Cyberthreats keep holiday shoppers off the web

Around 30% of consumers will not be shopping online this holiday season for fear of cyberthreats, according to a study by Sitelock.

By Dan O'Shea • Nov. 14, 2017

Most holiday shoppers are turning to mobile

Roughly 65% of shoppers plan to use a mobile device for some of their purchases this season.

By Dan O'Shea • Nov. 13, 2017

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Social media-engaged shoppers spend more on purchases

According to a study from Shareablee, that number could be as much as 51% more over a given shopper's lifetime.

By Dan O'Shea • Nov. 13, 2017

Alibaba’s Singles Day rang up $12B in the first 2 hours

A whopping 90% of sales during the 24-hour holiday come from mobile. What's the lesson for other retailers?

By Daphne Howland • Nov. 13, 2017

Why POS systems continue to compromise customer data

Point of Sale systems, digital treasure troves of consumer credit card data, continue to suffer from breaches at the hands of hackers. Companies need to improve baseline security practices to offset the constant risk.

By Alex Hickey • Nov. 13, 2017

The 3 tech innovations that will drive mobile wallet adoption

As the mobile lifestyle accelerates the pace of commerce, the demand for easier, more secure payment options is on the rise, too. Here’s how mobile wallets fill the gap - and how retailers stand to benefit. 

By Mark Alsentzer • Nov. 13, 2017

3 ways to reach Gen Z during the holidays

The youngest generation might not be the biggest spenders, but they have influence over family purchases — and they're growing up fast.

By Cara Salpini • Nov. 10, 2017

Amazon opening holiday pop-ups in Whole Foods

Alexa, tell me a Thanksgiving recipe. Now shoppers can ask holiday-related questions at staffed areas inside Whole Foods stores.

By Dan O'Shea • Nov. 10, 2017

Survey: ‘Tis the season to BOPIS

More shoppers are set to buy online and pick up in-store this holiday season as consumers make use of online tools. 

By Dan O'Shea • Nov. 9, 2017

Walmart set to overtake Apple in mobile payments

The retailer is adding tens of thousands of new users every day, according to Daniel Eckert, senior vice president of Walmart Services.

By Robert Williams • Nov. 9, 2017

Athleta puts a personalized twist on holiday cards

The retailer is putting an e-commerce twist on the traditional gift card as it launches in-store GiftNow cards.

By Dan O'Shea • Nov. 9, 2017

Shopgate rolls out in-app chat tools

While some have hopes of chatbots becoming an increasingly common form of customer engagement, marketers aren’t yet sold on the idea.

By Dan O'Shea • Nov. 9, 2017

Kroger dodges Amazon, prefers Google and Microsoft cloud

The largest grocery store chain in the country chose to stay away from the No. 1 cloud provider, AWS, for "obvious reasons competitively," Kroger CIO Chris Hjelm told CNBC.

By Alex Hickey • Nov. 9, 2017

Nearly 60% of marketers say chatbots aren’t a priority

Despite marketer enthusiasm for chatbots, many don't have confidence in the current messaging platforms.

By Cara Salpini • Nov. 8, 2017

Whole Foods, Walmart and Target among the most transparent companies

A report by The Hartman Group ranked these retailers among the most transparent companies when it comes corporate environmental, economical and social responsibility. 

By Jeff Wells • Nov. 8, 2017

Adidas ups its personalization game with new mobile app

The sportswear market is quickly becoming a battleground — and this time, Adidas is fighting back with a personalized mobile app.

By Dan O'Shea • Nov. 8, 2017

Shoppers more interested in free than fast shipping

In an era of expedited delivery, shoppers' expectations are rising when it comes to shipping, according to a Deloitte study.

By Dan O'Shea • Nov. 7, 2017

REI hires retail veteran CIO

Christine Putur, the second CIO in the company's history, is also the second woman to hold that position at the retailer.

By Dan O'Shea • Nov. 7, 2017

Lowe's taps into the smart home market for growth

The home improvement retailer is expanding the interactive b8ta in-store smart home displays to 70 stores.

By Dan O'Shea • Nov. 7, 2017

Home Depot tops major retailers in mobile web usability

Costco, on the other hand, has more work to do to improve the functionality, checkout, payment capability and content of its mobile website, according to a new report from Forrester.

By Robert Williams • Nov. 6, 2017

'Tis the season for retail security threats

Retailers are mindful of ways to generate more revenue during the holidays, but they need to pay just as much attention to looming security threats, according to a Cyber4Sight report. 

By Dan O'Shea • Nov. 5, 2017

Target rolls out new tech for the holidays

Shoppers are using their mobile devices more frequently in stores and now at Target, associates are too.

By Dan O'Shea • Nov. 5, 2017

Holiday shoppers slow to embrace chatbots, robots

Hype aside, 68% of consumers have never used a retail chatbot and 23% don’t even know what they are, according to an IFTTT study.

By Dan O'Shea • Nov. 3, 2017

Amazon takes a step toward cryptocurrency

The retailer has registered several relevant domains. Is the move speculative, defensive or does Amazon have plans to accept new forms of payment?

By Dan O'Shea • Nov. 2, 2017

Alibaba kicks off Singles Day on the heels of stellar Q2 growth

In the same week that Amazon launched Black Friday sales 50 days early, the Chinese e-commerce giant launched interactive games and a "see now, buy now" fashion show to entice shoppers during its Singles Day event.

By Corinne Ruff • Nov. 2, 2017