Operations


  • An Ethan Allen store in Sarasota, Florida, on Jan. 11, 2022.
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    JHVEPhoto via Getty Images
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    Ethan Allen launches CEO search

    The move comes nearly two months after an activist investor pushed to replace the retailer’s board, including CEO and board chair Farooq Kathwari.

    By Sept. 21, 2026
  • Close-up of a person browsing Costco products on Uber
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    Photo illustration: Costco; Getty Images

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    Costco now offers nationwide delivery on Uber and DoorDash

    The retailer expanded its partnerships with both e-commerce providers at a time when same-day delivery is resonating with its shoppers. 

    By Peyton Bigora • Sept. 21, 2026
  • Trendline

    Inside retail supply chains

    Companies look to trim expenses and streamline operations during a crutial year for supply chain management. 

    By Retail Dive staff
  • Chewy, fulfillment center, conveyor belt
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    Permission granted by Chewy
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    3 tips from Chewy’s COO on gaining a last-mile delivery edge

    Personalization and close carrier collaboration can help shippers win in a space where Amazon and Walmart loom large.

    By Max Garland • Sept. 21, 2026
  • Woman with credit card in hand using laptop
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    killerb10 via Getty Images
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    Sponsored by Sinch

    Ready for the rush: Stress-testing customer notifications for Black Friday

    Delayed customer communications all trace back to the same root cause: infrastructure that wasn’t built to handle the increased year-end shopping demand.

    Sept. 21, 2026
  • A Christmas tree with red and gold ornaments and decorative lights in the background is pictured.
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    Getty Images
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    Longtime Christmas decor retailer files for bankruptcy

    Gordon Companies Inc. — which operates Christmas Central, Christmas.com and more — filed for Ch. 11 bankruptcy protection just ahead of peak season.

    By Sept. 18, 2026
  • A person puts on a baseball cap, looking off to the right.
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    Courtesy of Express
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    Column

    The Weekly Closeout: Bed Bath & Beyond parent plots a credit union and Express goes back to the ’90s

    Neighborhood Intelligence hopes to simplify home ownership with the move. Meanwhile, the apparel retailer is tapping into nostalgia.

    By Retail Dive Staff • Sept. 18, 2026
  • Macy's
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    Mario Tama via Getty Images
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    Macy’s rolls out AI inventory replenishment tool

    The forecasting capability is moving from pilot to broader implementation as the retailer targets improved in-stock levels and operational efficiencies.

    By Kelly Stroh • Sept. 18, 2026
  • Mannequins display activewear offerings inside a store.
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    Courtesy of Beyond Yoga
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    Beyond Yoga captures ‘highly engaged’ NYC customer base with new pop-up

    After the success of its weeklong pop-up store in 2024, the brand set up another shop that will offer exclusive merchandise and activations through January.

    By Lara Ewen • Sept. 18, 2026
  • Jordan Strength equipment.
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    Courtesy of Jordan Brand
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    Jordan Brand debuts training equipment line

    The brand is releasing a line of strength training products inspired by Michael Jordan, even as Nike says it is overindexed with its classic footwear franchises.

    By Tatiana Walk-Morris • Sept. 17, 2026
  • A group of people in grey sweatpants and hoodies at an outdoor food stand.
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    Courtesy of Nike
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    Nike eyes innovation with LVMH board pick

    Alexandre Arnault, deputy CEO of Moët Hennessy, has “a reputation for helping iconic global brands evolve, innovate and grow,” Executive Chairman Mark Parker said.

    By Sept. 17, 2026
  • Amazon warehouse robot Proteus carries a tote inside a company facility.
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    Courtesy of Amazon
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    Amazon boosts minimum hourly starting wage to $20

    The e-commerce company increased pay by $1 an hour for full-time employees in core operations and added new grocery discounts.

    By Sept. 17, 2026
  • The grand opening of a Toys R Us store in San Marcos, Texas.
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    Courtesy of Go Retail Group
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    Toys R Us accelerates store openings in time for the holidays

    The toy retailer is making a major brick-and-mortar push with 120 locations opening across the U.S.

