Technology


  • An exterior photo of a store with the Best Buy logo on a cloudy day.
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    Scott Olson via Getty Images
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    Best Buy picks Nordstrom alum for CFO

    Anne Bramman succeeds Matt Bilunas, who left the retailer last month after serving as its finance chief for seven years.

    By Maura Webber Sadovi • Aug. 5, 2026
  • A person wearing jeans and a sweater holds a credit card over a laptop, with a blurry holiday tree in the background.
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    Getty Images
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    As the holidays near, two-thirds of shoppers are using AI

    Consumers are looking to AI this holiday season to sift through products and search for bargains, according to Attentive.

    By Tatiana Walk-Morris • Aug. 4, 2026
  • Trendline

    How artificial intelligence is shaping retail

    More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

    By Retail Dive staff
  • A Wing drone carrying a Walmart delivery.
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    Courtesy of Walmart
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    Walmart, Wing launch drone delivery service in Florida

    The offering, which will cover five Orlando-area stores, is part of an expanding partnership between the two companies.

    By Max Garland • Aug. 4, 2026
  • Amazon fulfillment center
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    Ethan Miller/Getty Images via Getty Images
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    Amazon customers are embracing Alexa for Shopping

    The number of active users for the tech nearly doubled in the second quarter, with interactions up five times year over year, CEO Andy Jassy said.

    By Bryan Wassel • Aug. 3, 2026
  • Woman viewing retail dashboard for analytics
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    Permission granted by Rezolve Ai / Artlist.io
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    Sponsored by Rezolve Ai

    The AI performance question retail isn’t asking

    Engagement with your AI isn't the measure that matters. Inclusion in AI answers is.

    Aug. 3, 2026
  • Laptop with illustration and a tiny green human walking pass it
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    Permission granted by Dexory
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    Sponsored by Dexory

    The promise retailers keep breaking (and why the data is to blame)

    Inventory distortion costs retail $1.77 trillion a year. The fix isn't more counting. It's better data.

    By Oana Jinga • Aug. 3, 2026
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s debuts AI shopping assistant

    What started as a Mother’s Day Gift Finder has evolved into a digital shopping assistant that aids with product discovery. 

    By Tatiana Walk-Morris • July 30, 2026
  • a close up of a business person looking at a chart
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    FG Trade via Getty Images
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    1 in 4 dollars spent on AI goes to waste

    More than half of businesses lack a dedicated owner for AI costs, which can lead to overspend, according to a Harness report.

    By Scarlett Evans • July 30, 2026
  • A close-up of a digital price tag.
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    Courtesy of Walmart
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    New Jersey bans dynamic pricing

    The legislation also puts a one-year pause on the new adoption of electronic shelf labels by retailers while the state studies the tech.

    By Catherine Douglas Moran • July 30, 2026
  • A person walks alongside a shopping cart filled with groceries.
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    Will Newton via Getty Images
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    How Walmart uses AI to limit weather disruptions in its supply chain

    The retailer uses technology to determine how to reroute or position inventory before severe weather events occur.

    By Max Garland • July 30, 2026
  • The entrance to a mall store.
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    Daphne Howland/Retail Dive
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    Sephora names 12 beauty brands to accelerator cohort

    Now in its 10th year, Sephora Accelerate aims to support the next generation of cosmetic, skin care, hair care and fragrance brands.

    By Tatiana Walk-Morris • July 28, 2026
  • Shoppers in a cool tech store
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    Rezolve Ai via Artlist.io

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    Sponsored by Rezolve Ai

    Retail brands risk optimizing the wrong thing

    AI platforms are making purchase decisions. Is your brand structured to be found?

    July 27, 2026
  • A Michaels arts and crafts storefront
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    The image by Rowanswiki is licensed under CC BY 1.0
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    Michaels launches AI shopping assistant

    The retailer is positioning the Ask Mike tool as a way shoppers can move beyond keyword filtering and receive personalized recommendations. 

