Operations: Page


  • Target Retail Store Westfield
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    jetcityimage via Getty Images
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    Target taps Lowe’s executive as first chief AI officer

    For Chandhu Nair, collaboration will be essential as the retailer focuses on how technology can elevate user experience.

    By Nicole Laskowski • Aug. 12, 2026
  • The exterior of a Zales store featuring The Edit concept
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    Courtesy of Zales
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    Signet names new leadership for Zales, Blue Nile

    The jewelry company appointed veterans from Mattel and Tiffany & Co. as it continues to push its Grow Brand Love strategy.

    By Aug. 11, 2026
  • Workers walk through Amazon's robotics fulfillment center in Elkhart, Indiana. Explore the Trendline
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    Courtesy of Amazon
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including brick-and-mortar expansion and fulfillment. 

    By Retail Dive staff
  • Inside a retail store with fitness apparell.
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    Craig Barritt via Getty Images
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    Gymshark names new chief supply chain officer

    Matt Rogers joined the fitness apparel brand in 2023 and previously held the role of global supply chain director.

    By Alejandra Carranza • Aug. 11, 2026
  • The exterior of a DXL Men's Apparel store
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    "Destination XL Group - DXL (51788714899).jpg" by Ajay Suresh is licensed under CC BY 2.0
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    DXL board chair steps in for CEO as challenges mount

    The big-and-tall men’s retailer is mulling a merger, fighting off a takeover offer and grappling with weight-loss drugs’ impact on its business.

    By Aug. 10, 2026
  • Cranes unload intermodal containers from a ship at the Port of Los Angeles at night, with a truck in motion in the foreground.
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    Getty Images
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    Retailers stocked up for upcoming holiday season

    Data from NRF projects that imports at major U.S. ports have peaked as businesses built up inventory ahead of new tariffs.

    By Aug. 10, 2026
  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    Getty Images
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    Best Buy’s chief marketer exits, replaced by newcomer

    Jennie Weber left the retailer after over 20 years at the company, with Chief Creative Officer Marty Senn taking over the position.

    By Aug. 10, 2026
  • A Bob's Discount Furniture storefront
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    Courtesy of Bob's Discount Furniture
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    Bob’s Discount Furniture is winning over higher-income shoppers

    The furniture retailer, known for its value-oriented marketing, said it’s seeing momentum build within its cohort of customers earning over $100,000.

    By Aug. 10, 2026
  • Yellow bins move on a conveyor belt located next to a set of stairs with yellow railings within a warehouse.
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    Kelly Stroh/Retail Dive
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    Behind the scenes of Amazon’s automated Washington warehouse

    Hercules robots and packing technology help power the fulfillment center in Kent. Here's a step-by-step tour.

    By Kelly Stroh • Aug. 10, 2026
  • An Ethan Allen store in Sarasota, Florida, on Jan. 11, 2022.
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    JHVEPhoto via Getty Images
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    Column

    The Weekly Closeout: Activist comes for Ethan Allen’s board, Rhode delivers for Elf

    The investor wants his nominees to replace all of the furniture retailer’s directors, while Rhode helped E.l.f. Beauty achieve nearly 40% growth.

    By Retail Dive Staff • Aug. 7, 2026
  • Spirit Halloween parent company to acquire Hot Topic

    Hot Topic and its subsidiaries will continue to operate independently and will maintain their headquarters in California.

    By Aug. 7, 2026
  • Etsy in ChatGPT
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    Courtesy of Etsy
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    Etsy slashes workforce by 12%, laying off 220

    CEO Kruti Patel Goyal said neither cost cuts nor artificial intelligence drove the downsizing, but also said that “AI is changing how all of us work.”

    By Aug. 6, 2026
  • An associate stocks a shelf at a Home Depot
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    Brandon Bell / Staff via Getty Images
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    Home Depot reshuffles leadership to accelerate tech innovation

    The company is consolidating tech teams under the leadership of its new CTO as part of this effort.

