Operations: Page

  • Heidi O'Neill sits on a bench in front of a pale wood wall.
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    Courtesy of Lululemon
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    Lululemon’s Heidi O’Neill overhauls C-suite in first move as CEO

    The athletics company has tapped a product chief and a chief operating officer, and is on the hunt to fill three other C-suite roles.

    By • Updated Oct. 7, 2026
  • A dining display with Bed Bath & Beyond's co-branded store concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond parent company calls off another deal

    Neighborhood Intelligence has axed plans to acquire real estate platform Fathom Holdings a month after it canceled its deal to buy F9 Brands.

    By • Oct. 7, 2026
  • Workers walk through Amazon's robotics fulfillment center in Elkhart, Indiana. Explore the Trendline➔
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    Courtesy of Amazon
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including brick-and-mortar expansion and fulfillment. 

    By Retail Dive staff
  • An athletic store on a New York City corner.
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    Daphne Howland/Retail Dive
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    Anta Sports officially becomes largest Puma shareholder

    The Chinese sports giant finalized its acquisition of a roughly 29% stake in the athletics brand for about $1.7 billion.

    By • Oct. 7, 2026
  • Visa Mastercard interchange fee litigation merchants Brooklyn federal court Walmart
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    Getty Images
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    Walmart defends pricing practices, again

    The retailer says it won't renew a key patent that could leverage scan-and-go tech to personalize prices. It's one of several that has drawn the attention of activists.

    By • Oct. 6, 2026
  • A collage of various dolls and doll accessories, mostly in shades of pink, with the words "Barbie The Movie" in the center.
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    Courtesy of Mattel
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    Another Mattel investor pushes for potential sale

    Ariel Investments wants the toy company to explore strategic alternatives, which could also include a divestiture of assets or a merger.

    By • Oct. 6, 2026
  • A clothing store associate helps a customer.
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    Getty Images
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    Where do associates fit in an AI world?

    Customers are arriving at stores more educated than ever, but associates still need to support or build on what those shoppers learned from AI, experts say.

    By Bryan Wassel • Oct. 6, 2026
  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Neighborhood Intelligence CFO resigns

    Brian LaRose became CFO of the organization, formerly known as Bed Bath & Beyond Inc., when the company acquired The Container Store earlier this year.

    By • Oct. 6, 2026
  • A person with long blond hair wearing jeans and ankle boots sits on a bed with a pink spread.
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    Courtesy of Target
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    Target reprises another partnership in merchandise overhaul

    The retailer is bringing back “Simply Shabby Chic” home goods, a few months after announcing the return of fashion designer Isaac Mizrahi.

    By • Oct. 6, 2026
  • A variety of colorful and warm knitted gloves and mittens are on display at a market stall. The gloves and mittens are made from wool and feature various patterns and designs.
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    Getty Images
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    What the Super El Niño means for retail

    The phenomenon, which shakes up normal weather patterns, will be the most intense on record, with varying impacts on consumers and brands.

    By • Oct. 6, 2026
  • Walmart and Knapp-branded storage systems with wheels are in a warehouse.
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    Courtesy of REDI Cincinnati
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    Walmart to build Ohio fulfillment center for oversized goods

    The $300 million investment near Cincinnati will specialize in handling larger, non-sortable items, including televisions and furniture.

    By Kelly Stroh • Oct. 5, 2026
  • Wedding couple holding hands
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    Getty Images
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    How GLP-1 users are forcing retailers to rethink everything

    Wide adoption of the medication has changed consumer behavior — from how shoppers think about sizing, to how they shop online. Can retail keep up? 

    By • Oct. 5, 2026
  • A smiling woman wearing headphones holds a smartphone and credit card above striped shopping bags outside a brightly lit storefront.
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    blackCAT via Getty Images
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    Sponsored by Sinch

    Keeping the lines open: How to power retail’s busiest moments

    Consumers are tired of nonstop spam calls, suspicious of unknown numbers and frustrated by poor connections and dropped calls during important service discussions.

