Bealls to debut mobile app

The app is intended to create a more connected shopping experience across channels, while also supporting the retailer’s strategy around loyalty.

By Tatiana Walk-Morris • Oct. 15, 2026

Target wants more efficient stores. An upgraded employee app could help.

The retailer’s myDay app features a newly customizable home screen functionality and will soon include access to AI-backed insights. 

By Dani James • Oct. 14, 2026

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Nordstrom expands FAO Schwarz offerings, debuts new app features for holidays

The department store revamped its Nordy marketing character and is offering same-day beauty deliveries at select locations this season.

By Dani James • Oct. 13, 2026

Gen Z, Gen Alpha and the AI-ificiation of retail this holiday season

AI is “rewiring” the brains of today’s youth, at the same time that they’re craving physical experiences. Can retailers strike the right balance?

By Cara Salpini • Oct. 13, 2026

Tractor Supply opens Idaho distribution center with automation, dedicated AI team

The retailer's site in Nampa will distribute inventory to 123 stores and includes a group that aims to "apply practical artificial intelligence to operational needs."

By Max Garland • Oct. 12, 2026

The next era of retail tech — with AI at the core

Retail is changing fast. Discover how AI and mobility are redefining the store of tomorrow.

By Ian Slack • Oct. 12, 2026

Virtual try on launches on ChatGPT

Users can take or upload a selfie to generate images and see how clothing and accessories look on them prior to purchase. 

By Tatiana Walk-Morris • Oct. 9, 2026

AI is ‘reshaping’ Walmart and Sparky is leading the charge

Advancements in AI are helping Walmart save money, which it is, in turn, reinvesting in customer experience improvements, according to U.S. CEO David Guggina.  

By Nicole Silberstein • Oct. 8, 2026

ThredUp CEO on AI costs: ‘I was both surprised and didn’t care’

James Reinhart said nothing should be done to slow employees’ use of AI because the benefits will outweigh those initial costs eventually.

By Dani James • Oct. 8, 2026

TikTok to add AI-powered discovery and one-click checkout

The social media platform is hoping to capitalize on its role as a product discovery engine by adding a conversational AI agent and simpler checkout.

By Bryan Wassel • Oct. 7, 2026

Walmart defends pricing practices, again

The retailer says it won't renew a key patent that could leverage scan-and-go tech to personalize prices. It's one of several that has drawn the attention of activists.

By Dani James • Oct. 6, 2026

Where do associates fit in an AI world?

Customers are arriving at stores more educated than ever, but associates still need to support or build on what those shoppers learned from AI, experts say.

By Bryan Wassel • Oct. 6, 2026

Target’s digital holiday catalog features toys — and a way to incorporate handwritten wish lists

The retailer’s kids catalog is focused on interactive experiences, including demonstrations and video reviews. 

By Kaarin Moore • Oct. 5, 2026

Gap unveils AI-assisted shopping, three decades after its first website

Customers can now get recommendations from the Alta Daily and Daydream platforms. Banana Republic and Old Navy are also launching conversational shopping agents.

By Daphne Howland • Oct. 5, 2026

Keeping the lines open: How to power retail’s busiest moments

Consumers are tired of nonstop spam calls, suspicious of unknown numbers and frustrated by poor connections and dropped calls during important service discussions.

Oct. 5, 2026

Meta debuts AI agent for small businesses

After introducing Muse for personal users, the tech giant is offering its AI agent to small businesses seeking help with everyday tasks.

By Tatiana Walk-Morris • Oct. 1, 2026

Consumer AI use a boon for the holidays as AI traffic doubles

Consumers using AI engage with brands’ offers at a higher rate than non-AI traffic and generate more revenue per visit, a survey from Adobe found.

By Matt Vartabedian • Oct. 1, 2026

KnitWell Group names chief digital and customer data officer

Angelica Munson was appointed to the newly created role for the Ann Taylor and Chico’s parent company. 

By Tatiana Walk-Morris • Oct. 1, 2026

Best Buy to launch on TikTok Shop

Customers will be able to purchase products directly through the social commerce platform, with orders fulfilled by the retailer. 

By Tatiana Walk-Morris • Sept. 29, 2026

Walmart CEO addresses dynamic pricing concerns

John Furner issued a letter attempting to dispel pricing concerns about digital shelf labels and Sparky, but some say a Walmart patent leaves the door open.

By Dani James • Sept. 28, 2026

David’s Bridal wants to make it easy for vendors to engage with couples

The retailer’s AI-powered platform, Pearl Connect, gives vendors leads based on couples who are actively planning their weddings.

By Kaarin Moore • Sept. 28, 2026

Consumers aren’t just buying gifts this holiday season. They’re stocking up on essentials.

Total online spend in the U.S. will top $275 billion, according to Adobe, but many will use seasonal deals to stockpile necessities. 

By Lara Ewen • Sept. 28, 2026

Surf, don’t drown: How retailers can ride the AI wave successfully

The AI revolution in retail is transforming opportunity into profit and sustainable growth.

Sept. 28, 2026

AI in grocery retail: 5 tips for better customer experiences

Discover five tips to help you make AI work more effectively across your grocery operations.

By Sigurdur Ari Sigurjonsson, VP Strategic Accounts at LS Retail • Sept. 28, 2026

Tapestry to sell via Google’s Gemini app, AI Mode

Coach and Kate Spade items are now available for purchase in Google’s AI shopping ecosystem. 

By Tatiana Walk-Morris • Sept. 24, 2026