Operations: Page 4


  • Block letters on wood paneling and a small sign jutting from a light stone building all read "J. Jill," above a store window.
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    Daphne Howland/Retail Dive
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    J. Jill names Coach vet as chief marketing officer

    Kimberly Wallengren, who also worked at American Eagle and Adidas, will focus on brand positioning, expanding customer reach and growing consumer engagement.

    By Howard Ruben • May 1, 2026
  • A Carter's Babies and Kids storefront with a blue sky
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Carter’s brings on Build-A-Bear vet as CEO

    The appointment of Sharon Price John as chief executive comes only a year after the company named someone else to the top spot.

    By May 1, 2026
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • A Saks store in Chicago.
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    Kaarin Moore/Retail Dive
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    Saks Global slashes 16% of its corporate workforce

    The latest round of downsizing comes amid the luxury retailer’s bankruptcy and leaves it to focus resources “toward critical capabilities that will drive profitable, sustainable growth,” a spokesperson said Thursday.

    By May 1, 2026
  • Football player Travis Hunter holding up a Heydud water shoe leaning over a body of water.
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    Courtesy of Heydude
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    Column

    The Weekly Closeout: Heydude sales decline and Lululemon dishes about Chip Wilson

    The Crocs-owned footwear brand's sales fell 12%, while the athletics company spelled out a fraught relationship in proxy documents.

    By Retail Dive Staff • May 1, 2026
  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Redefining Pacsun

    Brieane Olson talks about her book, “Co-created,” and her work as a merchant and now CEO in redefining the retailer for a new generation.

    By Retail Dive Staff • April 30, 2026
  • Two customers with long dark hair standing in the beauty section of a Walmart store
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    Courtesy of Walmart
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    Walmart is bringing beauty-focused store associates to hundreds of stores

    The "Beauty Expert" position, which features specialized training, is expanding this year after a successful pilot.

    By April 30, 2026
  • Storefront featuring Bath & Body Works new Gingham+ design.
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    Courtesy of Bath & Body Works
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    Bath & Body Works names first chief brand and product officer

    Veronique Gabai-Pinsky comes to the company with decades of experience, including launching her own brand and serving as president of Vera Wang Group.

    By April 30, 2026
  • A blue-lit Adidas storefront at night.
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    Courtesy of Adidas
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    As discounts proliferate, Adidas must ‘defend newness’

    In another big growth quarter, the activewear giant said it pulled back on wholesale to avoid promotions on new product.

    By April 29, 2026
  • Purple's Rejuvenate mattress
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    Permission granted by Purple
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    Purple taps former La-Z-Boy exec as CFO

    The mattress company also reported a miss on Q1 revenue and decreased its full-year outlook due to an accounting adjustment.

    By April 29, 2026
  • Three models in light pink and orange floor length dresses holding white flowers
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    Permission granted by Birdy Grey
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    Birdy Grey taps Stanley 1913 vet as chief growth officer

    In the newly created role, Anthony Potgieter will lead the company’s growth across brand, marketing, digital product, partnerships and customer experience.

    By Howard Ruben • April 28, 2026
  • Two people walk by a Bed Bath & Beyond store on a cloudy day.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond CEO: AI will lead to ‘significant reduction in headcount’

    Areas impacted at the retailer could include supply chain, IT, accounting, marketing and merchandising, Marcus Lemonis told analysts Monday.

    By April 28, 2026
  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Target requires 150 remote merchandising employees to relocate

    Impacted employees can move to the retailer's Minneapolis HQ or leave the company. Target hopes that in-person collaboration will help it regain merchandising authority.

    By April 28, 2026
  • A person with short hair and a flannel shirt sits on a blue sheet bed in a small dorm room
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    Courtesy of Dormify
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    Williams-Sonoma relaunches Dormify

    The home retailer debuted a new Dormify website and an option to pick up orders near college campuses using its existing retail footprint. 

    By April 28, 2026
  • A demonstration of eBay's new features on a smartphone
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    Courtesy of eBay
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    EBay scrambles to fix outages

    The e-commerce giant has been experiencing technical difficulties since Sunday, with its marketplace site down entirely at some points.

    By April 27, 2026
  • A retail storefront. The storefront sign reads "Academy Sports + Outdoors
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    Courtesy of Academy Sports and Outdoors
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    Why Academy Sports & Outdoors is going against the grain with store openings

    Executives touted the retailer’s “outside-in” strategy for new locations, which prioritizes markets that are further away from big cities — and big competitors.

    By April 27, 2026
  • Two smiling people, one with a dog on a leash and the other with a shopping cart, walk away from a store entrance.
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    Courtesy of Tractor Supply
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    Tractor Supply’s delivery volume jumps as final-mile plan advances

    Customers are tapping the retailer's growing capabilities for deliveries involving larger order quantities, Chief Supply Chain Officer Colin Yankee said.

    By Max Garland • April 27, 2026
  • A white truck is parked in front of a Lowe's store on a clear, bright day.
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    Daphne Howland/Retail Dive
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    Lowe’s to open 5 new stores this year

    The first location is set to open this June in Port St. Lucie, Florida, and includes in-store features like enhanced digital signage and QR codes.

    By Howard Ruben • April 27, 2026
  • A massive lit-up sign with the tilted blue "Hasbro" logo and cartoon images looms over a dark room.
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    "Hasbro booth" by Gage Skidmore is licensed under CC BY-SA 2.0
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    Hasbro expects March cyberattack to impact second-quarter revenue

    The toy maker is reviewing files and working to fully bring certain systems back online. The company will incur some costs related to the investigation.

    By David Jones • April 27, 2026
  • Sponsored by Nift

    In commerce media, the hardest part is getting to “ship it”

    Commerce media has no shortage of ideas. The real challenge is getting them to ship.

    By Saket Mehta • April 27, 2026
  • People walking into an Eddie Bauer that is going out of business.
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    Daphne Howland/Retail Dive
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    Retailers could close more than 40K stores in the next 5 years

    Tariffs and immigration policies are weighing on the industry and could drive even more closures, UBS analysts found.

    By April 24, 2026
  • A Nike storefront at The Grove shopping center in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Nike cuts 1,400 jobs across tech, operations

    The majority of the layoffs are in the activewear giant’s tech department as it consolidates its footprint and leans into automation.

    By April 24, 2026
  • Retail rendering of a pop up store in partnership with Google
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    Courtesy of Pat McGrath Labs
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    Column

    The Weekly Closeout: Pat McGrath Labs exits bankruptcy, GameStop bets on ‘retro’

    The cosmetics company forged a deal with GDA Luma, while the gaming retailer is expanding its assortment of older products nationwide.

    By Retail Dive Staff • April 24, 2026
  • Bed Bath & Beyond
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    Getty Images
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    Bed Bath & Beyond will operate stores in California after all

    The company will run a dozen combined The Container Store and Bed Bath & Beyond store formats in the state, despite Marcus Lemonis' previous stance.

    By April 23, 2026
  • Ebay campus
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    Courtesy of Ebay
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    EBay closes San Francisco office

    The marketplace giant also eliminated 800 roles earlier this year as it refocuses its operations on fashion, peer-to-peer sales and resale.

    By April 23, 2026
  • A shopper with a shopping cart full of merchandise stands in front of a Sam's Club sign outside the store
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    Scott Olson via Getty Images
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    Sam’s Club launches 1-hour delivery to meet fast shipping demand

    The retailer has rolled out its new Express delivery tier to over 600 locations, expanding upon its existing three-hour service.

    By Max Garland • April 23, 2026