Technology
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Deep DiveWhat keeps Amazon CEO Jeff Bezos awake at night?
As the company reaches into a growing array of industry sectors, Industry Dive publications pulled together their expertise to analyze how competitors thrive amid the next wave of disruption.
By Nami Sumida • Nov. 11, 2019 -
Tommy Hilfiger to transition design process to digital
The apparel brand has established a tech incubator dedicated to training employees on its 3D design platform.
By Lisa Rowan • Nov. 08, 2019 -
Kohl's lets Snapchatters virtually window shop through AR portal
An immersive "New Gifts at Every Turn" experience showcases exclusive merchandise for the holidays.
By Robert Williams • Nov. 07, 2019 -
Sally Beauty expands AI try-on tech to 500 stores
The ColorView technology, which allows consumers to virtually test out hair and makeup color options, will also be available on the retailer's app.
By Lisa Rowan • Nov. 07, 2019 -
Amazon to invest $40M in new robotics hub
The e-commerce giant is banking on automated technology to help meet the needs of a modern-day, fast-paced supply chain.
By Shefali Kapadia • Nov. 07, 2019 -
Shopping ads land on YouTube
As competition heats up with Amazon, Google continues to make its popular Shopping ads more visual and interactive.
By Dianna Christe • Nov. 06, 2019 -
Joann entices holiday crafters with 3D printers, new tech
The move further proves the retailer sees value in investing in technology, both in its merchandise and in-store experience.
By Tatiana Walk-Morris • Nov. 06, 2019 -
Ralph Lauren launches digital IDs to authenticate merchandise
The new technology will allow products to be verified as goods move through the supply chain.
By Tatiana Walk-Morris • Nov. 05, 2019 -
Toys R Us Canada, Snapchat partner for AR experience
The toy retailer is integrating its holiday catalog with augmented reality features to showcase gifts.
By Robert Williams • Nov. 05, 2019 -
AR tops list of tech that makes users view a brand as innovative, study says
Chatbots, AI, facial recognition and cryptocurrency are less likely to drive perception of a brand's know-how.
By Robert Williams • Nov. 04, 2019 -
Lululemon invests in tech fitness startup Mirror
The tech company sells a home fitness system that displays on a full-length mirror, and has secured $72 million in financing to date.
By Lisa Rowan • Nov. 01, 2019 -
B8ta snaps up $50M from investors, including Macy's
The startup also announced the launch of Ark Marketplace, a tech platform that enables retailers to use the company's store technology.
By Tatiana Walk-Morris • Nov. 01, 2019 -
Goodwill debuts geofenced mobile ads to attract Gen Z
The promotions will help to monitor the campaign's effect on driving foot traffic into physical locations.
By Robert Williams • Oct. 31, 2019 -
Walmart, Green Dot renew prepaid card deal, launch fintech accelerator
The new accelerator, TailFin Labs, will develop products, services and technology at the intersection of retail and consumer financial services.
By Dan Ennis • Oct. 31, 2019 -
CMOs are in a 'desperate fight for survival,' Forrester says
A transition to digital is the key force behind the transformation of the role from brand-builders to data-focused, short-term revenue drivers.
By Barry Levine • Oct. 30, 2019 -
Ssense debuts app with personalized shopping recommendations
The app is designed to facilitate discovery through search and filter capabilities.
By Tatiana Walk-Morris • Oct. 28, 2019 -
Flip Fit aims to make e-commerce social
The app allows users to see what others are trying on and share their outfits with friends, using social media habits to drive sales.
By Tatiana Walk-Morris • Oct. 25, 2019 -
H&M launches Spanish site for US shoppers, adds tech features
The chain introduced additional online shopping features, including a sustainability tool that provides manufacturing and textile information.
By Lisa Rowan • Oct. 25, 2019 -
Rent the Runway shouldered the blame when a software bug hampered delivery
"Innovation inherently means risk taking and a certain portion of your revenue and systems are going to go down," said CEO Jennifer Hyman.
By Naomi Eide • Oct. 25, 2019 -
Voice-enabled purchasing on the rise
Ownership of the devices has more than doubled in the past three years, according to a new study.
By Tatiana Walk-Morris • Oct. 24, 2019 -
Rebag launches appraisal tool for luxury handbags
The company's new software, called Clair, provides a resale value estimate instantly.
By Lisa Rowan • Oct. 24, 2019 -
4 ways 5G is set to transform supply chains
Two-thirds of organizations plan to deploy 5G by 2020, with operational efficiency seen as the key benefit.
By Gary Wollenhaupt • Oct. 23, 2019 -
UPS seals drone partnership with CVS
The shipping company is scaling its Flight Forward business and will deliver retail and pharmaceutical supplies by drone to consumers.
By Shefali Kapadia • Oct. 23, 2019 -
Theft is a major risk for retailers using scan-and-go tech, expert says
But companies can mitigate that risk with additional layers of protection, including security cameras, customer notices and enhanced employee training.
By Krishna Thakker • Oct. 22, 2019 -
Retail loyalty programs are prime targets for online fraud
Customer identity manipulation has also experienced growth as a method for attacks, according to a new report.
By Tatiana Walk-Morris • Oct. 21, 2019
