The Latest
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Deep Dive
How the retail crime bill could bolster ICE
Concerns are mounting that organized retail crime-fighting legislation, which passed the U.S. House and is now before the Senate, could drag retailers into mass deportations that have little to do with theft.
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shutterstock.com/Drazen Zigic
Sponsored by Diebold NixdorfWhat separates top self-service performers from laggards?
Discover the practices helping leading retailers improve self-service performance over time.
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Target debuts style-focused apparel for store associates
In a move aimed at expanding its merchandising authority beyond customers, the new drop leveraged the retailer's renewed partnership with Isaac Mizrahi.
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Old Navy’s new subbrand is a big bet on activewear
The category has long been a strength at Gap Inc.’s value banner, and giving the assortment its own brand identity could propel that further.
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Why SoHo is still a retail favorite
The New York neighborhood is seeing record low retail rental availability rates while some of the city’s other shopping corridors struggle.
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Dueling Amazon, Target October sales events return
With the holidays right around the corner, both retailers will hold deal days next month on everything from toys to groceries and apparel.
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How Carter’s is refreshing its brand to reach Gen Z, millennial parents
An identity overhaul, inclusive of a new logo and revamped social media strategy, is showcased in a campaign that is rooted in self-expression.
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Target to open 8 stores in October
The new locations, including one in the Hamptons, are part of its strategic plan to launch over 300 new stores by 2035.
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Why Lowe’s chief marketer Jen Wilson added digital commerce to her portfolio
The addition of Lowes.com and Marketplace to a purview that includes retail media, loyalty and personalization speaks to the evolution of the marketer role.
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DSW to test affordable luxury shop-in-shops
The Edit will debut at four existing locations this fall as the company looks to leverage the strength of its brand portfolio to bolster lackluster retail sales.
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Target names chief marketing and guest experience officer
Mark Weinstein will be responsible for developing how consumers experience and connect with Target across channels, culture and community.
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Why Bonobos’ fall campaign centers on episodic content with Jack Quaid
Chief marketer Joe Berean details how the social-first series, “The Weekday Warrior Show,” showcases the retailer’s “wry smile” brand positioning.
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Old Navy’s MrBeast deal boosts engagement amid bigger bet on creators
A back-to-school campaign with the top YouTuber is showing early promise, including a traffic bump, as the Gap Inc. retailer rewires its marketing.
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Kohl’s turns to Babies R Us as Sephora falters
The department store is bringing the brand to more stores and adding an exclusive collection. Meanwhile Sephora at Kohl’s sales are down this year.
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Amazon invests over $230M in benefits, pay for Whole Foods store employees
As the company continues to merge its operations with the specialty grocer, this next investment focuses on its frontline workers.
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Column
The Weekly Closeout: Chewy’s sales jump and a retail exec turns politician
The pet retailer scored more than 7% net sales growth in the most recent quarter. Meanwhile, former Hudson’s Bay CEO Helena Foulkes could soon be Rhode Island’s governor.
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Best Buy launches holiday gifting center earlier than ever
The retailer is highlighting its shop-in-shops with Google and Meta as a way to entice holiday shoppers into stores this season.
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Ace Hardware: ‘We’re in the business of building national brands’
The retailer introduced new ways brands can build awareness through its retail media network at its inaugural Upfront event in Chicago.
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Teens start to trust AI recommendations more than friends, parents
There's a generational shift among consumers as they bring AI into their purchasing process, according to a Mastercard report.
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Reformation charts path to double store fleet in 5 years
The DTC brand’s second quarter net revenue jumped 24%, marking a solid start to its debut as a publicly traded company.
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Retailers bet on AI for supply chain, ‘smart’ shopping
Retailers are using AI technologies to overhaul their customer experience, supply chain and personalized shopping offerings.
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Instacart, Shipt launch AI-powered shopping assistants
The companies’ new marketplace tools can build grocery carts based on a conversation with a customer or an uploaded photo.
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FedEx launches Shopify app to combat surprise import charges
FedEx Duty and Tax provides a cost guarantee at checkout and covers any overages to that amount.
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Column
The Weekly Closeout: Reebok partners with Hilary Duff and Saks Fifth Avenue launches fall campaign
The pop icon is the athletic retailer’s latest ambassador. Meanwhile, the department store, and sister brand Neiman Marcus, debuted seasonal campaigns.
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Nordstrom alum takes the CEO reins at Rent the Runway
Paige Thomas, who starts Monday, is one of a cohort hailing from the department store, including interim CEO Teri Bariquit.
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After demise of Joann locations, fabric is now in 90% of Michaels stores
The craft retailer has expanded its Knit & Sew Shop and is hosting events in honor of National Sewing Month to celebrate.