Consumer Trends: Page 2


  • ThredUp cleanout bag.
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    Courtesy of ThredUp
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    ThredUp: US secondhand market to hit $73B by 2028

    While that represents meaningful growth, it’s down significantly from a 2022 prediction that the market would reach $82 billion by 2026.

    By Tatiana Walk-Morris • March 27, 2024
  • Kendra Scott Launches Fine Jewelry
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    Courtesy of Kendra Scott
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    Kendra Scott expands fine jewelry offering with lab grown diamond collection

    The jewelry company said it was a “natural category addition” that allows it to offer high-end jewelry at more affordable prices.

    By March 25, 2024
  • Trendline

    Digital innovation and technology trends in retail

    From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.

    By Retail Dive staff
  • Person with a cart shopping in a grocery store's produce section.
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    Bill Oxford via Getty Images
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    FMI: 57% of shoppers purchase produce from mass retailers, supercenters

    While traditional grocery stores are still consumers' top places to buy produce, low-price format retailers are making significant gains in the category.

    By Peyton Bigora • March 21, 2024
  • A customer prepares a box for a return
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    Anna Gorbacheva via Getty Images
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    Return policies sway customer behavior: survey

    Store customers return less than online shoppers, and some rules are boosting in-store returns of online orders, according to the ICSC.

    By Tatiana Walk-Morris • March 21, 2024
  • Two hands holding credit cards.
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    Joe Raedle via Getty Images
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    Ballooning credit card balances already loom over 2024’s retail sales

    The level of debt may surpass the all-time record this year, even when adjusted for inflation, some analysts say.

    By March 18, 2024
  • Dollar Tree, Family Dollar to close 1,000 stores

    The company said continued inflation is pressuring Family Dollar's core customer base.

    By March 13, 2024
  • A smiling, diverse group of people, stand in a row, wearing colorful tops and blue jeans of various shades.
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    Courtesy of Macy's
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    US private label sales grew 6% last year, reaching $217B: report

    Sales have steadily risen since 2019, but units have plateaued somewhat since their peak in 2020, according to Circana.

    By Tatiana Walk-Morris • March 11, 2024
  • A person riding a BowFlex exercise bike.
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    Courtesy of BowFlex
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    Column

    The Weekly Closeout: BowFlex files for Chapter 11, Public Lands partners with Saucony

    The at-home fitness company has a $37.5 million buyout offer, and the Dick’s Sporting Goods banner teamed up with the footwear brand on running shoes.

    By Retail Dive Staff • March 8, 2024
  • Group of people wearing Basma makeup
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    Courtesy of Basma Beauty
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    Basma now sells its TikTok-approved cosmetics at Sephora

    The beauty brand entered the color category with a cream blush its social media community helped “co-create.” 

    By Tatiana Walk-Morris • March 7, 2024
  • This is the cover image for the podcast series "How Retailers Are Moving Beyond Coupons and Loyalty Points"
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    Alyssa Eskel-Martin/Retail Dive
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    Sponsored by Talon.One

    [PODCAST] Redefining Incentives: How Retailers Are Moving Beyond Coupons and Loyalty Points

    Listen to this three-part podcast series, find out how incentive approaches are changing and what retail innovators are doing differently.

    By Retail Dive's studioID • Updated May 6, 2024
  • The Macy's at San Francisco Union Square
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    The image by Stilfehler is licensed under CC BY-SA 4.0
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    Column

    The Weekly Closeout: Thrasio files Ch. 11 bankruptcy and will Macy’s close its San Francisco flagship?

    The e-commerce aggregator will eliminate hundreds of millions of dollars in debt, while the department store is evaluating its real estate assets. 

    By Retail Dive Staff • March 1, 2024
  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: The story behind our stories on shrink and theft

    When the National Retail Federation retracted a theft claim following our coverage of its special report on crime, the news went viral. Here’s what it took to get the story.

    By Retail Dive Staff • Feb. 29, 2024
  • A stock image of a consumer examining a receipt.
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    Patpitchaya via Getty Images
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    Consumer confidence falls, breaking 3-month rising streak

    Spending by consumers is showing signs of sputtering after propelling better-than-expected economic growth last year.

