Operations: Page 2


  • Close up of buyer trying on shoes
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    Getty Images
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    Former Shoe Carnival CFO retakes finance chief reins

    Kerry Jackson will slip back into the role he held for nearly three decades as the company targets expansive growth plans for its Shoe Station banner.

    By Grace Noto • Sept. 29, 2025
  • A selection of Bath & Body Works dryer sheets.
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    Courtesy of Bath & Body Works
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    Bath & Body Works wants to get inside your dryer

    The retailer wants to bring immersive fragrance experiences to daily tasks, according to Chief Merchandising Officer Betsy Schumacher.

    By Sept. 29, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

    By Retail Dive staff
  • Lululemon storefront.
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    Kaarin Vembar/Retail Dive
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    De minimis elimination strains Lululemon’s fulfillment model

    The retailer expects a $240 million gross profit hit this year stemming from tariffs and the end of the duty exemption.

    By Max Garland • Sept. 29, 2025
  • Saleswoman giving shopping bag to male customer
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    istockphoto.com/xavierarnau

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    Sponsored by SPS Commerce

    Holiday prep 2025: why supplier performance will make or break your season

    The converging forces that will shape 2025 holiday retail success.

    Sept. 29, 2025
  • The banner above an entrance to a RadioShack store.
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    "radioshack" by Ryan McKnight is licensed under CC BY 2.0
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    SEC says former RadioShack buyer ran a Ponzi scheme, unprofitable brands

    The federal regulator alleged that REV’s co-founders misled investors about the profitability of its retail portfolio, which also included Stein Mart and Dress Barn, and misappropriated investor funds. 

    By Sept. 26, 2025
  • Target checkout lane for kids.
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    Courtesy of Target
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    Target introduces in-store toy demos, kids’ catalog for the holidays

    The retailer is also highlighting thousands of toys it will offer under $20, as a way to emphasize value.  

    By Sept. 26, 2025
  • An in-store display of "The Party Shop" inside Michaels
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    Courtesy of Michaels
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    Michaels rolls out party, knitting shops in wake of Joann and Party City bankruptcies

    The Knit & Sew space in stores, which comes about three months after the craft retailer acquired Joann’s IP, will feature co-branded signage.

    By Howard Ruben • Sept. 26, 2025
  • The Amazon Prime app is seen on a mobile phone.
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    Getty Images via Getty Images
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    Amazon to pay $2.5B settlement over ‘deceptive’ Prime membership allegations

    The online retailer didn't admit to any wrongdoing regarding the FTC's accusation that the company duped customers into signing up for memberships and then made it difficult to cancel.

    By Kristen Doerer • Sept. 26, 2025
  • President Donald Trump sits in the Oval Office of the White House on Sept. 25, 2025, in Washington, D.C.
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    Andrew Harnik via Getty Images
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    Trump sets tariffs on furniture, other sectors

    The new levies on kitchen cabinets, bathroom vanities, upholstered furniture and other goods will go into effect Wednesday.

    By Philip Neuffer • Sept. 26, 2025
  • The exterior of Arc'teryx's store in New York City.
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    Courtesy of Jesse Liaw
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    Column

    The Weekly Closeout: Muji launches skin care and Arc’teryx aims for $5B in sales

    The Japanese retailer is debuting a serum and a lotion. Meanwhile, the outdoors brand rolled out a series of goals for 2030.

    By Retail Dive Staff • Sept. 26, 2025
  • People walk through a red tunnel in a store.
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    Courtesy of Target
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    Target to redesign SoHo store with style focus

    The mass retailer will phase in an updated store layout starting this fall, shifting the merchandise assortment from essentials to apparel and beauty. 

    By Sept. 25, 2025
  • A mall clothing store.
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    Daphne Howland/Retail Dive
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    Urban Outfitters, Calvin Klein veteran jumps to Chico’s

    Trish Donnelly now leads a group of brands that were struggling when Sycamore Partners bought them for $1 billion a couple of years ago.

    By Sept. 25, 2025
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy adds new AI-driven seller features

    The company is rolling out a suite of optional tools to help merchants update listings and communicate with buyers faster. 

    By Tatiana Walk-Morris • Sept. 25, 2025
  • Victoria's Secret's Home Fragrance collection.
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    Courtesy of Victoria's Secret
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    Victoria’s Secret launches home fragrance

    The collection is releasing just in time for the holiday season, as the retailer chases a growing market segment. 

    By Sept. 24, 2025
  • The outside of the Macy's store in Herald Square in NYC during the holidays.
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    Kaarin Moore/Retail Dive
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    Retail’s seasonal hiring could hit lowest point since 2009

    Challenger, Gray & Christmas predicts that retailers will bring on fewer than 500,000 employees in Q4, a low last seen following the 2008 financial crisis.

    By Sept. 24, 2025
  • American Girl doll of the year 2026.
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    Courtesy of American Girl
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    The American Girl doll of the year is Samantha’s great, great granddaughter

    With Raquel Reyes, the company has created a descendant of another character for the first time — while introducing a new generation to its luxury product.

    By Sept. 24, 2025
  • Walmart Connect app
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    Courtesy of Walmart
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    Walmart boosts search accuracy across languages with better translations

    An AI agent flags search terms, which are sent to a team of linguists who find the right meaning and add it to the company’s translation platform.

    By Bryan Wassel • Sept. 23, 2025
  • The outside of an Office Depot store.
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    Joe Raedle / Staff via Getty Images
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    Office Depot owner to go private for $1B

    The ODP Corporation has agreed to be bought by an affiliate of private equity group Atlas Holdings for $28 per share in cash.

    By Sept. 22, 2025
  • A James Avery artisan.
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    Courtesy of James Avery
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    How James Avery Jewelry won back legacy customers

    The launch of the “Designs From Our Archives” collection highlighted artisans — and had customers lining up outside of stores. 

    By Sept. 22, 2025
  • A Saks store in Chicago.
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    Kaarin Moore/Retail Dive
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    Column

    The Weekly Closeout: Saks Fifth Avenue merchant exits, RH sees Q2 gains despite tariffs

    After two decades at the department store, Will Cooper is leaving, while the home goods retailer saw net income improve nearly 80% in the second quarter.

    By Retail Dive Staff • Sept. 19, 2025
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    Daphne Howland/Retail Dive
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    Claire’s acquisition closes with plans for smaller store footprint

    Ames Watson wants to keep the piercing retailer's mall locations relevant through upgraded merchandising, piercing services and store concepts.

    By Sept. 19, 2025
  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    How Target is rethinking search for generative AI

    While most shoppers are still using one or two keywords for a traditional online search, longer, more complex queries are on the rise.

    By Sept. 19, 2025
  • Header image for "Aeropostale, Forever 21 Owner Authentic Brands Exploring IPO"
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    Getty Images
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    Forever 21 may open stores in the US, after all

    Authentic Brands Group, which controls the fast-fashion brand’s IP, said it’s close to a deal. The brand management firm on Wednesday had announced e-commerce and wholesale partnerships.

    By Sept. 19, 2025
  • A mobile phone with the Gap website showing Klarna payment options.
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    Courtesy of Klarna
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    Gap Inc. teams up with Klarna on flexible payments

    The apparel retailer is offering Klarna’s payment services to U.S. shoppers across its portfolio of brands, including Old Navy and Athleta. 

    By Tatiana Walk-Morris • Sept. 18, 2025
  • Dallas-area Neiman Marcus store will close after next year

    Owner Saks Global continues the renovation of the Neiman Marcus NorthPark anchor and a “potential reimagination” of the downtown store.

    By Sept. 18, 2025