Operations: Page 2


  • A massive lit-up sign with the tilted blue "Hasbro" logo and cartoon images looms over a dark room.
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    "Hasbro booth" by Gage Skidmore is licensed under CC BY-SA 2.0
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    Hasbro moves toys, board games headquarters to Boston

    Around 700 employees will transition from Rhode Island to Boston’s Seaport District by the end of 2026. 

    By Sept. 10, 2025
  • A person walking by a Bark sign
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    Courtesy of Bark
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    Bark names president of core business

    In this newly created role, Michael Black will oversee the online pet retailer’s DTC and wholesale businesses.

    By Howard Ruben • Sept. 9, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • The exterior of a DSW Shoe Warehouse store with a blue sky
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    Nate Delesline III/Retail Dive
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    Designer Brands continues to withhold guidance as Q2 sales, profits decline

    The footwear retailer, which relies on a strong back-to-school season, emphasized sequential gains but said the macro environment remains tough.

    By Sept. 9, 2025
  • The exterior of a newly constructed Dollar Tree store with the company's signature green color scheme with a blue sky
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    Nate Delesline/Retail Dive
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    Dollar Tree taps new chief merchandising officer

    The retailer's current chief merchant will retire next year and Brent Beebe will be promoted to the role in April. 

    By Sept. 9, 2025
  • Etsy screenshots of its AI browseable tool
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    Courtesy of Etsy
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    Etsy expands CTO role as product chief exits

    Longtime Etsy executive Rafe Colburn has taken on duties from Nick Daniel, who was chief product officer until Friday.

    By Tatiana Walk-Morris • Sept. 9, 2025
  • The exterior of Skechers' performance store in Miami, Florida
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    Courtesy of Skechers
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    Skechers opens first US-based performance store

    The 26,000-square-foot store in Miami follows the brand’s opening of locations in Canada, Chile, Belgium and Germany.

    By Howard Ruben • Sept. 8, 2025
  • "For lease" signs in empty store windows trimmed in light green paint.
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    Daphne Howland/Retail Dive
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    Unemployment ticks up as tariff-related uncertainty slows hiring

    This could be a one-two punch to the U.S. economy, with retail bankruptcies and store closures adding to the woes.

    By Sept. 8, 2025
  • A Foot Locker store in downtown Chicago
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    Kaarin Moore/Retail Dive
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    Dick’s names a slate of executives to lead Foot Locker as deal closes

    Among them, a 26-year Nike veteran will be president of Foot Locker North America and PepsiCo’s chief sports officer will be chief of marketing.

    By Sept. 8, 2025
  • Tall trees in front of a bike, boat and ski store.
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    Daphne Howland/Retail Dive
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    Retail recorded nearly 40 CEO exits through July

    Chief executive departures in the industry doubled compared to the same period last year, with exits announced from Target, L.L. Bean and others.

    By Howard Ruben • Sept. 8, 2025
  • The storefront of Books Inc. in Alameda, California.
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    Permission granted by Books Inc.
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    Barnes & Noble to acquire bankrupt Books Inc. for $3.25M

    The California-based book chain would maintain its independent fleet of nine stores and join Tattered Cover in Barnes & Noble’s portfolio.

    By Sept. 8, 2025
  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair expands logistics offering to include multichannel service

    Suppliers can now tap the furniture retailer’s CastleGate network as a 3PL alternative for big-and-bulky goods across their entire customer base.

    By Kelly Stroh • Sept. 8, 2025
  • A person wearing sunglasses pushes a baby in a store cart.
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    Daphne Howland/Retail Dive
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    Walmart taps OpenAI for employee training

    The mass retailer will debut training for employees in 2026 through a partnership with the company behind ChatGPT.

    By Sept. 5, 2025
  • Skechers storefront.
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    Kaarin Vembar/Retail Dive
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    Column

    The Weekly Closeout: Skechers deal clears hurdles while Gap eyes store improvement

    3G Capital will take the footwear brand private. Meanwhile, Gap Inc. CEO Richard Dickson sees work to do in brick and mortar.

    By Retail Dive Staff • Sept. 5, 2025
  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    hapabapa via Getty Images
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    Best Buy, Uber Eats partner on same-day delivery, scheduled drop-offs

    Shoppers can use the Uber Eats app to have electronics delivered from over 800 of the retailer’s locations. 

    By Tatiana Walk-Morris • Sept. 4, 2025
  • The outside of a Gap store
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    daboost via Getty Images
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    Gap Inc. bets big on beauty, accessories

    At the Goldman Sachs Global Retailing Conference, Gap Inc. CEO Richard Dickson called these high-margin “sleeper categories” that its customers want.

    By Sept. 4, 2025
  • American Girl doll Summer McKinny
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    Courtesy of Mattel
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    Mattel restructures its brand leadership team

    The reset includes adding two new roles: chief global brand officer and global head of dolls. 

    By Sept. 4, 2025
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    Home Depot closes on GMS acquisition

    The $5.5 billion deal to acquire GMS, which specializes in drywall, ceilings and steel framing, bolsters Home Depot’s pro offerings.

    By Sept. 4, 2025
  • An orange and pink Ulta Beauty storefront.
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    Courtesy of Ulta Beauty
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    Ulta expands globally with Mexico store openings

    The beauty retailer debuted two locations in the country last month and says it is on track to open its first location in the Middle East this year.

    By Sept. 4, 2025
  • Target shopping carts outside of the store
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    Justin Sullivan via Getty Images
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    Target scales back on in-store fulfillment strategy

    The retailer will take recent learnings about which stores are "built to fulfill" and apply it to up to 40 more locations by the year's end.

    By Kelly Stroh • Sept. 4, 2025
  • Boxes of flowers are moved on a forklift.
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    Joe Raedle via Getty Images
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    Deep Dive

    De minimis’ end: How shippers are adapting for peak season and beyond

    Experts foresee hurdles in both pricing and logistics for importers that have relied on the duty exemption for sub-$800 goods.

    By Max Garland • Sept. 4, 2025
  • A close up of a man's hand holding a phone displaying a conversation with a chatbot.
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    ArtMarie via Getty Images
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    Worldpay rewires for bot shoppers

    The processor aims to prepare its merchant clients for the opportunities and risks of AI-driven agentic shopping.

    By Lynne Marek • Sept. 3, 2025
  • a display case showing an AI-enabled laptopt
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    Joe Raedle/Staff via Getty Images
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    Consumers want AI guardrails, but few business leaders have policies in place

    More than one-quarter of customer experience leaders say their organization is ready to deploy agentic AI, despite having no governance policy in place, Genesys found.

    By Michael Brady • Sept. 3, 2025
  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    How to keep the ‘off’ in ‘off price’ in the tariff era

    In order to make good on their value promise, TJX, Ross and Burlington are being hyper-vigilant about pricing across the industry.

    By Sept. 3, 2025
  • The inside of a  A Williams Sonoma store.
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    Joe Raedle / Staff via Getty Images
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    Williams-Sonoma to launch AI-powered ‘culinary companion’

    Meanwhile, the company has scaled its AI customer service assistant across its portfolio. 

    By Bryan Wassel • Sept. 3, 2025
  • A Staples storefront
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    Tim Boyle via Getty Images
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    Staples to bring optical centers to stores through Now Optics partnership

    Through the tie-up, Stanton Optical will offer eye exams, prescription lenses and more in five of the office retailer’s locations.

    By Howard Ruben • Sept. 3, 2025