Operations
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Sponsored by Mastercard
In the season of spending, proof of purchase is the best gift for marketers
Mastercard data shows that retailers saw a 15% overall lift in holiday sales when activating through the Mastercard Commerce Media channel during the holiday period.
By Jill Moser, Senior Vice President, Mastercard Commerce Media • Nov. 3, 2025 -
AI will accelerate the end of brick and mortar’s reign: Amazon CEO
The domination of e-commerce is inevitable and will only come faster thanks to the emerging technology, even if physical stores represent opportunity for now, Andy Jassy told analysts Thursday.
By Daphne Howland • Oct. 31, 2025 -
Explore the Trendline➔
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TrendlineThe state of small business
Disruptions from tariffs, e-commerce and broader economic trends continue to challenge small business operations.
By Retail Dive staff -
Column
The Weekly Closeout: Lululemon links up with the NFL, Parade shuts down
The activewear brand is launching an apparel collection tied to the league’s teams, while the intimates brand abruptly ceased operations after six years.
By Retail Dive Staff • Oct. 31, 2025 -
Puma layoffs grow to 1,400 amid broad-based Q3 declines
The athletic brand’s reset — announced earlier this year and still in its early stages — touches wholesale, DTC and all regions.
By Daphne Howland • Oct. 30, 2025 -
Why this manufacturer isn’t crumbling under tariff pressure
Cookie-cutter maker Ann Clark shifted to in-house production more than two decades ago and sources most inputs domestically.
By Antone Gonsalves • Oct. 30, 2025 -
State AI rules trigger rising small business angst
Nearly two-thirds of survey respondents said they were worried about potential compliance and litigation costs related to state laws on privacy, AI and technology.
By Alexei Alexis • Oct. 30, 2025 -
Etsy CEO to step down after nearly 9 years at the helm
Former Depop chief Kruti Patel Goyal will replace Josh Silverman on Jan. 1, an announcement that came with Q3 results that beat expectations.
By Daphne Howland • Oct. 29, 2025 -
A tale of 3 small businesses: How they changed packaging to mitigate tariffs
A Shark Tank startup, skincare brand and local retailer share their stories of navigating changes with packaging suppliers, including through altering materials or dimensions.
By Shefali Kapadia • Oct. 28, 2025 -
Gymshark signs Dick’s Sporting Goods as first US wholesale partner
The U.K.-based athletic brand is now available at 12 of the retailer’s House of Sport stores.
By Howard Ruben • Oct. 28, 2025 -
Wayfair CEO says tariffs have yet to impact shopper behavior
Aside from a "short-lived" pull forward of certain purchases, the home retailer said it hasn't seen substantial changes to customers’ habits.
By Caroline Jansen • Oct. 28, 2025 -
Carter’s to lay off 300, close more stores as tariffs decimate profits
The children’s apparel retailer, already chasing profitability before new import duties, will close 150 locations in North America over the next three years.
By Daphne Howland • Oct. 28, 2025 -
Amazon to cut 14K roles in effort to stay ‘nimble’
The company is betting AI will change its workforce needs and leaning into job cuts as a way to simplify its organizational structure.
By Dani James • Oct. 28, 2025 -
Puma taps long-time Nike vet to head global retail
Ronald Reijmers also comes with senior leadership experience at Adidas and Gymshark, and will oversee Puma’s full-price and outlet stores globally.
By Howard Ruben • Oct. 28, 2025 -
Amazon links up with USPS for doorstep returns
Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.
By Max Garland • Oct. 27, 2025 -
Half of shoppers plan to use BNPL this holiday season
Affordability and budget control are the top reasons U.S. consumers are using buy now, pay later services, according to a PayPal survey.
By Tatiana Walk-Morris • Oct. 27, 2025 -
Build-A-Bear brings on digital exec from Lego
The company named Carmen Flores the senior vice president of e-commerce and digital experiences.
By Kaarin Moore • Oct. 27, 2025 -
Target cuts 1,800 jobs in what it deems ‘a necessary step’
The mass merchant is laying off 1,000 corporate employees and cutting hundreds of open positions, though store and supply chain roles will be spared.
By Dani James • Oct. 24, 2025 -
Column
The Weekly Closeout: Amazon hikes fulfillment fees and retailers list AI as a risk factor
The e-commerce giant will increase fees for third-party sellers next year and a growing number of retailers are pointing to AI concerns in their 10-Ks.
By Retail Dive Staff • Oct. 24, 2025 -
Walmart adding RFID tech to fresh categories
The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management.
By Catherine Douglas Moran • Oct. 23, 2025 -
Saks Global merchant jumps to Bloomingdale’s
James Newell is the latest executive to leave the luxury conglomerate, which is working to capture synergies from its Saks-Neiman tie-up.
By Daphne Howland • Oct. 23, 2025 -
Want to make a good impression online this holiday? Be reliable
The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers long term.
By Bryan Wassel • Oct. 23, 2025 -
After disappointing Q3, Mattel needs a good holiday more than ever
To mitigate tariffs, retailers are pushing the importation and warehousing of goods onto the toy maker, and their orders are more frequent but smaller.
By Daphne Howland • Oct. 22, 2025 -
Wayfair to shutter Kentucky plant as part of logistics network revamp
The closure will impact more than 200 employees who will be laid off in phases, starting Jan. 1.
By Kelly Stroh • Oct. 22, 2025 -
Will anyone buy Rite Aid’s brand?
Rivals have snapped up the drugstore chain’s pharmacies and some locations. But the space is oversaturated, and a correction is underway.
By Daphne Howland • Oct. 21, 2025 -
Five Below expands to Pacific Northwest
The discount retailer is adding eight locations to the region this November, part of 150 net new stores planned for this fiscal year.
By Dani James • Oct. 21, 2025