Technology


  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    Getty Images
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    Best Buy raises full-year guidance as consumers remain ‘resilient’

    The retailer saw Q3 revenue and comparable sales grow despite macroeconomic pressures. Meanwhile, it's advancing agentic AI integration.

    By Nov. 26, 2025
  • The exterior of a DXL Men's Apparel store
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    "Destination XL Group - DXL (51788714899).jpg" by Ajay Suresh is licensed under CC BY 2.0
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    DXL brings fit tech to app, stores

    The scanning technology measures hundreds of data points so Big + Tall customers can find their size across brands.

    By Tatiana Walk-Morris • Nov. 26, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Carol's Daughter
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    Courtesy of Carol's Daughter
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    Carol’s Daughter relaunches e-commerce site

    The move comes nearly nine months after L'Oréal said it would sell the brand, placing it back under the leadership of founder Lisa Price.

    By Howard Ruben • Nov. 25, 2025
  • Outside of the Fanatics office in Tampa, Florida.
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    Courtesy of Fanatics
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    Fanatics to close Florida distribution center, lay off nearly 300

    The facility is unable to support the scale and technology required for the sporting apparel company’s long-term goals, a spokesperson said.

    By Kelly Stroh • Nov. 24, 2025
  • Khalid at Urban Outfitters LA Holiday Preview
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    Courtesy of Urban Outfitters
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    Deep Dive

    How Gen Z is reshaping holiday marketing — and what brands can do about it

    The cohort’s reliance on social media and influencers for product discovery remains, while new levels of comfort with retail media and AI take shape.

    By Jessica Hammers • Nov. 24, 2025
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart’s e-commerce growth speaks to CEO Doug McMillon’s legacy

    Digital sales jumped 27% globally in Q3 and the U.S. channel is poised to turn a profit this year, demonstrating a core aspect of the exiting chief's omnichannel strategy.

    By Nov. 20, 2025
  • Google debuts agentic AI, conversational shopping features.
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    Courtesy of Google
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    Google delivers new AI shopping tools in time for the holidays

    The features include price tracking and the ability for AI to call stores to ask if products are in-stock.

    By Tatiana Walk-Morris • Nov. 20, 2025
  • Paul Kotas at Amazon UnBoxed
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    Courtesy of Amazon
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    Deep Dive

    Will Amazon’s AI-powered one-stop shop for advertising change the game?

    At its UnBoxed conference, Amazon showcased new tools it claims provide unprecedented flexibility in buying and intelligence for advertisers.

    By Chris Kelly • Nov. 19, 2025
  • Screenshots of Target's ChatGPT app on three screens
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    Courtesy of Target
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    Target to launch ChatGPT app with multi-item baskets, fresh food

    The mass retailer is deepening its work with OpenAI as consumers continue to turn to generative chatbots for shopping support.

    By Nov. 19, 2025
  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Target adds $1B to store, tech investments as it deepens AI usage

    Incoming CEO Michael Fiddelke said he was “frustrated” with the retailer’s performance in Q3, as net sales and comps both declined.

    By Nov. 19, 2025
  • E.l.f. products on the shelf
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    Retrieved from E.l.f. Beauty on November 13, 2025
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    E.l.f. bets on power of sound for kinder social media algorithms

    A campaign timed to World Kindness Day includes audiovisual stories designed to interrupt consumers’ feeds and combat doomscrolling.

    By Jessica Hammers • Nov. 19, 2025
  • back patch on a pair of blue jeans in red lettering
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    Justin Sullivan/Getty Images via Getty Images
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    Levi’s picks Microsoft to deploy ‘super-agent’

    The apparel giant said it will launch a "complex agentic framework" in 2026 that will integrate several sub-agents across IT, HR and operations.

    By Roberto Torres • Nov. 19, 2025
  • Open packages and debris on railroad tracks is seen through metal fencing.
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    Edwin Lopez/Retail Dive
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    Cybercrime groups team with organized crime in massive cargo theft campaigns

    Financially motivated hackers are using remote monitoring and access tools against trucking and freight companies, Proofpoint warns.

