Urban Outfitters expands localized store concept aimed at Gen Z

The new formats, which feature localized merchandising, will be applied to street-level as well as mall stores. But are they too normal?

By Daphne Howland • Nov. 3, 2025

In the season of spending, proof of purchase is the best gift for marketers

Mastercard data shows that retailers saw a 15% overall lift in holiday sales when activating through the Mastercard Commerce Media channel during the holiday period.

By Jill Moser, Senior Vice President, Mastercard Commerce Media • Nov. 3, 2025

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Macy’s to shutter unit at Connecticut distribution center

The closure will take place in stages starting Dec. 28 as the retailer advances a turnaround effort that includes a multiyear supply chain revamp.

By Kelly Stroh • Nov. 3, 2025

Agentic commerce portends merchant headaches

AI agents used by shoppers will change the equation for online sellers, according to Mastercard’s executive vice president for security solutions.

By Patrick Cooley • Nov. 3, 2025

Can Claire’s make a comeback?

Investment firm Ames Watson spoke with Retail Dive about its approach to reinvigorating the brand after buying it out of bankruptcy.

By Dani James • Updated Nov. 5, 2025

AI will accelerate the end of brick and mortar’s reign: Amazon CEO

The domination of e-commerce is inevitable and will only come faster thanks to the emerging technology, even if physical stores represent opportunity for now, Andy Jassy told analysts Thursday.

By Daphne Howland • Oct. 31, 2025

The Weekly Closeout: Lululemon links up with the NFL, Parade shuts down

The activewear brand is launching an apparel collection tied to the league’s teams, while the intimates brand abruptly ceased operations after six years.

By Retail Dive Staff • Oct. 31, 2025

Puma layoffs grow to 1,400 amid broad-based Q3 declines

The athletic brand’s reset — announced earlier this year and still in its early stages — touches wholesale, DTC and all regions.

By Daphne Howland • Oct. 30, 2025

Why this manufacturer isn’t crumbling under tariff pressure

Cookie-cutter maker Ann Clark shifted to in-house production more than two decades ago and sources most inputs domestically.

By Antone Gonsalves • Oct. 30, 2025

State AI rules trigger rising small business angst

Nearly two-thirds of survey respondents said they were worried about potential compliance and litigation costs related to state laws on privacy, AI and technology.

By Alexei Alexis • Oct. 30, 2025

Etsy CEO to step down after nearly 9 years at the helm

Former Depop chief Kruti Patel Goyal will replace Josh Silverman on Jan. 1, an announcement that came with Q3 results that beat expectations.

By Daphne Howland • Oct. 29, 2025

A tale of 3 small businesses: How they changed packaging to mitigate tariffs

A Shark Tank startup, skin care brand and local retailer share their stories of navigating changes with packaging suppliers.

By Shefali Kapadia • Oct. 28, 2025

Gymshark signs Dick’s Sporting Goods as first US wholesale partner

The U.K.-based athletic brand is now available at 12 of the retailer’s House of Sport stores. 

By Howard Ruben • Oct. 28, 2025

Wayfair CEO says tariffs have yet to impact shopper behavior

Aside from a "short-lived" pull forward of certain purchases, the home retailer said it hasn't seen substantial changes to customers’ habits.

By Caroline Jansen • Oct. 28, 2025

Carter’s to lay off 300, close more stores as tariffs decimate profits

The children’s apparel retailer, already chasing profitability before new import duties, will close 150 locations in North America over the next three years.

By Daphne Howland • Oct. 28, 2025

Amazon to cut 14K roles in effort to stay ‘nimble’

The company is betting AI will change its workforce needs and leaning into job cuts as a way to simplify its organizational structure.

By Dani James • Oct. 28, 2025

Puma taps long-time Nike vet to head global retail

Ronald Reijmers also comes with senior leadership experience at Adidas and Gymshark, and will oversee Puma’s full-price and outlet stores globally.

By Howard Ruben • Oct. 28, 2025

Amazon links up with USPS for doorstep returns

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

By Max Garland • Oct. 27, 2025

Half of shoppers plan to use BNPL this holiday season

Affordability and budget control are the top reasons U.S. consumers are using buy now, pay later services, according to a PayPal survey. 

By Tatiana Walk-Morris • Oct. 27, 2025

Build-A-Bear brings on digital exec from Lego

The company named Carmen Flores the senior vice president of e-commerce and digital experiences.

By Kaarin Moore • Oct. 27, 2025

Target cuts 1,800 jobs in what it deems ‘a necessary step’

The mass merchant is laying off 1,000 corporate employees and cutting hundreds of open positions, though store and supply chain roles will be spared.

By Dani James • Oct. 24, 2025

The Weekly Closeout: Amazon hikes fulfillment fees and retailers list AI as a risk factor

The e-commerce giant will increase fees for third-party sellers next year and a growing number of retailers are pointing to AI concerns in their 10-Ks.

By Retail Dive Staff • Oct. 24, 2025

Walmart adding RFID tech to fresh categories

The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management.

By Catherine Douglas Moran • Oct. 23, 2025

Saks Global merchant jumps to Bloomingdale’s

James Newell is the latest executive to leave the luxury conglomerate, which is working to capture synergies from its Saks-Neiman tie-up.

By Daphne Howland • Oct. 23, 2025

Want to make a good impression online this holiday? Be reliable

The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers long term.

By Bryan Wassel • Oct. 23, 2025