Operations: Page


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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: A sit-down with Ron Johnson

    The retail veteran shares his journey with Apple, the infamous stint with J.C. Penney and more ahead of the release of his memoir, “Shop Different.”

    By Retail Dive Staff • Aug. 27, 2026
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    Courtesy of Burlington
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    Burlington CEO calls using tariff refunds to cut prices ‘the right thing to do’

    Michael O’Sullivan expects discounts to be widespread in the second half of the year, so lower prices will help struggling customers and protect market share, he told analysts Thursday.

    By Aug. 27, 2026
  • Workers walk through Amazon's robotics fulfillment center in Elkhart, Indiana. Explore the Trendline
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    Courtesy of Amazon
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including brick-and-mortar expansion and fulfillment. 

    By Retail Dive staff
  • Bikes and a car parked in front of a store.
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    Daphne Howland/Retail Dive
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    Sur La Table launches peer-to-peer marketplace

    The kitchenware retailer is partnering with resale technology platform Archive to power its Second Servings venture.

    By Lara Ewen • Aug. 27, 2026
  • Martha Stewart kitchen assortment at Kohl's.
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    Courtesy of Kohl's
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    Kohl’s expands home assortment with Martha Stewart, Bobby Flay

    The retailer will offer cookware and kitchen appliances from the two household names with an eye toward value, functionality and design. 

    By Tatiana Walk-Morris • Aug. 27, 2026
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    Getty Images
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    The FTC is turning its sights on personalized pricing. What does it mean for customers?

    The Federal Trade Commission is seeking comments on the practice, giving businesses yet another reason to be wary of implementing personalized or surveillance pricing.

    By Kristen Doerer • Aug. 26, 2026
  • Barnes & Noble storefront in Chicago.
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    Kaarin Moore/Retail Dive
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    Take a look inside the new Barnes & Noble in Chicago

    As the retailer builds out its store footprint, a location in the heart of the Illinois city is keeping readers in The Loop.

    By Aug. 26, 2026
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    Courtesy of Bath & Body Works
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    Bath & Body Works CEO: ‘2026 remains an investment year’

    Although Q2 net sales declined, they came in better than expected as the company pushes forward with its transformation strategy.

    By Aug. 26, 2026
  • A red storefront entrance with a white dot-in-circle logo and an "order pickup" sign on the door. Trees and blue sky with white clouds on the right.
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    Daphne Howland/Retail Dive
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    Target to host in-store event for Beauty Studio launch

    The new concept, which debuts about a month after the mass merchant's deal with Ulta Beauty ended, aims to strengthen sales in the category.

    By Aug. 26, 2026
  • A fashion display at a Walmart Supercenter in Cypress, Texas.
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    Courtesy of Walmart
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    Walmart goes all in on boho style with new private label

    Scenario will launch in all stores across five departments, representing one of the broadest category footprints in Walmart Fashion.

    By Aug. 25, 2026
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    Courtesy of Walmart
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    Walmart to accept Apple Pay, Google Pay

    The retailer will finally allow the tap-to-pay options at select Walmart and Sam’s Club stores, with plans to roll out to all locations by the end of the year.

    By Lynne Marek , Aug. 25, 2026
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart expands 30-minutes-or-less delivery as speed woos shoppers

    Despite added charges for faster fulfillment, customers are flocking to the retailer's roster of quick delivery options, executives said.

    By Max Garland • Aug. 24, 2026
  • Justin Breton's headshot for Walmart
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    Courtesy of Gap Inc.
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    Gap Inc. taps Walmart alum in ‘fashiontainment’ push

    Justin Breton is joining the retailer as vice president of development and will report to entertainment chief Pam Kaufman.

    By Tatiana Walk-Morris • Aug. 24, 2026
  • The curved banner of a Walmart store, the brand name in white letters and the characteristic yellow sunburst logo to the right, against a blue sky.
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    Daphne Howland/Retail Dive
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    Walmart communications chief to depart after 3 years

    Allyson Park’s tenure was marked by intense change at the retail giant, including the departure of longtime CEO Doug McMillon.

