Etsy appoints Depop exec as CTO

Rafe Colburn will become Etsy's chief technology officer on May 5, while Depop's chief marketing officer will become the resale platform's interim CEO.

By Tatiana Walk-Morris • March 31, 2025

Men’s Wearhouse adds gift list registry service

Customers can create and manage custom gift lists featuring items from the retailer, which is part of the Tailored Brands portfolio.

By Xanayra Marin-Lopez • March 27, 2025

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Consumers are buying more from generative AI’s suggestions: Adobe

A report highlighted that using generative AI tools for shopping leads customers to more purchases in electronics and jewelry.

By Xanayra Marin-Lopez • March 27, 2025

GameStop to close ‘significant number’ of stores, invest in bitcoin

The closures are on top of the company shuttering nearly 600 U.S. locations last year.

By Kaarin Moore • March 27, 2025

Williams-Sonoma turns to AI to curb headcount growth

Executives said the company is pursuing ways to drive additional savings with the technology during a recent earnings call. 

By Lindsey Wilkinson • March 27, 2025

J.C. Penney embraces social-first marketing with VaynerMedia hire

The department store chain will take advantage of services like a social influencer seeding offering intended to boost relevance.

By Peter Adams • March 26, 2025

Amazon building robotics fulfillment center in North Carolina

The facility will contain more than 3 million square feet of floor space and support the company’s efforts to cut costs and improve production.

By Philip Neuffer • March 26, 2025

Revlon appoints chief information and digital officer

The beauty company emerged from bankruptcy two years ago and is prioritizing innovation to lead growth.

By Xanayra Marin-Lopez • March 25, 2025

BuyBuy Baby to relaunch online in May

The announcement comes nearly two months after Beyond acquired the baby retailer, reuniting it with its former owner Bed Bath & Beyond.

By Caroline Jansen • March 25, 2025

Inside H&M’s digital relaunch and approach to multichannel experiences

Head of Digital Jenn Volk explains how the retailer reimagined digital to increase brand storytelling around moments like its Charli XCX collaboration.

By Chris Kelly • March 25, 2025

The Weekly Closeout: Vera Bradley sells Pura Vida and Edible Brands enters the hemp industry

Vera Bradley will offload the bracelet brand two years after taking full ownership, and the Edible Arrangements company expands its horizons.

By Retail Dive Staff • March 21, 2025

US shoppers averaged $700 on TikTok Shop in the last year

Gen Z in particular uses the app’s shopping feature the most and increasingly trusts influencers, according to a report by Partner Centric of American consumers under 60.

By Xanayra Marin-Lopez • March 20, 2025

Walmart creates a generative AI tool for merchants dubbed ‘Wally’

The tool is intended to help merchants complete time-consuming tasks like data entry and analysis.

By Xanayra Marin-Lopez • March 20, 2025

Klarna to displace Affirm as Walmart BNPL provider

The Swedish buy now, pay later business partnered with a Walmart-backed fintech to offer loans at the retail giant via a digital payments app.

By Patrick Cooley • March 19, 2025

Retailers deploy AI in pursuit of CX gains, loss prevention

Despite adoption plans, companies are grappling with system integration issues, a lack of training resources and frayed customer trust, according to Everseen.

By Lindsey Wilkinson • March 19, 2025

Next-generation edge cloud: Transforming retail IT infrastructure for agility and profitability

Next-generation edge cloud technology enables retailers to consolidate fragmented systems, reduce latency, and streamline operations.

March 17, 2025

Digital payments to exceed $33.5 trillion by 2030

Consumers are predicted to rely less on debit and credit cards and turn more to mobile wallets in the coming years, a Worldpay report predicts.

By Tatiana Walk-Morris • March 14, 2025

Google Shopping gets smarter with a suite of AI tools

Customers can now virtually try on multiple makeup products at once based on beauty trends and draw inspiration from generated AI images.

By Xanayra Marin-Lopez • March 13, 2025

Target leans on generative AI and social media to capture trends

The retailer wants to be a discovery destination by amplifying social media trends to help curate products.

By Xanayra Marin-Lopez • March 13, 2025

Academy Sports and Outdoors names former At Home exec CIO

Sumit Anand also previously worked as the senior vice president of business and technology transformation at Signet Jewelers.

By Tatiana Walk-Morris • March 11, 2025

Dick’s plots ‘significant investments’ in stores, digital as winning streak continues

Technology and marketing will see more capital as the sporting goods retailer looks to take more share in e-commerce and grow its footwear business.

By Cara Salpini • March 11, 2025

Lowe’s, Home Depot bring advice online with AI-powered tools

Both of the home improvement retailers released tools that seek to offer shoppers the level of guidance they would receive in-store while browsing online.

By Bryan Wassel • March 10, 2025

Wayfair lays off 340 tech employees

The company also plans to close its Technology Development Center in Austin, Texas.

By Caroline Jansen • March 7, 2025

Retailers are pushing payment modernization as customers ask for more

A KPMG survey found that a majority of retailers plan to keep updating their payment programs to keep up with consumer tech demands.

By Xanayra Marin-Lopez • March 6, 2025

Luxury shoppers embrace AI, but remain wary of sharing personal information

Two-thirds of luxury fashion customers use AI when they browse online but are cautious about the details they provide, according to a Saks Global survey.

By Bryan Wassel • March 6, 2025