Operations


  • A Foot Locker store in downtown Chicago
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    Kaarin Moore/Retail Dive
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    Dick’s pulls back on Foot Locker closures amid store pilot success

    A new format is performing so well that Dick’s plans to expand it to 250 Foot Locker stores by this fall — and will shutter a “much smaller” list of locations.

    By March 13, 2026
  • An Amazon Prime delivery being made
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    Courtesy of Amazon
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    Column

    The Weekly Closeout: Amazon notches a win against Perplexity, Reebok reenters soccer

    The e-commerce giant got a temporary order blocking access for Perplexity’s AI shopping agents, while the athletics brand signed two professional soccer players.

    By Retail Dive Staff • March 13, 2026
  • Trendline

    Top 5 stories from Retail Dive

    From Target’s path forward under a new CEO to the retailers most vulnerable to bankruptcy, here’s a look at the stories shaping the industry.

    By Retail Dive staff
  • A person walks near a wall that has lettering that reads: "Court of International Trade Watson Courthouse."
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    Spencer Platt via Getty Images
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    CBP is working on 4-step tariff refund process

    The agency detailed progress it’s made developing a dedicated system to process refunds for International Emergency Economic Powers Act tariffs.

    By Phil Neuffer • March 13, 2026
  • Two black and pink fabric bags with floral patterns against a pink backdrop
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    Courtesy of Vera Bradley
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    Vera Bradley names Coach vet CEO

    Ian Bickley, previously executive chairman, has been pushing forward the company’s transformation initiatives.

    By March 13, 2026
  • Costco Wholesale Club
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    Jacob Blanck. Retrieved from Wikimedia Commons.
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    Costco sued by customer seeking tariff refunds

    The proposed class action suit seeks to recoup IEEPA-tariff costs an Illinois customer alleges the retailer passed on to him and other consumers through higher prices. 

    By Maura Webber Sadovi • March 13, 2026
  • A white truck is parked in front of a Lowe's store on a clear, bright day.
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    Daphne Howland/Retail Dive
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    How Lowe’s tailors its AI-backed Mylow to different customers

    The home improvement retailer gets about a million questions a month between Mylow and Mylow Companion, with customer inquiries ranging in terms of expertise and needs.

    By March 12, 2026
  • A group of people holding signs that say "Fair contract now."
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    Courtesy of REI Union
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    REI cuts compensation as labor talks break down

    The retailer declared an “impasse” in the bargaining process, which allows it to unilaterally make changes. The REI Union says the move was illegal.

    By March 12, 2026
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Dollar General to introduce new store format, pilot subscription program

    The discount retailer reported Q4 net sales jumped nearly 6% year over year, with average basket size growing due to increased retail unit prices.

    By March 12, 2026
  • The Yellow Rose flagship location in Nashville.
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    Courtesy of Kendra Scott
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    Yellow Rose by Kendra Scott expands beyond Texas with new flagship

    The Western brand, which launched in 2023, is opening its first store outside the state with a location featuring a cocktail bar and hat customization in Nashville, Tennessee.

    By Tatiana Walk-Morris • March 12, 2026
  • Storefront of Ross
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    "Ross" by Genevieve Prentice is licensed under CC BY-SA 2.0
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    Ross opens 17 stores, pushing forward with brick-and-mortar expansion

    The store openings, which span its namesake banner and DD’s Discounts, are part of the off-price retailer’s efforts to open 110 new locations this year.

    By Howard Ruben • March 12, 2026
  • A bright blue storefront entrance.
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    Daphne Howland/Retail Dive
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    Build-A-Bear CEO to exit

    Sharon Price John will retire from the role in June, and Chief Operations and Experience Officer Chris Hurt will step into the top spot. 

    By March 12, 2026
  • A person uses an AI chatbot on a smartphone while sitting in front of a computer
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    Getty Images
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    What’s essential for AI shopping assistant success

    The biggest risk isn’t falling behind on deployment — it’s deploying before the organization is ready, experts say.

