Operations: Page 2


  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair CEO says tariffs have yet to impact shopper behavior

    Aside from a "short-lived" pull forward of certain purchases, the home retailer said it hasn't seen substantial changes to customers’ habits.

    By Oct. 28, 2025
  • A Carter's Babies and Kids storefront with a blue sky
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Carter’s to lay off 300, close more stores as tariffs decimate profits

    The children’s apparel retailer, already chasing profitability before new import duties, will close 150 locations in North America over the next three years.

    By Oct. 28, 2025
  • Trendline

    The state of small business

    Disruptions from tariffs, e-commerce and broader economic trends continue to challenge small business operations. 

    By Retail Dive staff
  • Amazon retail online shopping lawsuit
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    Getty Images
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    Amazon to cut 14K roles in effort to stay ‘nimble’

    The company is betting AI will change its workforce needs and leaning into job cuts as a way to simplify its organizational structure.

    By Oct. 28, 2025
  • Puma VP of global retail Ronald Reijmers
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    Courtesy of Puma
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    Puma taps long-time Nike vet to head global retail

    Ronald Reijmers also comes with senior leadership experience at Adidas and Gymshark, and will oversee Puma’s full-price and outlet stores globally.

    By Howard Ruben • Oct. 28, 2025
  • A large cardboard box sits on a welcome mat on the front porch of a house.
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    Courtesy of Amazon
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    Amazon links up with USPS for doorstep returns

    Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

    By Max Garland • Oct. 27, 2025
  • BNPL buy now pay later Sezzle
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    Getty Images
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    Half of shoppers plan to use BNPL this holiday season

    Affordability and budget control are the top reasons U.S. consumers are using buy now, pay later services, according to a PayPal survey. 

    By Tatiana Walk-Morris • Oct. 27, 2025
  • A bright blue storefront entrance.
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    Daphne Howland/Retail Dive
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    Build-A-Bear brings on digital exec from Lego

    The company named Carmen Flores the senior vice president of e-commerce and digital experiences.

    By Oct. 27, 2025
  • People walking past and into a store.
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    Daphne Howland/Retail Dive
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    Target cuts 1,800 jobs in what it deems ‘a necessary step’

    The mass merchant is laying off 1,000 corporate employees and cutting hundreds of open positions, though store and supply chain roles will be spared.

    By Oct. 24, 2025
  • Amazon recently showcased its fulfillment center operations in Detroit at a ribbon cutting event.
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    Courtesy of Amazon
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    Column

    The Weekly Closeout: Amazon hikes fulfillment fees and retailers list AI as a risk factor

    The e-commerce giant will increase fees for third-party sellers next year and a growing number of retailers are pointing to AI concerns in their 10-Ks.

    By Retail Dive Staff • Oct. 24, 2025
  • A worker in a store.
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    Courtesy of Walmart
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    Walmart adding RFID tech to fresh categories

    The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management.

    By Catherine Douglas Moran • Oct. 23, 2025
  • Bloomingdale's flagship in New York City, at night.
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    Daphne Howland/Retail Dive
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    Saks Global merchant jumps to Bloomingdale’s

    James Newell is the latest executive to leave the luxury conglomerate, which is working to capture synergies from its Saks-Neiman tie-up.

    By Oct. 23, 2025
  • Person sits on a couch shopping on an iPad next to a Christmas tree.
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    Getty Images
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    Want to make a good impression online this holiday? Be reliable

    The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers long term.

    By Bryan Wassel • Oct. 23, 2025
  • A collage of various dolls and doll accessories, mostly in shades of pink, with the words "Barbie The Movie" in the center.
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    Courtesy of Mattel
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    After disappointing Q3, Mattel needs a good holiday more than ever

    To mitigate tariffs, retailers are pushing the importation and warehousing of goods onto the toy maker, and their orders are more frequent but smaller.

    By Oct. 22, 2025
  • Close up of Wayfair storefront.
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    Scott Olson via Getty Images
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    Wayfair to shutter Kentucky plant as part of logistics network revamp

    The closure will impact more than 200 employees who will be laid off in phases, starting Jan. 1.

    By Kelly Stroh • Oct. 22, 2025
  • Rite Aid storefront.
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    Courtesy of Rite Aid
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    Will anyone buy Rite Aid’s brand?

    Rivals have snapped up the drugstore chain’s pharmacies and some locations. But the space is oversaturated, and a correction is underway.

    By Oct. 21, 2025
  • A person walks toward a store entrance on a sunny day.
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    Daphne Howland/Retail Dive
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    Five Below expands to Pacific Northwest

    The discount retailer is adding eight locations to the region this November, part of 150 net new stores planned for this fiscal year.

    By Oct. 21, 2025
  • A furniture store window.
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    Daphne Howland/Retail Dive
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    Lovesac sees ‘strong progress’ from 4-step tariff plan

    The furniture retailer’s strategy includes price hikes, supplier negotiations and diversifying its sourcing footprint beyond China.

    By Antone Gonsalves • Oct. 20, 2025
  • The exterior of Gucci store shows the brand's logo.
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    Lauren DeCicca via Getty Images
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    L’Oréal signs $4B beauty deal with Kering

    A new strategic partnership will see Creed join the L’Oréal Luxe portfolio, along with 50-year beauty licenses for Gucci, Balenciaga and Bottega Veneta.

    By Oct. 20, 2025
  • A parent and a child shop in Toys R Us
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    Courtesy of Go Retail Group
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    Toys R Us accelerates flagship openings, seasonal shops

    The expansion is a “significant milestone” in the brand’s growth, according to the company.

    By Oct. 20, 2025
  • Exterior of a Costco store
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    Tim Boyle via Getty Images
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    Costco leans on SKU flexibility, buyer experience for tariff strategy

    The retailer has also opted to shift production origins and consolidate buying to lower the cost of goods.

    By Kelly Stroh • Oct. 20, 2025
  • People with Velveeta cheese in hand
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    Prime Social Group

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    Sponsored by Recess

    Unlocking brand budgets: How retail media networks can monetize experiential sampling with full-funnel attribution

    To reignite growth and hit revenue targets, RMN leaders need more than fresh tactics—they need new media inventory types and ways to monetize shopper relationships.

    Oct. 20, 2025
  • A Saks storefront in Chicago.
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    Kaarin Moore/Retail Dive
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    Saks Global Q2 revenue slumps, loss widens amid inventory woes

    Some vendors are still owed money, and a number have stopped shipping to the luxury retailer, a scenario analysts have warned about for months.

    By Oct. 17, 2025
  • People stand outside a red brick REI store in New York City, with protest signs.
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    Michael M. Santiago via Getty Images
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    REI to close 3 stores in 2026

    A location in Paramus, New Jersey, will shutter in Q1, while stores in New York City’s SoHo neighborhood and Boston will close in late 2026.

    By Oct. 17, 2025
  • An Amazon employee
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    Courtesy of Amazon
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    Amazon to hire 250K holiday workers for third consecutive year

    The e-commerce giant aims to hire a quarter of a million seasonal, full- and part-time employees across its fulfillment and transportation network.

    By Howard Ruben • Oct. 17, 2025
  • A closeup shot of a person wearing red, white and black sneakers with a Nike logo and black track pants with a Jordan logo.
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    Neilson Barnard via Getty Images
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    Column

    The Weekly Closeout: Toms names Crocs vet CEO and is drop culture winding down?

    Jessica Alsing, who spent more than eight years at Crocs, is taking the reins at Toms. Meanwhile, one analyst sees signs of an end to the popular sales model.

    By Retail Dive Staff • Oct. 17, 2025