Technology


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    Daphne Howland/Retail Dive
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    A look at Target’s approach to generative AI

    Chief Information and Product Officer Prat Vemana spoke with Retail Dive about the retailer's technology strategy while it undergoes a turnaround.

    By Oct. 16, 2025
  • Google Try On now includes shoes
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    Courtesy of Google
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    Google expands virtual try-on to shoes

    The company is also broadening access to its try-on technology, with plans to debut it in Australia, Canada and Japan.

    By Tatiana Walk-Morris • Oct. 16, 2025
  • Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
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    Spencer Platt via Getty Images
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    Ralph Lauren elevates AI to the C-suite

    Naveen Seshadri, the retailer’s global chief digital officer, took on an expanded role this month. 

    By Lindsey Wilkinson • Oct. 16, 2025
  • The inside of a Madison Reed color bar.
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    Permission granted by Madison Reed
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    How Madison Reed rolled out agentic AI to support, not replace, people

    The hair care company has focused on automating high-volume, low-friction tasks like membership management to free up stylists for more important work.

    By Bryan Wassel • Oct. 14, 2025
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart, OpenAI partner for purchases in ChatGPT

    As part of a larger partnership, the mass retailer will be available through the AI chatbot’s new Instant Checkout feature.

    By Oct. 14, 2025
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    Permission granted by Deposco
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    Sponsored by Deposco

    In 2025, retail’s biggest peak season wins will be driven by connected platforms

    Rethink supply chain tech for peak season performance.

    Oct. 13, 2025
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    Permission granted by Just Walk Out technology by Amazon
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    Sponsored by Just Walk Out technology by Amazon

    How frictionless checkout helps venues win the innovation game

    Elevate the event experience with RFID technology and frictionless retail solutions.

    Oct. 13, 2025
  • An apparel store with merchandise arranged in rainbow colors.
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    Courtesy of Gap Inc.
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    Gap partners with Google Cloud to advance AI strategy

    Making AI tools available across the company will allow the retailer to focus on creativity, culture and customers, according to CTO Sven Gerjets.

    By Lindsey Wilkinson • Oct. 10, 2025
  • Stitch Fix Vision
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    Courtesy of Stitch Fix
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    Stitch Fix pilots generative AI style experience

    Stitch Fix Vision uses tech to provide clients with an image of their likeness in different environments wearing shoppable outfits.

    By Oct. 9, 2025
  • Yellow Ikea logo seen on a blue backdrop outside a store in Texas.
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    Brandon Bell via Getty Images
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    Ikea operator acquires AI logistics platform

    Ingka Group’s investment arm bought U.S.-based Locus to help improve delivery, something the home retailer previously outsourced.

    By Oct. 8, 2025
  • Walmart
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    Courtesy of Walmart
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    4 ways Walmart is scaling AI to unify its supply chain

    “End to end, every segment of what we do is driven by some form of intelligence,” said Indira Uppuluri, senior vice president of supply chain technology. 

    By Kelly Stroh • Oct. 8, 2025
  • A pedestrian walks in front of the Meta headquarters.
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    Justin Sullivan via Getty Images
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    Meta streamlines AI use for brands with new business agent, creative tools

    Business AI helps small- and mid-sized companies provide AI-powered sales guidance without the typical complications of using an AI agent.

    By Jessica Hammers • Oct. 8, 2025
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    Getty Images | maroke

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    Sponsored by Talon.One

    Incentives marketing: The next frontier for retail loyalty

    Why retailers must unify loyalty and promotions to drive growth with smarter, targeted incentives.

    By Isabelle Watson • Oct. 6, 2025
  • Two screenshots of an Amazon add to delivery function button
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    Courtesy of Amazon
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    Amazon debuts single-tap ‘Add to Delivery’ function

    As the company works to expand quick delivery services, Prime members can now add new items to existing orders.

    By Oct. 3, 2025
  • Person shops online with a Christmas tree in the background.
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    Getty Images
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    One-third of consumers plan to use AI for holiday shopping

    Customers are using AI tools to search for better deals and gift ideas, but they remain skeptical of the technology, a UserTesting survey found.

    By Tatiana Walk-Morris • Oct. 2, 2025
  • A Home Depot storefront with a blue sky and lawnmowers in front
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    Nate Delesline III/Retail Dive
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    Home Depot releases digital Project Planning tool for pro customers

    The platform was built to help professional contractors streamline complex projects with the backing of the retailer’s entire product assortment. 

    By Tatiana Walk-Morris • Oct. 2, 2025
  • Chewy CEO Sumit Singh
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    Courtesy of The National Retail Federation
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    Top retail conferences in 2026

    These events will cover the topics that are top of mind for executives, including AI, customer behavior and technology.

    By Retail Dive Staff • Oct. 1, 2025
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    Courtesy of Peloton
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    Peloton raises membership pricing ahead of holidays

    The company also deployed an AI system called Peloton IQ across all connected fitness equipment.

    By Oct. 1, 2025
  • A person looks at the Pinterest app on their phone.
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    Getty Images
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    Pinterest mobilizes Gen Z searchers, retail media with new ad offerings

    Top of Search ads, currently in beta testing, will appear within the top 10 slots and Related Pins section of search results.

    By Aaron Baar • Sept. 30, 2025
  • Two screenshots of a mobile device purchasing a vase within the ChatGPT platform from Etsy
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    Retrieved from Etsy on September 30, 2025
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    ChatGPT lets shoppers buy products within the platform

    Launching first in partnership with Etsy and Shopify, the Instant Checkout functionality has the potential to rival Amazon and Google, one expert said.

    By Sept. 30, 2025
  • Target rolls out accessible self checkout.
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    Courtesy of Target
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    Target introduces accessible self-checkout

    As the retailer enhances its self-checkout experience to include more guests, other major retailers are scaling theirs back.

    By Tatiana Walk-Morris • Sept. 30, 2025
  • A person takes a photo of an item of clothing.
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    Courtesy of Depop
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    Depop debuts Outfits feature for style inspiration

    The resale platform aims to make itself a daily destination with a shoppable, in-app collage tool. 

    By Tatiana Walk-Morris • Sept. 25, 2025
  • Screen with three models and a handbag.
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    Courtesy of Curated for You
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    Microsoft, Curated for You collaborate on AI-based fashion discovery

    Microsoft Copilot can now respond to conversational queries with context-aware, shoppable curations. Retailers like Rent the Runway and Steve Madden are already on board. 

    By Tatiana Walk-Morris • Sept. 25, 2025
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy adds new AI-driven seller features

    The company is rolling out a suite of optional tools to help merchants update listings and communicate with buyers faster. 

    By Tatiana Walk-Morris • Sept. 25, 2025
  • People walking past a Sephora store.
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    Daphne Howland/Retail Dive
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    Sephora cozies up to beauty creators with new affiliate program

    My Sephora Storefront allows U.S. influencers to build shoppable digital storefronts and arrives as sales from affiliate marketing continue to grow.

    By Jessica Hammers • Sept. 24, 2025