The Weekly Closeout: Nike vet joins Reebok and could AI boost the mall?

Daniel Schachne, who also has a history with Jordan, will oversee the brand’s growth strategy. Meanwhile, David Simon sees at least one potential benefit from the AI shift.

By Retail Dive Staff • Nov. 7, 2025

Amazon sues Perplexity over AI shopping agents

The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party agentic commerce, but on its own terms.

By Dani James • Nov. 6, 2025

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

What do shoppers want from AI this holiday season?

Growing attention makes AI adoption feel urgent, but that doesn’t mean businesses should rush implementation.

By Bryan Wassel • Nov. 6, 2025

Etsy’s OpenAI partnership is ‘an early foothold’ in generative AI shopping, incoming CEO says

The work with OpenAI is a bet on the future of the channel. Agentic visits represent “a small slice of e-commerce traffic,” but share is growing, Kruti Patel Goyal said.

By Kristen Doerer • Nov. 6, 2025

Dollar General eyes AI optimization with new role

Former Dropbox executive Travis Nixon joins the discount retailer to integrate the tech across supply chain, store operations and merchandising.

By Dani James • Nov. 5, 2025

Walmart introduces AI tools for in-store and online holiday shopping

The retailer’s latest AI investments span its app, supply chain and customer service operations.

By Bryan Wassel • Nov. 5, 2025

[Podcast] Decoded: The New Consumer

This podcast uncovers how AI, influencers, and shifting consumer habits are reshaping the future of retail.

By Retail Dive's studioID • Nov. 5, 2025

ThredUp’s next big growth opportunity is peer-to-peer selling

CEO James Reinhart believes he has the answers to the model’s oft-repeated challenges, including low-quality items, unverified sellers and difficult returns.

By Cara Salpini • Nov. 4, 2025

Agentic commerce portends merchant headaches

AI agents used by shoppers will change the equation for online sellers, according to Mastercard’s executive vice president for security solutions.

By Patrick Cooley • Nov. 3, 2025

AI will accelerate the end of brick and mortar’s reign: Amazon CEO

The domination of e-commerce is inevitable and will only come faster thanks to the emerging technology, even if physical stores represent opportunity for now, Andy Jassy told analysts Thursday.

By Daphne Howland • Oct. 31, 2025

State AI rules trigger rising small business angst

Nearly two-thirds of survey respondents said they were worried about potential compliance and litigation costs related to state laws on privacy, AI and technology.

By Alexei Alexis • Oct. 30, 2025

Pinterest rolls out AI-powered personalization features

The updates will turn the platform “into a personal shopping assistant” led by the technology, according to executives. 

By Tatiana Walk-Morris • Oct. 29, 2025

Wayfair invests in AI to power its customer experience push

The retailer is using the technology in its product image carousels, search engine and contact center operations.

By Bryan Wassel • Oct. 29, 2025

Half of shoppers plan to use BNPL this holiday season

Affordability and budget control are the top reasons U.S. consumers are using buy now, pay later services, according to a PayPal survey. 

By Tatiana Walk-Morris • Oct. 27, 2025

Build-A-Bear brings on digital exec from Lego

The company named Carmen Flores the senior vice president of e-commerce and digital experiences.

By Kaarin Moore • Oct. 27, 2025

Retailers enter a generative AI feedback loop

The industry is turning to AI to better understand the technology itself, all with the hope of capturing consumer attention.

By Dani James • Oct. 27, 2025

The power of AND: Redefining payments for innovators

Redefine retail payments by building experiences that are reliable, flexible, and ready to scale.

Oct. 27, 2025

Amazon’s latest AI tool wants to help you decide between products

Help Me Decide suggests the right product for a customer’s needs based on their browsing activity, searches, shopping history and preferences.

By Bryan Wassel • Oct. 24, 2025

The Weekly Closeout: Amazon hikes fulfillment fees and retailers list AI as a risk factor

The e-commerce giant will increase fees for third-party sellers next year and a growing number of retailers are pointing to AI concerns in their 10-Ks.

By Retail Dive Staff • Oct. 24, 2025

‘A cultural shift’: Dollar Tree’s CEO on tech, AI adoption

The discount retailer during its investor day discussed how AI has helped hiring efforts, all while some analysts questioned its pricing strategy.

By Dani James • Oct. 23, 2025

Walmart adding RFID tech to fresh categories

The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management.

By Catherine Douglas Moran • Oct. 23, 2025

Want to make a good impression online this holiday? Be reliable

The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers long term.

By Bryan Wassel • Oct. 23, 2025

Mattel to bring more toy franchises to Roblox

The company will launch its Monster High experience on the online game platform this week, soon followed by Hot Wheels, Barbie and Uno, as it continues its focus on IP. 

By Tatiana Walk-Morris • Oct. 22, 2025

E.l.f. Cosmetics first to test Twitch’s new livestream shopping ads

An integration powered by Amazon Ads’ retail media data is meant to drive “more measurable business outcomes” for E.l.f. on the platform. 

By Peter Adams • Oct. 22, 2025

Gen Z, millennials drive adoption of AI for holiday shopping

Those groups are harnessing artificial intelligence for gift ideas and to compare prices this season, a new survey states.

By Tatiana Walk-Morris • Oct. 21, 2025