Operations


  • People walk past an Under Armour storefront with mannequins in athleticwear on display.
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    Spencer Platt via Getty Images
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    Under Armour CFO to exit next year

    Dave Bergman has spent 21 years with the retailer, nine of them as its financial chief, and will be replaced by Samsonite executive Reza Taleghani.

    By Nov. 6, 2025
  • Saks Off 5th to close 9 stores, giving Nordstrom another opening

    Saks Global says the closures will help refine its off-price business. But its struggles with vendors may have played a role.

    By Nov. 6, 2025
  • Trendline

    The state of small business

    Disruptions from tariffs, e-commerce and broader economic trends continue to challenge small business operations. 

    By Retail Dive staff
  • An Amazon delivery truck drives past Amazon's JFK8 Staten Island fulfillment center in Staten Island on March 25, 2022 in New York City.
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    Michael M. Santiago/Getty Images via Getty Images
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    Amazon: Better inventory placement fuels record delivery speeds

    The e-commerce giant has reduced its U.S. inbound lead time by nearly four days as it pushes for faster shipping capabilities.

    By Max Garland • Nov. 6, 2025
  • A Neiman Marcus storefront in downtown Chicago
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    Kaarin Moore/Retail Dive
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    Saks Global approaches merger anniversary with a whirlwind of executive changes

    Most surprising is last week’s exit of Emily Essner, who was aboard as Saks Fifth Avenue and Neiman Marcus combined and whose duties just expanded.

    By Nov. 5, 2025
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Dollar General eyes AI optimization with new role

    Former Dropbox executive Travis Nixon joins the discount retailer to integrate the tech across supply chain, store operations and merchandising.

    By Nov. 5, 2025
  • Two ThredUp boxes sitting on top of each other on a bed, with a teal sweater next to them.
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    Courtesy of ThredUp
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    ThredUp’s next big growth opportunity is peer-to-peer selling

    CEO James Reinhart believes he has the answers to the model’s oft-repeated challenges, including low-quality items, unverified sellers and difficult returns.

    By Nov. 4, 2025
  • The interior of a Bath & Body Works with its Gingham+ store design.
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    Courtesy of Bath & Body Works
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    Bath & Body Works brings on former Bluemercury CEO in new role

    Maly Bernstein, who spent four years leading the Macy’s, Inc. banner, has been named chief commercial officer.

    By Nov. 4, 2025
  • Saks Global pins hope on stylists, top sellers

    The luxury conglomerate may be trying to woo top-notch stylists and their high-spending customers back to Saks Fifth Avenue and Neiman Marcus. To succeed, the company will need inventory it may not have.

    By Nov. 4, 2025
  • A lululemon logo displayed through a window as people walk by.
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    Michael M. Santiago via Getty Images
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    4 retailers that need a win this holiday season

    From nailing their merchandise offerings to ensuring inventory levels remain healthy, these retailers are striving to land on consumers’ nice lists.

    By Nov. 4, 2025
  • The interior of a clothing store, with headless mannequins in the front.
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    Courtesy of Urban Outfitters
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    Urban Outfitters expands localized store concept aimed at Gen Z

    The new formats, which feature localized merchandising, will be applied to street-level as well as mall stores. But are they too normal?

    By Nov. 3, 2025
  • Holiday mall shopping.
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    Permission granted by Mastercard
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    Sponsored by Mastercard

    In the season of spending, proof of purchase is the best gift for marketers

    Mastercard data shows that retailers saw a 15% overall lift in holiday sales when activating through the Mastercard Commerce Media channel during the holiday period.

    By Jill Moser, Senior Vice President, Mastercard Commerce Media • Nov. 3, 2025
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    Drew Angerer via Getty Images
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    Macy’s to shutter unit at Connecticut distribution center

    The closure will take place in stages starting Dec. 28 as the retailer advances a turnaround effort that includes a multiyear supply chain revamp.

    By Kelly Stroh • Nov. 3, 2025
  • Mastercard point of sale, retail
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    Courtesy of Mastercard
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    Q&A

    Agentic commerce portends merchant headaches

    AI agents used by shoppers will change the equation for online sellers, according to Mastercard’s executive vice president for security solutions.

