Operations: Page 3


  • A group of people stand evenly spaced apart stretching on a gray ground.
    Image attribution tooltip
    Courtesy of NikeSkims
    Image attribution tooltip

    As it enters the ‘middle innings’ of a turnaround, Nike’s path is far from smooth

    Performance in North America buoyed the brand in Q2, but one analyst called its position in China “particularly dire.”

    By Dec. 19, 2025
  • A Pacsun store.
    Image attribution tooltip
    Courtesy of Pacsun
    Image attribution tooltip

    Pacsun opens first US stores in nearly 20 years as foot traffic picks up

    The apparel retailer, which is also expanding abroad for the first time next year, sees its physical locations as “cultural touchpoints.”

    By Dec. 19, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • A warm beige makeup bottle with a drawing of a cactus on it
    Image attribution tooltip
    Courtesy of The Honest Company
    Image attribution tooltip

    The Honest Company to halt DTC sales, shutter mobile app

    The change is part of the company’s turnaround plan, which also includes exiting apparel and closing brick-and-mortar and online stores in Canada.

    By Tatiana Walk-Morris • Dec. 19, 2025
  • A red Levi's tab sign against a bright blue sky.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip
    Column

    The Weekly Closeout: Levi’s adds Target vet to board, plus more Black Friday ‘standouts’

    Jeffrey Jones, a former chief marketer at Target, will join the apparel maker in January. Meanwhile, analysts called out On and Hoka as big winners from the sale season.

    By Retail Dive Staff • Dec. 19, 2025
  • A display of Birkenstock shoes on a shelf inside a DSW store.
    Image attribution tooltip
    Nate Delesline III/Retail Dive
    Image attribution tooltip

    Birkenstock revenue jumps, but tariff headwind remains

    The footwear brand's Q4 revenue increased 15% year over year. Meanwhile, it expects tariff and currency translation headwinds to impact fiscal 2026 growth.

    By Dec. 18, 2025
  • Trumpets decorating the side of a building in a city downtown.
    Image attribution tooltip
    "Macy's Chicago" by webriprob is licensed under CC BY 2.0
    Image attribution tooltip

    To see where Macy’s is going, head to Chicago

    Merchandising and customer service at the State Street flagship are the best they’ve been in 15 years, Evercore ISI analysts report.

    By Dec. 18, 2025
  • Pandora storefront in NYC.
    Image attribution tooltip
    Kaarin Moore/Retail Dive
    Image attribution tooltip

    Pandora’s next CEO to take the reins early

    Chief Marketing Officer Berta de Pablos-Barbier, who was originally set to start the chief executive position in March, will now take on the role Jan. 1.

    By Howard Ruben • Dec. 18, 2025
  • A rack of shoes in a brightly lit store.
    Image attribution tooltip
    Courtesy of Lululemon
    Image attribution tooltip

    Activist investor wants Ralph Lauren veteran to lead Lululemon

    Elliott Investment Management has taken a more than $1 billion stake in the athleisure brand and is pushing for Jane Nielsen to succeed Calvin McDonald.

    By Dec. 18, 2025
  • A person with long blond hair looks to the left.
    Image attribution tooltip
    Courtesy of Gordon Brothers, photo by Mark Hanson
    Image attribution tooltip

    Gordon Brothers snaps up Rachel Zoe brand

    The firm, which has invested in several brands including Laura Ashley and Nicole Miller, prioritizes growth via licensing and product development.

    By Dec. 17, 2025
  • A frustrated woman looks at her mobile phone.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Is surveillance pricing ripping off loyal customers?

    If customers thought “that loyalty data were being consumed for that purpose, they would opt out of loyalty,” said Brierley loyalty consultant Don Smith.

    By S.L. Fuller • Dec. 17, 2025
  • People enter and leave a Costco.
    Image attribution tooltip
    Mario Tama via Getty Images
    Image attribution tooltip

    Scan-and-go, extended hours help Costco enhance its store experience

    The company is working to strengthen its fundamentals with its membership card scanners, CEO Ron Vachris said. “This isn’t about technology for technology’s sake.”

    By Bryan Wassel • Dec. 17, 2025
  • A Cloudsteppers store.
    Image attribution tooltip
    Courtesy of Clarks
    Image attribution tooltip

    Clarks unveils first Cloudsteppers store in US

    Cloudsteppers, known for its flip-flops for women, is expanding to become lifestyle-focused with more store openings on the way.

