Burlington opens high-tech distribution center in Georgia

The 2 million-square-foot facility features sortation and automated systems along with custom software to increase supply chain speed and throughput.

By Kelly Stroh • June 24, 2026

DoorDash launches conversational shopping assistant

The tool allows grocery shoppers to input a recipe link, photo from a cookbook or image of a list and receive a shoppable cart of items.

By Catherine Douglas Moran • June 23, 2026

Explore the Trendline➔

Retail's quest to improve the customer experience

From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Gap Inc. plots AI-led marketing modernization effort

The retailer is leveraging partnerships with Google Cloud, Zeta Global and Publicis Sapient as part of a newly announced transformation effort.

By Chris Kelly • June 23, 2026

From invisible to recommended: How brands become visible to AI shopping agents

Drive visibility, sales and loyalty across human and AI shopping journeys.

June 22, 2026

What a 1937 candy store figured out about omnichannel that most retailers haven’t

A 90-year-old NYC candy store runs smarter omnichannel operations than many large retailers.

By Lindsey Peacock • June 22, 2026

Pinterest introduces experimental AI app

Ask Pinterest works with conversational language and can process complex queries, which could help the platform improve its future AI features.

By Lara Ewen • June 18, 2026

StockX to debut live shopping

The real-time shopping platform will include live auction formats such as standard timed bidding and sudden death.

By Kaarin Moore • June 18, 2026

Stitch Fix taps Walmart vet as chief product and technology officer

Sree Sreedhararaj, who also held the CTO role at Sephora, will oversee Stitch Fix’s technology, product, data science, security and IT teams.

By Nicole Laskowski • June 18, 2026

Dollar General shuffles executive ranks

Among the nine officer appointments was Travis Nixon, who joined the company last fall and was named chief data and AI officer.

By Sam Silverstein • June 16, 2026

Tractor Supply taps AI to help scale last-mile delivery network

The retailer has used the technology to help managers build delivery routes, and more AI-driven improvements are in the works.

By Max Garland • June 15, 2026

90% of retailers are using AI. Far fewer are ready to run it at scale

Most retailers invest in AI, but few see results. This piece shows why success depends on store-level execution—and what’s needed at the edge to drive impact.

June 15, 2026

Pinterest signs $4B AI deal with AWS

The largest in Pinterest’s history, the deal will make discovery more personal, visual and actionable, according to CTO Matt Madrigal.

By Tatiana Walk-Morris • June 11, 2026

Why marketers must rethink loyalty as AI reshapes consumer connections

Over half of consumers are comfortable filtering their brand communications entirely through AI, according to research from Gale.

By Peter Adams • June 10, 2026

Walmart, Wing add 7 markets to drone delivery expansion plan

The companies aim to start operations in Philadelphia, Phoenix and other metros by 2027 as the retailer advances its fast delivery push.

By Max Garland • June 10, 2026

Connecticut becomes second state to regulate dynamic pricing

The state follows Maryland in enacting legislation that bars retailers from using personally identifiable data to customize prices. A similar bill is awaiting action by New York’s governor.

By Sam Silverstein • June 9, 2026

Optimus Prime will take your call: Hasbro leans into AI-driven licensing

The toy company’s AI studio, Sixth Wall, will debut behavioral licensing, which is focused on how characters think, speak and interact in new experiences.

By Kaarin Moore • June 9, 2026

Amazon launches AI image generator to narrow search queries

Users describing a product in the e-commerce giant’s app can now choose from a variety of AI-generated images to shop similar items. 

By Tatiana Walk-Morris • June 8, 2026

Best Buy rolls out Meta Lab shop-in-shops

The retailer will debut the spaces — which allow shoppers to test Meta's lineup of AI glasses and VR headsets — at 50 locations this summer.

By Dani James • June 8, 2026

Retailers turn to AI for productivity, personalized shopping

Best Buy, Gap and Dick’s Sporting Goods detailed how AI investments were reshaping their businesses during their Q1 earnings calls.

By Paige Gross • June 4, 2026

QVC celebrates 40th anniversary with TikTok Shop event

Amid QVC Group’s bankruptcy proceedings, the company is promoting a live event, a new podcast and the release of a documentary. 

By Tatiana Walk-Morris • June 4, 2026

Costco’s personalization effort drives $500M in digital sales

Personalized product recommendation carousels drive three times higher digital conversion rates than usual, CFO Gary Millerchip said.

By Bryan Wassel • June 3, 2026

Amazon offers AI agent tech to other retailers

The online retail behemoth wants to narrow the time it takes for retailers to launch AI shopping assistants, starting with Kate Spade.

By Tatiana Walk-Morris • June 2, 2026

Amazon reveals Prime Day dates

The e-commerce company moved the event to June, and is encouraging shoppers to use its Alexa for Shopping AI tech.

By Kaarin Moore • June 2, 2026

From pilots to platforms: The next chapter of AI in retail operations

The path toward better serving customers starts with store operations.

June 1, 2026

Dick’s Sporting Goods launches AI adviser

Coach by Dick’s provides shoppers with product recommendations and training tips tailored to their sport, needs and proficiency level.

By Tatiana Walk-Morris • May 28, 2026