Operations
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Daphne Howland/Retail Dive
How Lowe’s tailors its AI-backed Mylow to different customers
The home improvement retailer gets about a million questions a month between Mylow and Mylow Companion, with customer inquiries ranging in terms of expertise and needs.
By Dani James • March 12, 2026 -
Courtesy of REI Union
REI cuts compensation as labor talks break down
The retailer declared an “impasse” in the bargaining process, which allows it to unilaterally make changes. The REI Union says the move was illegal.
By Daphne Howland • March 12, 2026 -
Trendline
Top 5 stories from Retail Dive
From Target’s path forward under a new CEO to the retailers most vulnerable to bankruptcy, here’s a look at the stories shaping the industry.
By Retail Dive staff -
Sam Silverstein/Retail Dive
Dollar General to introduce new store format, pilot subscription program
The discount retailer reported Q4 net sales jumped nearly 6% year over year, with average basket size growing due to increased retail unit prices.
By Dani James • March 12, 2026 -
Courtesy of Kendra Scott
Yellow Rose by Kendra Scott expands beyond Texas with new flagship
The Western brand, which launched in 2023, is opening its first store outside the state with a location featuring a cocktail bar and hat customization in Nashville, Tennessee.
By Tatiana Walk-Morris • March 12, 2026 -
Ross opens 17 stores, pushing forward with brick-and-mortar expansion
The store openings, which span its namesake banner and DD’s Discounts, are part of the off-price retailer’s efforts to open 110 new locations this year.
By Howard Ruben • March 12, 2026 -
Daphne Howland/Retail Dive
Build-A-Bear CEO to exit
Sharon Price John will retire from the role in June, and Chief Operations and Experience Officer Chris Hurt will step into the top spot.
By Kaarin Moore • March 12, 2026 -
Getty Images
What’s essential for AI shopping assistant success
The biggest risk isn’t falling behind on deployment — it’s deploying before the organization is ready, experts say.
By Michael Brady • March 12, 2026 -
Courtesy of QVC
Rebecca Minkoff footwear comes to QVC
Additionally, the fashion designer’s RM Studio x Rebecca Minkoff spring ready-to-wear collection is available exclusively at QVC.
By Tatiana Walk-Morris • March 11, 2026 -
Dani James/Retail Dive
Target reduces prices on 3K products to draw in busy families
The seasonal price drops include a selection of baby products, as the retailer aims to attract a demographic it lost sight of.
By Dani James • March 11, 2026 -
Could off-price retailers start grabbing market share from each other?
So far, department stores and other mainstream retailers have the most to fear as TJX, Ross and Burlington open hundreds of stores each year.
By Daphne Howland • March 11, 2026 -
Getty Images
De minimis: Case aiming to revive exemption can proceed, court rules
The lawsuit, which challenged the Trump administration’s elimination of the trade tool, was paused until the Supreme Court ruled on the president’s tariff authority.
By Max Garland • March 11, 2026 -
The Brand House Collective COO exits after less than a year
James Schisler resigned from his role while the company is in the process of being acquired by Bed Bath & Beyond Inc.
By Dani James • March 10, 2026 -
Courtesy of A.K.A. Brands
Princess Polly plots next wave of US store openings
The apparel brand will open eight stores across Florida, Texas, Minnesota, Tennessee and North Carolina throughout this year and into 2027.
By Howard Ruben • March 10, 2026 -
Courtesy of Petal & Pup
Petal & Pup eyes launch with Dillard’s, Von Maur
The fashion brand has a successful partnership with Nordstrom and is ready for additional growth.
By Kaarin Moore • March 10, 2026 -
Joe Raedle via Getty Images
Deep DiveIn the home sector, ‘the weak will get weaker’ this year
Retailers in the category face a poor housing market, elevated interest rates, low consumer confidence and ever-changing tariff policies.
By Caroline Jansen • March 10, 2026 -
Daphne Howland/Retail Dive
Target to open 2,000th store
The North Carolina location “represents the future of Target’s elevated guest experience” and is part of the retailer’s plan to open over 30 stores this year.
By Tatiana Walk-Morris • March 9, 2026 -
Courtesy of Saks Global
Saks Global announces 15 more store closures, expands vendor base to 500
Three Neiman Marcus and 12 Saks Fifth Avenue locations will shutter. The luxury company, which is in bankruptcy court, said its fleet is likely now set.
By Daphne Howland • March 9, 2026 -
Daphne Howland/Retail Dive
Target debuts Free People intimates assortment
The mass retailer is selling Intimately FP in select stores and online with a selection of exclusive offerings.
By Dani James • March 9, 2026 -
Kaarin Moore/Retail Dive
Primark is retail’s ‘best kept secret.’ It’s ready to move beyond that.
The fashion retailer has a new CEO, is expanding in the U.S. and will soon open a flagship in New York City. It just wants you to know it exists.
By Kaarin Moore • March 9, 2026 -
Joe Raedle via Getty Images
CBP says it can’t comply with court order for tariff refunds yet
The agency is confident it can implement a process that streamlines returns for now-defunct Trump administration levies in 45 days, according to a court filing.
By Phil Neuffer • March 9, 2026 -
Courtesy of Target
Target readies next-day delivery for 20 more metros this spring
The retailer expects to boost its supply chain spending this year as it rolls out more shipping options in California, Texas and other states.
By Max Garland • March 9, 2026 -
Retrieved from Costco.
Costco to flow tariff refunds, ‘if and when’ received, back to customers
CEO Ron Vachris said Thursday that the warehouse club retailer is committed to returning any potential refunds to its customers through “lower prices and better values.”
By Maura Webber Sadovi • March 6, 2026 -
Courtesy of Levi Strauss & Co.
ColumnThe Weekly Closeout: Levi’s closes Dockers sale and Chip Wilson escalates Lululemon battle
The jeans maker has officially handed over its khaki label to Authentic Brands Group. Meanwhile, Lululemon’s founder strikes again.
By Retail Dive Staff • March 6, 2026 -
Daphne Howland/Retail Dive
All Eddie Bauer stores to close after failure to find a buyer
The entity running the brand’s locations, which licenses the intellectual property from Authentic Brands Group, filed for bankruptcy last month.
By Daphne Howland • March 6, 2026 -
Courtesy of Adidas
Adidas extends CEO’s contract amid record revenues
Bjørn Gulden has made “tremendous operational and financial progress," according to the board. The retailer’s 2025 revenue reached 24.8 billion euros.
By Cara Salpini • March 5, 2026
