Operations: Page 2


  • Skechers storefront.
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    Kaarin Vembar/Retail Dive
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    Column

    The Weekly Closeout: Skechers deal clears hurdles while Gap eyes store improvement

    3G Capital will take the footwear brand private. Meanwhile, Gap Inc. CEO Richard Dickson sees work to do in brick and mortar.

    By Retail Dive Staff • Sept. 5, 2025
  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    hapabapa via Getty Images
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    Best Buy, Uber Eats partner on same-day delivery, scheduled drop-offs

    Shoppers can use the Uber Eats app to have electronics delivered from over 800 of the retailer’s locations. 

    By Tatiana Walk-Morris • Sept. 4, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • The outside of a Gap store
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    daboost via Getty Images
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    Gap Inc. bets big on beauty, accessories

    At the Goldman Sachs Global Retailing Conference, Gap Inc. CEO Richard Dickson called these high-margin “sleeper categories” that its customers want.

    By Sept. 4, 2025
  • American Girl doll Summer McKinny
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    Courtesy of Mattel
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    Mattel restructures its brand leadership team

    The reset includes adding two new roles: chief global brand officer and global head of dolls. 

    By Sept. 4, 2025
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    Home Depot closes on GMS acquisition

    The $5.5 billion deal to acquire GMS, which specializes in drywall, ceilings and steel framing, bolsters Home Depot’s pro offerings.

    By Sept. 4, 2025
  • An orange and pink Ulta Beauty storefront.
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    Courtesy of Ulta Beauty
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    Ulta expands globally with Mexico store openings

    The beauty retailer debuted two locations in the country last month and says it is on track to open its first location in the Middle East this year.

    By Sept. 4, 2025
  • Target shopping carts outside of the store
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    Justin Sullivan via Getty Images
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    Target scales back on in-store fulfillment strategy

    The retailer will take recent learnings about which stores are "built to fulfill" and apply it to up to 40 more locations by the year's end.

    By Kelly Stroh • Sept. 4, 2025
  • Boxes of flowers are moved on a forklift.
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    Joe Raedle via Getty Images
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    Deep Dive

    De minimis’ end: How shippers are adapting for peak season and beyond

    Experts foresee hurdles in both pricing and logistics for importers that have relied on the duty exemption for sub-$800 goods.

    By Max Garland • Sept. 4, 2025
  • A close up of a man's hand holding a phone displaying a conversation with a chatbot.
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    ArtMarie via Getty Images
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    Worldpay rewires for bot shoppers

    The processor aims to prepare its merchant clients for the opportunities and risks of AI-driven agentic shopping.

    By Lynne Marek • Sept. 3, 2025
  • a display case showing an AI-enabled laptopt
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    Joe Raedle/Staff via Getty Images
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    Consumers want AI guardrails, but few business leaders have policies in place

    More than one-quarter of customer experience leaders say their organization is ready to deploy agentic AI, despite having no governance policy in place, Genesys found.

    By Michael Brady • Sept. 3, 2025
  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    How to keep the ‘off’ in ‘off price’ in the tariff era

    In order to make good on their value promise, TJX, Ross and Burlington are being hyper-vigilant about pricing across the industry.

    By Sept. 3, 2025
  • The inside of a  A Williams Sonoma store.
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    Joe Raedle / Staff via Getty Images
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    Williams-Sonoma to launch AI-powered ‘culinary companion’

    Meanwhile, the company has scaled its AI customer service assistant across its portfolio. 

    By Bryan Wassel • Sept. 3, 2025
  • A Staples storefront
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    Tim Boyle via Getty Images
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    Staples to bring optical centers to stores through Now Optics partnership

    Through the tie-up, Stanton Optical will offer eye exams, prescription lenses and more in five of the office retailer’s locations.

    By Howard Ruben • Sept. 3, 2025
  • Shot of Crocs footwear at a Crocs store in Chicago Il on July 22, 2021
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    Scott Olson via Getty Images
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    Crocs appoints Nike alum as CFO

    Patraic Reagan is stepping into the role following the resignation of Susan Healy.

