Operations: Page


  • Walmart and Knapp-branded storage systems with wheels are in a warehouse.
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    Courtesy of REDI Cincinnati
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    Walmart to build Ohio fulfillment center for oversized goods

    The $300 million investment near Cincinnati will specialize in handling larger, non-sortable items, including televisions and furniture.

    By Kelly Stroh • Oct. 5, 2026
  • Wedding couple holding hands
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    Getty Images
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    How GLP-1 users are forcing retailers to rethink everything

    Wide adoption of the medication has changed consumer behavior — from how shoppers think about sizing, to how they shop online. Can retail keep up? 

    By • Oct. 5, 2026
  • Workers walk through Amazon's robotics fulfillment center in Elkhart, Indiana. Explore the Trendline➔
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    Courtesy of Amazon
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including brick-and-mortar expansion and fulfillment. 

    By Retail Dive staff
  • A smiling woman wearing headphones holds a smartphone and credit card above striped shopping bags outside a brightly lit storefront.
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    blackCAT via Getty Images
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    Sponsored by Sinch

    Keeping the lines open: How to power retail’s busiest moments

    Consumers are tired of nonstop spam calls, suspicious of unknown numbers and frustrated by poor connections and dropped calls during important service discussions.

    Oct. 5, 2026
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    Permission granted by Dexory
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    Sponsored by Dexory

    The warehouse costs hiding in plain sight

    Most warehouse costs don't show up on any report. The visibility gap is why.

    Oct. 5, 2026
  • The exterior of Ikea's plan and order store in Annapolis, Maryland
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    Courtesy of Ikea
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    Ikea to shutter 3 small-format plan and order stores

    The retailer is closing locations in Washington, D.C., Virginia and Maryland, including one that opened less than a year ago, as it reevaluates its footprint.

    By • Oct. 2, 2026
  • The top portion of a historic building.
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    Courtesy of Nike
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    Nike extends turnaround timeline amid more layoffs, sales declines

    The activewear giant released yet another operational reset, which will lead to job cuts in the new year, and flagged “significant work ahead.”

    By • Oct. 2, 2026
  • Teyana Taylor lounges in a black leather chair as part of a photograph for Revolve Magazine.
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    Courtesy of Revolve Group
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    Column

    The Weekly Closeout: Revolve debuts magazine and Cato closes 120 stores

    The fashion retailer wants to connect more deeply with shoppers through a print publication. Meanwhile, the specialty apparel brand is accelerating closures.

    By Retail Dive Staff • Oct. 2, 2026
  • Photo of a phone home screen with three AI apps lined up
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    Kenneth Cheung via Getty Images
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    Meta debuts AI agent for small businesses

    After introducing Muse for personal users, the tech giant is offering its AI agent to small businesses seeking help with everyday tasks.

    By Tatiana Walk-Morris • Oct. 1, 2026
  • A Levi's store.
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    Daphne Howland/Retail Dive
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    Skechers CFO jumps to Levi’s

    John Vandemore was at the shoe brand for nearly a decade after stints at Mattel and Disney, and replaces longtime Chief Financial Officer Harmit Singh.

    By • Oct. 1, 2026
  • A Lowe's associate helps a customer in a store
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    Spencer Platt via Getty Images
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    Holiday hiring is getting ‘smaller and more surgical’

    Many of the biggest U.S. companies are staying quiet about their Q4 plans amid uneasy consumer confidence reports and shifting staffing models.

    By Lara Ewen • Oct. 1, 2026
  • Ann Taylor store New York City.
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    Daphne Howland/Retail Dive
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    KnitWell Group names chief digital and customer data officer

    Angelica Munson was appointed to the newly created role for the Ann Taylor and Chico’s parent company. 

    By Tatiana Walk-Morris • Oct. 1, 2026
  • Models pose during NY Fashion Week in David's Bridal gowns on April 06, 2026 in NYC
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    Craig Barritt via Getty Images
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    New David’s Bridal CFO focuses on finance fundamentals

    Nike alum Kathy Cherian wants to ensure the bridal company’s finance function is included early in decision-making processes, she said.

