QVC launches holiday pop-up in New York City

The two-day event, featuring Kathy Hilton as Mrs. Claus, is spread across 10 rooms including the Claus-et, Yuletide Lounge, Kringle Kitchenette and a Haute Chocolate Bar.

By Howard Ruben • Updated Nov. 20, 2025

Walmart’s e-commerce growth speaks to CEO Doug McMillon’s legacy

Digital sales jumped 27% globally in Q3 and the U.S. channel is poised to turn a profit this year, demonstrating a core aspect of the exiting chief's omnichannel strategy.

By Dani James • Nov. 20, 2025

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Bath & Body Works to launch on Amazon

The retailer will start with a small assortment of its products on the marketplace next year as it works to capture sales lost to the gray market.

By Kaarin Moore • Nov. 20, 2025

Will Amazon’s AI-powered one-stop shop for advertising change the game?

At its UnBoxed conference, Amazon showcased new tools it claims provide unprecedented flexibility in buying and intelligence for advertisers.

By Chris Kelly • Nov. 19, 2025

Target to launch ChatGPT app with multi-item baskets, fresh food

The mass retailer is deepening its work with OpenAI as consumers continue to turn to generative chatbots for shopping support.

By Dani James • Nov. 19, 2025

Old Navy taps DoorDash for same-day deliveries

The effort, which comes amid increased interest in on-demand apparel deliveries, allows shoppers to order denim, holiday-themed pajamas and more.

By Tatiana Walk-Morris • Nov. 18, 2025

Rhone names chief operating officer

Matthew Wallace joins the DTC activewear brand with over three decades of experience, including with Walmart and PVH Corp.

By Howard Ruben • Updated Nov. 19, 2025

Nuuly subscribers can now return items at Urban Outfitters stores

Subscribers to the apparel rental company can see faster processing and instant updates as part of the new service. 

By Howard Ruben • Nov. 17, 2025

Pinterest taps into search and shopping data to create holiday gift guides

Celebrities including Pamela Anderson and the Jonas Brothers have also curated shoppable boards as the social platform caters to gift buyers.

By Tatiana Walk-Morris • Nov. 12, 2025

Target debuts AI holiday gift finder

Shoppers can enter details like age and interests to generate unique recommendations — just one of several tech updates during the season.

By Dani James • Nov. 12, 2025

Amazon sues Perplexity over AI shopping agents

The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party agentic commerce, but on its own terms.

By Dani James • Nov. 6, 2025

ThredUp’s next big growth opportunity is peer-to-peer selling

CEO James Reinhart believes he has the answers to the model’s oft-repeated challenges, including low-quality items, unverified sellers and difficult returns.

By Cara Salpini • Nov. 4, 2025

Agentic commerce portends merchant headaches

AI agents used by shoppers will change the equation for online sellers, according to Mastercard’s executive vice president for security solutions.

By Patrick Cooley • Nov. 3, 2025

AI will accelerate the end of brick and mortar’s reign: Amazon CEO

The domination of e-commerce is inevitable and will only come faster thanks to the emerging technology, even if physical stores represent opportunity for now, Andy Jassy told analysts Thursday.

By Daphne Howland • Oct. 31, 2025

The Weekly Closeout: Lululemon links up with the NFL, Parade shuts down

The activewear brand is launching an apparel collection tied to the league’s teams, while the intimates brand abruptly ceased operations after six years.

By Retail Dive Staff • Oct. 31, 2025

Etsy CEO to step down after nearly 9 years at the helm

Former Depop chief Kruti Patel Goyal will replace Josh Silverman on Jan. 1, an announcement that came with Q3 results that beat expectations.

By Daphne Howland • Oct. 29, 2025

Pinterest rolls out AI-powered personalization features

The updates will turn the platform “into a personal shopping assistant” led by the technology, according to executives. 

By Tatiana Walk-Morris • Oct. 29, 2025

Amazon to cut 14K roles in effort to stay ‘nimble’

The company is betting AI will change its workforce needs and leaning into job cuts as a way to simplify its organizational structure.

By Dani James • Oct. 28, 2025

Why retail growth hinges on specialty marketplaces

The eCommerce race is shifting: retailers are discovering specialty marketplaces win through curation.

By Lindsay Becker • Oct. 27, 2025

Want to make a good impression online this holiday? Be reliable

The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers long term.

By Bryan Wassel • Oct. 23, 2025

Walmart taps Stadium Goods for marketplace expansion

The mass retailer announced that exclusive sneaker styles from the collectibles resale company are now available ahead of the holidays.

By Dani James • Oct. 22, 2025

Harry’s owner acquires baby care brand Coterie

The deal adds to Mammoth Brand’s growing portfolio of brands, which also includes Flamingo, Lume and Mando.

By Howard Ruben • Oct. 21, 2025

Consumers embrace AI for research, but few have allowed it to make purchases

Customers are worrying over payment security, privacy and potential mistakes with autonomous AI purchases, a Riskified survey found.

By Bryan Wassel • Oct. 21, 2025

Will shoppers turn to secondhand for value this holiday?

A new report from ThredUp and GlobalData found that consumers could use about 40% of holiday budgets on secondhand gifts.

By Dani James • Oct. 20, 2025

Amazon to hire 250K holiday workers for third consecutive year

The e-commerce giant aims to hire a quarter of a million seasonal, full- and part-time employees across its fulfillment and transportation network.

By Howard Ruben • Oct. 17, 2025