    By Patrick Cooley • Nov. 3, 2025
  • The name "claire's" in lowercase block letters adorns the gray, corrugated-metal side as well as the slatted-wood front of a storefront overhang.
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    Daphne Howland/Retail Dive
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    Can Claire’s make a comeback?

    Investment firm Ames Watson spoke with Retail Dive about its approach to reinvigorating the brand after buying it out of bankruptcy.

    By Updated Nov. 5, 2025
  • A chain grocery on a street corner.
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    Daphne Howland/Retail Dive
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    AI will accelerate the end of brick and mortar’s reign: Amazon CEO

    The domination of e-commerce is inevitable and will only come faster thanks to the emerging technology, even if physical stores represent opportunity for now, Andy Jassy told analysts Thursday.

    By Oct. 31, 2025
  • Parade's first swimwear collection
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    Courtesy of Parade
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    Column

    The Weekly Closeout: Lululemon links up with the NFL, Parade shuts down

    The activewear brand is launching an apparel collection tied to the league’s teams, while the intimates brand abruptly ceased operations after six years.

    By Retail Dive Staff • Oct. 31, 2025
  • On the brown tile floor of an indoor soccer pitch, a white scuffed up gear bag with the word PUMA sits behind a pair of blue and white soccer cleats. One cleat leans against a soccer ball.
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    Courtesy of Puma
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    Puma layoffs grow to 1,400 amid broad-based Q3 declines

    The athletic brand’s reset — announced earlier this year and still in its early stages — touches wholesale, DTC and all regions.

    By Oct. 30, 2025
  • The factory floor at Ann Clark's cookie-cutter manufacturing plant.
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    Courtesy of Ann Clark
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    Why this manufacturer isn’t crumbling under tariff pressure

    Cookie-cutter maker Ann Clark shifted to in-house production more than two decades ago and sources most inputs domestically.

    By Antone Gonsalves • Oct. 30, 2025
  • Business man having problem at work.
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    Getty Images
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    State AI rules trigger rising small business angst

    Nearly two-thirds of survey respondents said they were worried about potential compliance and litigation costs related to state laws on privacy, AI and technology.

    By Alexei Alexis • Oct. 30, 2025
  • A person takes a photo of an item of clothing.
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    Courtesy of Depop
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    Etsy CEO to step down after nearly 9 years at the helm

    Former Depop chief Kruti Patel Goyal will replace Josh Silverman on Jan. 1, an announcement that came with Q3 results that beat expectations.

    By Oct. 29, 2025
  • Mochidream
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    Permission granted by Mochidream
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    A tale of 3 small businesses: How they changed packaging to mitigate tariffs

    A Shark Tank startup, skin care brand and local retailer share their stories of navigating changes with packaging suppliers.

    By Shefali Kapadia • Oct. 28, 2025
  • A collage of three people wearing Gymshark products available at Dick's Sporting Goods
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    Courtesy of Gymshark
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    Gymshark signs Dick’s Sporting Goods as first US wholesale partner

    The U.K.-based athletic brand is now available at 12 of the retailer’s House of Sport stores. 

    By Howard Ruben • Oct. 28, 2025
  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair CEO says tariffs have yet to impact shopper behavior

    Aside from a "short-lived" pull forward of certain purchases, the home retailer said it hasn't seen substantial changes to customers’ habits.

    By Oct. 28, 2025
  • A Carter's Babies and Kids storefront with a blue sky
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Carter’s to lay off 300, close more stores as tariffs decimate profits

    The children’s apparel retailer, already chasing profitability before new import duties, will close 150 locations in North America over the next three years.

    By Oct. 28, 2025
  • Amazon retail online shopping lawsuit
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    Getty Images
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    Amazon to cut 14K roles in effort to stay ‘nimble’

    The company is betting AI will change its workforce needs and leaning into job cuts as a way to simplify its organizational structure.

    By Oct. 28, 2025