Operations: Page


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    Joe Raedle via Getty Images
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    Chief experience officer at Walmart’s Sam’s Club to exit

    Diana Marshall is the latest leadership departure at Walmart Inc. since CEO John Furner took over earlier this year.

    By June 9, 2026
  • View of woman from behind examining bread aisle at store
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    Getty Images
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    Connecticut becomes second state to regulate dynamic pricing

    The state follows Maryland in enacting legislation that bars retailers from using personally identifiable data to customize prices. A similar bill is awaiting action by New York’s governor.

    By Sam Silverstein • June 9, 2026
  • Trendline

    Retail's quest to improve the customer experience

    From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

    By Retail Dive staff
  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond continues acquisition spree

    The home retailer is building out its services portfolio with an all-stock acquisition of an installation and renovation services company.

    By June 9, 2026
  • Hasbro's Mr Potato Head characters
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    Courtesy of Hasbro
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    Optimus Prime will take your call: Hasbro leans into AI-driven licensing

    The toy company’s AI studio, Sixth Wall, will debut behavioral licensing, which is focused on how characters think, speak and interact in new experiences.

    By June 9, 2026
  • A person on an escalator inside a colorful building interior
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    Daphne Howland/Retail Dive
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    Saks Global faces pivotal year as court approves bankruptcy exit plans

    The company will slash debt by 75%, get $500 million in new financing and aim for $9 billion in GMV by 2030. But now customers need to come back.

    By June 8, 2026
  • The Meta Lab @ Best Buy shop-in-shop
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    Courtesy of Best Buy
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    Best Buy rolls out Meta Lab shop-in-shops

    The retailer will debut the spaces — which allow shoppers to test Meta's lineup of AI glasses and VR headsets — at 50 locations this summer.

    By June 8, 2026
  • The Macy's logo is seen above a display of clothing for sale
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    Mario Tama via Getty Images
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    Delivery reliability trumps speed, Macy’s and Ulta execs say

    Maintaining on-time delivery promises will keep shoppers coming back, but fast shipping still has a role to play, retailers said at Home Delivery World 2026.

    By Max Garland • June 8, 2026
  • Two boxes on a conveyor belt ready for shipment. The left one is a product box with a shipping label and the right one is an Amazon branded box.
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    Octavio Jones via Getty Images
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    Amazon wants sellers to be more precise with handling times

    A new requirement aims to push sellers to offer more accurate delivery dates on self-fulfilled SKUs, which the company said can boost sales.

    By Max Garland • June 5, 2026
  • A taxi speeds by a Lululemon storefront in SoHo.
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    Courtesy of Lululemon
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    Lululemon slashes guidance due to ‘negative commentary,’ underwhelming launches

    Encouraging signs in Q1 were overshadowed by worsening trends that point to a protracted turnaround ahead.

    By June 5, 2026
  • Neon Nike logo in a Chicago store.
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    Kaarin Moore/Retail Dive
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    Column

    The Weekly Closeout: Nike’s reality check, GameStop’s record earnings

    The athletic retailer’s performance business needs to grow up to 25% to hit guidance, according to analysts, while the game company reported the highest quarterly net income in its history. 

    By Retail Dive Staff • June 5, 2026
  • A Walmart and Subway delivery package on doorstep
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    Courtesy of Walmart
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    Walmart extends into restaurant delivery with Subway deal

    The mass retailer is rolling out its express delivery service for select Subway shops, which is Walmart's largest in-store restaurant tenant.

    By June 5, 2026
  • The exterior of a Calvin Klein store. The windows show signs for sales and an image of actor Jeremy Allen White wearing Calvin Klein underwear.
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    Laurel Deppen/Retail Dive
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    Tommy Hilfiger parent company feels impact of Iran war

    PVH lowered its full year outlook, stating that it is seeing increased pressure on its EMEA business.

