Operations: Page


  • A wall of shopping carts outside a Walmart store in Mountain View, California, on Nov. 13, 2019.
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    Getty Images
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    Walmart US chief operating officer to depart

    Leadership shakeups are continuing at the mass retailer about five months after John Furner formally took over the CEO position.

    By July 17, 2026
  • Lance Bass and Danielle Fishel sitting side by side in leather armchairs.
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    Courtesy of QVC
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    Column

    The Weekly Closeout: RadioShack eyes a comeback, Wayfair and QVC kick off the holidays

    The electronics company hired a managing director for RadioShack USA, while the online retailers roll out July holiday-themed sales events.

    By Retail Dive Staff • July 17, 2026
  • Trendline

    Retail's quest to improve the customer experience

    From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

    By Retail Dive staff
  • The Kate Spade logo is seen on a storefront.
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    Drew Angerer/Getty Images via Getty Images
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    Kate Spade focused on ‘reigniting the magic’ with new chief marketer

    L'Oréal veteran Allison Badea has been tapped for the role as the brand faces falling sales and a long turnaround road.

    By July 17, 2026
  • An orange and pink Ulta Beauty storefront.
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    Courtesy of Ulta Beauty
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    Ulta Beauty names Domino’s veteran as CTO

    Kelly Garcia, who has been on the board since 2022, joins the retailer in the midst of a tech-driven strategy to drive growth and personalization.

    By Paige Gross • July 17, 2026
  • A person goes live on TikTok for QVC Group
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    Courtesy of QVC Group
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    QVC Group nears bankruptcy exit with approved restructuring plan

    The HSN and QVC owner will have reduced its debt by over $5 billion when it exits Chapter 11.

    By July 16, 2026
  • A person hugs their knees on a bench, with Salomon shoes on.
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    Courtesy of Foot Locker x Salomon
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    Foot Locker brings in Salomon to boost assortment

    The athletics retailer is partnering with the France-based premium sneaker brand as parent company Dick’s pursues an extensive inventory refresh. 

    By Lara Ewen • July 16, 2026
  • A Bath & Body Works store in Brazil.
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    Permission granted by Bath & Body Works
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    Bath & Body Works launches in Brazil

    The retailer debuted its first store in the country in São Paulo as international growth remains a driving force for its transformation strategy. 

    By July 15, 2026
  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    Getty Images
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    Best Buy revamps C-suite ahead of CEO change

    Several company veterans were named to new leadership positions as incoming chief Jason Bonfig charts out the retailer's future.

    By July 15, 2026
  • A person walks past a beauty spa.
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    Daphne Howland/Retail Dive
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    Macy’s Inc. taps Kering Beauté exec to lead Bluemercury

    Alexandre Choueiri was CEO and president of the Americas, the largest region for the L'Oréal-aligned luxury beauty business.

    By July 15, 2026
  • A Walmart worker lifts a box off a conveyer belt.
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    Courtesy of Walmart
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    Walmart bets on AI and digital twins to shape its supply chain strategy

    The technology helps the retailer get products around the world, despite global conflict or weather challenges, Walmart's Indira Uppuluri said.

    By Paige Gross • July 15, 2026
  • Perfect Corp AR virtual try-on service for 3D eyewear.
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    Courtesy of Perfect Corp.
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    Perfect Corp. to go private

    The tech company has entered into a merger agreement with ProjectNY, a business owned by Perfect Corp.’s CEO. 

    By Tatiana Walk-Morris • July 14, 2026
  • Amazon ecommerce agentic commerce Stripe online retail
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    Miguel J. Rodriguez Carrillo via Getty Images
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    Amazon announces 2026 holiday fulfillment fees, advises early shipping

    The company's ongoing 3.5% fuel and logistics surcharge will apply to the peak season fees, which start Oct. 15.

