Consumer Trends: Page 2


  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
    Image attribution tooltip
    Courtesy of The National Retail Federation
    Image attribution tooltip

    Top retail conferences in 2025

    Topics this year include AI, consumer trends and brand loyalty.

    By Oct. 1, 2024
  • Two people with shopping bags, walking down the street on a snowy day.
    Image attribution tooltip
    vgajic via Getty Images
    Image attribution tooltip

    PwC expects 7% bump in average holiday spending, increased traffic to stores

    Despite easing inflation, however, consumers remain selective and motivated by price.

    By Oct. 1, 2024
  • Trendline

    The state of small business

    Disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations for small businesses.

    By Retail Dive staff
  • Young women standing with a shopping bag and phone in her hand.
    Image attribution tooltip

    Bernard Bodo/Shutterstock.com

    Image attribution tooltip
    Sponsored by ShopFully

    Why 9 out of 10 European shoppers prefer in-store shopping, and other key trends

    Explore insights into five surprising European shopping trends, including in-store outshining online.

    Sept. 30, 2024
  • Storefront of a Party City.
    Image attribution tooltip
    Nate Delesline III/Retail Dive
    Image attribution tooltip

    Party City cuts prices on 2K items ahead of the holidays

    The celebrations and events retailer said it’s responding to consumers, who continue to feel budgetary pressure.

    By Sept. 27, 2024
  • A pair of Squishmallow Crocs
    Image attribution tooltip
    Courtesy of Business Wire
    Image attribution tooltip
    Column

    The Weekly Closeout: L’Occitane CEO departs and Crocs partners with Squishmallows

    The beauty retailer created an office of the CEO to lead in the interim, while the footwear collab features three shoe designs and several Jibbitz charms.

    By Retail Dive Staff • Sept. 27, 2024
  • Many wrapped presents on a green background
    Image attribution tooltip
    miniseries via Getty Images
    Image attribution tooltip

    Most holiday shoppers will buy a gift for themselves this year

    Consumers will spend over $1,200 on gifts, food, decor and experiences for the season, according to JLL, and roughly 83% will buy something for themselves.

    By Tatiana Walk-Morris • Sept. 27, 2024
  • A person sits on a couch holding a mobile phone next to a Christmas tree.
    Image attribution tooltip
    FreshSplash via Getty Images
    Image attribution tooltip

    Online holiday sales in the US to hit record $240.8B: Adobe Analytics

    The number of purchases done on mobile devices is expected to grow more than 10% compared to last year and will make up 53.2% of all online shopping.

    By Howard Ruben • Sept. 26, 2024
  • A quotation mark on a blue background.
    Image attribution tooltip
    Kendall Davis/Retail Dive
    Image attribution tooltip
    Podcast

    The Backroom: The state of the art of couponing

    The team discusses a recent deep dive into the movement, led by deal-hunting influencers, and what it means for consumers and retailers alike.

    By Retail Dive Staff • Sept. 26, 2024
  • Halloween decorations and costumes.
    Image attribution tooltip
    benimage via Getty Images
    Image attribution tooltip

    Halloween spending to reach $11.6B this year: NRF

    This year won’t likely reach 2023’s record-breaking numbers, with over a third of consumers buying seasonal items at discounters.

    By Tatiana Walk-Morris • Sept. 20, 2024
  • A person holds a smartphone depicting a person holding a skincare product.
    Image attribution tooltip
    Ezra Acayan via Getty Images
    Image attribution tooltip

    More than half of US Gen Zers are headed to TikTok Shop this season

    Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.

    By Sept. 19, 2024
  • A view from the upper concourse looking toward Dillard's at Greenbrier Mall in Chesapeake, Virginia in July 2024
    Image attribution tooltip
    Nate Delesline III/Retail Dive
    Image attribution tooltip

    Gartner: 32% of holiday shoppers will start before November

    But 21% of those surveyed said they plan to reduce their holiday spending this year as high inflation continues to squeeze consumers.

    By Sept. 18, 2024
  • A screenshot of Krazy Coupon Lady's YouTube video.
    Image attribution tooltip
    Retrieved from YouTube on September 18, 2024
    Image attribution tooltip
    Deep Dive

    How couponing communities are still thriving

    Though it's been over a decade since TLC aired Extreme Couponing, shoppers are still deal-hunting — the methods have just changed.

