Technology


  • Two customers holding Sanrio plushies from the Times Square store.
    Image attribution tooltip
    Courtesy of Miniso
    Image attribution tooltip

    Adult women are driving toy industry growth

    Meanwhile, social media is influencing the segment, fueled by ASMR content and unboxing videos. 

    By June 30, 2026
  • Close-up of a person using a self checkout machine.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Rhode Island becomes first state to mandate staffing ratio for self-checkout

    Legislation signed by Gov. Dan McKee and due to take effect in 2027 comes as other states also consider self-checkout restrictions.

    By Catherine Douglas Moran • June 30, 2026
  • Trendline

    Retail's quest to improve the customer experience

    From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

    By Retail Dive staff
  • A Claire's storefront with an open door showing brightly colored accessories inside
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Claire’s opens Illinois distribution center to boost inventory flow

    The nearly 250,000-square-foot Elgin facility is equipped to reduce handling touchpoints while increasing product visibility, a spokesperson said.

    By Kelly Stroh • June 29, 2026
  • Person in green coat sitting outdoors in warm sunlight.
    Image attribution tooltip
    Permission granted by Rokt
    Image attribution tooltip
    Sponsored by Rokt

    The loyalty metric no one wants to explain

    Repeat purchases aren't proof of loyalty. Incrementality is.

    By Eli Chamberlin, Director of Product at Rokt • June 29, 2026
  • Woman working on a laptop with parcels around her
    Image attribution tooltip
    Permission granted by Katana
    Image attribution tooltip
    Sponsored by Katana

    Stocky is shutting down, but that’s not the real story

    The end of Stocky is good news for your business. It was never meant to keep up with 95% of brands.

    June 29, 2026
  • Sponsored by Cisco

    Modernizing the retail edge—a competitive imperative

    Modernize retail edge infrastructure or fall behind—AI, real-time inventory and seamless checkout await.

    June 29, 2026
  • Closeup of a store sign on a building.
    Image attribution tooltip
    Denton Harryman. (2022). "The Allbirds store in the SouthEnd district new uptown Charlotte." [Photograph]. Retrieved from Flickr.
    Image attribution tooltip

    Allbirds officially changes name, appoints new CEO

    Smartbird is now an artificial intelligence infrastructure provider and Nadia Carlsten will replace Joe Vernachio as its chief executive. 

    By Tatiana Walk-Morris • June 25, 2026
  • A group of panelists seated on a stage, actively in discussion.
    Image attribution tooltip
    Courtesy of Rob Tannenbaum/CommerceNext
    Image attribution tooltip

    How retailers are thinking about omnichannel in the age of AI

    The tech has offered new ways to drive traffic and manage loyalty programs, but retail is still about emotional connection, executives at Ulta, Stitch Fix and Tapestry said.

    By Lara Ewen • June 25, 2026
  • Mickey Drexler speaks to analyst Simeon Siegel on stage at a conference.
    Image attribution tooltip
    Courtesy of Rob Tannenbaum/CommerceNext
    Image attribution tooltip

    Mickey Drexler: ‘If I make a mistake, I make a mistake’

    The Alex Mill chairman told CommerceNext attendees that being fired from Gap was a “nightmare” but said he now has the best job he’s ever had.

    By Lara Ewen • June 25, 2026
  • An aerial view of a Burlington distribution center and an empty parking lot.
    Image attribution tooltip
    Courtesy of Burlington Stores
    Image attribution tooltip

    Burlington opens high-tech distribution center in Georgia

    The 2 million-square-foot facility features sortation and automated systems along with custom software to increase supply chain speed and throughput.

    By Kelly Stroh • June 24, 2026
  • A delivery bag in front of bottles of alcohol in a store.
    Image attribution tooltip
    Courtesy of DoorDash
    Image attribution tooltip

    DoorDash launches conversational shopping assistant

    The tool allows grocery shoppers to input a recipe link, photo from a cookbook or image of a list and receive a shoppable cart of items.

    By Catherine Douglas Moran • June 23, 2026
  • A storefront sign titled "Gap" sits against a blue window background
    Image attribution tooltip
    Drew Angerer via Getty Images
    Image attribution tooltip

    Gap Inc. plots AI-led marketing modernization effort

    The retailer is leveraging partnerships with Google Cloud, Zeta Global and Publicis Sapient as part of a newly announced transformation effort.