    By Grace Noto • Sept. 3, 2025
  • The Nike "swoosh" on the side of a building, with another building seen behind it.
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    Daphne Howland/Retail Dive
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    Nike to lay off less than 1% of corporate team

    The cuts come after CEO Elliott Hill unveiled a strategy a few months ago to realign the company’s teams around key sports.

    By Sept. 2, 2025
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    Daphne Howland/Retail Dive
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    Claire’s scales back store closures to 300 following $140M buyout offer

    The bankrupt mall chain had moved to shutter 700 locations and was mulling the liquidation of its entire 1,500-store fleet in North America.

    By Sept. 2, 2025
  • Village Medical at Walgreens entryway
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    Permission granted by VillageMD
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    Sycamore Partners closes Walgreens acquisition, splits retailer into 5 companies

    Mike Motz has been named the CEO of Walgreens. He was formerly the chief executive of Staples U.S. Retail, a Sycamore portfolio company.

    By Susanna Vogel • Sept. 2, 2025
  • A display window below a blank banner that reads "Victoria's Secret" and contains three photos: A closeup portrait of a person's face, a perfume bottle, and a zoomed out portrait of the person.
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    Daphne Howland/Retail Dive
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    ‘We are firmly in growth mode’: Victoria’s Secret CEO

    The company beat Q2 expectations despite hits from tariffs and a major data breach.

    By Aug. 28, 2025
  • A green and red brick Dick's storefront with trees in the foreground.
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    Courtesy of Dick's Sporting Goods
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    Dick’s sales growth continues apace in Q2

    The retailer raised its full-year guidance ahead of its planned merger with Foot Locker, which reported a 2.4% sales decline in the quarter.

    By Aug. 28, 2025
  • Containers are seen at the Port of Keelung on April 04, 2025 in Keelung, Taiwan. U.S. President Donald Trump on Wednesday announced sweeping "reciprocal tariffs" on U.S. trading partners, including a 32 percent tax on goods from Taiwan that is set to take effect on April 9.
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    Annabelle Chih via Getty Images
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    3 ways tariffs are impacting retailers

    From pulling forward inventory to enacting cost increases, here are ways retailers are taking a hit from levies going into the second half of the year.

    By Retail Dive Staff • Aug. 28, 2025
  • The interior of an Under Armour store in Houston, Texas.
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    Brandon Bell via Getty Images
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    Retailers double down on AI despite reliability concerns

    Over half of retailers expect most customer interactions will be handled by AI within five years, according to a Monday.com survey.

    By Lindsey Wilkinson • Aug. 27, 2025
  • A person with white wired headphones and a white bag stands outside a clothing store.
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    Daphne Howland/Retail Dive
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    Lululemon names AI exec to improve product innovation, speed

    The brand's CIO is departing the company while Ranju Das takes on a newly formed chief AI and technology officer position. 

    By Aug. 26, 2025
  • A blue Gabe's storefront entrance.
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    Courtesy of Gabe's
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    Regional off-pricer Gabe’s under new ownership, avoids bankruptcy

    A group of lenders has taken over the retailer, a deal with buy-in from vendors and landlords that has significantly reduced its debt.

    By Aug. 26, 2025
  • A screen with a style quiz from David's Bridal. The company wants to help couples with wedding planning using AI.
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    Courtesy of David's Bridal
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    David’s Bridal launches AI to help couples manage wedding tasks

    Pearl Planner features a built-in chat assistant, adaptable task boards and dynamic timelines to help users centralize planning with real-time updates.

    By Aug. 26, 2025
  • An associate stocks a shelf at a Home Depot
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    Brandon Bell / Staff via Getty Images
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    Home Depot focuses on faster deliveries to boost satisfaction

    Dedicated associates and machine learning-driven efficiency improvements helped the retailer achieve its fastest ever delivery speeds during the second quarter, executives said.

    By Bryan Wassel • Aug. 25, 2025