State AI rules trigger rising small business angst

Nearly two-thirds of survey respondents said they were worried about potential compliance and litigation costs related to state laws on privacy, AI and technology.

By Alexei Alexis • Oct. 30, 2025

Pinterest rolls out AI-powered personalization features

The updates will turn the platform “into a personal shopping assistant” led by the technology, according to executives. 

By Tatiana Walk-Morris • Oct. 29, 2025

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Wayfair invests in AI to power its customer experience push

The retailer is using the technology in its product image carousels, search engine and contact center operations.

By Bryan Wassel • Oct. 29, 2025

Half of shoppers plan to use BNPL this holiday season

Affordability and budget control are the top reasons U.S. consumers are using buy now, pay later services, according to a PayPal survey. 

By Tatiana Walk-Morris • Oct. 27, 2025

Build-A-Bear brings on digital exec from Lego

The company named Carmen Flores the senior vice president of e-commerce and digital experiences.

By Kaarin Moore • Oct. 27, 2025

Retailers enter a generative AI feedback loop

The industry is turning to AI to better understand the technology itself, all with the hope of capturing consumer attention.

By Dani James • Oct. 27, 2025

The power of AND: Redefining payments for innovators

Redefine retail payments by building experiences that are reliable, flexible, and ready to scale.

Oct. 27, 2025

Amazon’s latest AI tool wants to help you decide between products

Help Me Decide suggests the right product for a customer’s needs based on their browsing activity, searches, shopping history and preferences.

By Bryan Wassel • Oct. 24, 2025

The Weekly Closeout: Amazon hikes fulfillment fees and retailers list AI as a risk factor

The e-commerce giant will increase fees for third-party sellers next year and a growing number of retailers are pointing to AI concerns in their 10-Ks.

By Retail Dive Staff • Oct. 24, 2025

‘A cultural shift’: Dollar Tree’s CEO on tech, AI adoption

The discount retailer during its investor day discussed how AI has helped hiring efforts, all while some analysts questioned its pricing strategy.

By Dani James • Oct. 23, 2025

Walmart adding RFID tech to fresh categories

The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management.

By Catherine Douglas Moran • Oct. 23, 2025

Want to make a good impression online this holiday? Be reliable

The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers long term.

By Bryan Wassel • Oct. 23, 2025

Mattel to bring more toy franchises to Roblox

The company will launch its Monster High experience on the online game platform this week, soon followed by Hot Wheels, Barbie and Uno, as it continues its focus on IP. 

By Tatiana Walk-Morris • Oct. 22, 2025

E.l.f. Cosmetics first to test Twitch’s new livestream shopping ads

An integration powered by Amazon Ads’ retail media data is meant to drive “more measurable business outcomes” for E.l.f. on the platform. 

By Peter Adams • Oct. 22, 2025

Gen Z, millennials drive adoption of AI for holiday shopping

Those groups are harnessing artificial intelligence for gift ideas and to compare prices this season, a new survey states.

By Tatiana Walk-Morris • Oct. 21, 2025

Consumers embrace AI for research, but few have allowed it to make purchases

Customers are worrying over payment security, privacy and potential mistakes with autonomous AI purchases, a Riskified survey found.

By Bryan Wassel • Oct. 21, 2025

When legacy scale meets modern innovation

Retail leaders want innovation and scale. Legacy blocks it. Newcomers lack it. Choose both with Marqeta.

Oct. 20, 2025

A look at Target’s approach to generative AI

Chief Information and Product Officer Prat Vemana spoke with Retail Dive about the retailer's technology strategy while it undergoes a turnaround.

By Dani James • Oct. 16, 2025

Google expands virtual try-on to shoes

The company is also broadening access to its try-on technology, with plans to debut it in Australia, Canada and Japan.

By Tatiana Walk-Morris • Oct. 16, 2025

Ralph Lauren elevates AI to the C-suite

Naveen Seshadri, the retailer’s global chief digital officer, took on an expanded role this month. 

By Lindsey Wilkinson • Oct. 16, 2025

How Madison Reed rolled out agentic AI to support, not replace, people

The hair care company has focused on automating high-volume, low-friction tasks like membership management to free up stylists for more important work.

By Bryan Wassel • Oct. 14, 2025

Walmart, OpenAI partner for purchases in ChatGPT

As part of a larger partnership, the mass retailer will be available through the AI chatbot’s new Instant Checkout feature.

By Dani James • Oct. 14, 2025

How frictionless checkout helps venues win the innovation game

Elevate the event experience with RFID technology and frictionless retail solutions.

Oct. 13, 2025

In 2025, retail’s biggest peak season wins will be driven by connected platforms

Rethink supply chain tech for peak season performance.

Oct. 13, 2025

Gap partners with Google Cloud to advance AI strategy

Making AI tools available across the company will allow the retailer to focus on creativity, culture and customers, according to CTO Sven Gerjets.

By Lindsey Wilkinson • Oct. 10, 2025