    By Sept. 17, 2026
  • A person with dark hair in front of a wall that says "boohoo" repeatedly.
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    James Gourley via Getty Images
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    Allbirds’ IP owner snaps up Nasty Gal for $16M

    Plans are to expand globally via licensing deals and partnerships. WSG Brands also acquired streetwear company Von Dutch two years ago.

    By Sept. 16, 2026
  • Federal agents inspecting a car's open trunk.
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    Kayla Bartkowski via Getty Images
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    Deep Dive

    How the retail crime bill could bolster ICE

    Concerns are mounting that organized retail crime-fighting legislation, which passed the U.S. House and is now before the Senate, could drag retailers into mass deportations that have little to do with theft.

    By Sept. 16, 2026
  • Three Target employee models wearing red branded shirts and sweaters
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    Permission granted by Target
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    Target debuts style-focused apparel for store associates

    In a move aimed at expanding its merchandising authority beyond customers, the new drop leveraged the retailer's renewed partnership with Isaac Mizrahi.

    By Sept. 16, 2026
  • A Target storefront exterior
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    Dani James/Retail Dive
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    Target to open 8 stores in October

    The new locations, including one in the Hamptons, are part of its strategic plan to launch over 300 new stores by 2035. 

    By Tatiana Walk-Morris • Sept. 15, 2026
  • A person wearing grey sweats and carrying a pink bag is running against a blue background.
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    Courtesy of Old Navy
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    Old Navy’s new subbrand is a big bet on activewear

    The category has long been a strength at Gap Inc.’s value banner, and giving the assortment its own brand identity could propel that further.

    By Sept. 15, 2026
  • The exterior of a DSW Shoe Warehouse store with a blue sky
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    Nate Delesline III/Retail Dive
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    DSW to test affordable luxury shop-in-shops

    The Edit will debut at four existing locations this fall as the company looks to leverage the strength of its brand portfolio to bolster lackluster retail sales.

    By Lara Ewen • Sept. 15, 2026
  • Target chief marketing and guest experience officer Mark Weinstein
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    Courtesy of Target
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    Target names chief marketing and guest experience officer

    Mark Weinstein will be responsible for developing how consumers experience and connect with Target across channels, culture and community.

    By Chris Kelly • Sept. 15, 2026
  • Person moving a paper grocery bag
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    Courtesy of Amazon
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    Amazon invests over $230M in benefits, pay for Whole Foods store employees

    As the company continues to merge its operations with the specialty grocer, this next investment focuses on its frontline workers.

    By Peyton Bigora • Sept. 14, 2026
  • Employees stack packages containing flowers in a warehouse.
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    Joe Raedle via Getty Images
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    FedEx launches Shopify app to combat surprise import charges

    FedEx Duty and Tax provides a cost guarantee at checkout and covers any overages to that amount.

    By Max Garland • Sept. 14, 2026
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s turns to Babies R Us as Sephora falters

    The department store is bringing the brand to more stores and adding an exclusive collection. Meanwhile Sephora at Kohl’s sales are down this year.

    By Sept. 14, 2026
  • Prada storefront.
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    Kaarin Vembar/Retail Dive
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    Why SoHo is still a retail favorite

    The New York neighborhood is seeing record low retail rental availability rates while some of the city’s other shopping corridors struggle.

    By Lara Ewen • Sept. 14, 2026
  • A Reformation storefront on Melrose Avenue in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Reformation charts path to double store fleet in 5 years

    The DTC brand’s second quarter net revenue jumped 24%, marking a solid start to its debut as a publicly traded company.

    By Sept. 11, 2026
  • A person with hoop earrings and a black shirt with a bow is smiling.
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    Courtesy of Rent the Runway
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    Nordstrom alum takes the CEO reins at Rent the Runway

    Paige Thomas, who starts Monday, is one of a cohort hailing from the department store, including interim CEO Teri Bariquit.

    By Sept. 11, 2026