Walmart sees speed and convenience boosting trust in its AI agent

Half of the retailer’s app users have interacted with Sparky, Walmart's David Guggina said. The average order value for users of the AI agent is higher, too.

By Bryan Wassel • Feb. 26, 2026

Article, Klarna partner to let shoppers pay over time

The DTC furniture company is offering online shoppers in the U.S. and Canada BNPL options for big-ticket purchases. 

By Tatiana Walk-Morris • Feb. 26, 2026

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Walmart: Supply chain spending set to ‘peak’ next 2 years, CEO says

The retail giant is continuing to automate regional distribution centers across the U.S. and starting to deploy technological improvements internationally.

By Max Garland • Feb. 25, 2026

US e-commerce sales to reach $1.8 trillion by 2030

Though shoppers are projected to spend more online, over 70% of retail sales will still come from stores, according to a Forrester report. 

By Tatiana Walk-Morris • Feb. 24, 2026

Fixing the foundation: Why modern retail needs real-time order management

Is broken order management costing you sales? Learn how retail leaders are fixing it.

Feb. 23, 2026

Testing now, winning later: Why early-year experiments set the tone for peak

With consistent communication and shared planning, agility becomes operational rather than theoretical.

By Ken Looney, Division President, Ecommerce, GXO • Feb. 23, 2026

The importance of speed and velocity in payment partnerships

For the industry-leading brands working with Adyen, including Under Armour, velocity has become a defining aspect of what makes these partnerships so effective.

Feb. 23, 2026

Ace Hardware revenue hits record $10B for the year

The revenue growth was fueled by the home improvement retailer’s digital business growing nearly 30%.

By Tatiana Walk-Morris • Feb. 20, 2026

Hasbro CEO: ‘We’re beyond experimentation’ with AI

Teams within the toy company have a choice on how they use the technology — including not to use it at all.

By Kaarin Moore • Feb. 19, 2026

Williams-Sonoma to test ads in ChatGPT

The home retailer is partnering with OpenAI to reach customers at decision-making moments and enhance product discovery.

By Tatiana Walk-Morris • Feb. 18, 2026

Why brands need to optimize their mobile apps and websites for AI

Brands have built their digital experiences on Google’s search algorithm, but that needs to change as consumer behavior evolves, experts say.

By Michael Brady • Feb. 18, 2026

Pinterest ‘not satisfied’ with Q4 revenue, points to tariffs

The company said large retailers have been disproportionately impacted by tariffs and thus have been pulling back on ad spend in order to protect margins.

By Tatiana Walk-Morris • Feb. 18, 2026

Wayfair, Affirm expand partnership to UK and Canada

Shoppers will receive a real-time approval decision when they select the payment company’s BNPL service at checkout. 

By Tatiana Walk-Morris • Feb. 17, 2026

Data quality is a margin protection strategy

Better address and identity data prevent fraud loss, marketing waste and failed deliveries.

By Greg Brown, Vice President of Global Marketing, Melissa • Feb. 17, 2026

[Podcast] Decoded: The New Consumer

This podcast uncovers how AI, influencers, and shifting consumer habits are reshaping the future of retail.

By Retail Dive's studioID • Feb. 17, 2026

TikTok Shop spurs Crocs, Heydude DTC sales

Overall, Crocs finished 2025 with a Q4 that beat expectations, and executives even expect struggling Heydude to return to growth later this year.

By Daphne Howland • Feb. 13, 2026

Target to test contextual ads in ChatGPT, including through Roundel

Bringing Roundel brands to ChatGPT suggests retail media networks could be a bridge for larger AI chatbot advertising adoption. 

By Peter Adams • Feb. 12, 2026

Fewer consumers are shopping online on a daily basis

The number of consumers who turn to e-commerce daily has declined 12 percentage points from last year, with in-store shoppers on the rise.

By Tatiana Walk-Morris • Feb. 11, 2026

How AI commerce threatens eBay, Amazon

Agentic robots that shop and pay without human involvement could render marketplaces obsolete – and major retailers are responding.

By Justin Bachman • Feb. 11, 2026

Walmart’s decade of change with Doug McMillon

The longtime CEO has passed the baton to John Furner, but McMillon’s technology and e-commerce legacy is lasting.

By Dani James • Feb. 9, 2026

Walmart to add automation, robotics to Louisiana distribution center

The retailer’s $330 million investment, slated to start this year, is part of a larger effort to upgrade all 42 of its regional distribution facilities.

By Kelly Stroh • Feb. 9, 2026

The imperatives redefining the retail experience

How retail CIOs should manage speed, scale and experience in an always-on world.  

By Tata Communications • Feb. 9, 2026

The Home Depot debuts Material List Builder AI

The technology helps its Pro customers quickly generate project material lists from voice prompts, emails, texts or existing documents. 

By Tatiana Walk-Morris • Feb. 6, 2026

Saks Global brings back Neiman Marcus exec to oversee marketing, e-commerce

Cheryl Han, who joined Saks Global’s leadership early last year but left months later, has taken the dual role of chief marketing and digital officer.

By Daphne Howland • Feb. 6, 2026

Coty partners with OpenAI

The company is weaving AI throughout its business as the technology serves as “an efficiency enhancer” for creativity and strategic thinking.

By Tatiana Walk-Morris • Feb. 5, 2026