Technology


  • Futuristic warehouse technologies. Storage center with virtual schedules. Futuristic warehouse area. Innovations in logistics industry. Modern warehouse. AI accounting for storehouse. 3d image
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    Getty Images
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    Retailers plan to invest deeper in AI, cybersecurity this year

    The majority of retailers already allocate more than $50 million annually to technology, while 28% spend between $100 million and $250 million a year.

    By Tatiana Walk-Morris • July 8, 2026
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    AI Generated, Guided by Fluent Design Team

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    Sponsored by Fluent, Inc

    Your ‘omnichannel’ media strategy is ignoring half the shopper journey

    Commerce media's measurement problem isn't a secret. Brands know it. Retailers know it. And Fluent has the answer.

    July 6, 2026
  • Trendline

    Retail's quest to improve the customer experience

    From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

    By Retail Dive staff
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    Attribution is iStock-2205967676_Shinsei Motions 

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    Sponsored by Melissa

    AI in retail is only as good as its data foundation

    Agentic commerce needs clean, structured data to deliver ROI at scale

    By Greg Brown, Chief Marketing Officer, Melissa • July 6, 2026
  • A full closet with the StockX logo.
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    Courtesy of StockX
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    StockX expands with debut of used, vintage listings

    StockX Listings uses AI photo analysis and pricing guidance so sellers can list products quickly. 

    By Tatiana Walk-Morris • July 2, 2026
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    Getty Images
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    4 experts on how to make AI investments worthwhile

    Leaders at CCW Las Vegas discussed the challenges of and strategies for cutting through AI hype, from understanding how costs scale to investing with customers in mind.

    By Bryan Wassel • July 2, 2026
  • Stitch Fix expands Stitch Fix Vision
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    Courtesy of Stitch Fix
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    Stitch Fix expands AI image generation to improve personalization

    With Stitch Fix Vision, users can now create photos of themselves on demand in recommended outfits. 

    By Tatiana Walk-Morris • July 2, 2026
  • Two customers holding Sanrio plushies from the Times Square store.
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    Courtesy of Miniso
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    Adult women are driving toy industry growth

    Meanwhile, social media is influencing the segment, fueled by ASMR content and unboxing videos. 

    By June 30, 2026
  • Close-up of a person using a self checkout machine.
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    Getty Images
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    Rhode Island becomes first state to mandate staffing ratio for self-checkout

    Legislation signed by Gov. Dan McKee and due to take effect in 2027 comes as other states also consider self-checkout restrictions.

    By Catherine Douglas Moran • June 30, 2026
  • A Claire's storefront with an open door showing brightly colored accessories inside
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    Getty Images
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    Claire’s opens Illinois distribution center to boost inventory flow

    The nearly 250,000-square-foot Elgin facility is equipped to reduce handling touchpoints while increasing product visibility, a spokesperson said.

    By Kelly Stroh • June 29, 2026
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    Permission granted by Rokt
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    Sponsored by Rokt

    The loyalty metric no one wants to explain

    Repeat purchases aren't proof of loyalty. Incrementality is.

    By Eli Chamberlin, Director of Product at Rokt • June 29, 2026
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    Permission granted by Katana
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    Sponsored by Katana

    Stocky is shutting down, but that’s not the real story

    The end of Stocky is good news for your business. It was never meant to keep up with 95% of brands.

    June 29, 2026
  • Sponsored by Cisco

    Modernizing the retail edge—a competitive imperative

    Modernize retail edge infrastructure or fall behind—AI, real-time inventory and seamless checkout await.

    June 29, 2026
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    Denton Harryman. (2022). "The Allbirds store in the SouthEnd district new uptown Charlotte." [Photograph]. Retrieved from Flickr.
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    Allbirds officially changes name, appoints new CEO

    Smartbird is now an artificial intelligence infrastructure provider and Nadia Carlsten will replace Joe Vernachio as its chief executive. 

    By Tatiana Walk-Morris • June 25, 2026
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    Courtesy of Rob Tannenbaum/CommerceNext
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    How retailers are thinking about omnichannel in the age of AI

    The tech has offered new ways to drive traffic and manage loyalty programs, but retail is still about emotional connection, executives at Ulta, Stitch Fix and Tapestry said.

    By Lara Ewen • June 25, 2026
  • Mickey Drexler speaks to analyst Simeon Siegel on stage at a conference.
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    Courtesy of Rob Tannenbaum/CommerceNext
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    Mickey Drexler: ‘If I make a mistake, I make a mistake’

    The Alex Mill chairman told CommerceNext attendees that being fired from Gap was a “nightmare” but said he now has the best job he’s ever had.

    By Lara Ewen • June 25, 2026
  • An aerial view of a Burlington distribution center and an empty parking lot.
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    Courtesy of Burlington Stores
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    Burlington opens high-tech distribution center in Georgia

    The 2 million-square-foot facility features sortation and automated systems along with custom software to increase supply chain speed and throughput.

    By Kelly Stroh • June 24, 2026
  • A delivery bag in front of bottles of alcohol in a store.
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    Courtesy of DoorDash
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    DoorDash launches conversational shopping assistant

    The tool allows grocery shoppers to input a recipe link, photo from a cookbook or image of a list and receive a shoppable cart of items.

    By Catherine Douglas Moran • June 23, 2026
  • A storefront sign titled "Gap" sits against a blue window background
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    Drew Angerer via Getty Images
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    Gap Inc. plots AI-led marketing modernization effort

    The retailer is leveraging partnerships with Google Cloud, Zeta Global and Publicis Sapient as part of a newly announced transformation effort.

    By Chris Kelly • June 23, 2026
  • Futuristic image of shopping
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    AI Engine

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    Sponsored by Adobe Commerce

    From invisible to recommended: How brands become visible to AI shopping agents

    Drive visibility, sales and loyalty across human and AI shopping journeys.

    June 22, 2026
  • 1. A man and woman smile while standing outside a colorful candy store, surrounded by various candy displays.
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    AJ Ferrer

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    Sponsored by WooCommerce

    What a 1937 candy store figured out about omnichannel that most retailers haven’t

    A 90-year-old NYC candy store runs smarter omnichannel operations than many large retailers.

    By Lindsey Peacock • June 22, 2026
  • Fashionable pictures within Pinterest
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    Courtesy of Pinterest
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    Pinterest introduces experimental AI app

    Ask Pinterest works with conversational language and can process complex queries, which could help the platform improve its future AI features.

    By Lara Ewen • June 18, 2026
  • A pair of New Balance sneakers in a box on a table
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    Permission granted by StockX
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    StockX to debut live shopping

    The real-time shopping platform will include live auction formats such as standard timed bidding and sudden death.

    By June 18, 2026
  • A woman sits in front of Stitch Fix boxes.
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    Permission granted by Stitch Fix
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    Stitch Fix taps Walmart vet as chief product and technology officer

    Sree Sreedhararaj, who also held the CTO role at Sephora, will oversee Stitch Fix’s technology, product, data science, security and IT teams.

    By Nicole Laskowski • June 18, 2026
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Dollar General shuffles executive ranks

    Among the nine officer appointments was Travis Nixon, who joined the company last fall and was named chief data and AI officer.

    By Sam Silverstein • June 16, 2026
  • External shot of a Tractor Supply.
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    Taunya Moore/Retail Dive
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    Tractor Supply taps AI to help scale last-mile delivery network

    The retailer has used the technology to help managers build delivery routes, and more AI-driven improvements are in the works.

    By Max Garland • June 15, 2026