Reporter's Notebook: Inside Coach's latest bid for brand love

Retail Dive's Cara Salpini visited the accessories company's summer pop-up, Life Coach, where there's nothing to purchase, but everything to experience.

By Cara Salpini • June 14, 2018

75% of smart home device purchasers value interoperability

Consumers say seamless integration of smart home devices is more important to them than brand loyalty, according to a new study.

By Dan Alaimo • June 14, 2018

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Big Lots, Ollie's snatch up Toys R Us store sites

Retailers with large space needs posted winning bids at an auction of the bankrupt toy retailer's store locations this week. 

By Ben Unglesbee • June 14, 2018

Is co-working the next hot retail concept?

New office spaces are adding retail elements and partnerships. But do people really want to shop for jeans at work? A host of startups are banking on "yes."

By Lara Ewen • June 13, 2018

Urban Outfitters delivers on sales and Wall Street applauds

The apparel retailer is building on a strong first quarter as store sales at its brands increase and digital sales explode.

By Daphne Howland • June 13, 2018

What's wrong with retailers' customer surveys?

A recent study shows that despite good intentions of improving the overall customer experience, retailer surveys have proven to be redundant and flawed. 

June 13, 2018

Rent-A-Center rejects possible sale, then gets another offer

The rent-to-own retailer is committed to going forward alone with its turnaround plan, at least until the next "credible offer" rolls in. 

By Ben Unglesbee • June 12, 2018

Prime Day is a boon to retailers beyond Amazon

Non-Amazon retailers can benefit from the midsummer event by anticipating attention to it, according to analysis of last year's Prime Day.

By Daphne Howland • June 11, 2018

30 minutes with Bluemercury's co-founder

The luxury beauty brand has expanded dramatically since it was acquired by Macy's. But growing a business from within a retail behemoth presents unique opportunities and challenges.

By Corinne Ruff • June 11, 2018

Shopping apps poised for profitable 2018 after 54% growth

Retailers have a major opportunity in mobile marketing with shopping apps surging in popularity and profitability, according to a new study from Liftoff.

By Dan Alaimo • June 11, 2018

PetSmart reportedly hires debt advisers

With profits falling, competition heating up and credit facing downgrades, the pet retailer is looking to trim its debt load, according to Reuters. 

By Ben Unglesbee • June 8, 2018

Sears online sales a fraction of department store peers

Sales volume through e-commerce channels is falling as customers generally show more reluctance to shop the Sears brand, new research shows. 

By Ben Unglesbee • June 8, 2018

Retail Therapy: Asos colors outside the lines with Crayola beauty

Not all nostalgia is positive though, and Balenciaga is using it to sell everybody's favorite '90s neon accessory for $650.

By Cara Salpini • June 8, 2018

Retailers need to meet customers where they are

Stores are just one of many touchpoints on the map of a customer's shopping journey, according to a study released at IRCE.

By Dan O'Shea • June 7, 2018

Target launches another home brand in private label push

The new Made By Design line is part of a strategy helping drive up comparable sales and traffic.

By Corinne Ruff • June 7, 2018

Amazon still dominates e-commerce, but others have room to grow

The company is still top dog, but a crop of smaller upstarts and bricks-and-clicks retailers are reporting stronger growth, according to data presented by Internet Retailer at IRCE.

By Dan O'Shea • June 7, 2018

Neiman Marcus extends sales streak

The debt-laden luxury store chain increased comparable sales by 6% in the previous period and marked three straight quarters of sales gains. 

By Ben Unglesbee • June 6, 2018

Has Victoria's Secret sold its brand image to the Angels?

The L Brands banner calls itself "one of the most powerful, sexy and glamorous brands in the world." The problem is that's no longer a good look.

By Daphne Howland • June 6, 2018

'Household enthusiasts' spend 50% more than millennials

The group, defined as savvy millennial or Gen X shoppers in charge of most purchasing decisions for a household, also shops in-store slightly more than online, according to RetailMeNot.

By Dan O'Shea • June 5, 2018

Hudson's Bay to close Lord & Taylor flagship

The department store retailer is making dramatic moves to turn the luxury chain around, including closing up to 10 stores, as losses widen across the company. 

By Ben Unglesbee • June 5, 2018

Convenience vs value: What retailers need to know about the great consumer divide

The Great Recession may be in the rear-view mirror, but spending habits have been forever changed, writes Scot Wingo. 

By Scot Wingo • June 5, 2018

Walmart, Target, Kohl's see the light at the end of Toys R Us' tunnel

As the big box toy seller recedes from the U.S. market, major retail players are signaling plans to expand in the toy category well ahead of the holidays. 

By Ben Unglesbee • June 4, 2018

Amazon 'doesn't have private labels cracked,' report says

The e-commerce giant is on pace to own more than 75% of all product searches online, while its own labels compete with other brands on the site, according to a new study by Jumpshot.

By Daphne Howland • June 4, 2018

Dollar General's sales up 9%, but investors worry about price competition

The deep discounter said that unseasonable weather hurt sales growth in the first quarter, but some analysts are looking down the road at Family Dollar and wondering if the sector is getting tougher.

By Ben Unglesbee • June 1, 2018

Retail Therapy: This $1,300 Balenciaga shirt is also a ... shirt

The luxury fashion brand is here to combat that feeling when one shirt isn't enough by selling two that are sewn together at the neck.

By Cara Salpini • May 31, 2018