E-commerce: Page 2
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Pandemic-fueled omnichannel shopping surge here to stay: Nielsen
Buying across both store and online channels increased 50% in 2020 and doesn't show signs of slowing anytime soon, the data firm noted.
By Rosie Bradbury • Jan. 05, 2021 -
Holidays in review: What defined the season in 2020
From virtual services and contactless pickup to a Black Friday unlike any other, retailers were forced to adapt.
By Daphne Howland , Ben Unglesbee , Caroline Jansen , Kaarin Vembar • Dec. 31, 2020 -
Trendline
Small business
This trendline explores several topics facing small retailers as disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations.
By Retail Dive staff -
Will the e-commerce boom be a bust this season?
An unprecedented number of packages are taxing retailers' ability to deliver. A lot are going to be late, and that will have consequences beyond the holidays.
By Daphne Howland • Dec. 22, 2020 -
Sponsored by AWS and Intel
Pomelo fashion enhances shoppers' experience, increases revenue using Amazon Personalize
This global fashion e-commerce set out to create personalized customer experiences that would improve the discoverability of new items and increase revenue.
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Grove Collaborative raises $125M to launch new brands
The funding brings the DTC brand to a $1.32 billion valuation as it looks to expand into new categories.
By Maria Monteros • Dec. 21, 2020 -
Crisis Management: The 3-year strategy that paid off for Brooks this year
Chief Operating Officer Dan Sheridan discusses how the brand's multichannel initiative kept the company alive, and thriving, during the pandemic.
By Cara Salpini • Dec. 21, 2020 -
Most shoppers plan on making a return after the holidays
This year's online surge means a record number of items could make their way back onto shelves. Retailers should see it as an opportunity.
By Daphne Howland • Dec. 21, 2020 -
Advantage shifts to stores as a holiday dominated by e-commerce wraps up
At this point, even many online orders will be fulfilled via brick and mortar.
By Daphne Howland • Dec. 18, 2020 -
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How COVID-19 prompted new thinking for omnichannel
Accelerated investments in 2020 redefined omnichannel, writes Amanda Bourlier, head of retail at Euromonitor International.
By Amanda Bourlier • Dec. 18, 2020 -
BarkBox to go public in $1.6B SPAC deal
Parent company Bark has entered an agreement with Northern Star Acquisition Corp., expected to close in the second quarter of 2021.
By Caroline Jansen • Dec. 17, 2020 -
With an end to pandemic struggles in sight, beauty looks toward a prettier future
Unlike apparel, which will face a longer recovery, beauty could be back to 2019 levels by the first half of 2021, according to McKinsey.
By Cara Salpini • Dec. 17, 2020 -
Sam's Club equips its fulfillment operations with robotic pickers
The retailer has adopted the use of autonomous mobile robots in its new Southern California fulfillment center for e-commerce orders.
By Gary Wollenhaupt • Dec. 17, 2020 -
Few consumers are happy with their online shopping experience: report
As more consumers turn to e-commerce, frustration with retailers' websites and apps could create headaches.
By Tatiana Walk-Morris • Dec. 15, 2020 -
Amazon Fashion launches custom T-shirt sales
Available in the U.S., the app-based tech helps customers determine their ideal size, fit, color and style, and could reduce returns and waste.
By Daphne Howland • Dec. 15, 2020 -
Instagram debuts Shopping in Reels
Brands and creators can tag products in the videos they post, which users are able to view or purchase from directly.
By Tatiana Walk-Morris • Dec. 15, 2020 -
Retrieved from WhatsApp on December 09, 2020
WhatsApp introduces carts feature to simplify in-app purchases
The platform has rolled out e-commerce features in recent years to help sellers connect with customers.
By Tatiana Walk-Morris • Dec. 15, 2020 -
Retailers' best e-commerce asset may be their brick-and-mortar stores
In a rare vulnerability for Amazon, research is piling up that customers want omnichannel services for both shopping and returns.
By Daphne Howland • Dec. 14, 2020 -
'We're about millimeters in terms of fit': How Wacoal and Lively found a shared purpose
Michelle Cordeiro Grant's startup was acquired last year by the department store mainstay, but the two have more in common than appears at first blush.
By Cara Salpini • Dec. 14, 2020 -
What's selling in 2020's holiday season
This year, consumers sought out comfort over experiences.
By Caroline Jansen • Dec. 14, 2020 -
Bridal retailer Avery Austin debuts e-commerce, try-at-home model
Wedding retailers have unveiled digital tools throughout the year as COVID-19 keeps customers from shopping in-store.
By Tatiana Walk-Morris • Dec. 11, 2020 -
Vendor ransomware attack disrupts DSW's inventory management
The impact of cyberattacks on retailers and their vendors is even greater during this digital-first period brought on by the coronavirus pandemic.
By Emma Cosgrove • Dec. 10, 2020 -
Chewy reports record sales over Black Friday, Cyber Week
Operating largely online in a growth category has proven beneficial for the pet retailer as consumers remain wary of shopping in stores due to the pandemic.
By Caroline Jansen • Dec. 09, 2020 -
GameStop posts 30% sales drop but sees growth ahead
The pandemic, limited availability of new consoles and a reduced store count hurt the gaming retailer's third quarter sales, but November brought a spike.
By Ben Unglesbee • Dec. 09, 2020 -
P&G, Billie call off their deal after federal antitrust complaint
The Federal Trade Commission last month said it would block the consumer product giant’s acquisition of the women's shaving startup.
By Daphne Howland • UPDATED: Jan. 6, 2021 at 10:18 a.m. -
Consumers are spending less this holiday season: survey
But, they are shopping online due to convenience, deals and free shipping — a trend that may stick around even after the pandemic.
By Tatiana Walk-Morris • Dec. 09, 2020