BNPL bolsters holiday budgets

Younger shoppers favor buy now, pay later more than older generations, but BNPL companies draw consumers across income brackets, a survey finds.

By Tatiana Walk-Morris • Nov. 12, 2026

Walmart more than doubles planned drone delivery sites

An expansion with drone operator Zipline will allow the retailer to make rapid air delivery available to customers nationwide over the next several years.

By Nicole Silberstein • Nov. 12, 2026

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

TikTok Shop pilots paid membership

The company recently rolled out a paid tier to 1 million shoppers. With membership, consumers get free shipping and exclusive discounts. 

By Kaarin Moore • Nov. 12, 2026

Amazon’s Black Friday, Cyber Monday deals boast record exclusives

The company is also encouraging consumers to personalize their shopping journeys via artificial intelligence.

By Lara Ewen • Nov. 11, 2026

US government aims to prevent cyberattacks on refrigeration systems

In response to cyberattacks targeting supermarkets in Europe, the U.S. is urging businesses to implement measures to protect internet-linked systems.

By Peyton Bigora • Nov. 10, 2026

Target vs. Walmart: Holiday marketing’s stakes feel higher this year

Walmart’s brand platform focused on reappraisal and Target’s turnaround strategy are in the spotlight during a make-or-break moment for retail. 

By Peter Adams • Nov. 10, 2026

Amazon deploys thousands of smart glasses to delivery drivers

The glasses provide navigation and drop-off instructions within drivers' field of view, part of the company's effort to boost delivery efficiency.

By Max Garland • Nov. 9, 2026

Levi’s claymation holiday campaign celebrates handmade craft amid AI bloat

The nostalgic effort follows a back-to-school campaign that CEO Michelle Gass said failed to generate the expected demand and traffic.

By Sara Karlovitch • Nov. 9, 2026

Amazon debuts text-to-shop AI agent feature

Select U.S. customers can now text Alexa for Shopping, with the company planning to debut the functionality more broadly in the coming weeks.

By Dani James • Nov. 9, 2026

Beyond the AI shortlist: How brands can inspire the next purchase

Inspiration comes before the search. Check out how you can drive discovery and desire before intent.

Nov. 9, 2026

Reformation implements new AI planning tool, helping in-stock rates

The apparel brand's Q3 net revenue jumped 19% and analysts remarked on its strong performance as a newly public company.

By Dani James • Nov. 6, 2026

Walmart ramps up Sparky features in time for the holidays

New visual recognition and cart generation capabilities for the AI assistant aim to ease the pain of holiday shopping, both online and in stores.

By Nicole Silberstein • Nov. 5, 2026

Amazon adds over 100 Alexa for Shopping functions

New capabilities include managing subscriptions, resolving billing questions, and creating and editing lists and registries. 

By Tatiana Walk-Morris • Nov. 5, 2026

Google makes big plans for wallet

The tech giant thinks a digital wallet should act as a repository for receipts, track online orders and arrange refunds, among other tasks.

By Justin Bachman • Nov. 4, 2026

AI recommendations are leading to returns

The problem may not have to do with the technology itself, but rather the product description data, according to a new report.

By Nicole Silberstein • Nov. 3, 2026

Holiday shoppers only want a dash of AI for the gift hunt

Price comparisons and narrowing down gift ideas are some of the ways consumers are using AI this season. But maintaining autonomy in the buying process remains important to shoppers.

By Dani James • Updated Nov. 5, 2026

Your catalog may already be visible to AI agents. Making it trustworthy is the next step.

Three barriers hinder agentic optimization. Discover how AI agents evaluate products and sway shoppers.

Nov. 2, 2026

How can associates power personalization in retail?

Empower retail associates with mobile technology to deliver personalized, seamless customer experiences.

By Ed Durbin • Nov. 2, 2026

Fanatics revamps outfit curation tool with OpenAI

A new version of the retailer’s Shop the Look tool generated 10% higher engagement in a pilot.

By Tatiana Walk-Morris • Oct. 29, 2026

Most consumers aren’t using AI for product discovery, yet

Retailers should consider the quality of their metadata to prepare for a predicted upswing in AI usage, new research finds.

By Nicole Silberstein • Oct. 29, 2026

DoorDash to buy Instacart for $17B

The deal marks the consolidation of two major players in the retail delivery industry.

By Catherine Douglas Moran • Oct. 29, 2026

The Backroom: Dynamic pricing and the anxious consumer

With the holidays approaching, consumers are zeroed in on price now more than ever — and Walmart is taking the heat.

By Retail Dive Staff • Oct. 29, 2026

Gap Inc. launches AI hiring tool in time for the holidays

The retailer expects around 200,000 seasonal employment applications. Its new AI platform aims to reduce the administrative tasks associated with hiring. 

By Tatiana Walk-Morris • Oct. 29, 2026

Etsy CEO addresses friction of AI vs. human creativity

The e-commerce marketplace saw active buyers in Q3 grow for the first time in two years and is utilizing AI to improve product recommendations.

By Dani James • Oct. 28, 2026

Banana Republic debuts TikTok content series in bid for younger shoppers

The effort spotlights various styles and arrives as parent Gap Inc. continues to emphasize entertainment marketing.

By Jessica Hammers • Oct. 26, 2026