Operations
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Courtesy of Zales
Zales debuts next-gen retail concept, The Edit
The locations feature customization areas, consultations and a digital companion tool that connects customers to the jewelry brand’s full in-store assortment.
By Howard Ruben • Dec. 23, 2025 -
Daphne Howland/Retail Dive
Saks Global doesn’t rule out bankruptcy
The department store conglomerate says it’s “exploring all potential paths” toward stability but insists the luxury market is strong.
By Daphne Howland • Dec. 23, 2025 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Deal to sell 120 J.C. Penney stores for $950M falls through
When it was announced in July, the deal to private equity firm Onyx Partners faced questions from investors over the selling price.
By Daphne Howland • Dec. 23, 2025 -
The image by Jelson25 is licensed under CC BY-SA 3.0
Mattel brings on vet from Netflix, Disney
Natalia Premovic was named chief consumer products and experiences officer as the toy company draws on its IP for new projects.
By Tatiana Walk-Morris • Dec. 23, 2025 -
Daphne Howland/Retail Dive
Lululemon to enter 6 new markets in 2026
The athletics retailer is expanding its international presence as it executes on a turnaround plan, which includes finding its next leader.
By Howard Ruben • Dec. 22, 2025 -
Rachel Murray/Getty Images for ELLE via Getty Images
Coty taps Procter & Gamble vet as executive chair, interim CEO
Markus Strobel’s appointment comes days after the beauty giant sold its remaining stake in hair care brand Wella for $750 million.
By Daphne Howland • Dec. 22, 2025 -
Brandon Bell via Getty Images
How Home Depot sped up its supply chain — and what comes next
The home improvement retailer has built an expansive network of distribution centers for faster deliveries. It's now looking to maximize the potential of those assets.
By Max Garland • Dec. 22, 2025 -
Justin Sullivan via Getty Images
Instacart to pay $60M in settlement of FTC lawsuit
The agency alleged that the company misled consumers over delivery promotion fees, made it hard to initiate refunds and did not fully disclose Instacart+ membership trial terms.
By Catherine Douglas Moran • Dec. 22, 2025 -
Dani James/Retail Dive
Target beats drum on value beyond pricing
The retailer is working to "prioritize value perception" with a balance of merchandising newness and affordability, according to Jefferies analysts.
By Dani James • Dec. 22, 2025 -
Courtesy of NikeSkims
As it enters the ‘middle innings’ of a turnaround, Nike’s path is far from smooth
Performance in North America buoyed the brand in Q2, but one analyst called its position in China “particularly dire.”
By Cara Salpini • Dec. 19, 2025 -
Courtesy of Pacsun
Pacsun opens first US stores in nearly 20 years as foot traffic picks up
The apparel retailer, which is also expanding abroad for the first time next year, sees its physical locations as “cultural touchpoints.”
By Daphne Howland • Dec. 19, 2025 -
Courtesy of The Honest Company
The Honest Company to halt DTC sales, shutter mobile app
The change is part of the company’s turnaround plan, which also includes exiting apparel and closing brick-and-mortar and online stores in Canada.
By Tatiana Walk-Morris • Dec. 19, 2025 -
Daphne Howland/Retail Dive
ColumnThe Weekly Closeout: Levi’s adds Target vet to board, plus more Black Friday ‘standouts’
Jeffrey Jones, a former chief marketer at Target, will join the apparel maker in January. Meanwhile, analysts called out On and Hoka as big winners from the sale season.
By Retail Dive Staff • Dec. 19, 2025 -
Nate Delesline III/Retail Dive
Birkenstock revenue jumps, but tariff headwind remains
The footwear brand's Q4 revenue increased 15% year over year. Meanwhile, it expects tariff and currency translation headwinds to impact fiscal 2026 growth.
By Dani James • Dec. 18, 2025 -
To see where Macy’s is going, head to Chicago
Merchandising and customer service at the State Street flagship are the best they’ve been in 15 years, Evercore ISI analysts report.
By Daphne Howland • Dec. 18, 2025 -
Kaarin Moore/Retail Dive
Pandora’s next CEO to take the reins early
Chief Marketing Officer Berta de Pablos-Barbier, who was originally set to start the chief executive position in March, will now take on the role Jan. 1.
By Howard Ruben • Dec. 18, 2025 -
Courtesy of Lululemon
Activist investor wants Ralph Lauren veteran to lead Lululemon
Elliott Investment Management has taken a more than $1 billion stake in the athleisure brand and is pushing for Jane Nielsen to succeed Calvin McDonald.
By Cara Salpini • Dec. 18, 2025 -
Courtesy of Gordon Brothers, photo by Mark Hanson
Gordon Brothers snaps up Rachel Zoe brand
The firm, which has invested in several brands including Laura Ashley and Nicole Miller, prioritizes growth via licensing and product development.
By Daphne Howland • Dec. 17, 2025 -
Getty Images
Is surveillance pricing ripping off loyal customers?
If customers thought “that loyalty data were being consumed for that purpose, they would opt out of loyalty,” said Brierley loyalty consultant Don Smith.
By S.L. Fuller • Dec. 17, 2025 -
Mario Tama via Getty Images
Scan-and-go, extended hours help Costco enhance its store experience
The company is working to strengthen its fundamentals with its membership card scanners, CEO Ron Vachris said. “This isn’t about technology for technology’s sake.”
By Bryan Wassel • Dec. 17, 2025 -
Courtesy of Clarks
Clarks unveils first Cloudsteppers store in US
Cloudsteppers, known for its flip-flops for women, is expanding to become lifestyle-focused with more store openings on the way.
By Tatiana Walk-Morris • Dec. 16, 2025 -
Store comps grow at Kirkland’s operator ahead of Bed Bath & Beyond merger
The Brand House Collective, which saw net sales fall 9.6% in Q3, converted three locations to Bed Bath & Beyond stores in the quarter.
By Dani James • Dec. 16, 2025 -
Getty Images
Could digital product passports transform customer experience?
Customer and product experiences are often separated, but digital product passports force “those two worlds to merge,” said Renascence Consulting CEO Aslan Patov.
By Michael Brady • Dec. 16, 2025 -
Courtesy of Calvin Klein
Calvin Klein opens flagship in SoHo
The store reestablishes the brand’s presence in the city and follows openings in Paris and Tokyo.
By Howard Ruben • Dec. 15, 2025 -
Courtesy of iRobot
Inflation, tariffs help send iRobot into bankruptcy
The Roomba-maker’s largest Chinese manufacturer has agreed to acquire the company via a Chapter 11 restructuring.
By Daphne Howland • Dec. 15, 2025