    By Aug. 24, 2026
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    Getty / Marco VDM

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    Sponsored by Paystand

    How peak design freed its finance team from manual AR

    There are manual approaches to accounts receivable, and then there’s how Peak Design used to do it.

    By Adam Perrotta • Aug. 24, 2026
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    Permission granted by Zebra Technologies
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    Sponsored by Zebra Technologies

    Stop guessing. Start knowing: why retailers need one pool of inventory.

    Stop siloing your inventory. See how one pool reveals true demand and increases margins.

    Aug. 24, 2026
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    Daphne Howland/Retail Dive
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    In off price, Ross is the new boss

    Store comps at the off-price retailer soared 10% in Q2, thanks to new and returning customers, in sharp contrast to major rival TJX Cos.

    By Aug. 21, 2026
  • A Roots storefront inside a mall, with cork and wood detailing.
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    "Roots store in Yorkdale Mall" by Roots Corp. is licensed under CC BY-SA 4.0
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    Roots to be acquired by Roberto Cavalli parent company

    The outdoor retailer will go private in a deal led by Marquee Brands that is designed to ensure it “remains anchored in Canadian culture.”

    By Aug. 21, 2026
  • The Pokemon Balloon at Macy's Thanksgiving Day Parade.
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    Courtesy of Pokemon
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    Column

    The Weekly Closeout: Target’s home turnaround and Macy’s 100th parade countdown

    Long lead times in the category mean a rebound will take time. Meanwhile, the department store is setting its sights on its centennial Thanksgiving Day Parade.

    By Retail Dive Staff • Aug. 21, 2026
  • An employee assists a customer at The Home Depot store.
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    Brandon Bell via Getty Images
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    Home Depot rolls out express delivery in 3 hours or less across US

    The service covers thousands of SKUs and uses more than 2,000 U.S. stores as fulfillment hubs.

    By Kelly Stroh • Aug. 21, 2026
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    Daphne Howland/Retail Dive
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    Victoria’s Secret reshapes tech leadership

    Former Foot Locker executive Adrian Butler will oversee technology and former Starbucks CTO Gerri Martin-Flickinger will sit on the board.

    By Paige Gross • Aug. 21, 2026
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart’s stores have ‘evolved’ as e-commerce grows

    CFO John David Rainey said brick and mortar is vital as retail becomes more omnichannel. Meanwhile, Walmart's Q2 U.S. comps were softened by drug pricing regulation.

    By Aug. 20, 2026
  • Lululemon storefront.
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    Kaarin Moore/Retail Dive
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    Lululemon says it has ‘talented teams and leaders in place’ as communications chief exits

    Bill Chandler will leave the company just days before incoming CEO Heidi O’Neill arrives.

    By Updated Aug. 20, 2026
  • A storefront is seen at an angle, with "T.J. Maxx" in bright red letters, against a blue sky streaked with light clouds.
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    Daphne Howland/Retail Dive
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    TJX blames merchandising missteps for rare miss in the US, but is that the whole story?

    Some analysts believe the off-price retailer is also suffering the consequences of stiffer competition and consumers’ resistance to price increases.

    By Aug. 20, 2026
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    Courtesy of Amazon
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    Amazon to expand drone delivery reach sixfold this year

    The e-commerce giant will soon launch Prime Air deliveries in metro Atlanta, Chicago and Cleveland, giving customers another fast shipping option.

    By Max Garland • Aug. 20, 2026
  • A white truck is parked in front of a Lowe's store on a clear, bright day.
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    Daphne Howland/Retail Dive
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    Lowe’s cuts outlook as DIY spending remains pressured

    Growth in Pro, home services and online sales helped the home improvement retailer eke out a 0.2% comp increase.

    By Aug. 19, 2026