    By Michael Brady • March 12, 2026
  • RM Studio x Rebecca Minkoff spring ready-to-wear collection, available exclusively at QVC.
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    Courtesy of QVC
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    Rebecca Minkoff footwear comes to QVC

    Additionally, the fashion designer’s RM Studio x Rebecca Minkoff spring ready-to-wear collection is available exclusively at QVC.

    By Tatiana Walk-Morris • March 11, 2026
  • A Target storefront exterior
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    Dani James/Retail Dive
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    Target reduces prices on 3K products to draw in busy families

    The seasonal price drops include a selection of baby products, as the retailer aims to attract a demographic it lost sight of.

    By March 11, 2026
  • Storefront of Ross
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    "Ross" by Genevieve Prentice is licensed under CC BY-SA 2.0
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    Could off-price retailers start grabbing market share from each other?

    So far, department stores and other mainstream retailers have the most to fear as TJX, Ross and Burlington open hundreds of stores each year.

    By March 11, 2026
  • A person holding a wrench works on a car engine.
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    Getty Images
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    De minimis: Case aiming to revive exemption can proceed, court rules

    The lawsuit, which challenged the Trump administration’s elimination of the trade tool, was paused until the Supreme Court ruled on the president’s tariff authority.

    By Max Garland • March 11, 2026
  • The Brand House Collective COO exits after less than a year

    James Schisler resigned from his role while the company is in the process of being acquired by Bed Bath & Beyond Inc.

    By March 10, 2026
  • A Princess Polly storefront in Miami
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    Courtesy of A.K.A. Brands
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    Princess Polly plots next wave of US store openings

    The apparel brand will open eight stores across Florida, Texas, Minnesota, Tennessee and North Carolina throughout this year and into 2027.

    By Howard Ruben • March 10, 2026
  • People wearing Petal & Pup apparel.
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    Courtesy of Petal & Pup
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    Petal & Pup eyes launch with Dillard’s, Von Maur

    The fashion brand has a successful partnership with Nordstrom and is ready for additional growth. 

    By March 10, 2026
  • A customer shopping in an At Home store. Baskets of various colors and sizes line shelves.
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    Joe Raedle via Getty Images
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    Deep Dive

    In the home sector, ‘the weak will get weaker’ this year

    Retailers in the category face a poor housing market, elevated interest rates, low consumer confidence and ever-changing tariff policies.

    By March 10, 2026
  • Two people walking out from a store with a cart full of items.
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    Daphne Howland/Retail Dive
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    Target to open 2,000th store

    The North Carolina location “represents the future of Target’s elevated guest experience” and is part of the retailer’s plan to open over 30 stores this year. 

    By Tatiana Walk-Morris • March 9, 2026
  • A department store entrance.
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    Courtesy of Saks Global
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    Saks Global announces 15 more store closures, expands vendor base to 500

    Three Neiman Marcus and 12 Saks Fifth Avenue locations will shutter. The luxury company, which is in bankruptcy court, said its fleet is likely now set.

    By March 9, 2026
  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    Target debuts Free People intimates assortment

    The mass retailer is selling Intimately FP in select stores and online with a selection of exclusive offerings.

    By March 9, 2026
  • Exterior of a Primark store in downtown Chicago.
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    Kaarin Moore/Retail Dive
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    Primark is retail’s ‘best kept secret.’ It’s ready to move beyond that.

    The fashion retailer has a new CEO, is expanding in the U.S. and will soon open a flagship in New York City. It just wants you to know it exists.

    By March 9, 2026
  • A U.S. Customs and Border Protection badge is displayed on a sleeve.
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    Joe Raedle via Getty Images
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    CBP says it can’t comply with court order for tariff refunds yet

    The agency is confident it can implement a process that streamlines returns for now-defunct Trump administration levies in 45 days, according to a court filing.

    By Phil Neuffer • March 9, 2026