Consumer Trends


  • Charli XCX for Coach
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    Courtesy of Coach
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    Coach unites celebrities, Gen Z storytelling under new brand platform

    Developed with Gen Z input, &Coach tries to break from fixed luxury campaign narratives to focus on co-authorship.

    By Peter Adams • June 17, 2026
  • Seniors with shopping carts walk down a grocery aisle.
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    Mario Tama via Getty Images
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    Consumer sentiment rises from 4-month slump as gas prices fall

    Consumers are “still seeing a lot of risks on the horizon,” according to Joanne Hsu, director of consumer surveys at the University of Michigan.  

    By Jim Tyson • June 15, 2026
  • Trendline

    Retail's quest to improve the customer experience

    From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

    By Retail Dive staff
  • Close up of man with shopping basket buying groceries at the store.
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    Drazen Zigic via Getty Images
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    Consumer pain worsens as inflation hits 3-year high

    Ending the Iran war could help ease the pressure, but the worst is likely still to come for categories like food, according to economists.

    By June 10, 2026
  • A customer presses the image of the ChatGPT app on their phone.
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    Getty Images
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    Why marketers must rethink loyalty as AI reshapes consumer connections

    Over half of consumers are comfortable filtering their brand communications entirely through AI, according to research from Gale.

    By Peter Adams • June 10, 2026
  • A green store banner says "Dollar Tree" against a hazy blue sky.
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    Daphne Howland/Retail Dive
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    Beauty shoppers are hunting for value. Dollar stores are ready.

    The category — which continued to grow in Q1 — has become more relevant to Dollar Tree in recent years, the retailer’s chief merchant told Retail Dive.

    By June 10, 2026
  • Teams face off in Adidas' 'Backyard Legends' creative
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    Courtesy of Adidas
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    Deep Dive

    Nike and Adidas take their rivalry to the World Cup. Who will win?

    The brands are both at a crossroads, and their campaign centerpieces play up soccer bona fides alongside the sport’s stars and other pop icons.

    By Chris Kelly • June 9, 2026
  • U.S. military veteran Capt. Gary Neuger appears in a Jeep ad
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    Courtesy of Stellantis
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    Deep Dive

    How brands are celebrating 250 years of America amid political polarization

    Major marketers looking to engage U.S. consumers around the milestone must prove their bona fides or risk looking like bandwagoners.

    By Chris Kelly • June 8, 2026
  • The exterior of a Five Below store during the daytime with a blue sky
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    Courtesy of Five Below
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    Five Below nixes ‘Five Beyond’ store section

    The retailer — which reported a 32% sales bump for Q1 thanks to viral squishy toys — moved the higher-priced inventory in line with the rest of the store.

    By June 4, 2026
  • Ulta storefront
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    Daphne Howland/Retail Dive
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    Ulta’s prestige beauty shines despite consumer pressure

    The retailer's sales jumped 11% in Q1 with the help of higher-end offerings. Meanwhile, the company is plotting an experiential store in New York City.

    By June 3, 2026
  • A Dollar General sign and brick storefront on a cloudy day with the company's signature black on yellow logo
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    Permission granted by Dollar General
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    Dollar General sales soar as customers trade down at ‘accelerated’ rate

    The discount retailer’s Q1 sales jumped 3.4% as rural shoppers see an outsized impact from increased gas prices.

    By June 2, 2026
  • Amazon Prime Dates for 2026.
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    Courtesy of Amazon
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    Amazon reveals Prime Day dates

    The e-commerce company moved the event to June, and is encouraging shoppers to use its Alexa for Shopping AI tech.

    By June 2, 2026
  • A shopper looking at an item in a grocery store.
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    Getty Images
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    Mass retailers draw level with supermarkets as primary grocery destinations

    People have become just as likely to cite a retailer like Walmart or Target as a supermarket when asked where they spend most of their food budget, according to data from FMI.

    By Sam Silverstein • June 2, 2026
  • An dark blue oval sign in white capital letters spellig "Old Navy" sticks out from a white building.
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    Daphne Howland/Retail Dive
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    Fashion misses at Old Navy spell trouble for Gap Inc.