    By Jim Tyson • Feb. 28, 2024
  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
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    Courtesy of The National Retail Federation
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    What 8 DTC brands are talking about in 2024

    From Glossier to On, executives shared insights into what brands are facing during the National Retail Federation’s Big Show and the ICR conference.

    By , Feb. 26, 2024
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    Home Depot issues cautious outlook after soft Q4

    The economy is leading consumers to delay purchases for big projects, but push forward with smaller ones, executives said.

    By Feb. 22, 2024
  • Buy now, pay later
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    I going to make a greatest artwork as I can, by my head, my hand and by my mind. via Getty Images
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    BNPL popularity rises among ‘financially fragile’ consumers

    About 60% of that group used BNPL five or more times in the past year, compared with just over 20% of more stable consumers, the New York Fed said.

    By Caitlin Mullen • Feb. 21, 2024
  • A Skechers retail store.
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    Courtesy of Skechers
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    The Weekly Closeout: Skechers aims for 10K stores and Jeff Bezos sells $4B in Amazon stock

    The footwear retailer is halfway to its store opening goal, while the Amazon founder sold billions of shares this week. 

    By Retail Dive Staff • Feb. 16, 2024
  • A person is seen walking into a lululemon storefront.
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    Justin Sullivan/Getty Images via Getty Images
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    Lululemon accused of greenwashing in anti-competition complaint

    Advocacy organization Stand.earth is asking the Competition Bureau Canada to investigate the retailer’s conduct over environmental claims.

    By Laurel Deppen • Feb. 14, 2024
  • Two people model black wedding dresses in front of a castle.
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    Courtesy of Walt Disney World Resort/PRNewswire
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    Column

    The Weekly Closeout: Disney turns to villains for bridal inspiration, Abercrombie & Fitch Co. cuts a role

    The company looked to Ursula and Maleficent for a collection with Allure Bridals, while the specialty retailer eliminated its global brands president position.

    By Retail Dive Staff • Feb. 9, 2024
  • A person wears a pair of gray New Balance sneakers and jeans.
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    Pablo Cuadra via Getty Images
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    New Balance introduces resale platform

    The footwear company partnered with Archive to launch Reconsidered as part of a larger sustainability initiative.

    By Laurel Deppen • Feb. 6, 2024
  • A UPS truck leaves the yard in 2010 in Chicago. The company is considering strategic alternatives to its Coyote Logistics subsidiary.
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    Frank Polich/Getty via Getty Images
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    Column

    The Weekly Closeout: UPS to cut 12K jobs and Nordstrom Rack continues to expand footprint

    The delivery giant aims to save $1 billion, while the department store is accelerating openings of its lower-priced brand. 

    By Retail Dive Staff • Feb. 2, 2024
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    Spencer Platt via Getty Images
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    How retail is shaping up in 2024

    Though some of the problems of the pandemic have waned, retail continues to reel from C-suite turnover and layoffs.

    By Feb. 1, 2024
  • Three people stand in front of a building in Carhartt apparel.
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    Courtesy of Carhartt
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    Fragile like a bomb: Why Carhartt’s new women’s line is making hard-working gear soft

    That word doesn’t necessarily match the workwear brand’s rugged aesthetic, but it’s part of “a more concerted effort” to give working women what they want.

    By Feb. 1, 2024
  • A nude eyeshadow palette and makeup artist's tools on a marble vanity. Brushes for powder, blush, eyebrows, shadows and sponges for concealer and foundation
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    July Ko via Getty Images
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    Prestige beauty brand sales growth surpasses mass market beauty brands: Circana

    Despite current economic uncertainty, beauty retail sales are predicted to continue growing in the coming years.

    By Tatiana Walk-Morris • Jan. 31, 2024
  • Pedestrians walk past a Neiman Marcus store.
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    Scott Olson via Getty Images
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    ‘This is natural evolution’: Saks and Neiman Marcus on the state of luxury

    As a new year starts, Geoffroy van Raemdonck and Marc Metrick share thoughts on luxury e-commerce, when the market might recover and how the consumer is doing.

    By Jan. 31, 2024