Walmart’s e-commerce growth speaks to CEO Doug McMillon’s legacy

Digital sales jumped 27% globally in Q3 and the U.S. channel is poised to turn a profit this year, demonstrating a core aspect of the exiting chief's omnichannel strategy.

By Dani James • Nov. 20, 2025

Google delivers new AI shopping tools in time for the holidays

The features include price tracking and the ability for AI to call stores to ask if products are in-stock.

By Tatiana Walk-Morris • Nov. 20, 2025

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Will Amazon’s AI-powered one-stop shop for advertising change the game?

At its UnBoxed conference, Amazon showcased new tools it claims provide unprecedented flexibility in buying and intelligence for advertisers.

By Chris Kelly • Nov. 19, 2025

Target to launch ChatGPT app with multi-item baskets, fresh food

The mass retailer is deepening its work with OpenAI as consumers continue to turn to generative chatbots for shopping support.

By Dani James • Nov. 19, 2025

Target adds $1B to store, tech investments as it deepens AI usage

Incoming CEO Michael Fiddelke said he was “frustrated” with the retailer’s performance in Q3, as net sales and comps both declined.

By Dani James • Nov. 19, 2025

E.l.f. bets on power of sound for kinder social media algorithms

A campaign timed to World Kindness Day includes audiovisual stories designed to interrupt consumers’ feeds and combat doomscrolling.

By Jessica Hammers • Nov. 19, 2025

Levi’s picks Microsoft to deploy ‘super-agent’

The apparel giant said it will launch a "complex agentic framework" in 2026 that will integrate several sub-agents across IT, HR and operations.

By Roberto Torres • Nov. 19, 2025

Cybercrime groups team with organized crime in massive cargo theft campaigns

Financially motivated hackers are using remote monitoring and access tools against trucking and freight companies, Proofpoint warns.

By David Jones • Nov. 17, 2025

Clarity that pays: How The Foschini Group leveraged IWD to unlock billions in value

How The Foschini Group turned visual merchandising chaos into billions in value—with IWD's help.

By IWD Retail Software • Nov. 17, 2025

Powering the new retail experience: Integrated infrastructure for seamless in-store customer experiences

Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person shopping.

Nov. 17, 2025

Retailers struggle to quantify return on in-store tech investments

Over half of North American retailers also can’t keep up with the pace of changing technology, according to a new report. 

By Tatiana Walk-Morris • Nov. 13, 2025

Pinterest taps into search and shopping data to create holiday gift guides

Celebrities including Pamela Anderson and the Jonas Brothers have also curated shoppable boards as the social platform caters to gift buyers.

By Tatiana Walk-Morris • Nov. 12, 2025

Target debuts AI holiday gift finder

Shoppers can enter details like age and interests to generate unique recommendations — just one of several tech updates during the season.

By Dani James • Nov. 12, 2025

Visa, Mastercard reach legal pact with merchants

The legal agreement, if approved by a federal court, could end two decades of litigation between the two biggest U.S. card networks and their merchant clients over credit card interchange fees.

By Justin Bachman and Lynne Marek • Nov. 12, 2025

Amazon takes Haul international through Bazaar app launch

To gain market share from rivals Temu and Shein, the e-commerce giant is expanding the reach of its new app, featuring ultra-low-priced products.

By Tatiana Walk-Morris • Nov. 10, 2025

In an AI world, Nordstrom is leaning into human care

AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer is there to meet the need, Nordstrom’s Heather Bissell said.

By Kristen Doerer • Nov. 10, 2025

Holiday shoppers trust AI — retailers need to catch up

This holiday season, Santa has competition. The smartest shopper in 2025 isn’t human, it’s algorithmic and already knows who has been naughty or nice.

By Melissa Tatoris, VP of Retail, Zeta Global • Nov. 10, 2025

The Weekly Closeout: Nike vet joins Reebok and could AI boost the mall?

Daniel Schachne, who also has a history with Jordan, will oversee the brand’s growth strategy. Meanwhile, David Simon sees at least one potential benefit from the AI shift.

By Retail Dive Staff • Nov. 7, 2025

Amazon sues Perplexity over AI shopping agents

The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party agentic commerce, but on its own terms.

By Dani James • Nov. 6, 2025

What do shoppers want from AI this holiday season?

Growing attention makes AI adoption feel urgent, but that doesn’t mean businesses should rush implementation.

By Bryan Wassel • Nov. 6, 2025

Etsy’s OpenAI partnership is ‘an early foothold’ in generative AI shopping, incoming CEO says

The work with OpenAI is a bet on the future of the channel. Agentic visits represent “a small slice of e-commerce traffic,” but share is growing, Kruti Patel Goyal said.

By Kristen Doerer • Nov. 6, 2025

Dollar General eyes AI optimization with new role

Former Dropbox executive Travis Nixon joins the discount retailer to integrate the tech across supply chain, store operations and merchandising.

By Dani James • Nov. 5, 2025

Walmart introduces AI tools for in-store and online holiday shopping

The retailer’s latest AI investments span its app, supply chain and customer service operations.

By Bryan Wassel • Nov. 5, 2025

[Podcast] Decoded: The New Consumer

This podcast uncovers how AI, influencers, and shifting consumer habits are reshaping the future of retail.

By Retail Dive's studioID • Nov. 5, 2025

ThredUp’s next big growth opportunity is peer-to-peer selling

CEO James Reinhart believes he has the answers to the model’s oft-repeated challenges, including low-quality items, unverified sellers and difficult returns.

By Cara Salpini • Nov. 4, 2025