Operations


  • A guard wearing a uniform printed with the word "security"
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    Getty Images
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    Retailers push anti-theft legislation before 2025 ends

    The Retail Industry Leaders Association, National Retail Federation and several major chains Tuesday urged Congressional leaders of both parties to pass a bill addressing organized retail crime.

    By Nov. 19, 2025
  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Target adds $1B to store, tech investments as it deepens AI usage

    Incoming CEO Michael Fiddelke said he was “frustrated” with the retailer’s performance in Q3, as net sales and comps both declined.

    By Nov. 19, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • back patch on a pair of blue jeans in red lettering
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    Justin Sullivan/Getty Images via Getty Images
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    Levi’s picks Microsoft to deploy ‘super-agent’

    The apparel giant said it will launch a "complex agentic framework" in 2026 that will integrate several sub-agents across IT, HR and operations.

    By Roberto Torres • Nov. 19, 2025
  • A Foot Locker location in an enclosed mall.
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    Daphne Howland/Retail Dive
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    Foot Locker backs out of HQ relocation to Florida

    After a reevaluation following its sale to Dick’s Sporting Goods, the retailer will no longer move its corporate base to Florida.

    By Nov. 18, 2025
  • The exterior of a Calvin Klein store. The windows show signs for sales and an image of actor Jeremy Allen White wearing Calvin Klein underwear.
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    Laurel Deppen/Retail Dive
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    CFO exits Calvin Klein parent amid longrunning turnaround

    PVH, which also runs Tommy Hilfiger, has launched a global search to replace Zac Coughlin, who arrived nearly four years ago.

    By Nov. 18, 2025
  • A group of people stand with presents on a red background.
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    Courtesy of Old Navy
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    Old Navy taps DoorDash for same-day deliveries

    The effort, which comes amid increased interest in on-demand apparel deliveries, allows shoppers to order denim, holiday-themed pajamas and more.

    By Tatiana Walk-Morris • Nov. 18, 2025
  • An escalator in a shopping mall during the Christmas and holiday season.
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    Jon Cherry via Getty Images
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    Retail roulette: How Trump’s tariffs altered buying

    Ever-changing tariff rates have introduced uncertainty and confusion for retail buyers. But could they also present an opportunity for new supply chain strategies?

    By Nov. 18, 2025
  • A person in activewear ties a grey sweater around their waist.
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    Courtesy of Rhone
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    Rhone names chief operating officer

    Matthew Wallace joins the DTC activewear brand with over three decades of experience, including with Walmart and PVH Corp.

    By Howard Ruben • Nov. 17, 2025
  • A Dollar General storefront at dawn or dusk with an empty parking lot
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    Permission granted by Dollar General
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    Dollar General taps new operations, merchandising chiefs

    Emily Taylor continues her 25-year career at the retailer by taking on the COO position. The company also eliminated its executive vice president of strategy and development role.

    By Nov. 17, 2025
  • A person wearing an off-white shirt looks to the side, smiling.
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    Courtesy of Crocs Inc.
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    Crocs promotes Adidas vet to lead Heydude

    Rupert Campbell arrived at the brand in March and now takes on new responsibilities, following the promotion of former brand chief Terence Reilly.

    By Nov. 17, 2025
  • An Urban Outfitters storefront is pictured while a large amount of shoppers walk on the sidewalk in front of it.
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    Dan Dennison/Getty Images via Getty Images
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    Nuuly subscribers can now return items at Urban Outfitters stores

    Subscribers to the apparel rental company can see faster processing and instant updates as part of the new service. 

    By Howard Ruben • Nov. 17, 2025
  • Open packages and debris on railroad tracks is seen through metal fencing.
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    Edwin Lopez/Retail Dive
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    Cybercrime groups team with organized crime in massive cargo theft campaigns

    Financially motivated hackers are using remote monitoring and access tools against trucking and freight companies, Proofpoint warns.