    By Tatiana Walk-Morris • July 23, 2026
  • La-Z-Boy rolls out AI-powered 'decliner' as part of brand refresh
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    Courtesy of La-Z-Boy
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    La-Z-Boy expands 3D cloud tech for product imagery

    The technology means customers can see every product and configuration exactly as it will be built — replacing manual rendering production. 

    By Tatiana Walk-Morris • July 23, 2026
  • Two smiling people, one with a dog on a leash and the other with a shopping cart, walk away from a store entrance.
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    Courtesy of Tractor Supply
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    Tractor Supply taps Instacart for same-day delivery

    The partnership adds to various last-mile upgrades the retailer has deployed in recent months.

    By Max Garland • July 23, 2026
  • Nike's first Nike Rise concept store in Guangzhou, China
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    Courtesy of Nike
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    Nike resets online distribution in ‘fragmented’ China market

    Revenue in the region fell 12% in the brand’s most recent quarter and has been dragging down the company’s turnaround.

    By July 22, 2026
  • People walking past a clothing store. A tree in front of the main entrance.
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    Daphne Howland/Retail Dive
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    J. Crew hires former Walmart e-commerce exec

    After nearly a decade with the big-box retailer, Stacey Levitt is joining the apparel company as its executive vice president of e-commerce and digital experience. 

    By Tatiana Walk-Morris • July 21, 2026
  • A smart cart in a grocery store.
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    Courtesy of Instacart
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    Instacart acquires shelf-scanning technology startup

    The purchase of Arpalus gives it a system that allows workers to record product levels on store shelves using a smartphone app.

    By Sam Silverstein • July 20, 2026
  • Person interacting with a holographic dashboard displaying charts and analytics.
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    Khanchit Khirisutchalual via Getty Images
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    Sponsored by Board

    From season to sentiment: How the pace of consumer trends reshapes retail planning

    Consumer trends are more complex than seasons. Here's how retailers are tracking them.

    July 20, 2026
  • An orange and pink Ulta Beauty storefront.
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    Courtesy of Ulta Beauty
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    Ulta Beauty names Domino’s veteran as CTO

    Kelly Garcia, who has been on the board since 2022, joins the retailer in the midst of a tech-driven strategy to drive growth and personalization.

    By Paige Gross • July 17, 2026
  • A Walmart worker lifts a box off a conveyer belt.
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    Courtesy of Walmart
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    Walmart bets on AI and digital twins to shape its supply chain strategy

    The technology helps the retailer get products around the world, despite global conflict or weather challenges, Walmart's Indira Uppuluri said.

    By Paige Gross • July 15, 2026
  • Dollar Shave Club's "Lowhangers" ad creative
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    Courtesy of Dollar Shave Club
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    How Dollar Shave Club uses generative AI to unlock advertising creativity

    Chief Brand and Innovation Officer Laura Higgins explains how the grooming brand is evolving its use of AI in marketing to reassert its brand voice.

    By Chris Kelly • July 14, 2026
  • Perfect Corp AR virtual try-on service for 3D eyewear.
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    Courtesy of Perfect Corp.
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    Perfect Corp. to go private

    The tech company has entered into a merger agreement with ProjectNY, a business owned by Perfect Corp.’s CEO. 

    By Tatiana Walk-Morris • July 14, 2026
  • Amazon ecommerce agentic commerce Stripe online retail
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    Miguel J. Rodriguez Carrillo via Getty Images
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    Amazon announces 2026 holiday fulfillment fees, advises early shipping

    The company's ongoing 3.5% fuel and logistics surcharge will apply to the peak season fees, which start Oct. 15.

    By Max Garland • July 14, 2026
  • Amazon recently showcased its fulfillment center operations in Detroit at a ribbon cutting event.
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    Courtesy of Amazon
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    Amazon preps robotics-equipped sorting warehouse in Texas

    The site will sit within the e-commerce giant’s fulfillment network and further expand its use of automation across the supply chain.

    By Kelly Stroh • July 14, 2026