Operations: Page 2


  • Macy’s targets another 14 stores for closure

    The department store’s downsizing plan is key to its turnaround and will ultimately entail shuttering about 150 locations.

    By Jan. 9, 2026
  • Kendra Scott Launches Fine Jewelry
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    Courtesy of Kendra Scott
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    Kendra Scott taps Athleta vet as CEO

    Chris Blakeslee, who previously served as chief executive at the Gap-owned activewear brand, also held positions at Alo Yoga and Bella+Canvas.

    By Howard Ruben • Jan. 9, 2026
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • The Nike "swoosh" on the side of a building, with another building seen behind it.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Nike sells Rtfkt, Hanky Panky gets acquired

    The athletics giant shut down the virtual sneaker company about a year ago, while the intimate apparel brand found a new home. 

    By Retail Dive Staff • Jan. 9, 2026
  • Close-up of a smart cart screen.
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    Courtesy of Amazon
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    Amazon to roll out updated Dash Carts to more Whole Foods stores

    The latest version of the smart carts, which includes a real-time savings tracker, will expand to more than 25 of the specialty grocer’s locations this year.

    By Catherine Douglas Moran • Jan. 9, 2026
  • Children playing and jumping wearing bright colored clothing
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    Permission granted by Hanna Andersson
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    Hanna Andersson names Toys R Us vet chief digital officer

    Kacey Sharrett, who was most recently the head of DTC at GoPro, will oversee the children’s apparel brand’s digital ecosystem and customer experience. 

    By Tatiana Walk-Morris • Jan. 8, 2026
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart adds tech veteran to board as it preps for AI era

    Shishir Mehrotra, who co-founded an AI platform and also has experience at YouTube, joins the board ahead of John Furner’s move to CEO.

    By Updated Jan. 8, 2026
  • A palm tree in front of a light-colored building, against a blue sky.
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    Courtesy of Ashkenazy Acquisition Corporation
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    S&P Global Ratings downgrades Saks Global on missed interest payment

    The luxury giant is unlikely to make good within the grace period or achieve promised savings from last year’s $2.7 billion merger, the analysts said.

    By Jan. 8, 2026
  • A Target storefront exterior
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    Dani James/Retail Dive
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    Target grows wellness assortment, again

    Following a similar play last year, the mass retailer is expanding the product category by 30% with a focus on offering "thousands" of items for under $10.

    By Jan. 7, 2026
  • Exterior sign for a GameStop store.
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    Daphne Howland/Retail Dive
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    GameStop floats CEO pay entirely tied to performance

    Ryan Cohen would have to reach sky-high goals to receive the lucrative compensation, a setup resembling Elon Musk’s at Tesla.

    By Jan. 7, 2026
  • Amazon driver delivery van
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    Provided by Amazon

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    Amazon expands rural delivery with Oklahoma last-mile station

    The 30,000-square-foot facility in Weatherford is slated to break ground early this year, and the city said it will improve delivery speeds in the area.

    By Kelly Stroh • Jan. 7, 2026
  • An empty store with a "retail space available" window sign.
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    Daphne Howland/Retail Dive
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    Claire’s plans tech upgrades despite financial setbacks

    The retailer will take steps to elevate customer in-store experiences by improving its technology foundation. 

    By Makenzie Holland • Jan. 7, 2026
  • A stone building with a Converse storefront on the street level.
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    The image by Jörg Zägel is licensed under CC BY-SA 3.0
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    Could Nike sell Converse?

    Revenue declines and a 44% drop in demand creation may indicate it’s time to divest the brand, according to BNP Paribas.

    By Jan. 6, 2026
  • People shopping on a downtown street.
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    Daphne Howland/Retail Dive
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    December sales drop over 2% at small retail businesses despite traffic bump

    Even at the holidays shoppers prioritized essentials, and inflation-adjusted discretionary sales at smaller stores fell 1.8% year on year, per Fiserv.

