Operations: Page 2


  • American Girl doll of the year 2026.
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    Courtesy of American Girl
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    The American Girl doll of the year is Samantha’s great, great granddaughter

    With Raquel Reyes, the company has created a descendant of another character for the first time — while introducing a new generation to its luxury product.

    By Sept. 24, 2025
  • Walmart Connect app
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    Courtesy of Walmart
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    Walmart boosts search accuracy across languages with better translations

    An AI agent flags search terms, which are sent to a team of linguists who find the right meaning and add it to the company’s translation platform.

    By Bryan Wassel • Sept. 23, 2025
  • A customer using Happy Returns at an Ulta Beauty store Explore the Trendlineâž”
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    Courtesy of PayPal Inc.
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    Trendline

    The state of retail returns

    Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

    By Retail Dive staff
  • The outside of an Office Depot store.
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    Joe Raedle / Staff via Getty Images
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    Office Depot owner to go private for $1B

    The ODP Corporation has agreed to be bought by an affiliate of private equity group Atlas Holdings for $28 per share in cash.

    By Sept. 22, 2025
  • A James Avery artisan.
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    Courtesy of James Avery
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    How James Avery Jewelry won back legacy customers

    The launch of the “Designs From Our Archives” collection highlighted artisans — and had customers lining up outside of stores. 

    By Sept. 22, 2025
  • A Saks store in Chicago.
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    Kaarin Moore/Retail Dive
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    Column

    The Weekly Closeout: Saks Fifth Avenue merchant exits, RH sees Q2 gains despite tariffs

    After two decades at the department store, Will Cooper is leaving, while the home goods retailer saw net income improve nearly 80% in the second quarter.

    By Retail Dive Staff • Sept. 19, 2025
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    Daphne Howland/Retail Dive
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    Claire’s acquisition closes with plans for smaller store footprint

    Ames Watson wants to keep the piercing retailer's mall locations relevant through upgraded merchandising, piercing services and store concepts.

    By Sept. 19, 2025
  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    How Target is rethinking search for generative AI

    While most shoppers are still using one or two keywords for a traditional online search, longer, more complex queries are on the rise.

    By Sept. 19, 2025
  • Header image for "Aeropostale, Forever 21 Owner Authentic Brands Exploring IPO"
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    Getty Images
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    Forever 21 may open stores in the US, after all

    Authentic Brands Group, which controls the fast-fashion brand’s IP, said it’s close to a deal. The brand management firm on Wednesday had announced e-commerce and wholesale partnerships.

    By Sept. 19, 2025
  • A mobile phone with the Gap website showing Klarna payment options.
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    Courtesy of Klarna
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    Gap Inc. teams up with Klarna on flexible payments

    The apparel retailer is offering Klarna’s payment services to U.S. shoppers across its portfolio of brands, including Old Navy and Athleta. 

    By Tatiana Walk-Morris • Sept. 18, 2025
  • Dallas-area Neiman Marcus store will close after next year

    Owner Saks Global continues the renovation of the Neiman Marcus NorthPark anchor and a “potential reimagination” of the downtown store.

    By Sept. 18, 2025
  • A close-up of a phone screen with suggestions from an AI assistant on inventory storage utilization.
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    Courtesy of Amazon
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    Amazon taps agentic AI to help sellers manage inventory, shipments

    An enhanced version of the e-commerce giant’s Seller Assistant tool can flag slow-moving products, product safety violations and compliance requirements.

    By Tatiana Walk-Morris • Sept. 18, 2025
  • Three teens standing on an outdoor track.
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    Courtesy of Authentic Brands Group
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    No US stores in Forever 21’s comeback plans

    The fast-fashion brand, whose U.S. operator went bankrupt this year, has inked three new partnerships for its e-commerce and wholesale businesses.

