Walmart bets on AI and digital twins to shape its supply chain strategy

The technology helps the retailer get products around the world, despite global conflict or weather challenges, Walmart's Indira Uppuluri said.

By Paige Gross • July 15, 2026

How Dollar Shave Club uses generative AI to unlock advertising creativity

Chief Brand and Innovation Officer Laura Higgins explains how the grooming brand is evolving its use of AI in marketing to reassert its brand voice.

By Chris Kelly • July 14, 2026

Explore the Trendline➔

Retail's quest to improve the customer experience

From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Perfect Corp. to go private

The tech company has entered into a merger agreement with ProjectNY, a business owned by Perfect Corp.’s CEO. 

By Tatiana Walk-Morris • July 14, 2026

Amazon announces 2026 holiday fulfillment fees, advises early shipping

The company's ongoing 3.5% fuel and logistics surcharge will apply to the peak season fees, which start Oct. 15.

By Max Garland • July 14, 2026

Amazon preps robotics-equipped sorting warehouse in Texas

The site will sit within the e-commerce giant’s fulfillment network and further expand its use of automation across the supply chain.

By Kelly Stroh • July 14, 2026

In customer service, third-party generative AI tools are beating brand chatbots

While consumers' use of third-party generative AI tools has doubled in the past year alone, company-provided chatbot usage hasn’t statistically increased since 2022, Gartner found.

By Kristen Doerer • July 13, 2026

After the click: Turning AI-referred shoppers into loyal customers

AI that truly assists creates loyalty. Without it, stores are discovered but quickly forgotten.

July 13, 2026

Meta introduces AI-powered room visualization feature

With the new Meta AI tool, users can see what real products look like in their spaces, compare options and buy items through the brands’ websites.

By Tatiana Walk-Morris • July 9, 2026

CEOs fear they’re underinvesting in AI

More than half of chief executives are concerned their businesses will fall behind due to limitations in technology foundations, according to a new survey.

By Scarlett Evans • July 9, 2026

Are grocers making smart investments in back-end AI?

Retailers should lean into tech partnerships to alleviate operational pain in the short term, while laying the rails for agentic operations, experts said.

By Jeff Wells • July 9, 2026

Retailers plan to invest deeper in AI, cybersecurity this year

The majority of retailers already allocate more than $50 million annually to technology, while 28% spend between $100 million and $250 million a year.

By Tatiana Walk-Morris • July 8, 2026

Your ‘omnichannel’ media strategy is ignoring half the shopper journey

Commerce media's measurement problem isn't a secret. Brands know it. Retailers know it. And Fluent has the answer.

July 6, 2026

AI in retail is only as good as its data foundation

Agentic commerce needs clean, structured data to deliver ROI at scale

By Greg Brown, Chief Marketing Officer, Melissa • July 6, 2026

StockX expands with debut of used, vintage listings

StockX Listings uses AI photo analysis and pricing guidance so sellers can list products quickly. 

By Tatiana Walk-Morris • July 2, 2026

4 experts on how to make AI investments worthwhile

Leaders at CCW Las Vegas discussed the challenges of and strategies for cutting through AI hype, from understanding how costs scale to investing with customers in mind.

By Bryan Wassel • July 2, 2026

Stitch Fix expands AI image generation to improve personalization

With Stitch Fix Vision, users can now create photos of themselves on demand in recommended outfits. 

By Tatiana Walk-Morris • July 2, 2026

Adult women are driving toy industry growth

Meanwhile, social media is influencing the segment, fueled by ASMR content and unboxing videos. 

By Kaarin Moore • June 30, 2026

Rhode Island becomes first state to mandate staffing ratio for self-checkout

Legislation signed by Gov. Dan McKee and due to take effect in 2027 comes as other states also consider self-checkout restrictions.

By Catherine Douglas Moran • June 30, 2026

Claire’s opens Illinois distribution center to boost inventory flow

The nearly 250,000-square-foot Elgin facility is equipped to reduce handling touchpoints while increasing product visibility, a spokesperson said.

By Kelly Stroh • June 29, 2026

The loyalty metric no one wants to explain

Repeat purchases aren't proof of loyalty. Incrementality is.

By Eli Chamberlin, Director of Product at Rokt • June 29, 2026

Stocky is shutting down, but that’s not the real story

The end of Stocky is good news for your business. It was never meant to keep up with 95% of brands.

June 29, 2026

Modernizing the retail edge—a competitive imperative

Modernize retail edge infrastructure or fall behind—AI, real-time inventory and seamless checkout await.

June 29, 2026

Allbirds officially changes name, appoints new CEO

Smartbird is now an artificial intelligence infrastructure provider and Nadia Carlsten will replace Joe Vernachio as its chief executive. 

By Tatiana Walk-Morris • June 25, 2026

How retailers are thinking about omnichannel in the age of AI

The tech has offered new ways to drive traffic and manage loyalty programs, but retail is still about emotional connection, executives at Ulta, Stitch Fix and Tapestry said.

By Lara Ewen • June 25, 2026

Mickey Drexler: ‘If I make a mistake, I make a mistake’

The Alex Mill chairman told CommerceNext attendees that being fired from Gap was a “nightmare” but said he now has the best job he’s ever had.

By Lara Ewen • June 25, 2026