Retail partners targeted by email phishing attacks

As retailers are migrating apps to the cloud, they could face more security threats, a study by Netskope finds — especially where they interface with third-party partners.

By Dan O'Shea • Dec. 14, 2017

Peapod rolls out text-to-order tool

The online grocer's new "Chat-to-Cart" feature also lets shoppers add items with emojis and share their list with family members. 

By Jeff Wells • Dec. 14, 2017

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Boxed aims to ease online bulk ordering with AR, chatbot tech

The online wholesaler is the latest to tap mobile for tech that allows customers to see if products fit in their homes before ordering.

By Dan O'Shea • Dec. 13, 2017

How Best Buy is winning against all odds

The electronics retailer is opening a new chapter in how to compete by taking advantage of opportunities everywhere. Even, sometimes, at Amazon.

By Daphne Howland • Dec. 13, 2017

5 in-store technologies that will save the American mall

Malls aren't dead, but they are changing — and store-based technology is helping to re-imagine the American shopping experience, writes Tony Scherba of Yeti. 

By Tony Scherba • Dec. 13, 2017

American Express writes an end to signature requirements

Authorizing transactions with a signature could soon become a thing of the past.

By Dan O'Shea • Dec. 13, 2017

B8ta launches Handy in-home tech installation

Partnerships between retailers and service providers could help smaller players find opportunities amid Amazon's push into the home services segment.

By Dan O'Shea • Dec. 13, 2017

NYX cosmetics rolling out VR experience

The beauty brand, owned by L'Oreal, is using Samsung virtual reality tech to create makeup tutorials for in-store customers, led by famous beauty vloggers.

By Cara Salpini • Dec. 12, 2017

Can progressive web apps solve the app vs. browser dilemma?

The line-blurring solution offers several advantages for shoppers and retailers, but challenges exist that could be a deal breaker for some. 

By Robert Williams • Dec. 12, 2017

David Yurman unwraps holiday gifting bot

Yet another luxury brand is going the chatbot route. This one, on Facebook Messenger, offers a plethora of gift guides.

By Dan O'Shea • Dec. 12, 2017

Nearly half of retailers have adopted IoT tech

The next year or so looks to be a major tipping point for IoT adoption as deployment is expected to surge, according to a new report.

By Dan O'Shea • Dec. 12, 2017

Simon Malls unveils ‘Santa Messenger Bot,’ AR game

The features demonstrate how mobile tech can be used to entertain shoppers and urge them to visit brick-and-mortar malls during the holidays.

By Robert Williams • Dec. 11, 2017

Louis Vuitton joins luxury brand chatbot trend

Luxury retailers and brands without chatbots may soon find themselves in the minority, as many in the segment have embraced the tech.

By Dan O'Shea • Dec. 11, 2017

More users are outsourcing shopping to voice tech

An SAP survey finds the chances are growing that more holiday gifts this season will be purchased with the help of virtual assistants like Amazon's Alexa.

By Dan O'Shea • Dec. 10, 2017

Conversational Commerce: What Black Friday and Cyber Monday signal for holiday 2017

The peak sales days shattered previous digital sales records. On the podcast, Retail Dive breaks down what the trends from November mean in the lead up to Christmas.  

By Corinne Ruff • Dec. 8, 2017

The cost of fraudulent transactions is rising

For every dollar lost to fraud this year, retailers have suffered $2.77 in overall losses, up from $2.40 a year ago, according to a new report.

By Dan O'Shea • Dec. 8, 2017

Online holiday spend could break $100B

That number, courtesy of Adobe, could be hundreds of millions higher if not for technical issues, Shoppimon found.

By Daphne Howland • Dec. 8, 2017

Ikea, Sonos bring speakers closer to home

The Swedish furniture retailer has partnered with the wireless speaker manufacturer to create a smart home sound experience.

By Dan O'Shea • Dec. 8, 2017

Walmart strikes a ‘Tasty’ deal with BuzzFeed

The partnership with the recipe app allows the retailer to sell kitchenware and appliances on the network's video pages, challenging Amazon's string of deals with recipe sites.  

By Jeff Wells • Dec. 8, 2017

Coach partners with Snapchat for scannable holiday pins

Users of the new product can scan a code with a smartphone camera to play an arcade game based on the brand's holiday video campaign. 

By David Kirkpatrick , Natalie Black (Koltun) • Dec. 8, 2017

Wired: 7 retail tech startups to watch

Stowga, a marketplace for warehouse space, Localisto and MishiPay are among the promising technology companies.

By Dan O'Shea , Cara Salpini • Dec. 7, 2017

3D shopping tech startup rakes in $23M

Modsy, which combines 3D technology and personalization, is picking up funding at a time when many online furniture retailers are testing similar capabilities.

By Dan O'Shea • Dec. 6, 2017

GM Marketplace lets people shop while driving

The company wants to wean drivers off their smartphones for in-car e-commerce, with early partners including TGI Fridays and Dunkin' Donuts. 

By Robert Williams • Dec. 6, 2017

Amazon, Home Depot, Walmart boast top-notch digital experiences

Big-box retailers have come a long way on digital — now nearly 70% offer barcode scanning through their apps, a new survey found.

By Dan O'Shea • Dec. 6, 2017

Senator: 'Grinch bots' are stealing Christmas (deals)

Third-party sellers are unleashing bots to find holiday blockbuster deals in order to mark them up and gouge desperate parents, according to Senator Charles Schumer.

By Daphne Howland • Dec. 6, 2017