    By Tatiana Walk-Morris • Dec. 16, 2025
  • Store comps grow at Kirkland’s operator ahead of Bed Bath & Beyond merger

    The Brand House Collective, which saw net sales fall 9.6% in Q3, converted three locations to Bed Bath & Beyond stores in the quarter.

    By Dec. 16, 2025
  • In the foreground, there is a black quilted handbag. In the background is a blurred rack of clothing. It appears to be a clothing store.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Could digital product passports transform customer experience?

    Customer and product experiences are often separated, but digital product passports force “those two worlds to merge,” said Renascence Consulting CEO Aslan Patov.

    By Michael Brady • Dec. 16, 2025
  • The exterior of Calvin Klein's NYC flagship in SoHo
    Image attribution tooltip
    Courtesy of Calvin Klein
    Image attribution tooltip

    Calvin Klein opens flagship in SoHo

    The store reestablishes the brand’s presence in the city and follows openings in Paris and Tokyo.

    By Howard Ruben • Dec. 15, 2025
  • An iRobot Roomba is deployed in a home.
    Image attribution tooltip
    Courtesy of iRobot
    Image attribution tooltip

    Inflation, tariffs help send iRobot into bankruptcy

    The Roomba-maker’s largest Chinese manufacturer has agreed to acquire the company via a Chapter 11 restructuring.

    By Dec. 15, 2025
  • An internal shot of Burberry's shop-in-shop inside of Saks in New York City.
    Image attribution tooltip
    Courtesy of Courtesy of Luis Guillén for Saks
    Image attribution tooltip

    Burberry names chief operating and supply chain officer

    Matteo Calonaci succeeds Supply Chain and Industrial Officer Klaus Bierbrauer, who will remain with the company during a transition period.

    By Antone Gonsalves • Dec. 15, 2025
  • People walking through a futuristic, neon-lit digital cityscape.
    Image attribution tooltip

    Adobe Stock

    Image attribution tooltip
    Sponsored by Facteus

    The retail visibility gap – and how verified spend closes it

    Your shoppers move fast. Lucky for you, so does Facteus data. See how real-world transaction data transforms strategic decision-making.

    By Andrew Donsbach • Dec. 15, 2025
  • Walmart employee with two crates on a dolly outside of someone's home
    Image attribution tooltip
    Retrieved from Walmart.
    Image attribution tooltip

    Walmart touts delivery for last-minute gifts

    The big-box retailer says it can reach 95% of U.S. households within 3 hours and it is using streamlined delivery to entice consumers to shop — even on Christmas Eve.

    By Howard Ruben • Dec. 12, 2025
  • White exterior of Anthropologie storefront in Washington, D.C., with sale signs
    Image attribution tooltip
    Dani James/Retail Dive
    Image attribution tooltip
    Column

    The Weekly Closeout: Consumers lean on BNPL and Walmart gets excited about Anthropologie

    Reliance on buy now, pay later services has ticked up during the holidays, and the big-box retailer is bringing Anthropologie to its headquarters. 

    By Retail Dive Staff • Dec. 12, 2025
  • A Wing drone carrying a Walmart delivery.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart launches drone delivery in metro Atlanta

    Products eligible for the delivery method include grocery items, household goods and over-the-counter medicine. 

    By Kelly Stroh • Dec. 12, 2025
  • Exterior shot of a DXL store.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    DXL, FullBeauty to merge

    The companies see opportunity in an underserved and fragmented market, despite the rising use of GLP-1 drugs.

    By Dec. 12, 2025
  • Two mannequins at the foot of a red set of stairs in Lululemon's SoHo store.
    Image attribution tooltip
    Courtesy of Lululemon
    Image attribution tooltip

    Lululemon founder decries brand ‘erosion’ as CEO prepares to exit

    Chip Wilson alleged the board and Calvin McDonald oversaw years of value destruction of the brand, though most analysts praised McDonald’s tenure.

    By Dec. 12, 2025
  • A headshot of Calvin McDonald.
    Image attribution tooltip
    Courtesy of Lululemon
    Image attribution tooltip

    Lululemon CEO Calvin McDonald to step down in January

    The executive oversaw a period of tremendous growth at the activewear giant, but exits amid falling sales in its largest region.

    By Updated Dec. 11, 2025
  • An office supplies store.
    Image attribution tooltip
    "Office Depot" by Mike Mozart is licensed under CC BY 2.0
    Image attribution tooltip

    New owner taps CEO for Office Depot, OfficeMax

    Private equity firm Atlas Holdings on Wednesday completed its $1 billion acquisition of the struggling office supplies and services company.

    By Dec. 11, 2025