    By Sept. 18, 2024
  • A Lowe's associate helps a customer in a store
    Image attribution tooltip
    Spencer Platt via Getty Images
    Image attribution tooltip

    Shoppers want personalization online, in-store and on customer service calls

    Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

    By Bryan Wassel • Sept. 16, 2024
  • A Woman in Plaid Blazer Using Her Laptop
    Image attribution tooltip

    Photo by Tima Miroshnichenko from Pexels

    Image attribution tooltip

    Shoppers to pull back on everyday purchases to prioritize holiday budgets

    Most consumers this year are also discovering offers and discounts solely through digital sources including email and social media, Coveo found. 

    By Tatiana Walk-Morris • Sept. 16, 2024
  • Three boxes stacked with a bow on top in a holiday scene.
    Image attribution tooltip
    svetikd via Getty Images
    Image attribution tooltip

    Holiday retail sales growth projected to increase 2.3% to 3.3%

    The pace of increase in holiday sales will be slower than 2023, but e-commerce will likely grow, according to Deloitte. 

    By Tatiana Walk-Morris • Sept. 13, 2024
  • Image attribution tooltip
    Joe Raedle via Getty Images
    Image attribution tooltip

    33% of holiday shoppers plan to spend less this year: Bankrate

    Concerns around high interest rates and inflation are stressing consumers’ budgets, according to a recent report.

    By Howard Ruben • Sept. 9, 2024
  • Bluemercury storefront.
    Image attribution tooltip
    Kaarin Vembar / Retail Dive/Retail Dive
    Image attribution tooltip
    Column

    The Weekly Closeout: Under Armour hires (another) Adidas vet and Bluemercury turns 25

    The athletics retailer appointed a new leader in its Europe, the Middle East and Africa division, while the beauty company refreshed its online presence. 

    By Retail Dive Staff • Sept. 6, 2024
  • Perfect Corp. YouCam
    Image attribution tooltip
    Courtesy of Perfect Corp.
    Image attribution tooltip

    Virtual try-on offers more sales: Perfect Corp.

    The report found that over 38% of respondents identified virtual fitting rooms and try-ons as the most effective use case of AI and AR tech.

    By Sept. 3, 2024
  • A "coming soon" banner.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Off-price retailers poised to take even more market share from department stores

    TJX, Ross and Burlington all enjoyed higher sales and profits in the second quarter.

    By Sept. 3, 2024
  • A person displays their open wallet and cards
    Image attribution tooltip
    Joe Raedle / Staff via Getty Images
    Image attribution tooltip

    Shoppers’ online fraud fears escalate

    Four in five consumers are worried about identity theft or someone stealing their credit card numbers, according to an August report from the credit monitoring agency Experian.

    By Patrick Cooley • Sept. 3, 2024
  • Mars Wrigley candy and snacks line up.
    Image attribution tooltip
    Permission granted by Mars
    Image attribution tooltip
    Sponsored by Mars Wrigley

    Ready for Halloween? The “Mars Tricks, Treats and Trends” report illuminates consumer behaviors around the season

    As the authority on Halloween, Mars Wrigley is helping retailers unpack consumer behaviors and purchase patterns around candy’s biggest season.

    By Mars Wrigley • Sept. 3, 2024
  • Billowy clouds in a blue sky above a storefront.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Best Buy revenue falls 3% in Q2

    The electronics retailer is updating in-store merchandising across multiple categories as it increasingly competes with big-box rivals for market share. 

    By Aug. 30, 2024
  • A quotation mark on a blue background.
    Image attribution tooltip
    Kendall Davis/Retail Dive
    Image attribution tooltip
    Podcast

    The Backroom: Under Armour’s past — and future — under Kevin Plank

    The executive earlier this year returned to the athletics brand he founded nearly 30 years ago. What does that mean for the company?

    By Retail Dive Staff • Aug. 29, 2024
  • Woman looking at mobile device.
    Image attribution tooltip

    iStock Photo/ Inside Creative House

    Image attribution tooltip

    Gen Z more likely to buy holiday gifts via social media: report

    Instagram and Facebook are forecast to be the most popular platforms for gift purchases during the season. 

    By Tatiana Walk-Morris • Aug. 28, 2024
  • A Bed Bath & Beyond sign against a blue sky with puffy white clouds.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    With new leaders and a new plan will Beyond’s ‘gallery of brands’ succeed?

    The company is leveraging Bed Bath & Beyond’s deep name recognition and plans to develop a gallery of retail brands ranging from luxury to off-price.

    By Aug. 26, 2024