    By Grace Noto • Oct. 1, 2026
  • Aerial shot of Mattel's headquarters in California.
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    The image by Jelson25 is licensed under CC BY-SA 3.0
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    Mattel names new CEO

    As current CEO Ynon Kreiz steps down from the role, Roger Lynch comes to the toy company from Condé Nast where he was chief executive.

    By • Sept. 30, 2026
  • Displayed assortment of Elfs on shelves with customized mugs and books.
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    Courtesy of 1-800-Flowers.com + PersonalizationMall.com
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    1-800-Flowers to sell PersonalizationMall.com, Things Remembered

    The $45 million transaction marks a steep drop from the $245 million purchase price for PersonalizationMall.com about six years ago.

    By • Sept. 30, 2026
  • Target store in Bridgehampton
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    Permission granted by Target
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    Target cuts prices as consumer sentiment sours

    With the holiday season ramping up, the mass retailer reduced pricing on nearly 2,000 home and apparel products.

    By • Sept. 29, 2026
  • Cars, bicyclists and pedestrians in a city.
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    Courtesy of Sephora
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    Sephora furthers UK ambitions via M&S shop-in-shops

    The tie-up resembles the beauty retailer’s partnership with Kohl’s in the U.S., which was a sales and traffic driver until this year.

    By • Sept. 29, 2026
  • Best Buy launches on TikTok Shop
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    Courtesy of Best Buy
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    Best Buy to launch on TikTok Shop

    Customers will be able to purchase products directly through the social commerce platform, with orders fulfilled by the retailer. 

    By Tatiana Walk-Morris • Sept. 29, 2026
  • A close-up of a digital price tag.
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    Courtesy of Walmart
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    Walmart CEO addresses dynamic pricing concerns

    John Furner issued a letter attempting to dispel pricing concerns about digital shelf labels and Sparky, but some say a Walmart patent leaves the door open.

    By • Sept. 28, 2026
  • David's Bridal Pearl Connect platform
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    Courtesy of David's Bridal
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    David’s Bridal wants to make it easy for vendors to engage with couples

    The retailer’s AI-powered platform, Pearl Connect, gives vendors leads based on couples who are actively planning their weddings.

    By • Sept. 28, 2026
  • Rendering of a Walmart fashion kiosk.
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    Courtesy of Walmart
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    Walmart consolidates merchant teams with focus on style

    Nearly 20 years after embarking on its ill-fated, fashion-oriented “Project Impact,” the retail giant is merging its fashion, home and beauty businesses.

    By • Sept. 28, 2026
  • The interior of Michaels new store format.
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    Courtesy of Michaels
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    5 store concepts that launched in 2026

    From Target’s revamped beauty space to Michaels’ new experiential store format, retailers have been busy this year refreshing their physical footprints.

    By • Sept. 28, 2026
  • Lenovo and NVIDIA booth at a trade show.
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    Permission granted by Lenovo
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    Sponsored by Lenovo

    Surf, don’t drown: How retailers can ride the AI wave successfully

    The AI revolution in retail is transforming opportunity into profit and sustainable growth.

    Sept. 28, 2026
  • Sponsored by LS Retail

    AI in grocery retail: 5 tips for better customer experiences

    Discover five tips to help you make AI work more effectively across your grocery operations.

    By Sigurdur Ari Sigurjonsson, VP Strategic Accounts at LS Retail • Sept. 28, 2026
  • A Target location in Bridgehampton
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    Permission granted by Target
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    Target is opening a store in the Hamptons. It’s not red.

    The retailer’s signature color is not part of the external facade of the building at its new location in Bridgehampton, New York.

    By • Sept. 25, 2026
  • A sign hangs at the entrance of a T.J. Maxx store on February 28, 2024 in Chicago, Illinois.
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    Scott Olson via Getty Images
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    TJX CEO: Distribution model will help weather El Niño

    The off-price retailer’s supply chain strategy allows it to hold inventory instead of going straight to stores. 

    By Alejandra Carranza • Sept. 25, 2026