    Internal flubs, not customer malaise, were the cause and have been addressed, Gap Inc. CEO Richard Dickson said Thursday. But is competition from off price a growing problem for the value brand?

    By May 29, 2026
  • A person carrying a tote bag looks at items on a grocery store shelf
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    Brandon Bell via Getty Images
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    Consumer sentiment falls to new low; cost of living ‘first-order’ worry

    A sustained rise in long-run inflation expectations would likely increase the odds that the Federal Reserve will raise interest rates.

    By Jim Tyson • May 29, 2026
  • A Dollar Tree store with a large green and white sign above the entrance, located in a shopping center. The building has a beige exterior with green trim and large windows displaying promotional signs. Several parked cars are visible in the foreground, and a leafless tree stands on the left side of the image under a clear blue sky.
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    Alamy
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    Dollar Tree CEO: ‘Our model is built for environments like this’

    Customers are shopping the discount retailer with a focus on affordability, convenience and trip efficiency to stretch their budgets.

    By May 29, 2026
  • A green and red brick Dick's storefront with trees in the foreground.
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    Courtesy of Dick's Sporting Goods
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    Another strong quarter for Dick’s quells some Foot Locker fears

    The Foot Locker business posted its first positive comps since late 2024 and the company raised guidance for both banners.

    By May 27, 2026
  • Two customers with long dark hair standing in the beauty section of a Walmart store
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    Courtesy of Walmart
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    Target, Walmart vie for beauty customers

    The retailers are investing in ways to court beauty consumers away from specialty retailers, trying new staffing models and remixing the merchandising assortment.

    By May 27, 2026
  • Walmart BNPL Affirm Klarna financing retail
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    Scott Olson via Getty Images
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    Walmart ties expected tariff refunds to price strategy amid cost pressures

    CFO John David Rainey said potential recoveries would be directed toward lowering prices as fuel costs pressure consumers.

    By Alexei Alexis • May 26, 2026
  • Anthropic's Claude AI app icon is seen in the app store on a smartphone screen.
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    Michael M. Santiago / Staff via Getty Images
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    What customers consider when using AI to shop

    The vast majority of consumers say it’s important to recognize the seller or merchant and check customer reviews before purchasing, a PSE Consulting survey found.

    By Kristen Doerer • May 21, 2026
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: What’s really happening at Lululemon?

    Senior Editor Cara Salpini joins the podcast to discuss the pushback against the incoming CEO, founder Chip Wilson’s battle with the board and more.

    By Retail Dive Staff • May 21, 2026
  • Walmart
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    Permission granted by Walmart
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    Walmart warns of price increases due to fuel costs

    The retailer expects somewhat higher retail price inflation in Q2 if the fuel shocks from the war in Iran persist. However, Walmart maintained its full-year guidance.

    By May 21, 2026
  • A customer presses the image of the ChatGPT app on their phone.
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    Getty Images
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    AI referrals make shoppers more likely to either return — or never come back

    Companies need to quickly justify why the AI recommended their brand, Info-Tech Research Group’s Julie Geller said. “If that validation isn’t obvious, confidence drops fast.”

    By Bryan Wassel • May 20, 2026
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    Getty Images
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    Sponsored by Nuvei

    Marketplace growth is outpacing ecommerce. Here’s why payments infrastructure will shape who scales.

    For retailers navigating the shift to marketplaces, three areas determine whether a marketplace scales or stalls.

    May 18, 2026
  • The interior of a thrift store shows apparel and accessories.
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    Getty Images
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    Department stores losing market share to resale

    Off-price retailers have little to fear from rapidly growing secondhand sales, though, according to research from Bank of America analysts.

    By May 15, 2026
  • Lourdes Arocho was named Gap Inc.'s head of licensing.
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    Courtesy of Gap Inc.
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    Column

    The Weekly Closeout: Another entertainment exec at Gap Inc., and tariff refunds trickle in

    The apparel conglomerate beefed up its "fashiontainment" roster, while retailers are getting their money back on import levies canceled by the Supreme Court.

    By Retail Dive Staff • May 15, 2026