E-Commerce


  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon’s faster delivery, lower prices drive holiday sales boom

    As stores offer empty shelves and locked-up merchandise, the e-commerce giant makes itself convenient to budget-minded shoppers.

    By Feb. 7, 2025
  • Allbirds' M0.0NSHOT Zero sneaker in black
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    Courtesy of Allbirds
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    Allbirds makes zero-carbon shoe available to the public

    The “M0.0NSHOT” shoe, which was first teased in the spring of 2023, will be available for purchase in select cities including New York and Tokyo.

    By Howard Ruben • Feb. 5, 2025
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
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    Daria Nipot via Getty Images
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    Amazon speedy deliveries top 9B worldwide

    As Prime marks its second decade, and thanks to tens of billions of dollars in investments, all those packages arrived within at least two days.

    By Feb. 4, 2025
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    gorodenkoff via Getty Images
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    What retailers can expect in 2025

    As a new year kicks off, the industry is up against challenges concerning tariffs, DEI policies and crime.

    By Retail Dive Staff • Jan. 31, 2025
  • Bookshop.org ebook platform
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    Courtesy of Bookshop.org
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    Bookshop.org now allows indie bookstores to sell e-books

    The new e-book platform allows independent booksellers to compete against Amazon’s Kindle apps.

    By Howard Ruben • Jan. 31, 2025
  • Two screenshots on a mobile app showing home designs and paint color selections.
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    Courtesy of Joybird
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    Joybird brings home design tool to mobile devices

    Augmented reality lets users visualize furniture in their own home, while a Space Planner view allows shoppers to view and share room designs.

    By Tatiana Walk-Morris • Jan. 30, 2025
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    What holiday sales mean for 2025

    Uncertainties persist, but five years after the pandemic lockdown, this year may at last mark a return to normal.

    By Jan. 27, 2025
  • A Home Depot storefront with a blue sky and lawnmowers in front
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    Nate Delesline III/Retail Dive
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    Home Depot expands on-demand delivery services with DoorDash, Uber Eats partnerships

    The move adds to the home improvement retailer’s delivery capabilities, which also include a tie-up with Instacart.

    By Tatiana Walk-Morris • Jan. 23, 2025
  • Lola postpartum care line
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    Permission granted by Lola
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    Lola launches postpartum care products at Walmart

    The brand, known for its period care products, said it plans to grow its postpartum collection by launching new items at Target in March.

    By Howard Ruben • Updated Jan. 21, 2025
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    Daphne Howland/Retail Dive
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    Best Buy to launch third-party marketplace this summer

    The retailer previously had a marketplace, but ultimately closed down its operations after five years. 

    By Tatiana Walk-Morris • Jan. 21, 2025
  • Dieux Deliverance
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    9 brands to watch in 2025

    From skin care companies like Prequel and Dieux to footwear brand Kizik, these retailers are separating themselves from the rest.

    By Updated Jan. 21, 2025
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    Daphne Howland/Retail Dive
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    Amazon to lay off 200 people in its North America retail operations

    The e-commerce giant said it is cutting a small number of roles after a routine evaluation of its team structures and ability to “move fast.”

    By Jan. 17, 2025
  • Attendees walk through an expo hall at AWS re:Invent 2023, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on November 28, 2023 in Las Vegas, Nevada.
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    Noah Berger / Stringer via Getty Images
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    Amazon offers ad tech to retailers in retail media land grab

    The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.

    By Peter Adams • Jan. 15, 2025
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    Amazon to end Prime Try Before You Buy

    AI feature adoption is reducing the need for physical try-ons, the company said.

    By Jan. 13, 2025
  • The outside of a standalone Ulta Beauty store.
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    patty_c via Getty Images
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    Ulta taps Instacart for same-day delivery

    Through the partnership, customers can receive beauty products in as little as one hour and earn loyalty points on orders.

    By Howard Ruben • Jan. 10, 2025
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    Permission granted by Big Lots
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    Column

    The Weekly Closeout: Ulta’s future and Big Lots’ store-saving deal

    The beauty retailer named a new CEO while Big Lots closed on a sale agreement that will enable it to keep hundreds of stores open.

    By Retail Dive Staff • Jan. 10, 2025
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    Courtesy of Instacart
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    Holiday e-commerce hits a record as shoppers choose phones over stores

    Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.

    By Jan. 8, 2025
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    Nastasic via Getty Images
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    Holiday shoppers spent global record $1.2 trillion online

    Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce. 

    By Jan. 7, 2025
  • Mexico President Claudia Sheinbaum and Economy Secretary Marcelo Ebrard stand with a signed decree affecting apparel duties.
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    Courtesy of Presidencia de la Republica
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    Mexico restricts duty-free apparel imports

    The rule change will significantly impact foreign fashion brands and third-party logistics providers using Mexico for de minimis shipments to the U.S.

    By Edwin Lopez • Jan. 6, 2025
  • Person pulling a holiday gift out of a box.
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    kajakiki via Getty Images
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    Retailers lost $103B in fraudulent returns and claims in 2024

    Fraudulent returns accounted for about 15% of the projected $685 billion in returns last year, per a recent report from Appriss Retail and Deloitte.

    By Howard Ruben • Jan. 3, 2025
  • Radar: Geolocation and the Customer Journey on a blue gradient background
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    Alyssa Eckel-Martin/Retail Dive
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    Sponsored by Radar

    [Podcast] Geolocation and the Customer Journey

    Find out how geolocation tools bridge the gap between physical and digital shopping.

    By Retail Dive's studioID • Jan. 1, 2025
  • A warehouse worker pushes a large cart of packages.
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    Courtesy of Amazon
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    Amazon, OSHA reach settlement over worker safety

    Nine of 10 citations were withdrawn, though the e-tailer has agreed to pay more than 90% of the penalties and inspections continue, according to the Department of Labor.

    By Dec. 20, 2024
  • Person shops online with a Christmas tree in the background.
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    NoSystem images via Getty Images
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    Nearly half of Gen Z shoppers to buy holiday gifts from Chinese marketplaces

    Though U.S. shoppers are slow to trust it, Temu has become the top Chinese e-commerce platform, surpassing competitors like Shein and TikTok Shop, an Omnisend survey found.

    By Tatiana Walk-Morris • Dec. 19, 2024
  • An entrance at the Christiana Mall in Delaware in 2024
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    Nate Delesline III/Retail Dive
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    Over 157M expected to shop in stores, online on Super Saturday

    According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.

    By Dec. 17, 2024
  • A medium-skinned person joins a protest, with pro-union signs in Spanish behind them
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    Stephanie Keith via Getty Images
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    Allegations of unsafe working conditions at Amazon come to a head with Senate probe, strike threat

    “Our employees’ safety is and always will be our top priority,” an Amazon spokesperson said Monday.

    By Caroline Colvin • Dec. 17, 2024