Operations: Page


  • A Home Depot storefront with a blue sky and lawnmowers in front
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    Nate Delesline III/Retail Dive
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    The Home Depot extends AI assistance in local stores

    The retailer expanded its AI shopping assistant, Magic Apron, to include localized store knowledge to help customers quickly find items, ask product-specific questions and get project advice. 

    By Tatiana Walk-Morris • Sept. 1, 2026
  • A rental brand's fulfillment center with a racks of clothes.
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    Courtesy of Nuuly
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    Nuuly drives Urban Outfitters’ record second-quarter revenue

    The subscription rental service increased its average active subscriber count by more than 30% and posted $179 million in net sales.

    By Lara Ewen • Aug. 31, 2026
  • Trendline

    Inside retail supply chains

    Companies look to trim expenses and streamline operations during a crutial year for supply chain management. 

    By Retail Dive staff
  • A Macy's storefront
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    Daphne Howland/Retail Dive
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    Macy’s names senior vice president of creative, production

    The retailer is bringing back former staffer Maya Dukes to lead its creative strategy as it executes on its Bold New Chapter strategy. 

    By Tatiana Walk-Morris • Aug. 31, 2026
  • The exterior of Bed Bath & Beyond's co-branded concept with The Container Store
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    Courtesy of Bed Bath & Beyond
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    Deep Dive

    Inside Bed Bath & Beyond’s ambitions to transcend retail

    A rebrand to Neighborhood Intelligence positions it as “bigger than a retail company.” But a slew of recent acquisitions has drawn skepticism.

    By , • Aug. 31, 2026
  • An exterior view of Walmart's new fulfilment center in McCordsville, Indiana
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    Permission granted by Walmart
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    Walmart to build $1.3B fulfillment center in Georgia

    The 1.5-million-square-foot automated facility is slated to break ground later this year.

    By Kelly Stroh • Aug. 31, 2026
  • U.S. Postal Service workers scan parcels at the Los Angeles Processing and Distribution Center on December 11, 2019 in Los Angeles, California.
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    David McNew/Getty Images via Getty Images
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    USPS announces 6% rate increase for 2026 peak season

    The holiday price bump is set to impact Ground Advantage, Priority Mail and other package shipping services starting Oct. 4.

    By Max Garland • Aug. 31, 2026
  • Closeup of customer using contactless payment
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    FreshSplash via Getty Images
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    Sponsored by Nuvei

    Is your payment experience holding back your omnichannel strategy?

    Omnichannel strategy is only as strong as its weakest checkout.

    Aug. 31, 2026
  • A headshot of Nike executive Jane Ewing in a black T-shirt with the Nike swoosh.
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    Courtesy of Nike
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    Nike names Walmart vet as commercial chief, months after cutting role

    Jane Ewing joins the company next month and will be “vital” to strengthening connections across the organization, CEO Elliott Hill said.

    By • Aug. 28, 2026
  • A person wearing a Helly Hansen-branded wind breaker over looks a sea.
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    Courtesy of Kontoor Brands
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    Column

    The Weekly Closeout: Arc’teryx vet heads to Helly Hansen, Avon North America to be acquired

    Kontoor Brands tapped C.J. King to lead Helly Hansen’s North American sports division, while Regent’s deal reunites the beauty company with Avon International.

    By Retail Dive Staff • Aug. 28, 2026
  • A dark blue flag that reads "Old Navy" in white block letters hands vertically on a building in New York City, shown in the righ of a photo. Another building is on the left, with blue sky in the middl
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    Daphne Howland/Retail Dive
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    Old Navy chief out as sales falter again

    The Gap brand, which lost its luster and was stuck in the doldrums for years, has become the “star of the show” at Gap Inc.

    By • Aug. 27, 2026
  • A mall toy store.
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    Daphne Howland/Retail Dive
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    Build-A-Bear fires chief growth officer as earnings fall flat

    The company's summer trend merchandise didn’t resonate with customers and wholesale progressed slower than expected.

    By • Aug. 27, 2026
  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: A sit-down with Ron Johnson

    The retail veteran shares his journey with Apple, the infamous stint with J.C. Penney and more ahead of the release of his memoir, “Shop Different.”

