Operations: Page


  • Aerial shot of Mattel's headquarters in California.
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    The image by Jelson25 is licensed under CC BY-SA 3.0
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    Mattel names new CEO

    As current CEO Ynon Kreiz steps down from the role, Roger Lynch comes to the toy company from Condé Nast where he was chief executive.

    By • Sept. 30, 2026
  • Displayed assortment of Elfs on shelves with customized mugs and books.
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    Courtesy of 1-800-Flowers.com + PersonalizationMall.com
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    1-800-Flowers to sell PersonalizationMall.com, Things Remembered

    The $45 million transaction marks a steep drop from the $245 million purchase price for PersonalizationMall.com about six years ago.

    By • Sept. 30, 2026
  • Workers walk through Amazon's robotics fulfillment center in Elkhart, Indiana. Explore the Trendline➔
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    Courtesy of Amazon
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including brick-and-mortar expansion and fulfillment. 

    By Retail Dive staff
  • Target store in Bridgehampton
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    Permission granted by Target
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    Target cuts prices as consumer sentiment sours

    With the holiday season ramping up, the mass retailer reduced pricing on nearly 2,000 home and apparel products.

    By • Sept. 29, 2026
  • Cars, bicyclists and pedestrians in a city.
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    Courtesy of Sephora
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    Sephora furthers UK ambitions via M&S shop-in-shops

    The tie-up resembles the beauty retailer’s partnership with Kohl’s in the U.S., which was a sales and traffic driver until this year.

    By • Sept. 29, 2026
  • Best Buy launches on TikTok Shop
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    Courtesy of Best Buy
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    Best Buy to launch on TikTok Shop

    Customers will be able to purchase products directly through the social commerce platform, with orders fulfilled by the retailer. 

    By Tatiana Walk-Morris • Sept. 29, 2026
  • A close-up of a digital price tag.
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    Courtesy of Walmart
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    Walmart CEO addresses dynamic pricing concerns

    John Furner issued a letter attempting to dispel pricing concerns about digital shelf labels and Sparky, but some say a Walmart patent leaves the door open.

    By • Sept. 28, 2026
  • David's Bridal Pearl Connect platform
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    Courtesy of David's Bridal
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    David’s Bridal wants to make it easy for vendors to engage with couples

    The retailer’s AI-powered platform, Pearl Connect, gives vendors leads based on couples who are actively planning their weddings.

    By • Sept. 28, 2026
  • Rendering of a Walmart fashion kiosk.
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    Courtesy of Walmart
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    Walmart consolidates merchant teams with focus on style

    Nearly 20 years after embarking on its ill-fated, fashion-oriented “Project Impact,” the retail giant is merging its fashion, home and beauty businesses.

    By • Sept. 28, 2026
  • The interior of Michaels new store format.
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    Courtesy of Michaels
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    5 store concepts that launched in 2026

    From Target’s revamped beauty space to Michaels’ new experiential store format, retailers have been busy this year refreshing their physical footprints.

    By • Sept. 28, 2026
  • Sponsored by LS Retail

    AI in grocery retail: 5 tips for better customer experiences

    Discover five tips to help you make AI work more effectively across your grocery operations.

    By Sigurdur Ari Sigurjonsson, VP Strategic Accounts at LS Retail • Sept. 28, 2026
  • Lenovo and NVIDIA booth at a trade show.
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    Permission granted by Lenovo
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    Sponsored by Lenovo

    Surf, don’t drown: How retailers can ride the AI wave successfully

    The AI revolution in retail is transforming opportunity into profit and sustainable growth.

    Sept. 28, 2026
  • A Target location in Bridgehampton
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    Permission granted by Target
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    Target is opening a store in the Hamptons. It’s not red.

    The retailer’s signature color is not part of the external facade of the building at its new location in Bridgehampton, New York.

