories can be unsuccessful.
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Younger consumers more likely to shop during Thanksgiving weekend
Some 165 million people are planning to shop that week, and even those who aren't could be lured by too-good-to-miss deals, a new survey finds.
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TikTok opens door to social commerce with test of shoppable video links
Footage shows how links embedded in posts can go directly to an influencer's curated Amazon page.
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Deep DiveWhat keeps Amazon CEO Jeff Bezos awake at night?
As the company reaches into a growing array of industry sectors, Industry Dive publications pulled together their expertise to analyze how competitors thrive amid the next wave of disruption.
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Walmart links mobile Scan & Shop with printed holiday toy catalog
Browsers can scan pages with their smartphone and add items to their online cart or wish list.
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Aveda taps AI for virtual hair color sampling
The try-on experience features 64 hair colors and a "color melt" effect for another 30 shades.
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Deep DiveLosing to win: Why major retailers need to close more stores
That begs the industry's Goldilocks question: What size footprint is "just right"?