    By Retail Dive Staff • Aug. 27, 2026
  • The exterior of a refreshed Burlington store
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    Courtesy of Burlington
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    Burlington CEO calls using tariff refunds to cut prices ‘the right thing to do’

    Michael O’Sullivan expects discounts to be widespread in the second half of the year, so lower prices will help struggling customers and protect market share, he told analysts Thursday.

    By • Aug. 27, 2026
  • Bikes and a car parked in front of a store.
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    Daphne Howland/Retail Dive
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    Sur La Table launches peer-to-peer marketplace

    The kitchenware retailer is partnering with resale technology platform Archive to power its Second Servings venture.

    By Lara Ewen • Aug. 27, 2026
  • Martha Stewart kitchen assortment at Kohl's.
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    Courtesy of Kohl's
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    Kohl’s expands home assortment with Martha Stewart, Bobby Flay

    The retailer will offer cookware and kitchen appliances from the two household names with an eye toward value, functionality and design. 

    By Tatiana Walk-Morris • Aug. 27, 2026
  • Cropper shot of young woman carrying a shopping basket while shopping in supermarket
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    Getty Images
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    The FTC is turning its sights on personalized pricing. What does it mean for customers?

    The Federal Trade Commission is seeking comments on the practice, giving businesses yet another reason to be wary of implementing personalized or surveillance pricing.

    By Kristen Doerer • Aug. 26, 2026
  • Barnes & Noble storefront in Chicago.
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    Kaarin Moore/Retail Dive
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    Take a look inside the new Barnes & Noble in Chicago

    As the retailer builds out its store footprint, a location in the heart of the Illinois city is keeping readers in The Loop.

    By • Aug. 26, 2026
  • A selection of Bath & Body Works dryer sheets.
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    Courtesy of Bath & Body Works
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    Bath & Body Works CEO: ‘2026 remains an investment year’

    Although Q2 net sales declined, they came in better than expected as the company pushes forward with its transformation strategy.

    By • Aug. 26, 2026
  • A red storefront entrance with a white dot-in-circle logo and an "order pickup" sign on the door. Trees and blue sky with white clouds on the right.
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    Daphne Howland/Retail Dive
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    Target to host in-store event for Beauty Studio launch

    The new concept, which debuts about a month after the mass merchant's deal with Ulta Beauty ended, aims to strengthen sales in the category.

    By • Aug. 26, 2026
  • A fashion display at a Walmart Supercenter in Cypress, Texas.
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    Courtesy of Walmart
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    Walmart goes all in on boho style with new private label

    Scenario will launch in all stores across five departments, representing one of the broadest category footprints in Walmart Fashion.

    By • Aug. 25, 2026
  • Walmart
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    Courtesy of Walmart
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    Walmart to accept Apple Pay, Google Pay

    The retailer will finally allow the tap-to-pay options at select Walmart and Sam’s Club stores, with plans to roll out to all locations by the end of the year.

    By Lynne Marek , • Aug. 25, 2026
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart expands 30-minutes-or-less delivery as speed woos shoppers

    Despite added charges for faster fulfillment, customers are flocking to the retailer's roster of quick delivery options, executives said.

    By Max Garland • Aug. 24, 2026
  • Justin Breton's headshot for Walmart
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    Courtesy of Gap Inc.
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    Gap Inc. taps Walmart alum in ‘fashiontainment’ push

    Justin Breton is joining the retailer as vice president of development and will report to entertainment chief Pam Kaufman.

    By Tatiana Walk-Morris • Aug. 24, 2026
  • The curved banner of a Walmart store, the brand name in white letters and the characteristic yellow sunburst logo to the right, against a blue sky.
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    Daphne Howland/Retail Dive
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    Walmart communications chief to depart after 3 years

    Allyson Park’s tenure was marked by intense change at the retail giant, including the departure of longtime CEO Doug McMillon.

    By • Aug. 24, 2026
  • Women checking sandal stock at store
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    Permission granted by Zebra Technologies
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    Sponsored by Zebra Technologies

    Stop guessing. Start knowing: why retailers need one pool of inventory.

    Stop siloing your inventory. See how one pool reveals true demand and increases margins.

    Aug. 24, 2026