    By Lara Ewen • June 5, 2026
  • A Gap store logo in New York.
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    Spencer Platt via Getty Images
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    Retailers turn to AI for productivity, personalized shopping

    Best Buy, Gap and Dick’s Sporting Goods detailed how AI investments were reshaping their businesses during their Q1 earnings calls.

    By Paige Gross • June 4, 2026
  • Former Nordstrom execs descend on Rent the Runway

    The company’s interim CEO, interim CFO and chief commercial officer all have ties to the department store. Meanwhile, the apparel rental company’s revenue grew over 29% in Q1.

    By June 4, 2026
  • The exterior of a Five Below store during the daytime with a blue sky
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    Courtesy of Five Below
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    Five Below nixes ‘Five Beyond’ store section

    The retailer — which reported a 32% sales bump for Q1 thanks to viral squishy toys — moved the higher-priced inventory in line with the rest of the store.

    By June 4, 2026
  • The exterior of a DXL Men's Apparel store
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    "Destination XL Group - DXL (51788714899).jpg" by Ajay Suresh is licensed under CC BY 2.0
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    Destination XL is reevaluating its merger with FullBeauty

    A week after rejecting a take-private offer, the company’s board said the merger’s existing terms were not in its stockholders’ best interests.

    By Lara Ewen • June 4, 2026
  • Rodney Scott, commissioner of U.S. Customs and Border Protection, appears before the House Appropriations Subcommittee on Homeland Security on April 16, 2026 in Washington, D.C.
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    Heather Diehl via Getty Images
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    Trump admin appeals aspects of tariff refund order

    The Department of Justice said the Court of International Trade lacks the authority to mandate refunds for all finally liquidated entries.

    By Phil Neuffer • June 4, 2026
  • Downtown Dallas Neiman Marcus to close for good, after all

    Saks Global decided to close the century-old store over a year ago, but city leaders waged a war of words and won a reprieve.

    By June 3, 2026
  • Steph Curry stands in a black T-shirt in front of a shadowed basketball court.
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    Courtesy of Li-Ning
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    Steph Curry trades Under Armour partnership for a deal with Li-Ning

    The NBA star broke ties with his former partner in November and will now focus on growing the Curry Brand under a Chinese sportswear company.

    By June 3, 2026
  • A display at Macy's Flower Show in Chicago.
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    Kaarin Moore/Retail Dive
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    Macy’s revamped half its stores and customers followed

    As it improves merchandising and customer experience at 200-plus stores, some analysts now see the department store taking share from weaker rivals.

    By June 3, 2026
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    Brandon Bell via Getty Images
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    Target’s ‘food-forward’ strategy includes supply chain improvements, too

    The retailer’s newest and largest food facility to date replenishes the nearly 130 stores it serves up to two days faster than before.

    By Peyton Bigora • June 3, 2026
  • Belk's recent collaboration with Sewing Down South
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    Courtesy of Belk
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    Inside Belk’s latest collaboration with Sewing Down South

    The third iteration of their partnership includes an expansion into jewelry and the return of a pop-up store in Charleston, South Carolina.

    By June 3, 2026
  • Amazon's AWS agentic shopping assistant for retailers.
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    Courtesy of Amazon
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    Amazon offers AI agent tech to other retailers

    The online retail behemoth wants to narrow the time it takes for retailers to launch AI shopping assistants, starting with Kate Spade.

    By Tatiana Walk-Morris • June 2, 2026
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    Max Garland / Supply Chain Dive

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    What Mattress Firm gained from contactless delivery

    The shipping option has added customer flexibility and freed up drivers’ time despite early hurdles, executives said.

    By Max Garland • June 1, 2026
  • Storefront of a new Pink standalone store
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    Courtesy of Victoria's Secret & Co.
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    Pink hires chief merchandising officer

    Victoria’s Secret & Co. tapped a longtime Anthropologie executive for the new role, which comes as CEO Hillary Super has recommitted to the subbrand.

    By Updated June 4, 2026