Walmart equipping a store with Symbotic fulfillment system

The SymMicro system is expected to “come to life” in about six months, advancing the retailer's efforts to accelerate in-store pickup and delivery operations.

By Max Garland • Aug. 19, 2026

Mattel Game Studios is ready to extend physical play to a virtual world

Mattel’s new organization will develop, publish and operate digital games inspired by the company’s brands.

By Kaarin Moore • Aug. 18, 2026

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Target strengthens inventory management with digital twins

The retailer developed Proxima to simulate how decisions play out, helping identify potential problems ahead of time.

By Kelly Stroh • Aug. 17, 2026

Why retail’s biggest AI assumption is wrong

Brand equity and marketing spend don't guarantee AI visibility. Structure does.

Aug. 17, 2026

A new community for the people modernizing complex B2B commerce

A new commerce leadership community with a bold take on B2B ecommerce.

Aug. 17, 2026

As Lululemon AI chief exits, analysts ‘increasingly concerned’ about turnover

Ranju Das, who held his role for less than a year, is leaving just a month before incoming chief Heidi O’Neill is set to start.

By Cara Salpini • Aug. 14, 2026

Consumers warm up to agentic AI purchases

Shoppers are trusting AI to buy items on their behalf, but they still prefer a human step in the process, a new survey found.

By Tatiana Walk-Morris • Aug. 13, 2026

Academy Sports and Outdoors taps Instacart for same-day delivery

The sporting goods retailer, which partnered with Uber Eats earlier this year, will charge the same price for products as in its stores.

By Tatiana Walk-Morris • Aug. 13, 2026

Crocs inks AI tech deal

The footwear company is working to modernize its core business and IT systems in order to simplify operations and reduce costs. 

By Tatiana Walk-Morris • Aug. 13, 2026

Target taps Lowe’s executive as first chief AI officer

For Chandhu Nair, collaboration will be essential as the retailer focuses on how technology can elevate user experience.

By Nicole Laskowski • Aug. 12, 2026

Behind the scenes of Amazon’s automated Washington warehouse

Hercules robots and packing technology help power the fulfillment center in Kent. Here's a step-by-step tour.

By Kelly Stroh • Aug. 10, 2026

AI is becoming retail’s operating system

Retail's AI advantage won't come from chatbots. It will come from connected decisions.

By Stephen Rivera • Aug. 10, 2026

Etsy slashes workforce by 12%, laying off 220

CEO Kruti Patel Goyal said neither cost cuts nor artificial intelligence drove the downsizing, but also said that “AI is changing how all of us work.”

By Daphne Howland • Aug. 6, 2026

Home Depot reshuffles leadership to accelerate tech innovation

The company is consolidating tech teams under the leadership of its new CTO as part of this effort.

By Paige Gross • Aug. 6, 2026

Best Buy picks Nordstrom alum for CFO

Anne Bramman succeeds Matt Bilunas, who left the retailer last month after serving as its finance chief for seven years.

By Maura Webber Sadovi • Aug. 5, 2026

As the holidays near, two-thirds of shoppers are using AI

Consumers are looking to AI this holiday season to sift through products and search for bargains, according to Attentive.

By Tatiana Walk-Morris • Aug. 4, 2026

Walmart, Wing launch drone delivery service in Florida

The offering, which will cover five Orlando-area stores, is part of an expanding partnership between the two companies.

By Max Garland • Aug. 4, 2026

Amazon customers are embracing Alexa for Shopping

The number of active users for the tech nearly doubled in the second quarter, with interactions up five times year over year, CEO Andy Jassy said.

By Bryan Wassel • Aug. 3, 2026

The AI performance question retail isn’t asking

Engagement with your AI isn't the measure that matters. Inclusion in AI answers is.

Aug. 3, 2026

The promise retailers keep breaking (and why the data is to blame)

Inventory distortion costs retail $1.77 trillion a year. The fix isn't more counting. It's better data.

By Oana Jinga • Aug. 3, 2026

Kohl’s debuts AI shopping assistant

What started as a Mother’s Day Gift Finder has evolved into a digital shopping assistant that aids with product discovery. 

By Tatiana Walk-Morris • July 30, 2026

1 in 4 dollars spent on AI goes to waste

More than half of businesses lack a dedicated owner for AI costs, which can lead to overspend, according to a Harness report.

By Scarlett Evans • July 30, 2026

New Jersey bans dynamic pricing

The legislation also puts a one-year pause on the new adoption of electronic shelf labels by retailers while the state studies the tech.

By Catherine Douglas Moran • July 30, 2026

How Walmart uses AI to limit weather disruptions in its supply chain

The retailer uses technology to determine how to reroute or position inventory before severe weather events occur.

By Max Garland • July 30, 2026

Sephora names 12 beauty brands to accelerator cohort

Now in its 10th year, Sephora Accelerate aims to support the next generation of cosmetic, skin care, hair care and fragrance brands.

By Tatiana Walk-Morris • July 28, 2026