E-Commerce


  • A smiling person with short hair, wearing a gray hoodie and crossing their arms.
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    Courtesy of StockX
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    StockX co-founder to take over as CEO amid declines in sneaker resale

    Greg Schwartz, who has been the company’s chief operating officer since its 2016 launch, will replace Scott Cutler, an early investor.

    By Nov. 8, 2024
  • Amazon's virtual holiday shop.
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    Courtesy of Amazon
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    Amazon debuts virtual holiday shop

    The immersive 3D shopping experience includes music, animations and a guided journey to help with product discovery.

    By Tatiana Walk-Morris • Nov. 7, 2024
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy pushes tech in holiday ad series

    The campaign features the retailer’s new hologram spokesperson, “Gram,” and addresses common problems like finding the perfect gift.

    By Nov. 6, 2024
  • President Joe Biden speaks at a podium with Vice President Kamala Harris and Speaker of the House Mike Johnson behind him.
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    Chip Somodevilla / Staff via Getty Images
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    De minimis overhaul will start before next president: former Biden official

    A rulemaking proposal being issued by early December is very likely, according to former White House COVID-19 supply coordinator Tim Manning.

    By Max Garland • Nov. 5, 2024
  • Shelves are stacked with graphic T-shirts by the Children's Place.
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    Arturo Holmes/Getty Images for The Children's Place, Inc. via Getty Images
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    The Children’s Place launches Shein storefront

    The deal allows the youth apparel company to distribute its products through the fast-fashion giant’s platform and diversify its omnichannel strategy.

    By Laurel Deppen • Nov. 4, 2024
  • Employees working in an Amazon fulfillment center are seen from above.
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    Mark Makela / Stringer via Getty Images
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    Amazon’s inbound fulfillment process is getting a makeover

    CEO Andy Jassy said initial efforts to improve inventory placement are bearing fruit while more investments are underway.

    By Max Garland • Nov. 4, 2024
  • An Allbirds storefront on Abbot Kinney Boulevard in California.
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    Cara Salpini/Retail Dive
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    Deep Dive

    DTC is dead. Long live DTC.

    As a channel, it remains key to growth for many retailers. But the era of the DTC brand as we know it is over.

    By Nov. 4, 2024
  • Amazon retail online shopping lawsuit
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    Daria Nipot via Getty Images
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    Prime Day boosts Amazon sales, membership in Q3

    Product sales were strong, but third-party seller services, advertising and subscriptions grew by double digits in the period.

    By Nov. 1, 2024
  • Reese Witherspoon announces the launch of her new company, Draper James.
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    Courtesy of Draper James
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    Draper James hires Michael Kors veteran as CEO

    New CEO Jeannie Yoo also stepped into an advisory role with Consortium Brand Partners, which took a majority stake in the brand a year ago.

    By Howard Ruben • Oct. 30, 2024
  • A person sits in front of a computer online shopping while a Christmas lights are in the background.
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    Anchiy via Getty Images
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    Most consumers plan to shop online this holiday season

    While some people started shopping during October’s promotions, most consumers plan to start next month, according to research by Bain & Company.

    By Tatiana Walk-Morris • Oct. 28, 2024
  • People walking down the street.
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    Daphne Howland/Retail Dive
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    Why some retail has been resilient against Amazon

    It's about the products — and the people.

    By Oct. 28, 2024
  • Wayfair launches paid loyalty program

    For $29 a year, the online retailer is offering customers free shipping, early access to major sales events and 5% back in rewards on purchases.

    By Howard Ruben • Oct. 23, 2024
  • A person wearing a green striped shirt taking a tampon out of box and placing it in a yellow purse.
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    Courtesy of The Honey Pot
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    The Honey Pot launches at Ulta Beauty

    The deal marks the vaginal care brand’s first partnership with a beauty retailer and adds to its growing list of wholesale partners, including CVS and Target.

    By Howard Ruben • Oct. 22, 2024
  • Poshmark introduces shoppable Poshmark Stories feature
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    Courtesy of Poshmark
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    Poshmark scraps new fees after seller outcry, sales hit

    The resale marketplace instituted a suite of changes earlier this month, but is already abandoning them this week.

    By Oct. 22, 2024
  • A person in a grey sweater hovers over a laptop with their hands.
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    mapo via Getty Images
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    TikTok Shop adds refurbished electronics

    The company currently offers tablets, mobile phones and laptops from companies like Apple and Google with plans for expansion. 

    By Tatiana Walk-Morris • Oct. 21, 2024
  • A new BuyBuy Baby storefront in Iselin, New Jersey
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    Permission granted by BuyBuy Baby
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    BuyBuy Baby to close all stores less than a year after relaunch

    The company said the move will allow it to transform "into a digital-first brand, focusing all our energy on providing an exceptional online shopping experience."

    By Oct. 18, 2024
  • A living room with a person laying down on a tan sofa
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    Permission granted by Havenly
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    Havenly Brands acquires Burrow as it builds out its portfolio of home brands

    Havenly CEO Lee Mayer discusses the company’s fifth acquisition, its multibrand strategy and why she remains bullish on retail.

    By Oct. 16, 2024
  • View of an interior of a mall decorated with holiday wreaths attached to the skylight.
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    satura86 via Getty Images
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    Nearly half of holiday shoppers plan to shop in stores

    While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian. 

    By Tatiana Walk-Morris • Oct. 15, 2024
  • Exterior of Amazon Fresh store with banner reading "Grand Opening August 22, 8 AM"
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    Courtesy of Amazon
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    Amazon bundles online shopping of groceries and nonfood items

    The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods to one cart.

    By Peyton Bigora • Oct. 14, 2024
  • A collection of holiday-wrapped boxes of various sizes.
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    Courtesy of Amazon
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    Amazon will reprise holiday beauty sale

    This year the e-commerce giant will be competing for attention not just with rival retailers but also the November election.

    By Oct. 14, 2024
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    Orbon Alija/iStock.com

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    Sponsored by Pacvue

    Busting the myths of incrementality measurement in 2025

    Discover how brands are leveraging iROAS to measure incremental sales and optimize retail media strategies across growing channels.

    By Anne Harrell, Product Evangelist, Pacvue • Oct. 14, 2024
  • Grooming services at Walmart Pet Services center.
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    Courtesy of Walmart
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    Column

    The Weekly Closeout: Primark plans a Manhattan flagship and Walmart expands pet offerings

    The global retailer will set up shop minutes away from Macy’s Herald Square store, as the big-box giant opens more Pet Services centers. 

    By Retail Dive Staff • Oct. 11, 2024
  • A child picking apples from a tree
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    Permission granted by The Sill
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    The Sill closes its final store, shifts back to online-only business

    The DTC plant company said that shuttering its brick-and-mortar locations was the best way to support product expansion and maximize customer reach.

    By Howard Ruben • Oct. 7, 2024
  • A black shirt labeled Armani is counterfeit as evidenced by the misspelling of the brand name on the tag.
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    "A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
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    AAFA pushes again for Facebook, Instagram to join the notorious markets list

    One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.

    By Oct. 4, 2024
  • Person holding a mobile phone with the Poshmark website pulled up.
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    Courtesy of Poshmark
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    Poshmark slashes seller fees

    The move comes a few months after rival resale marketplace Mercari cut fees entirely, eliminating a major source of seller frustration.

    By Oct. 4, 2024