    Oct. 5, 2026
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    Permission granted by Dexory
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    Sponsored by Dexory

    The warehouse costs hiding in plain sight

    Most warehouse costs don't show up on any report. The visibility gap is why.

    Oct. 5, 2026
  • The exterior of Ikea's plan and order store in Annapolis, Maryland
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    Courtesy of Ikea
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    Ikea to shutter 3 small-format plan and order stores

    The retailer is closing locations in Washington, D.C., Virginia and Maryland, including one that opened less than a year ago, as it reevaluates its footprint.

    By • Oct. 2, 2026
  • The top portion of a historic building.
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    Courtesy of Nike
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    Nike extends turnaround timeline amid more layoffs, sales declines

    The activewear giant released yet another operational reset, which will lead to job cuts in the new year, and flagged “significant work ahead.”

    By • Oct. 2, 2026
  • Teyana Taylor lounges in a black leather chair as part of a photograph for Revolve Magazine.
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    Courtesy of Revolve Group
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    Column

    The Weekly Closeout: Revolve debuts magazine and Cato closes 120 stores

    The fashion retailer wants to connect more deeply with shoppers through a print publication. Meanwhile, the specialty apparel brand is accelerating closures.

    By Retail Dive Staff • Oct. 2, 2026
  • Photo of a phone home screen with three AI apps lined up
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    Kenneth Cheung via Getty Images
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    Meta debuts AI agent for small businesses

    After introducing Muse for personal users, the tech giant is offering its AI agent to small businesses seeking help with everyday tasks.

    By Tatiana Walk-Morris • Oct. 1, 2026
  • A Levi's store.
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    Daphne Howland/Retail Dive
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    Skechers CFO jumps to Levi’s

    John Vandemore was at the shoe brand for nearly a decade after stints at Mattel and Disney, and replaces longtime Chief Financial Officer Harmit Singh.

    By • Oct. 1, 2026
  • A Lowe's associate helps a customer in a store
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    Spencer Platt via Getty Images
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    Holiday hiring is getting ‘smaller and more surgical’

    Many of the biggest U.S. companies are staying quiet about their Q4 plans amid uneasy consumer confidence reports and shifting staffing models.

    By Lara Ewen • Oct. 1, 2026
  • Ann Taylor store New York City.
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    Daphne Howland/Retail Dive
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    KnitWell Group names chief digital and customer data officer

    Angelica Munson was appointed to the newly created role for the Ann Taylor and Chico’s parent company. 

    By Tatiana Walk-Morris • Oct. 1, 2026
  • Models pose during NY Fashion Week in David's Bridal gowns on April 06, 2026 in NYC
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    Craig Barritt via Getty Images
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    New David’s Bridal CFO focuses on finance fundamentals

    Nike alum Kathy Cherian wants to ensure the bridal company’s finance function is included early in decision-making processes, she said.

    By Grace Noto • Oct. 1, 2026
  • Aerial shot of Mattel's headquarters in California.
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    The image by Jelson25 is licensed under CC BY-SA 3.0
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    Mattel names new CEO

    As current CEO Ynon Kreiz steps down from the role, Roger Lynch comes to the toy company from Condé Nast where he was chief executive.

    By • Sept. 30, 2026
  • Displayed assortment of Elfs on shelves with customized mugs and books.
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    Courtesy of 1-800-Flowers.com + PersonalizationMall.com
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    1-800-Flowers to sell PersonalizationMall.com, Things Remembered

    The $45 million transaction marks a steep drop from the $245 million purchase price for PersonalizationMall.com about six years ago.

    By • Sept. 30, 2026
  • Target store in Bridgehampton
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    Permission granted by Target
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    Target cuts prices as consumer sentiment sours

    With the holiday season ramping up, the mass retailer reduced pricing on nearly 2,000 home and apparel products.

    By • Sept. 29, 2026
  • Cars, bicyclists and pedestrians in a city.
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    Courtesy of Sephora
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    Sephora furthers UK ambitions via M&S shop-in-shops

    The tie-up resembles the beauty retailer’s partnership with Kohl’s in the U.S., which was a sales and traffic driver until this year.

    By • Sept. 29, 2026