Online spend during Amazon’s Prime Big Deal Days neared $10B in the US

The retailer’s two-day event drove sales at multiple stores including Walmart as consumers hunted for bargains and discounts ahead of the holiday rush.

By Lara Ewen • Oct. 9, 2026

Amazon retail division hit by job cuts

The e-commerce giant is changing the structure of its stores business, impacting hundreds of employees.

By Dani James • Oct. 8, 2026

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Walmart debuts 1-hour express pickup, ASL service ahead of holidays

The mass retailer will expand the new pickup option nationwide in the upcoming weeks and is using Sorenson for in-store American Sign Language interpretation.

By Dani James • Oct. 8, 2026

ThredUp CEO on AI costs: ‘I was both surprised and didn’t care’

James Reinhart said nothing should be done to slow employees’ use of AI because the benefits will outweigh those initial costs eventually.

By Dani James • Oct. 8, 2026

TikTok to add AI-powered discovery and one-click checkout

The social media platform is hoping to capitalize on its role as a product discovery engine by adding a conversational AI agent and simpler checkout.

By Bryan Wassel • Oct. 7, 2026

Target’s digital holiday catalog features toys — and a way to incorporate handwritten wish lists

The retailer’s kids catalog is focused on interactive experiences, including demonstrations and video reviews. 

By Kaarin Moore • Oct. 5, 2026

Gap unveils AI-assisted shopping, three decades after its first website

Customers can now get recommendations from the Alta Daily and Daydream platforms. Banana Republic and Old Navy are also launching conversational shopping agents.

By Daphne Howland • Oct. 5, 2026

Ikea to shutter 3 small-format plan and order stores

The retailer is closing locations in Washington, D.C., Virginia and Maryland, including one that opened less than a year ago, as it reevaluates its footprint.

By Caroline Jansen • Oct. 2, 2026

KnitWell Group names chief digital and customer data officer

Angelica Munson was appointed to the newly created role for the Ann Taylor and Chico’s parent company. 

By Tatiana Walk-Morris • Oct. 1, 2026

1-800-Flowers to sell PersonalizationMall.com, Things Remembered

The $45 million transaction marks a steep drop from the $245 million purchase price for PersonalizationMall.com about six years ago.

By Dani James • Sept. 30, 2026

Wayfair ups investment in sports for values-focused brand platform

The retailer is amplifying its latest effort by increasing advertising investment across the networks airing football games to five times its previous spend.

By Jessica Hammers • Sept. 29, 2026

Best Buy to launch on TikTok Shop

Customers will be able to purchase products directly through the social commerce platform, with orders fulfilled by the retailer. 

By Tatiana Walk-Morris • Sept. 29, 2026

Consumers aren’t just buying gifts this holiday season. They’re stocking up on essentials.

Total online spend in the U.S. will top $275 billion, according to Adobe, but many will use seasonal deals to stockpile necessities. 

By Lara Ewen • Sept. 28, 2026

Tapestry to sell via Google’s Gemini app, AI Mode

Coach and Kate Spade items are now available for purchase in Google’s AI shopping ecosystem. 

By Tatiana Walk-Morris • Sept. 24, 2026

Stitch Fix keeps sales expectations in check as it loses active clients

The apparel-box retailer is gaining market share, but the tough consumer backdrop took a toll at the end of its fiscal year, executives said Wednesday.

By Daphne Howland • Sept. 24, 2026

Consumers trust AI to advise, but don’t consent to it purchasing for them

Consumers are turning to AI to find deals, but won’t allow it to delegate purchase decisions, an ACI Worldwide survey found.

By Matt Vartabedian • Sept. 23, 2026

Shoppers burned by bad AI recommendations

As more consumers turn to AI to suggest purchases, some regret following the technology’s advice, a new survey finds.

By Tatiana Walk-Morris • Sept. 23, 2026

Amazon asks Meta to remove it from the Muse AI agent experience

The e-commerce giant — which is no stranger to the opt-out approach of agentic purchases — said it was not given advance notice Muse would access its shop.

By Dani James • Sept. 22, 2026

J.C. Penney loses share, launches marketplace as sales continue to slide

Total Q2 net sales fell more than 8%, but bright spots included activewear and, of all things, beauty.

By Daphne Howland • Sept. 21, 2026

Costco now offers nationwide delivery on Uber and DoorDash

The retailer expanded its partnerships with both e-commerce providers at a time when same-day delivery is resonating with its shoppers. 

By Peyton Bigora • Sept. 21, 2026

3 tips from Chewy’s COO on gaining a last-mile delivery edge

Personalization and close carrier collaboration can help shippers win in a space where Amazon and Walmart loom large.

By Max Garland • Sept. 21, 2026

Why Lowe’s chief marketer Jen Wilson added digital commerce to her portfolio

The addition of Lowes.com and Marketplace to a purview that includes retail media, loyalty and personalization speaks to the evolution of the marketer role.

By Chris Kelly • Sept. 16, 2026

Dueling Amazon, Target October sales events return

With the holidays right around the corner, both retailers will hold deal days next month on everything from toys to groceries and apparel. 

By Dani James • Sept. 15, 2026

Amazon invests over $230M in benefits, pay for Whole Foods store employees

As the company continues to merge its operations with the specialty grocer, this next investment focuses on its frontline workers.

By Peyton Bigora • Sept. 14, 2026

Teens start to trust AI recommendations more than friends, parents

There's a generational shift among consumers as they bring AI into their purchasing process, according to a Mastercard report.

By Tatiana Walk-Morris • Sept. 14, 2026