Beloved local New England chain Benny's calls it quits

Fans are flocking to the general store's going-out-of-business sales, but were likely buying their toys, bikes, housewares and auto supplies somewhere else.

By Daphne Howland • Sept. 15, 2017

Millennials find store associates 'extremely important'

As retailers explore ways to integrate robots in store, ChargeItSpot's report finds that young, tech-savvy shoppers greatly value the human element of the in-store experience. 

By Erika Kincaid • Sept. 14, 2017

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Q&A: Why Addition Elle sees a big opportunity in the US market

Roslyn Griner, the Canadian company’s VP of marketing, spoke with Retail Dive about the brand's reinvention and expansion efforts.    

By Corinne Ruff • Sept. 14, 2017

Consumers wary of biometric payment tech

A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

By Dan O'Shea • Sept. 13, 2017

Extreme personalization is the new personalization

Modern commerce brands are changing the game and marketers need artificial intelligence to compete, writes Brian Solis of Altimeter.

By Brian Solis • Sept. 13, 2017

Amazon debuts new fashion line in Europe only

"Find" is the first major contemporary fashion effort from Amazon, and is accompanied by Amazon Fashion’s first womenswear advertising campaign.

By Daphne Howland • Sept. 13, 2017

Apple expands on retail revamp, reveals iPhone X with Face ID

The technology company plans to unveil a store in Chicago that will reflect the new "town square" model, designed to create a more community-oriented retail experience. 

By Dan O'Shea • Sept. 12, 2017

Simon installs ‘concierge’ chatbots in 208 malls

The chatbot evolution has been on the move for quite some time — and now the technology has made it into shopping malls.

By Dan O'Shea • Sept. 12, 2017

Fraud attempts spiked after Equifax data breach

The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

By Dan O'Shea • Sept. 11, 2017

Report: Online holiday shoppers have high delivery expectations

Consumers are steadily moving online to shop more often, and their expectations for swift and free delivery are only solidifying, according to new research from Walker Sands.

By Daphne Howland • Sept. 11, 2017

Store openings drive a 52% jump in web traffic

Within six weeks of opening a brick-and-mortar location, online retailers experience significant traffic increases from the surrounding postal area, according to new research. 

By Dan O'Shea • Sept. 10, 2017

Boom or bust? Holiday predictions are a mixed bag

Online sales are expected to win again, but brick-and-mortar retailers are still struggling to find their niche.

By Lara Ewen • Sept. 8, 2017

Muji opens in Brooklyn, NY with plans to double US store base

The 37-year-old Japanese lifestyle and fashion company has moved into Williamsburg with a 7,300-square-foot store and big plans for the future.

By Lara Ewen • Sept. 8, 2017

CBRE: US malls need a major redesign

Shopping centers should incorporate more businesses that have less competition from e-commerce, the real estate research firm said.

By Kim Slowey • Sept. 8, 2017

Retail Therapy: This luggage isn't just another pretty face — it's yours

Firebox’s two-faced suitcase means finding your bags has never been easier — just don’t let the design go to your head.

By Cara Salpini • Sept. 7, 2017

88% of holiday shoppers want ads from their favorite brands

Holiday shoppers aren't against targeted advertising — they just want it from brands that they care about, according to a new study.

By Cara Salpini • Sept. 6, 2017

Walmart’s Hayneedle debuts app with visual search

The home furnishings and decor retailer's app is armed with visual search capabilities, which could become a must-have for merchants.

By Dan O'Shea • Sept. 6, 2017

Consumer stress on the rise as wage gap widens

The wage gap that began to shrink in recent years is showing signs of widening again, which analysts warn will keep pressure on retail prices and margins.

By Daphne Howland • Sept. 6, 2017

Amazon, Target, Walmart rank in top 10 millennial brands

Almost a third of the top 100 millennial brands were retailers — and many of the top 10 were digital-first companies.

By Cara Salpini • Sept. 5, 2017

Study: 57% of Google search traffic is mobile

Google's move to make its search results more mobile-friendly seems to be resonating as mobile search traffic outpaces traditional desktop traffic.

By Dan O'Shea • Sept. 5, 2017

West Elm parts with Casper, signs new deal wth Leesa

Only a year after signing a contract with Casper, the furniture retailer is shifting gears and switching mattress partners. 

By Lara Ewen • Sept. 2, 2017

Walmart's new restaurant tie-up is a feast for the young and wealthy

The retail giant is partnering with Grown, a new fast-casual concept with a much higher price point than Walmart's customers may be used to.

By Daphne Howland • Sept. 1, 2017

A retailer's guide to the holiday season

After a deep look at the NRF’s 2017 Retail Holiday Planning Playbook, here are the top four wants on consumers' wish lists this holiday season.

By Cara Salpini • Sept. 1, 2017

Retail Therapy: If the camel-toed shoe fits, who said you had to wear it?

We’d strongly recommend against walking a mile in Need Supply Co.'s newest footwear, especially if you’re on a shoestring budget.

By Cara Salpini • Sept. 1, 2017

Report takes aim at 'retail apocalypse,' but notes industry challenges

Many trouble spots are real, but the death of retail is "patently false," according to new research from global research and advisory firm IHL.

By Daphne Howland • Sept. 1, 2017