85% of shoppers are going mobile for the holidays

Holiday shoppers are most receptive to specialized deals and offers on mobile, according to a study by YouAppi.

By Cara Salpini • Oct. 19, 2017

Asos’ visual search drives ‘great engagement’

Visual search gains another convert, as the U.K. fashion retailer reports strong engagement with the capability just two months after launch, Digiday reports.

By Dan O'Shea • Oct. 19, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Conversational Commerce: How Matthew Shay views the state of the retail industry

Retail Dive sat down with the head of the NRF to talk about the evolution of the association and the industry when it comes to public policy, technology and changing consumer habits.

By Corinne Ruff • Oct. 19, 2017

No phone required: Amazon wants you to call with Alexa

The company wants to take hands-free to a whole new level. 

By Samantha Schwartz • Oct. 19, 2017

Walmart’s Store No. 8 showcases the future of VR

The event, a first of its kind for Walmart, drew an exclusive group of high-tech brands, technologists and venture capitalists to debut the latest in VR.

By Corinne Ruff • Oct. 19, 2017

Online retail sales to soar past $1 trillion by 2027

If you think this year's expected $445 billion in online retail sales sounds impressive, just wait another decade, according to a new report by FTI Consulting. 

By Dan O'Shea • Oct. 18, 2017

Walgreens to add 300 tech jobs in Chicago

The move may be an attempt to boost innovation at the drugstore retailer as companies like Amazon threaten to get into the space.

By Dan O'Shea • Oct. 18, 2017

Amazon is crushing retailer load times

Retailers need to speed up load times on websites, mobile sites and apps if they hope to compete with the e-commerce giant this holiday season, writes Mehdi Daoudi, CEO of Catchpoint.

By Mehdi Daoudi • Oct. 17, 2017

2M retailers go live with Venmo app payments

After a long period of testing, users of the popular payment app can now use it to buy with retailers like Foot Locker, Lululemon Athletica and Forever 21.

By Dan O'Shea • Oct. 17, 2017

Five data-driven strategies to personalize your holiday marketing campaigns

By looking at historical data and anticipating consumers' intent, businesses improve the likelihood of converting visitors into purchasers while personalizing every interaction.

By Shane M. Swisher, Listrak • Oct. 17, 2017

Nearly half of online shoppers report holiday frustrations

This holiday season could be bigger than ever for e-commerce, but a study by Pitney Bowes shows a growing number of unhappy online shoppers.

By Dan O'Shea • Oct. 17, 2017

Behind the scenes of Walmart's new on-time, in-full policy

"There is a right path to get to OTIF, and that right path is through investing in data," said Walmart's SVP of logistics Kathryn McLay.

By Edwin Lopez • Oct. 17, 2017

IBM taps blockchain to ease cross-border payments

The use of blockchain in retail is still pretty limited, but more merchants may turn to the technology as a safe and quick way to process international transactions.

By Dan O'Shea • Oct. 16, 2017

Can data analytics predict store closures?

New approaches to big data analytics may help retailers make smarter decision about where to invest — and where not to.

By Dan O'Shea • Oct. 16, 2017

Pop-up vendor Appear Here grabs new investment

The company, which provides retailers with a pop-up space of their own, just drew a new investor as the strategy becomes increasingly popular.

By Dan O'Shea • Oct. 16, 2017

Target + Techstars startups are moving to Minneapolis

As the retail accelerator comes to an end, half of the 10 participating startups are leaving with formal agreements with Target for pilot projects.

By Daphne Howland, Corinne Ruff • Oct. 16, 2017

4 takeaways from Shoptalk Europe

The challenges retailers face, and the solutions, are universal as Manolo Almagro, managing partner at Q Division discovered at the premier event. 

By Manolo Almagro • Oct. 13, 2017

Sam’s Club channels member feedback through the cloud

The warehouse retailer is using the cloud to give its associates quicker, easier access to data that could help customer experiences and potentially close sales.

By Dan O'Shea • Oct. 13, 2017

Target expands Google partnership with Express delivery and Voice

Target follows Walmart to Google as merchants scramble to make up ground in the race against Amazon's voice-assisted shopping. 

By Dan O'Shea • Oct. 12, 2017

Diane von Furstenberg tests AI-powered tool for converting mobile shoppers

Qubit’s Aura works with a mobile website to change the products a user sees based on behavior.

By Robert Williams • Oct. 12, 2017

Cashierless checkout transactions to explode to $78B

Systems that allow shoppers to bypass checkout lines are in limited use right now, but that will change by 2022, according to Juniper Research.

By Dan O'Shea • Oct. 12, 2017

3 ways retailers can stand up to big competitors

Retail giants like Victoria's Secret and Amazon are gobbling up market share, but there’s still plenty of room for aggressive entrepreneurs to grow, writes Yandy.com CEO Thom Brodeur-Kazanjian.

By Thom Brodeur-Kazanjian • Oct. 12, 2017

From mobile to AR, women in tech driving Sephora's IT innovation

The cosmetics retailer focuses on the potential rather than the specific skills of a prospective hire and encourages risk taking, even if it could lead to failure. 

By Alex Hickey • Oct. 12, 2017

Amazon targets the teen market with new program

Teens can now shop with their own login via the Amazon app — although parents will receive a text or email about product orders.

By Daphne Howland • Oct. 12, 2017

TJX solving inventory management in the e-commerce age while H&M lags

TJX is like that one friend who finds amazing clothes thrift shopping in the off season, but also knows how to maximize their closet space.

By Kate Patrick Macri • Oct. 12, 2017