    By Sept. 18, 2025
  • Packages move down a conveyor belt at an Amazon same-day delivery facility in Orlando, Florida, on Dec. 2, 2024.
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    Miguel J. Rodriguez Carrillo via Getty Images
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    Amazon adds Walmart, Shopify, Shein to Multi-Channel Fulfillment coverage

    The announcement is one of several logistics and fulfillment upgrades for sellers the e-commerce giant revealed Thursday.

    By Kelly Stroh • Sept. 18, 2025
  • A man wearing a blue beanie from Love Your Melon
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    Courtesy of Love Your Melon
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    Love Your Melon to relaunch after founder reacquires brand

    Zachary Quinn bought back the company, known for its beanie caps, that Win Brands Group acquired in 2022.

    By Howard Ruben • Sept. 18, 2025
  • Kirkland’s to convert all stores to Bed Bath & Beyond, pivot to wholesale

    The home retailer will rebrand about 250 to 275 of its current locations, close the rest and open more in traditional Bed Bath & Beyond markets.

    By Sept. 17, 2025
  • Four black and white portraits.
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    Courtesy of Gap Inc.
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    What Gap Inc. beauty, accessories hires say about its ambitions

    The four executives and advisers announced Wednesday are among the top merchants and designers in these categories.

    By Sept. 17, 2025
  • Two people with shopping bags, walking down the street on a snowy day.
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    Getty Images
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    The holidays should be OK for retailers that try hard enough

    Sustaining robust sales growth into Q4 will mean sharp vendor negotiations — and a keen understanding of the customer, analysts say.

    By Sept. 17, 2025
  • Shoes sit on display tables and shelves in a store
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    Brandon Bell via Getty Images
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    Deep Dive

    How the retail sector teams up to defend against cybercrime

    The cyberthreat intel-sharing and collaboration group RH-ISAC is helping companies confront cyberattacks. But the challenge is delivering timely intelligence in a dynamic threat environment.

    By Eric Geller • Sept. 16, 2025
  • Person holding an Amazon Prime box.
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    Courtesy of Amazon
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    Amazon’s Prime Big Deal Days event returns in October

    The sale, which marks the company’s kickoff to the holiday shopping season, is scheduled for Oct. 7 and Oct. 8. 

    By Sept. 16, 2025
  • People walking past and into a store.
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    Daphne Howland/Retail Dive
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    Target doubles new merchandise, expands next-day delivery for the holidays

    The mass retailer, which is in the midst of a turnaround, will also bring back its Target Circle Week savings event in October.

    By Sept. 16, 2025
  • A person with long brown hair smiles.
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    Courtesy of Gap Inc.
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    Universal Music chief joins Gap Inc. board amid comeback effort

    Universal Music Publishing Group CEO Jody Gerson arrives as the apparel retailer works to regain cultural relevance, especially at its namesake brand.

    By Sept. 15, 2025
  • Exterior of a Primark store in downtown Chicago.
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    Kaarin Moore/Retail Dive
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    Primark expands US footprint

    The global fashion retailer is celebrating 10 years in the country by taking on new leases and launching in Minnesota. 

    By Sept. 15, 2025
  • A slightly tilted image of a storefront, closeup, with the words "Bed Bath & Beyond."
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond closes $10M Kirkland’s Home acquisition

    The deal, which includes the Kirkland's Home trade name and some brand assets, will see Kirkland’s expand into wholesale.

    By Sept. 15, 2025
  • A rack of shirts on hangers.
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    Matt Winkelmeyer via Getty Images
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    VF Corp. to sell Dickies for $600M

    Bluestar Alliance, which in recent years has added Off-White, Palm Angels and Scotch & Soda to its stable, has agreed to buy the workwear brand.

    By Sept. 15, 2025
  • ASOS logo on a rack of clothing
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    Gonzalo Marroquin via Getty Images
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    Asos targets supply chain visibility upgrade

    The apparel retailer tapped traceability platform TrusTrace to strengthen operational transparency down to the Tier 5 level.

    By Kelly Stroh • Sept. 15, 2025