    By • Sept. 25, 2026
  • A sign hangs at the entrance of a T.J. Maxx store on February 28, 2024 in Chicago, Illinois.
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    Scott Olson via Getty Images
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    TJX CEO: Distribution model will help weather El Niño

    The off-price retailer’s supply chain strategy allows it to hold inventory instead of going straight to stores. 

    By Alejandra Carranza • Sept. 25, 2026
  • A Michael Kors storefront.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: What will happen to Michael Kors and J. Crew celebrates its Barn Jacket

    Also, Sweaty Betty owner Wolverine World Wide eliminated the active group president role last week.

    By Retail Dive Staff • Sept. 25, 2026
  • A Wing drone carrying a package.
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    Courtesy of Lowe's
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    Lowe’s debuts drone delivery pilot with Wing, DoorDash

    The initial rollout at a North Carolina store involves over 100 SKUs and could later expand to other locations.

    By Max Garland • Sept. 24, 2026
  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: A status check on Target’s turnaround

    Since naming Michael Fiddelke CEO, the retailer has made headway on its recovery with sales and traffic growth despite the bumps along the way.

    By Retail Dive Staff • Sept. 24, 2026
  • Warmly lit exterior image of On's Miami store
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    Courtesy of On
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    On looks to nearly double sales by 2029 despite ‘far more challenging’ market

    A recent entry into soccer will help propel the brand through high-teens growth over the next three years, according to executives. Analysts aren’t so sure.

    By • Sept. 22, 2026
  • An FAO Schwarz window
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    Courtesy of FAO Schwarz
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    FAO Schwarz opens Amazon storefront

    The toy retailer is expanding its online presence via the e-commerce giant and will feature an Amazon pop-up shop at its flagship store in Rockefeller Center. 

    By Lara Ewen • Sept. 22, 2026
  • An Ethan Allen store in Sarasota, Florida, on Jan. 11, 2022.
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    JHVEPhoto via Getty Images
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    Ethan Allen launches CEO search

    The move comes nearly two months after an activist investor pushed to replace the retailer’s board, including CEO and board chair Farooq Kathwari.

    By • Sept. 21, 2026
  • Close-up of a person browsing Costco products on Uber
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    Photo illustration: Costco; Getty Images

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    Costco now offers nationwide delivery on Uber and DoorDash

    The retailer expanded its partnerships with both e-commerce providers at a time when same-day delivery is resonating with its shoppers. 

    By Peyton Bigora • Sept. 21, 2026
  • Chewy, fulfillment center, conveyor belt
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    Permission granted by Chewy
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    3 tips from Chewy’s COO on gaining a last-mile delivery edge

    Personalization and close carrier collaboration can help shippers win in a space where Amazon and Walmart loom large.

    By Max Garland • Sept. 21, 2026
  • Woman with credit card in hand using laptop
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    killerb10 via Getty Images
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    Sponsored by Sinch

    Ready for the rush: Stress-testing customer notifications for Black Friday

    Delayed customer communications all trace back to the same root cause: infrastructure that wasn’t built to handle the increased year-end shopping demand.

    Sept. 21, 2026
  • A Christmas tree with red and gold ornaments and decorative lights in the background is pictured.
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    Getty Images
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    Longtime Christmas decor retailer files for bankruptcy

    Gordon Companies Inc. — which operates Christmas Central, Christmas.com and more — filed for Ch. 11 bankruptcy protection just ahead of peak season.

    By • Sept. 18, 2026
  • A person puts on a baseball cap, looking off to the right.
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    Courtesy of Express
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    Column

    The Weekly Closeout: Bed Bath & Beyond parent plots a credit union and Express goes back to the ’90s

    Neighborhood Intelligence hopes to simplify home ownership with the move. Meanwhile, the apparel retailer is tapping into nostalgia.

    By Retail Dive Staff • Sept. 18, 2026
  • Macy's
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    Mario Tama via Getty Images
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    Macy’s rolls out AI inventory replenishment tool

    The forecasting capability is moving from pilot to broader implementation as the retailer targets improved in-stock levels and operational efficiencies.

    By Kelly Stroh • Sept. 18, 2026