E-commerce is being fueled by these key tech trends

Investment in mobile and the cloud are separating retail's "Winners" and "Laggards," things to keep in mind for upcoming replacement cycles, writes Nikki Baird of RSR Research. 

By Nikki Baird • Sept. 21, 2017

Amazon reportedly at work on Alexa-powered glasses

Google Glass may have dropped out of the mainstream, but the e-commerce titan is looking for new ways to apply Alexa.

By Daphne Howland • Sept. 21, 2017

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How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

The Body Shop uses mobile wallets to power brand campaign

The beauty retailer is trusting mobile wallet passes to grow its petition against animal testing — and give its brand image a boost in the process.

By Dan O'Shea • Sept. 21, 2017

Target’s app to guide customers through stores and to deals

Using beacons and bluetooth, the big box retailer's app will start acting as an in-store GPS and also show its Cartwheel deals as customers get near them in stores.

By Daphne Howland • Sept. 21, 2017

Consumers want personalization, still unwilling to give up data

A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.

By Dan O'Shea • Sept. 20, 2017

Apple’s iOS 11 triggers a wave of augmented reality apps

Retail AR apps may be witnessing a major breakthrough, as several debut in concert with Apple's launch of iOS 11.

By Dan O'Shea • Sept. 20, 2017

Amazon adds hands-free Alexa to tablets

The Fire HD 10 will mirror the Echo's voice capabilities, and it could give the online giant a stronger foothold in the smartphone and tablet market.

By Dan O'Shea • Sept. 20, 2017

What’s in store for retail marketers

From artificial intelligence to the refinement of customer data, changes are coming. Here’s what the future could hold.

By Cara Salpini • Sept. 20, 2017

Gen Z twice as influenced by social media as by deals

The youngest generation is the first to value social media more than prices when making purchase decisions, according to a study by IRI.

By Cara Salpini • Sept. 19, 2017

Kate Spade New York guides Paris tours with help from AR and influencers

The luxury brand aims to generate buzz around the opening of its first brick-and-mortar store in the city with a new app.

By Natalie Black (Koltun) • Sept. 19, 2017

Brighten your holiday strategies with mobile

The holiday season brings an abundance of advertising noise to consumers and anguish for retailers. Incorporating a mobile strategy can give you a competitive edge.

By Shane M. Swisher, Listrak • Sept. 19, 2017

Williams-Sonoma to accept Venmo, PayPal

Person-to-person payment platforms are gradually moving into the world of e-commerce merchants, bringing with them a hope for younger traffic.

By Dan O'Shea • Sept. 19, 2017

Can VR move beyond content marketing into ads and loyalty?

Marketers are now exploring how to create VR ad experiences that aren't disruptive or hard to implement.

By Robert Williams • Sept. 19, 2017

Tommy Hilfiger hosts shoppable fashion show

The upscale retailer is releasing a Fall 2017 line via a mobile-friendly, shoppable runway show, demonstrating the growth of visual search capabilities.

By Cara Salpini • Sept. 18, 2017

Ikea nears rollout of augmented reality app

The Scandinavian retail chain could get a leg up in the home decor and furnishings market by running its new app on Apple's iOS 11.

By Dan O'Shea • Sept. 18, 2017

Ex-Googlers stir up controversy with Bodega pantry concept

The startup suffered social media backlash after critics accused it of pitting its unmanned food boxes, which are unlocked by users with a mobile app, against mom-and-pop markets.

By Sandy Skrovan • Sept. 18, 2017

Sephora, JustFab, Walmart top personalization index

Retail brands getting personalization right are also seeing growth, according to cross-channel experience management platform Sailthru.

By Daphne Howland • Sept. 18, 2017

Amazon halts Fire TV sales, but may have bigger TV plans for Alexa

Amazon may soon steal some thunder back from Apple in the TV platform war, as a new Fire TV product involving Alexa appears to be on the horizon.

By Dan O'Shea • Sept. 17, 2017

3 holiday marketing hacks

What a study of back-to-school subject lines can teach retailers about their marketing strategy for the holiday season.

By Cara Salpini • Sept. 15, 2017

Why Amazon’s 1-click patent expiring is good news for mobile retail

Shopping could be streamlined if the popular functionality is widely adopted. 

By Chantal Tode , Robert Williams • Sept. 15, 2017

Rue La La and Dunkin’ co-design online fall fashion boutique

"Girl on the Go: Fall Style" highlights the DD Perks loyalty program with special offers to drive customers to the flash sale site and mobile app.

By David Kirkpatrick • Sept. 15, 2017

It’s time for retailers to invest in store associates

Frontline employees could be the key to saving the physical store model — provided they are armed with the right technology, according to RSR Research. 

By Dan O'Shea • Sept. 14, 2017

Invertex launching new foot-scanning tech for shoe shopping

The Israeli fashion technology company aims to provide a lower-cost way for consumers to digitally match their feet to the right shoe sizes.

By Dan O'Shea • Sept. 14, 2017

Target employees migrate to mobile Zebra device

The Apple iPod Touch is no longer the tool of choice for Target's store associates, as the retailer switches over to an Android mobile device.

By Dan O'Shea • Sept. 14, 2017

Millennials find store associates 'extremely important'

As retailers explore ways to integrate robots in store, ChargeItSpot's report finds that young, tech-savvy shoppers greatly value the human element of the in-store experience. 

By Erika Kincaid • Sept. 14, 2017