    By Jan. 6, 2026
  • The Alexa.com website awaits a customer's prompt on a laptop computer.
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    Courtesy of Amazon
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    Amazon rolls out dedicated website that brings Alexa+ online

    The site can help customers research topics, take action on their behalf, and continue conversations with an Alexa device from where they left off.

    By Bryan Wassel • Jan. 6, 2026
  • To the right of a mall store entrance, a minimalist gray granite facade features the red and white Lululemon logo and white lettering.
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    Daphne Howland/Retail Dive
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    Lululemon founder Chip Wilson scuffles with board amid CEO search

    The brand says it wants to avoid a proxy fight but that Wilson “declined to engage further” after nominating three people to its board.

    By Jan. 5, 2026
  • A Bed Bath & Beyond sign against a blue sky with puffy white clouds.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond operating chief out as Marcus Lemonis takes on CEO role

    Lemonis outlined a plan that moves the company beyond retail and into insurance, financial tools and “mortgage related solutions.”

    By Jan. 5, 2026
  • A customer is greeted by a cashier
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    Getty Images
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    Returns expected to spike in the new year

    Compared to earlier in the holiday season, returns will rise by up to 15% in the first two weeks of this month, according to Adobe Analytics.

    By Howard Ruben • Jan. 5, 2026
  • People walk by a kitchen cabinet display at an Ikea store on Sept. 26, 2025, in Emeryville, California.
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    Justin Sullivan via Getty Images
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    White House delays furniture tariff increases for a year

    The U.S. is pushing back duty increases due to "productive negotiations" with trading partners, keeping the current 25% rate in effect.

    By Max Garland • Jan. 5, 2026
  • Retail rendering of a pop up store in partnership with Google
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    Courtesy of Pat McGrath Labs
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    Pat McGrath Labs seeks a buyer

    Bids are due to Hilco Global by Jan. 26, with a public auction for the beauty brand’s assets to be held on Jan. 27. 

    By Tatiana Walk-Morris • Jan. 5, 2026
  • A mall entrance to a store named "Lovesac."
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    Daphne Howland/Retail Dive
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    Lovesac reshores key manufacturing process

    The direct-to-consumer furniture retailer plans to start domestic production of core inserts for its primary product line.

    By Antone Gonsalves • Jan. 5, 2026
  • A Saks storefront in Chicago.
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    Kaarin Moore/Retail Dive
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    Saks Global CEO Marc Metrick exits

    Executive Chairman Richard Baker is taking over the top position at the luxury retailer as bankruptcy speculation swirls.

    By Jan. 2, 2026
  • The exterior of a Zales store featuring The Edit concept
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    Courtesy of Zales
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    Zales debuts next-gen retail concept, The Edit

    The locations feature customization areas, consultations and a digital companion tool that connects customers to the jewelry brand’s full in-store assortment.

    By Howard Ruben • Dec. 23, 2025
  • People walking past a city department store building.
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    Daphne Howland/Retail Dive
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    Saks Global doesn’t rule out bankruptcy

    The department store conglomerate says it’s “exploring all potential paths” toward stability but insists the luxury market is strong.

    By Dec. 23, 2025
  • With puffy clouds in a blue sky, bushes surround a store with the name "JC Penney" in white letters. The store entrance is a brick arch.
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    "JC Penney" by Mike Mozart is licensed under CC BY 2.0
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    Deal to sell 120 J.C. Penney stores for $950M falls through

    When it was announced in July, the deal to private equity firm Onyx Partners faced questions from investors over the selling price.

    By Dec. 23, 2025
  • Mattel headquarters in El Segundo, California.
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    The image by Jelson25 is licensed under CC BY-SA 3.0
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    Mattel brings on vet from Netflix, Disney

    Natalia Premovic was named chief consumer products and experiences officer as the toy company draws on its IP for new projects.

    By Tatiana Walk-Morris • Dec. 23, 2025