    By Chris Kelly • June 23, 2026
  • Futuristic image of shopping
    Image attribution tooltip

    AI Engine

    Image attribution tooltip
    Sponsored by Adobe Commerce

    From invisible to recommended: How brands become visible to AI shopping agents

    Drive visibility, sales and loyalty across human and AI shopping journeys.

    June 22, 2026
  • 1. A man and woman smile while standing outside a colorful candy store, surrounded by various candy displays.
    Image attribution tooltip

    AJ Ferrer

    Image attribution tooltip
    Sponsored by WooCommerce

    What a 1937 candy store figured out about omnichannel that most retailers haven’t

    A 90-year-old NYC candy store runs smarter omnichannel operations than many large retailers.

    By Lindsey Peacock • June 22, 2026
  • Fashionable pictures within Pinterest
    Image attribution tooltip
    Courtesy of Pinterest
    Image attribution tooltip

    Pinterest introduces experimental AI app

    Ask Pinterest works with conversational language and can process complex queries, which could help the platform improve its future AI features.

    By Lara Ewen • June 18, 2026
  • A pair of New Balance sneakers in a box on a table
    Image attribution tooltip
    Permission granted by StockX
    Image attribution tooltip

    StockX to debut live shopping

    The real-time shopping platform will include live auction formats such as standard timed bidding and sudden death.

    By June 18, 2026
  • A woman sits in front of Stitch Fix boxes.
    Image attribution tooltip
    Permission granted by Stitch Fix
    Image attribution tooltip

    Stitch Fix taps Walmart vet as chief product and technology officer

    Sree Sreedhararaj, who also held the CTO role at Sephora, will oversee Stitch Fix’s technology, product, data science, security and IT teams.

    By Nicole Laskowski • June 18, 2026
  • Exterior of Dollar General store in York, Pennsylvania
    Image attribution tooltip
    Sam Silverstein/Retail Dive
    Image attribution tooltip

    Dollar General shuffles executive ranks

    Among the nine officer appointments was Travis Nixon, who joined the company last fall and was named chief data and AI officer.

    By Sam Silverstein • June 16, 2026
  • External shot of a Tractor Supply.
    Image attribution tooltip
    Taunya Moore/Retail Dive
    Image attribution tooltip

    Tractor Supply taps AI to help scale last-mile delivery network

    The retailer has used the technology to help managers build delivery routes, and more AI-driven improvements are in the works.

    By Max Garland • June 15, 2026
  • Two salespeople arrange furniture on display in a department store
    Image attribution tooltip
    Kosamtu. Retrieved from iStock.
    Image attribution tooltip
    Sponsored by Stratix Corp.

    90% of retailers are using AI. Far fewer are ready to run it at scale

    Most retailers invest in AI, but few see results. This piece shows why success depends on store-level execution—and what’s needed at the edge to drive impact.

    June 15, 2026
  • A person looks at the Pinterest app on their phone.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Pinterest signs $4B AI deal with AWS

    The largest in Pinterest’s history, the deal will make discovery more personal, visual and actionable, according to CTO Matt Madrigal.

    By Tatiana Walk-Morris • June 11, 2026
  • A customer presses the image of the ChatGPT app on their phone.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Why marketers must rethink loyalty as AI reshapes consumer connections

    Over half of consumers are comfortable filtering their brand communications entirely through AI, according to research from Gale.

    By Peter Adams • June 10, 2026
  • A drone in the sky carries a Walmart-branded package.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart, Wing add 7 markets to drone delivery expansion plan

    The companies aim to start operations in Philadelphia, Phoenix and other metros by 2027 as the retailer advances its fast delivery push.

    By Max Garland • June 10, 2026
  • View of woman from behind examining bread aisle at store
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Connecticut becomes second state to regulate dynamic pricing

    The state follows Maryland in enacting legislation that bars retailers from using personally identifiable data to customize prices. A similar bill is awaiting action by New York’s governor.

    By Sam Silverstein • June 9, 2026
  • Hasbro's Mr Potato Head characters
    Image attribution tooltip
    Courtesy of Hasbro
    Image attribution tooltip

    Optimus Prime will take your call: Hasbro leans into AI-driven licensing

    The toy company’s AI studio, Sixth Wall, will debut behavioral licensing, which is focused on how characters think, speak and interact in new experiences.

    By June 9, 2026