    By Paige Gross • Aug. 6, 2026
  • Claire's piercing experience.
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    Courtesy of Claire's
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    Claire’s revamps iconic piercing experience

    The retailer is rolling out updated training, store displays, earrings and more as part of broader upgrades to its store service.

    By Aug. 6, 2026
  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond Inc. changes corporate name again, relocates headquarters

    The rebrand to Neighborhood Intelligence underscores the company’s ambitions to move beyond retail and into home services.

    By Aug. 5, 2026
  • An exterior photo of a store with the Best Buy logo on a cloudy day.
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    Scott Olson via Getty Images
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    Best Buy picks Nordstrom alum for CFO

    Anne Bramman succeeds Matt Bilunas, who left the retailer last month after serving as its finance chief for seven years.

    By Maura Webber Sadovi • Aug. 5, 2026
  • A Wing drone carrying a Walmart delivery.
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    Courtesy of Walmart
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    Walmart, Wing launch drone delivery service in Florida

    The offering, which will cover five Orlando-area stores, is part of an expanding partnership between the two companies.

    By Max Garland • Aug. 4, 2026
  • An American Eagle storefront at a mall
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    Cara Salpini/Retail Dive
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    Retailers — eager for cash — sell off rights to potential tariff refunds

    A secondary market has emerged for retailers, such as American Eagle Outfitters and The Children's Place, to get capital quicker by monetizing tariff refunds. 

    By Aug. 4, 2026
  • An Amazon Prime delivery truck sits at a facility.
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    Courtesy of Amazon
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    Amazon to add supply chain facilities in New York, Texas

    The e-commerce giant is in the early stages of building a distribution center in the Lone Star State while prepping a Long Island operations site.

    By Kelly Stroh • Aug. 3, 2026
  • A model wears brightly colored Sundry clothing.
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    Retrieved from Digital Brands Group on January 03, 2024
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    Digital Brands Group considers sale, merger

    The apparel conglomerate is undergoing a strategic review and has retained financial advisers. 

    By Aug. 3, 2026
  • An American Eagle storefront at a mall
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    Cara Salpini/Retail Dive
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    American Eagle Outfitters to open $41M North Carolina distribution center

    The facility, which will service the Southeastern U.S., is expected to start operations in early 2027 and create over 200 jobs.

    By Max Garland • Aug. 3, 2026
  • Products locked up at a Target in Washington, D.C.
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    Kaarin Moore/Retail Dive
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    NRF finds shoplifting stabilizing as online fraud grows

    Phone and gift card scams, plus supply chain vulnerabilities like cargo theft, are top concerns for loss prevention specialists at over 60 major retailers, according to a report Thursday.

    By July 31, 2026
  • People walking by stores and crossing the street in a city, with a small red car in a wide crosswalk.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Macy’s disappearing billboard and Reformation’s IPO

    The department store’s iconic sign in Herald Square was taken down. Meanwhile, the apparel retailer went public on the low end of its price range.

    By Retail Dive Staff • July 31, 2026
  • a close up of a business person looking at a chart
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    FG Trade via Getty Images
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    1 in 4 dollars spent on AI goes to waste

    More than half of businesses lack a dedicated owner for AI costs, which can lead to overspend, according to a Harness report.

    By Scarlett Evans • July 30, 2026
  • A close-up of a digital price tag.
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    Courtesy of Walmart
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    New Jersey bans dynamic pricing

    The legislation also puts a one-year pause on the new adoption of electronic shelf labels by retailers while the state studies the tech.

    By Catherine Douglas Moran • July 30, 2026
  • A person walks alongside a shopping cart filled with groceries.
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    Will Newton via Getty Images
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    How Walmart uses AI to limit weather disruptions in its supply chain

    The retailer uses technology to determine how to reroute or position inventory before severe weather events occur.

    By Max Garland • July 30, 2026