Operations


  • People enter and leave a Costco.
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    Mario Tama via Getty Images
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    Costco sues Trump administration for tariff refund

    The retail giant is calling for funds to be returned as the Supreme Court weighs the legality of certain levies imposed by President Donald Trump.

    By Antone Gonsalves • Dec. 3, 2025
  • Nike headquarters
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    Courtesy of Nike
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    Nike cuts CTO, chief commercial roles in leadership overhaul

    As part of the changes, Chief Supply Chain Officer Venky Alagirisamy will become chief operating officer, and Nike’s four regional heads will join the leadership team.

    By Dec. 3, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Boxes move along a conveyor belt at an Amazon fulfillment center.
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    Justin Sullivan via Getty Images
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    ​​​​​​​Amazon upgrades tools for seller returns

    The e-commerce giant introduced another way for sellers to determine "keep it" returns eligibility and launched a dashboard with returns insights.

    By Max Garland • Dec. 3, 2025
  • A smartphone screen displaying a folder labeled “Payment” with apps including PayPal, Stripe, Afterpay, Shop, and Amazon Pay, shown in a dark setting with colorful screen reflections.
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    Alamy
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    Amazon, Visa team on agentic tools

    The e-commerce giant is locking arms with the largest U.S. card network to provide software developers with tools and contacts for creating agentic commerce experiences.

    By Lynne Marek • Dec. 3, 2025
  • Exterior of a store.
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    Joe Raedle via Getty Images
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    BJ’s CEO: ‘AI is a big part of our future’

    The company is using the technology to make coding more efficient, generate to-do lists for team members and spot quality issues in its stores. 

    By Lindsey Wilkinson • Dec. 3, 2025
  • Supergoop Glowscreen launch
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    Permission granted by Supergoop
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    Supergoop taps Amazon vet as CEO

    Melis del Rey was most recently the general manager of Amazon U.S. Health and Beauty and previously served in leadership roles at Procter & Gamble.

    By Howard Ruben • Dec. 2, 2025
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon tests delivery in half hour or less

    In parts of Seattle and Philadelphia, ultra-fast delivery of household essentials and groceries is an extra $14 — or $4 for Prime members.

    By Dec. 2, 2025
  • Image shows a stylized version of the inside of a computer.
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    Getty Images
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    Retailers turn to AI for marketing, merchandising

    AI investments are widespread across retail, but using the tech doesn’t automatically translate to business impacts, per a report from Berkeley Research Group.

    By Tatiana Walk-Morris • Dec. 2, 2025
  • Belk storefront.
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    Kaarin Vembar/Retail Dive
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    Belk debuts smaller-format Market stores

    The concept is launching this month with two locations, with additional openings slated for 2026.

    By Dec. 1, 2025
  • A mall entrance to a clothing store named "Pacsun."
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    Daphne Howland/Retail Dive
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    Pacsun, Camping World and Lush launch on-demand delivery with Uber

    In the midst of the busy holiday shopping season, customers can now use the Uber, Uber Eats and Postmates apps to order from the retailers.

    By Howard Ruben • Dec. 1, 2025
  • A row of candles against a snowy winter background.
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    Courtesy of Newell Brands
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    Yankee Candle owner resorts to layoffs, store closures

    To accelerate its turnaround, Newell Brands will lay off 900 people worldwide and close 20 Yankee Candle stores.

    By Dec. 1, 2025
  • The North Face flagship in NYC.
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    Courtesy of The North Face
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    The North Face unveils Manhattan flagship store

    The Fifth Avenue location is the brand’s largest globally and is designed to be an immersive experience centered on outdoor exploration. 

    By Tatiana Walk-Morris • Dec. 1, 2025
  • person sitting at laptop
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    Marqeta via Adobe

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    Sponsored by Marqeta

    One end-to-end platform for consumer and commercial payments

    A single platform for consumer and commercial payments drives revenue and accelerates time-to-market.

    Dec. 1, 2025
  • Lowe's storefront
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    Courtesy of Lowe's
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    Lowe’s advances inventory optimization efforts

    The retailer is on pace to cut 15% of its SKUs by the end of 2025 while upgrading demand planning, allocation and replenishment.

    By Kelly Stroh • Nov. 26, 2025
  • Carol's Daughter
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    Courtesy of Carol's Daughter
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    Carol’s Daughter relaunches e-commerce site

    The move comes nearly nine months after L'Oréal said it would sell the brand, placing it back under the leadership of founder Lisa Price.

    By Howard Ruben • Nov. 25, 2025
  • A new BuyBuy Baby storefront in Iselin, New Jersey
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    Permission granted by BuyBuy Baby
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    Bed Bath & Beyond to acquire The Brand House Collective, close 40 stores

    The merger agreement is expected to be finalized in early 2026 and the combined company will eliminate $20 million in costs. 

    By Nov. 25, 2025
  • A storefront with the words "Kids Foot Locker" on the front.
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    Permission granted by Foot Locker
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    Dick’s turnaround at Foot Locker includes store closures, inventory reset

    Dick’s is already testing improvements at 11 Foot Locker stores and named a new head of international for the business.

    By Nov. 25, 2025
  • Dark clouds over a store entrance. A brick-red exterior wall with a "Kohl's" sign.
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    Daphne Howland/Retail Dive
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    Kohl’s makes progress in Q3 despite sales, profit declines

    Loyal customers are returning more often as turnaround initiatives take hold, though some analysts say bolder change is needed.

    By Nov. 25, 2025
  • A taxi speeds by a Lululemon storefront in SoHo.
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    Courtesy of Lululemon
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    Lululemon names general manager of North America as Celeste Burgoyne exits

    Carla Anderson will now lead North America and report to André Maestrini, who oversees all regions as chief commercial officer.

    By Nov. 25, 2025
  • Artificial trees from the National Tree Company.
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    Permission granted by National Tree Company
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    Can artificial Christmas tree companies spruce things up for next year?

    No one wanted to put tariffs on Christmas, says the National Tree Company CEO. But what happens when your raw materials are made outside the U.S.?

    By Nov. 25, 2025
  • Value City Furniture owner files for bankruptcy citing housing crisis

    American Signature Inc. plans to close 33 stores in Chapter 11 and expects to enter into a stalking horse purchase agreement with current equity holders.

    By Nov. 24, 2025
  • Two mannequins at the foot of a red set of stairs in Lululemon's SoHo store.
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    Courtesy of Lululemon
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    Lululemon’s new store format makes its debut in SoHo

    The 17,000-square-foot location is “rooted in movement, connection and sensory engagement,” and will serve as a blueprint for new stores.

    By Nov. 24, 2025
  • Pedestrians walk outside a Kohl’s store location.
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    Courtesy of Kohl's
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    Kohl’s stays the course with CEO choice

    Michael Bender took over in the interim when the newly arrived chief executive was fired for cause in May. The board unanimously made it permanent.

    By Nov. 24, 2025
  • A Family Dollar store in Moab, Utah.
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    Kaarin Vembar/Retail Dive
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    Family Dollar teams up with DoorDash ahead of the holidays

    Thousands of the retailer’s stores are on DoorDash, allowing consumers to shop its assortment of groceries, cleaning supplies and more from the platform.

    By Howard Ruben • Nov. 24, 2025
  • Inside of a Walmart distribution center
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    Courtesy of Walmart
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    Walmart grows automation usage throughout supply chain

    More than half of the retailer's e-commerce fulfillment center volume now moves through automated systems, lowering shipping costs.

    By Max Garland • Nov. 24, 2025