Nike cuts CTO, chief commercial roles in leadership overhaul

As part of the changes, Chief Supply Chain Officer Venky Alagirisamy will become chief operating officer, and Nike’s four regional heads will join the leadership team.

By Cara Salpini • Dec. 3, 2025

Amazon, Visa team on agentic tools

The e-commerce giant is locking arms with the largest U.S. card network to provide software developers with tools and contacts for creating agentic commerce experiences.

By Lynne Marek • Dec. 3, 2025

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

BJ’s CEO: ‘AI is a big part of our future’

The company is using the technology to make coding more efficient, generate to-do lists for team members and spot quality issues in its stores. 

By Lindsey Wilkinson • Dec. 3, 2025

Retailers turn to AI for marketing, merchandising

AI investments are widespread across retail, but using the tech doesn’t automatically translate to business impacts, per a report from Berkeley Research Group.

By Tatiana Walk-Morris • Dec. 2, 2025

BNPL drives over $1B in online spend on Cyber Monday

Overall spending on the digital shopping day topped $14 billion in the U.S., per Adobe Analytics. Shopify also touted record sales despite technical difficulties.

By Dani James • Dec. 2, 2025

ChatGPT launches shopping research feature

OpenAI aims to streamline the comparison shopping process as it transforms ChatGPT into an e-commerce destination.

By Tatiana Walk-Morris • Dec. 1, 2025

Pacsun, Camping World and Lush launch on-demand delivery with Uber

In the midst of the busy holiday shopping season, customers can now use the Uber, Uber Eats and Postmates apps to order from the retailers.

By Howard Ruben • Dec. 1, 2025

3 practical steps for keeping pace in the agentic commerce race

AI agents are reshaping how we shop. Three steps retailers must take now to win the agentic future.

By Amelia Van Camp • Dec. 1, 2025

Best Buy raises full-year guidance as consumers remain ‘resilient’

The retailer saw Q3 revenue and comparable sales grow despite macroeconomic pressures. Meanwhile, it's advancing agentic AI integration.

By Dani James • Nov. 26, 2025

DXL brings fit tech to app, stores

The scanning technology measures hundreds of data points so Big + Tall customers can find their size across brands.

By Tatiana Walk-Morris • Nov. 26, 2025

Carol’s Daughter relaunches e-commerce site

The move comes nearly nine months after L'Oréal said it would sell the brand, placing it back under the leadership of founder Lisa Price.

By Howard Ruben • Nov. 25, 2025

Fanatics to close Florida distribution center, lay off nearly 300

The facility is unable to support the scale and technology required for the sporting apparel company’s long-term goals, a spokesperson said.

By Kelly Stroh • Nov. 24, 2025

How Gen Z is reshaping holiday marketing — and what brands can do about it

The cohort’s reliance on social media and influencers for product discovery remains, while new levels of comfort with retail media and AI take shape.

By Jessica Hammers • Nov. 24, 2025

Walmart’s e-commerce growth speaks to CEO Doug McMillon’s legacy

Digital sales jumped 27% globally in Q3 and the U.S. channel is poised to turn a profit this year, demonstrating a core aspect of the exiting chief's omnichannel strategy.

By Dani James • Nov. 20, 2025

Google delivers new AI shopping tools in time for the holidays

The features include price tracking and the ability for AI to call stores to ask if products are in-stock.

By Tatiana Walk-Morris • Nov. 20, 2025

Will Amazon’s AI-powered one-stop shop for advertising change the game?

At its UnBoxed conference, Amazon showcased new tools it claims provide unprecedented flexibility in buying and intelligence for advertisers.

By Chris Kelly • Nov. 19, 2025

Target to launch ChatGPT app with multi-item baskets, fresh food

The mass retailer is deepening its work with OpenAI as consumers continue to turn to generative chatbots for shopping support.

By Dani James • Nov. 19, 2025

Target adds $1B to store, tech investments as it deepens AI usage

Incoming CEO Michael Fiddelke said he was “frustrated” with the retailer’s performance in Q3, as net sales and comps both declined.

By Dani James • Nov. 19, 2025

E.l.f. bets on power of sound for kinder social media algorithms

A campaign timed to World Kindness Day includes audiovisual stories designed to interrupt consumers’ feeds and combat doomscrolling.

By Jessica Hammers • Nov. 19, 2025

Levi’s picks Microsoft to deploy ‘super-agent’

The apparel giant said it will launch a "complex agentic framework" in 2026 that will integrate several sub-agents across IT, HR and operations.

By Roberto Torres • Nov. 19, 2025

Cybercrime groups team with organized crime in massive cargo theft campaigns

Financially motivated hackers are using remote monitoring and access tools against trucking and freight companies, Proofpoint warns.

By David Jones • Nov. 17, 2025

Clarity that pays: How The Foschini Group leveraged IWD to unlock billions in value

How The Foschini Group turned visual merchandising chaos into billions in value—with IWD's help.

By IWD Retail Software • Nov. 17, 2025

Powering the new retail experience: Integrated infrastructure for seamless in-store customer experiences

Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person shopping.

Nov. 17, 2025

Retailers struggle to quantify return on in-store tech investments

Over half of North American retailers also can’t keep up with the pace of changing technology, according to a new report. 

By Tatiana Walk-Morris • Nov. 13, 2025

Pinterest taps into search and shopping data to create holiday gift guides

Celebrities including Pamela Anderson and the Jonas Brothers have also curated shoppable boards as the social platform caters to gift buyers.

By Tatiana Walk-Morris • Nov. 12, 2025