The Latest

  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Deep Dive

    Inside Bed Bath & Beyond’s ambitions to transcend retail

    A rebrand to Neighborhood Intelligence positions it as “bigger than a retail company.” But a slew of recent acquisitions has drawn skepticism.

  • Professionals use a tablet beside a glowing digital globe, with data networks, charts, and location pins conveying global business connectivity.
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    Permission granted by Shutterstock / TippaPatt
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    Sponsored by Orderful

    AI is not replacing EDI. It is fixing what was always wrong with it.

    AI isn't replacing EDI. It's fixing the maintenance overhead that has always made it expensive.

  • View of Kohl's storefront with logo
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    Justin Sullivan via Getty Images
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    Kohl’s unites marketing, digital under new chief customer officer role

    The position combines media, loyalty, digital commerce and other functions under one title. Chief Marketing Officer Christie Raymond will depart the company.

  • A Williams-Sonoma store with a customer walking by.
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    Joe Raedle / Staff via Getty Images
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    Williams-Sonoma AI assistants drive customer engagement — and conversions

    Customers who use Olive, Williams Sonoma’s AI agent, convert at three times a higher rate than those who do not.

  • A Home Depot storefront with a blue sky and lawnmowers in front
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    Nate Delesline III/Retail Dive
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    The Home Depot extends AI assistance in local stores

    The retailer expanded its AI shopping assistant, Magic Apron, to include localized store knowledge to help customers quickly find items, ask product-specific questions and get project advice. 

  • Blue razors and body products in a lineup
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    Permission granted by Dollar Shave Club
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    Dollar Shave Club acquires body care brand Truly Beauty

    Financial terms of the deal were not disclosed, but both brands will retain their distinct identities as Truly Beauty markets to a different customer base.

    DTC
  • A green and yellow Delia's Target collection hoodie on a brunette model
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    Retrieved from Target's website on August 31, 2026
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    Target bets on ’90s nostalgia with exclusive Delia’s collection

    The assortment offers a fresh take on the brand’s vintage style and includes a version of its famous catalog. 

  • A rental brand's fulfillment center with a racks of clothes.
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    Courtesy of Nuuly
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    Nuuly drives Urban Outfitters’ record second-quarter revenue

    The subscription rental service increased its average active subscriber count by more than 30% and posted $179 million in net sales.

  • A Macy's storefront
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    Daphne Howland/Retail Dive
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    Macy’s names senior vice president of creative, production

    The retailer is bringing back former staffer Maya Dukes to lead its creative strategy as it executes on its Bold New Chapter strategy. 

  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    Getty Images
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    Best Buy emphasizes expert support with AI shopping assistant

    Ask Blue can answer shopping questions or guide users to customer support as needed.

  • A headshot of Nike executive Jane Ewing in a black T-shirt with the Nike swoosh.
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    Courtesy of Nike
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    Nike names Walmart vet as commercial chief, months after cutting role

    Jane Ewing joins the company next month and will be “vital” to strengthening connections across the organization, CEO Elliott Hill said.

  • An exterior view of Walmart's new fulfilment center in McCordsville, Indiana
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    Permission granted by Walmart
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    Walmart to build $1.3B fulfillment center in Georgia

    The 1.5-million-square-foot automated facility is slated to break ground later this year.

  • A person wearing a Helly Hansen-branded wind breaker over looks a sea.
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    Courtesy of Kontoor Brands
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    Column

    The Weekly Closeout: Arc’teryx vet heads to Helly Hansen, Avon North America to be acquired

    Kontoor Brands tapped C.J. King to lead Helly Hansen’s North American sports division, while Regent’s deal reunites the beauty company with Avon International.

  • A single-story retail store with beige siding and a large yellow sign reading “Dollar General” above the entrance. Two parked cars and several electric scooters are visible in front of the building. A tall street sign with the same branding stands near the road.
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    Alamy
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    Dollar stores gain as Americans stretch budgets

    Dollar General and Dollar Tree both reported second quarter increases in average ticket and traffic amid a tough macroeconomic backdrop.

  • An orange and white Ulta Beauty storefront with a tree in front
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    Dani James/Retail Dive
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    Ulta leans into exclusivity amid Target Beauty Studio competition

    The specialty retailer reported strong Q2 sales and raised its full-year guidance, though makeup comps were nearly flat compared to last year.

  • U.S. Postal Service workers scan parcels at the Los Angeles Processing and Distribution Center on December 11, 2019 in Los Angeles, California.
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    David McNew/Getty Images via Getty Images
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    USPS announces 6% rate increase for 2026 peak season

    The holiday price bump is set to impact Ground Advantage, Priority Mail and other package shipping services starting Oct. 4.

  • A dark blue flag that reads "Old Navy" in white block letters hands vertically on a building in New York City, shown in the righ of a photo. Another building is on the left, with blue sky in the middl
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    Daphne Howland/Retail Dive
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    Old Navy chief out as sales falter again

    The Gap brand, which lost its luster and was stuck in the doldrums for years, has become the “star of the show” at Gap Inc.

  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: A sit-down with Ron Johnson

    The retail veteran shares his journey with Apple, the infamous stint with J.C. Penney and more ahead of the release of his memoir, “Shop Different.”

  • A mall toy store.
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    Daphne Howland/Retail Dive
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    Build-A-Bear fires chief growth officer as earnings fall flat

    The company's summer trend merchandise didn’t resonate with customers and wholesale progressed slower than expected.

  • The exterior of a refreshed Burlington store
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    Courtesy of Burlington
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    Burlington CEO calls using tariff refunds to cut prices ‘the right thing to do’

    Michael O’Sullivan expects discounts to be widespread in the second half of the year, so lower prices will help struggling customers and protect market share, he told analysts Thursday.

  • Bikes and a car parked in front of a store.
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    Daphne Howland/Retail Dive
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    Sur La Table launches peer-to-peer marketplace

    The kitchenware retailer is partnering with resale technology platform Archive to power its Second Servings venture.

  • Martha Stewart kitchen assortment at Kohl's.
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    Courtesy of Kohl's
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    Kohl’s expands home assortment with Martha Stewart, Bobby Flay

    The retailer will offer cookware and kitchen appliances from the two household names with an eye toward value, functionality and design. 

  • Seniors with shopping carts walk down a grocery aisle.
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    Mario Tama via Getty Images
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    Consumer confidence wanes on dimming view of jobs, incomes, business

    Most consumers expect higher inflation and anticipate that interest rates will rise in the next 12 months, The Conference Board said.

  • Bath & Body Works store refresh
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    Courtesy of Bath & Body Works
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    Bath & Body Works e-commerce returns to growth

    The retailer expects to see continued gains in the channel in the back half of the year through 2027.

  • Barnes & Noble storefront in Chicago.
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    Kaarin Moore/Retail Dive
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    Take a look inside the new Barnes & Noble in Chicago

    As the retailer builds out its store footprint, a location in the heart of the Illinois city is keeping readers in The Loop.

  • A Sephora shop inside of Kohl's in Milwaukee
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    Courtesy of Kohl's
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    Is Sephora becoming a problem for Kohl’s?

    Sales at the beauty shop-in-shops fell for the second straight quarter, and the department store expects that to continue for the rest of the year.