The Latest
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Daphne Howland/Retail Dive
ColumnThe Weekly Closeout: What will happen to Michael Kors and J. Crew celebrates its Barn Jacket
The fashion brand is dragging down Capri Holdings. Meanwhile, the specialty retailer observes 40 years of a key outerwear product.
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Sponsored by LS Retail
AI in grocery retail: 5 tips for better customer experiences
Discover five tips to help you make AI work more effectively across your grocery operations.
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Courtesy of Bed Bath & Beyond
Neighborhood Intelligence reworks Fathom deal
The company formerly known as Bed Bath & Beyond Inc. intends to leverage "substantially all” of its digital assets, including tZero, Medici-related assets and investments in GrainChain.
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Scott Olson via Getty Images
TJX CEO: Distribution model will help weather El Niño
The off-price retailer’s supply chain strategy allows it to hold inventory instead of going straight to stores.
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Permission granted by Stitch Fix
Stitch Fix keeps sales expectations in check as it loses active clients
The apparel-box retailer is gaining market share, but the tough consumer backdrop took a toll at the end of its fiscal year, executives said Wednesday.
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Kendall Davis/Retail Dive
Podcast
The Backroom: A status check on Target’s turnaround
Since naming Michael Fiddelke CEO, the retailer has made headway on its recovery with sales and traffic growth despite the bumps along the way.
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Courtesy of Lowe's
Lowe’s debuts drone delivery pilot with Wing, DoorDash
The initial rollout at a North Carolina store involves over 100 SKUs and could later expand to other locations.
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Courtesy of The Home Depot
Halloween spending expected to reach $13.5B
Shoppers are approaching the holiday “with affordability in mind,” and looking for ways to maximize value, according to a new report.
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Permission granted by Chewy
3 tips from Chewy’s COO on gaining a last-mile delivery edge
Personalization and close carrier collaboration can help shippers win in a space where Amazon and Walmart loom large.
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Courtesy of Target
Target’s new campaign puts design legacy at center of marketing
The effort will extend to creator partnerships and experiential activations and arrives as the retailer’s turnaround efforts begin to show results.
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Cara Salpini/Retail Dive
Tapestry to sell via Google’s Gemini app, AI Mode
Coach and Kate Spade items are now available for purchase in Google’s AI shopping ecosystem.
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Permission granted by Staples
Staples’ chief marketer on introducing a hard button amid bigger B2B push
A full-funnel campaign focuses on a dark alter ego for the easy button that leads to workplace conundrums like misprinted store signs.
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Getty Images
More lower-income households feel financially vulnerable
With pandemic-era support gone and inflation taking a toll, many consumers can't pay their bills and feel bleak about the future, according to research from The Financial Health Network and the University of Southern California.
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Joe Raedle via Getty Images
Retailers tamp down shadow AI but struggle to oversee agentic sprawl
The use of AI agents is soaring in the retail sector, but visibility remains a major challenge, with regulated data at risk.
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Courtesy of Express
ColumnThe Weekly Closeout: Bed Bath & Beyond parent plots a credit union and Express goes back to the ’90s
Neighborhood Intelligence hopes to simplify home ownership with the move. Meanwhile, the apparel retailer is tapping into nostalgia.
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Getty Images
At Home gives its customers a voice in its loyalty program evolution
The retailer leveraged customer research, focus groups and behavioral testing to create the new program.
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Getty Images
Consumers trust AI to advise, but don’t consent to it purchasing for them
Consumers are turning to AI to find deals, but won’t allow it to delegate purchase decisions, an ACI Worldwide survey found.
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Kayla Bartkowski via Getty Images
Deep DiveHow the retail crime bill could bolster ICE
Concerns are mounting that organized retail crime-fighting legislation, which passed the U.S. House and is now before the Senate, could drag retailers into mass deportations that have little to do with theft.
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Courtesy of On
On looks to nearly double sales by 2029 despite ‘far more challenging’ market
A recent entry into soccer will help propel the brand through high-teens growth over the next three years, according to executives. Analysts aren’t so sure.
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Getty Images
Shoppers burned by bad AI recommendations
As more consumers turn to AI to suggest purchases, some regret following the technology’s advice, a new survey finds.
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Shaun Lucas/Retail Dive/Retail Dive, data from Getty Images
August retail sales jump 6.7% as big retailers take market share
Online sales grew over 10% year over year, and analysts say major players are attracting price-conscious shoppers away from smaller competitors.
Updated Sept. 16, 2026 -
Courtesy of Gap
Gap rolls out ‘fashiontainment’ strategy with boy band collaboration
A multiyear deal with Just Your Type is positioned as bigger than a one-off campaign, spanning experiences, clothing and a documentary series.
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Ethan Miller/Getty Images via Getty Images
Amazon asks Meta to remove it from the Muse AI agent experience
The e-commerce giant — which is no stranger to the opt-out approach of agentic purchases — said it was not given advance notice Muse would access its shop.
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Kaarin Vembar/Retail Dive
Why SoHo is still a retail favorite
The New York neighborhood is seeing record low retail rental availability rates while some of the city’s other shopping corridors struggle.
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Courtesy of FAO Schwarz
FAO Schwarz opens Amazon storefront
The toy retailer is expanding its online presence via the e-commerce giant and will feature an Amazon pop-up shop at its flagship store in Rockefeller Center.
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JHVEPhoto via Getty Images
Ethan Allen launches CEO search
The move comes nearly two months after an activist investor pushed to replace the retailer’s board, including CEO and board chair Farooq Kathwari.