    By Max Garland • July 14, 2026
  • Amazon recently showcased its fulfillment center operations in Detroit at a ribbon cutting event.
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    Courtesy of Amazon
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    Amazon preps robotics-equipped sorting warehouse in Texas

    The site will sit within the e-commerce giant’s fulfillment network and further expand its use of automation across the supply chain.

    By Kelly Stroh • July 14, 2026
  • A customer walks out of a store carrying a suit slung over the shoulder.
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    Daphne Howland/Retail Dive
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    Men’s Wearhouse owner files for IPO, plots 500 new stores

    Tailored Brands shuttered more than 400 locations in 2020 but is ready to replace them, starting with 20 this year and even more in 2027.

    By July 13, 2026
  • Shipping
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    Mario Tama via Getty Images
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    Retailers stock up ahead of expected tariff changes

    Import volume at major ports is surging as companies look to avoid a new tranche of tariffs, per a report from the NRF and Hackett Associates.

    By July 13, 2026
  • a storefront bearing Walmart signage in blue and yellow
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    Brandon Bell via Getty Images
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    Walmart inks nuclear energy deal to power Illinois warehouse

    The deal marks Walmart’s first nuclear power purchase agreement and is “among the first of its kind between a large retailer and a nuclear energy facility in the United States.”

    By Lamar Johnson • July 13, 2026
  • A lit-up storefront at dusk.
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    Courtesy of Gap Inc.
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    Retailers did well in Q1. Was it just a mirage?

    Tariffs’ effect on prices didn’t kick in until later in 2025. That and other factors flattered retail comps early this year, setting up Q3 for disappointment.

    By July 13, 2026
  • A delivery van drives down a rural road.
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    Courtesy of Amazon
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    Amazon Shipping looks to snag FedEx, UPS customers with low pricing

    Fewer surcharges are among the tactics the service is using to gain market share after opening to all businesses earlier this year, experts said.

    By Max Garland • July 13, 2026
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    AJ Ferrer/Room 3 NYC

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    Sponsored by WooCommerce

    How a NYC chef turned a takeout window into a national subscription brand with 10,000 orders a month

    A successful bone broth brand went from five NYC storefronts to one window, but the business has never been hotter. Read the full story.

    By Lindsey Peacock • July 13, 2026
  • A robotic hand interacts with a human hand, surrounded by a digital interface showing a shopping cart and various icons, symbolizing AI in e-commerce.
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    Getty Images
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    Sponsored by Vistex

    Private label: Not just a price driven choice anymore

    Private labels are no longer just about price. Discover what's changed.

    By Alexandra Correa • July 13, 2026
  • Warmly lit exterior image of On's Miami store
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    Courtesy of On
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    On commercial chief exits amid leadership restructure

    The activewear brand is splitting the role in two, with Rebecca Cai taking on oversight of global markets and Alice Delahunt joining to focus on the customer.

    By July 10, 2026
  • AI circular 3D graph
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    Eugene Mymrin via Getty Images
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    CEOs fear they’re underinvesting in AI

    More than half of chief executives are concerned their businesses will fall behind due to limitations in technology foundations, according to a new survey.

    By Scarlett Evans • July 9, 2026
  • Tablet computer displaying Afresh interface
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    Courtesy of Afresh Technologies
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    Deep Dive

    Are grocers making smart investments in back-end AI?

    Retailers should lean into tech partnerships to alleviate operational pain in the short term, while laying the rails for agentic operations, experts said.

    By Jeff Wells • July 9, 2026
  • Exterior shot of a DXL store.
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    Daphne Howland/Retail Dive
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    Destination XL board rejects go-private offer — again

    The retailer's board recommended shareholders reject an updated offer from Zodiac Partners, calling it an opportunistic move on DXL’s current market pressures.

    By July 9, 2026
  • People walking past a mall store.
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    Daphne Howland/Retail Dive
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    FP Movement launches Asics footwear collaboration

    The tie-up is one of several merchandising efforts from Free People this year and comes as the brand embarks on a brick-and-mortar expansion.

    By July 8, 2026