    By David Jones • Nov. 17, 2025
  • An AI retail store image
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    Permission granted by The Foschini Group
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    Sponsored by IWD Retail Software

    Clarity that pays: How The Foschini Group leveraged IWD to unlock billions in value

    How The Foschini Group turned visual merchandising chaos into billions in value—with IWD's help.

    By IWD Retail Software • Nov. 17, 2025
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    fiphoto via Getty Images
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    Sponsored by Leviton

    Powering the new retail experience: Integrated infrastructure for seamless in-store customer experiences

    Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person shopping.

    Nov. 17, 2025
  • Warehouse supervisor walking and talking with senior manager.
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    Getty Images
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    Retailers struggle to quantify return on in-store tech investments

    Over half of North American retailers also can’t keep up with the pace of changing technology, according to a new report. 

    By Tatiana Walk-Morris • Nov. 13, 2025
  • A person looks at the Pinterest app on their phone.
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    Getty Images
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    Pinterest taps into search and shopping data to create holiday gift guides

    Celebrities including Pamela Anderson and the Jonas Brothers have also curated shoppable boards as the social platform caters to gift buyers.

    By Tatiana Walk-Morris • Nov. 12, 2025
  • Two screenshots of Target app using the Find Bullseye hunting feature
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    Permission granted by Target
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    Target debuts AI holiday gift finder

    Shoppers can enter details like age and interests to generate unique recommendations — just one of several tech updates during the season.

    By Nov. 12, 2025
  • Visa Mastercard merchants interchange fees swipe banks retail
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    Justin Sullivan via Getty Images
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    Visa, Mastercard reach legal pact with merchants

    The legal agreement, if approved by a federal court, could end two decades of litigation between the two biggest U.S. card networks and their merchant clients over credit card interchange fees.

    By Justin Bachman and Lynne Marek • Nov. 12, 2025
  • The Amazon Bazaar app.
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    Courtesy of Amazon
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    Amazon takes Haul international through Bazaar app launch

    To gain market share from rivals Temu and Shein, the e-commerce giant is expanding the reach of its new app, featuring ultra-low-priced products.

    By Tatiana Walk-Morris • Nov. 10, 2025
  • Two people sit on a stage for a fireside chat at a conference.
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    Permission granted by Reuters Events
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    In an AI world, Nordstrom is leaning into human care

    AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer is there to meet the need, Nordstrom’s Heather Bissell said.

    By Kristen Doerer • Nov. 10, 2025
  • A person with shopping bags in a clothing store.
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    Getty Images
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    Sponsored by Zeta Global

    Holiday shoppers trust AI — retailers need to catch up

    This holiday season, Santa has competition. The smartest shopper in 2025 isn’t human, it’s algorithmic and already knows who has been naughty or nice.

    By Melissa Tatoris, VP of Retail, Zeta Global • Nov. 10, 2025
  • A basketball shoe on a black background.
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    Courtesy of Reebok
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    Column

    The Weekly Closeout: Nike vet joins Reebok and could AI boost the mall?

    Daniel Schachne, who also has a history with Jordan, will oversee the brand’s growth strategy. Meanwhile, David Simon sees at least one potential benefit from the AI shift.

    By Retail Dive Staff • Nov. 7, 2025
  • Amazon retail online shopping lawsuit
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    Getty Images
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    Amazon sues Perplexity over AI shopping agents

    The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party agentic commerce, but on its own terms.

    By Nov. 6, 2025
  • Person sits on an oversized chair with a computer and a Christmas tree, presents and Santa hat in the background.
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    Getty Images
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    What do shoppers want from AI this holiday season?

    Growing attention makes AI adoption feel urgent, but that doesn’t mean businesses should rush implementation.

    By Bryan Wassel • Nov. 6, 2025