    By David Jones • Nov. 17, 2025
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    Marqeta via Adobe

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    Sponsored by Marqeta

    The technical advantage of a specialized issuer processor

    Specialized issuer processors deliver legacy-grade reliability and modern innovation without tradeoffs. Issuing is complex. Choose a partner built for it.

    Nov. 17, 2025
  • A Spirit Christmas storefront
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    Courtesy of Spencer Gifts and Spirit Halloween Superstores
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    Column

    The Weekly Closeout: Spirit Christmas opens and Revlon develops first Champion fragrance

    The sister brand of Spirit Halloween opened locations across the Northeast and Great Lakes regions, while Champion's scent collection will debut in 2027.

    By Retail Dive Staff • Nov. 14, 2025
  • Warmly lit exterior image of On's Miami store
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    Courtesy of On
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    On says tariff-driven price increases have been ‘very well received’

    The athletics brand plans to sell at full price this holiday season and stressed that its affluent customer base is “not price sensitive.”

    By Nov. 14, 2025
  • Basketball star Steph Curry holds a basketball with Under Armour founder Kevin Plank.
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    Courtesy of Under Armour
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    Under Armour breaks with Steph Curry as restructuring program expands

    After more than a decade of working together, the NBA star and his Curry Brand will separate from Under Armour.

    By Nov. 14, 2025
  • Shoe Carnival storefront from Mesquite
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    Permission granted by Shoe Carnival
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    Shoe Carnival to rebrand as Shoe Station Group

    The change, subject to shareholder approval, comes as 90% of its fleet is expected to operate as Shoe Station stores by the end of fiscal 2028.

    By Nov. 14, 2025
  • John Furner headshot
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    Courtesy of Walmart
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    Walmart CEO Doug McMillon to retire, John Furner to succeed

    McMillon will step down from the top position in January after more than four decades at the company. He will remain as an adviser through fiscal 2027.

    By Updated Nov. 14, 2025
  • A Columbia storefront.
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    Laurel Deppen/Retail Dive
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    Columbia Sportswear names co-presidents as part of long-term succession plan

    Peter Bragdon and Joe Boyle will take on the roles, though founding family member Tim Boyle will remain chairman and CEO.

    By Tatiana Walk-Morris • Nov. 13, 2025
  • Warehouse supervisor walking and talking with senior manager.
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    Getty Images
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    Retailers struggle to quantify return on in-store tech investments

    Over half of North American retailers also can’t keep up with the pace of changing technology, according to a new report. 

    By Tatiana Walk-Morris • Nov. 13, 2025
  • Underwear and bras on display in a white room.
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    Courtesy of Skims
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    Skims valued at $5B as it plans store expansion

    The Kim Kardashian-founded brand raised $225 million in a new funding round and hopes to be a mostly physical business in the near future.

    By Nov. 13, 2025
  • Funko's headquarters office in Everett, Washington at sunset
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    The image by Cindy Shebley is licensed under CC BY 2.0
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    Funko reiterates going concern warning as profits drop

    The toy company in Q3 said that its cash flow may be insufficient to support its working capital needs within the next year.

    By Nov. 12, 2025
  • A person stands between shelves of items in a Target store with shopping carts
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    Joe Raedle via Getty Images
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    Target reduces prices on 3,000 groceries and essentials

    The price cuts come as food affordability remains a top concern for consumers, especially with the holiday season nearing.

    By Catherine Douglas Moran • Nov. 12, 2025
  • Visa Mastercard merchants interchange fees swipe banks retail
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    Justin Sullivan via Getty Images
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    Visa, Mastercard reach legal pact with merchants

    The legal agreement, if approved by a federal court, could end two decades of litigation between the two biggest U.S. card networks and their merchant clients over credit card interchange fees.

    By Justin Bachman and Lynne Marek • Nov. 12, 2025
  • The Amazon Bazaar app.
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    Courtesy of Amazon
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    Amazon takes Haul international through Bazaar app launch

    To gain market share from rivals Temu and Shein, the e-commerce giant is expanding the reach of its new app, featuring ultra-low-priced products.

    By Tatiana Walk-Morris • Nov. 10, 2025