Operations: Page 2
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The American Girl doll of the year is Samantha’s great, great granddaughter
With Raquel Reyes, the company has created a descendant of another character for the first time — while introducing a new generation to its luxury product.
By Kaarin Moore • Sept. 24, 2025 -
Walmart boosts search accuracy across languages with better translations
An AI agent flags search terms, which are sent to a team of linguists who find the right meaning and add it to the company’s translation platform.
By Bryan Wassel • Sept. 23, 2025 -
Explore the Trendlineâž”
Courtesy of PayPal Inc.TrendlineThe state of retail returns
Retailers of all sizes are streamlining operations so customers can have a smooth return experience.
By Retail Dive staff -
Office Depot owner to go private for $1B
The ODP Corporation has agreed to be bought by an affiliate of private equity group Atlas Holdings for $28 per share in cash.
By Dani James • Sept. 22, 2025 -
How James Avery Jewelry won back legacy customers
The launch of the “Designs From Our Archives” collection highlighted artisans — and had customers lining up outside of stores.
By Kaarin Moore • Sept. 22, 2025 -
Column
The Weekly Closeout: Saks Fifth Avenue merchant exits, RH sees Q2 gains despite tariffs
After two decades at the department store, Will Cooper is leaving, while the home goods retailer saw net income improve nearly 80% in the second quarter.
By Retail Dive Staff • Sept. 19, 2025 -
Claire’s acquisition closes with plans for smaller store footprint
Ames Watson wants to keep the piercing retailer's mall locations relevant through upgraded merchandising, piercing services and store concepts.
By Dani James • Sept. 19, 2025 -
How Target is rethinking search for generative AI
While most shoppers are still using one or two keywords for a traditional online search, longer, more complex queries are on the rise.
By Kaarin Moore • Sept. 19, 2025 -
Forever 21 may open stores in the US, after all
Authentic Brands Group, which controls the fast-fashion brand’s IP, said it’s close to a deal. The brand management firm on Wednesday had announced e-commerce and wholesale partnerships.
By Daphne Howland • Sept. 19, 2025 -
Gap Inc. teams up with Klarna on flexible payments
The apparel retailer is offering Klarna’s payment services to U.S. shoppers across its portfolio of brands, including Old Navy and Athleta.
By Tatiana Walk-Morris • Sept. 18, 2025 -
"Exterior view of historic Neiman Marcus flagship store in Dallas, Texas as seen from Commerce Street." by Dfwcre8tive is licensed under CC BY 3.0
Dallas-area Neiman Marcus store will close after next year
Owner Saks Global continues the renovation of the Neiman Marcus NorthPark anchor and a “potential reimagination” of the downtown store.
By Daphne Howland • Sept. 18, 2025 -
Amazon taps agentic AI to help sellers manage inventory, shipments
An enhanced version of the e-commerce giant’s Seller Assistant tool can flag slow-moving products, product safety violations and compliance requirements.
By Tatiana Walk-Morris • Sept. 18, 2025 -
No US stores in Forever 21’s comeback plans
The fast-fashion brand, whose U.S. operator went bankrupt this year, has inked three new partnerships for its e-commerce and wholesale businesses.
By Daphne Howland • Sept. 18, 2025 -
Amazon adds Walmart, Shopify, Shein to Multi-Channel Fulfillment coverage
The announcement is one of several logistics and fulfillment upgrades for sellers the e-commerce giant revealed Thursday.
By Kelly Stroh • Sept. 18, 2025 -
Love Your Melon to relaunch after founder reacquires brand
Zachary Quinn bought back the company, known for its beanie caps, that Win Brands Group acquired in 2022.
By Howard Ruben • Sept. 18, 2025 -
Kirkland’s to convert all stores to Bed Bath & Beyond, pivot to wholesale
The home retailer will rebrand about 250 to 275 of its current locations, close the rest and open more in traditional Bed Bath & Beyond markets.
By Dani James • Sept. 17, 2025 -
What Gap Inc. beauty, accessories hires say about its ambitions
The four executives and advisers announced Wednesday are among the top merchants and designers in these categories.
By Daphne Howland • Sept. 17, 2025 -
The holidays should be OK for retailers that try hard enough
Sustaining robust sales growth into Q4 will mean sharp vendor negotiations — and a keen understanding of the customer, analysts say.
By Daphne Howland • Sept. 17, 2025 -
Deep Dive
How the retail sector teams up to defend against cybercrime
The cyberthreat intel-sharing and collaboration group RH-ISAC is helping companies confront cyberattacks. But the challenge is delivering timely intelligence in a dynamic threat environment.
By Eric Geller • Sept. 16, 2025 -
Amazon’s Prime Big Deal Days event returns in October
The sale, which marks the company’s kickoff to the holiday shopping season, is scheduled for Oct. 7 and Oct. 8.
By Kaarin Moore • Sept. 16, 2025 -
Target doubles new merchandise, expands next-day delivery for the holidays
The mass retailer, which is in the midst of a turnaround, will also bring back its Target Circle Week savings event in October.
By Dani James • Sept. 16, 2025 -
Universal Music chief joins Gap Inc. board amid comeback effort
Universal Music Publishing Group CEO Jody Gerson arrives as the apparel retailer works to regain cultural relevance, especially at its namesake brand.
By Daphne Howland • Sept. 15, 2025 -
Primark expands US footprint
The global fashion retailer is celebrating 10 years in the country by taking on new leases and launching in Minnesota.
By Kaarin Moore • Sept. 15, 2025 -
Bed Bath & Beyond closes $10M Kirkland’s Home acquisition
The deal, which includes the Kirkland's Home trade name and some brand assets, will see Kirkland’s expand into wholesale.
By Dani James • Sept. 15, 2025 -
VF Corp. to sell Dickies for $600M
Bluestar Alliance, which in recent years has added Off-White, Palm Angels and Scotch & Soda to its stable, has agreed to buy the workwear brand.
By Daphne Howland • Sept. 15, 2025 -
Asos targets supply chain visibility upgrade
The apparel retailer tapped traceability platform TrusTrace to strengthen operational transparency down to the Tier 5 level.
By Kelly Stroh • Sept. 15, 2025