87% of loyalty members open to being ‘watched, monitored and tracked’

According to a new study by Bond Brand Loyalty, customers will part with personal data if it means receiving personalized rewards, including perks like free Wi-Fi or faster checkout lines.

By Cara Salpini • March 20, 2018

The hands-free lead machine that's turning heads for landlords

How a new generation of tech-savvy landlords is winning the fight against climbing vacancy rates.

March 20, 2018

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

How Amazon Go went from press release to a real live store

Machine learning, computer vision and people are the secret sauce making Amazon Go go, executives said during a keynote at Shoptalk Sunday. 

By Laura Heller • March 19, 2018

Starbucks launches 'Tryer' location to encourage new ideas

The company is already a tech pioneer when it comes to payments and ordering, and wants to encourage more experimentation.

By Daphne Howland • March 19, 2018

L’Oréal buys AR beauty tech startup Modiface

The acquisition lets the beauty brand control a proven technology that allows customers to virtually try on makeup and keep it out of the hands of competitors.

By Robert Williams • March 19, 2018

Conversational Commerce: How a fashion tech startup is tackling some of retail's big problems

Rian Buckley founded Fitcode four years ago with the goal of using data to reduce online returns.

By Corinne Ruff • March 19, 2018

How Jordan Brand reimagined its namesake’s iconic dunk to drive m-commerce

A unique combination of technologies and platforms broke new ground for a recent promotion and was the focus of a SXSW session last week.

By Chantal Tode • March 19, 2018

Nike takes gamification to the next level with sneaker try-on game

Dubbed "Reactland," the game lets shoppers try on shoes by running on a treadmill hooked up to a video game.

By Daphne Howland • March 19, 2018

L.L. Bean drops blockchain bid, won't put sensors in coats and boots

The outdoors retailer intended to build a data tracking and analytics system to leverage customer data reserved on Ethereum.

By Samantha Schwartz • March 19, 2018

Consumers slow to pick up on voice-assisted purchasing

Voice assisted devices, like Amazon's Echo, Google Home and Apple's HomePod, are fast establishing a niche, but consumer purchasing activity is only gradually taking hold.

By Dan Alaimo • March 19, 2018

Macy’s CEO: Heritage won’t bring the company into the future

In a keynote at Shoptalk, CEO Jeff Gennette touted virtual reality for furniture sales, mobile checkout and private label as key pieces of the company's transformation. 

By Corinne Ruff • March 19, 2018

NYDJ invests in personalization to improve direct-to-consumer efforts

NYDJ is among the latest brands to see the value in increasing personalization efforts to better engage shoppers.

By Dan O'Shea • March 18, 2018

Zara to offer mobile AR experience in stores

With a new augmented reality app for in-store use in the works, Zara continues to bet on digital technology innovations for fast fashion success.

By Dan O'Shea • March 16, 2018

70% of consumers unwilling to use Amazon Key

A vast majority of consumers distrust the in-home delivery service recently launched by the e-tailer, according to a new study by InsuranceQuotes.

By Dan Alaimo • March 16, 2018

Macy’s CEO outlines plans for mobile checkout

The latest trick in Macy's ongoing recovery effort is an in-store mobile checkout designed to relieve a major pain point.

By Dan O'Shea • March 15, 2018

5 days or less: Consumers set high bar for acceptable shipping times

Fast and free shipping are dominating the e-commerce delivery landscape, as the maximum acceptable shipping time decreases. 

By Shefali Kapadia • March 15, 2018

Walmart sows the seeds for farm entry with drone patents

The retail giant is looking to improve produce offerings with six drone patents aimed at automating the farming process.

By Dan Alaimo • March 15, 2018

10 tips to get the most out of Shoptalk 2018

Shoptalk has quickly become retail’s Golden Globes. Christopher Walton, an independent consultant, breaks down what you need to know.

By Christopher Walton • March 14, 2018

Meet Bread: Helping retailers reduce friction with POS financing

Despite the fast-paced growth in online retail sales, checkout conversions and cart abandonment are still huge problems for many retailers.

March 14, 2018

Amazon reportedly mulling small business credit card

Another report surfaces about Amazon's growing interest in financial offerings, this time about a potential store credit card for small businesses.

By Dan O'Shea • March 13, 2018

Mastercard partners with UK grocer on in-aisle mobile checkout

Similar to Amazon's Go concept, customers at The Co-op can scan items with a smartphone as they shop and leave without visiting a register.

By Robert Williams • March 13, 2018

Shopping is going mobile, in-store and out

More than 70% of customers have purchased products on their phones, and a clear majority also have used them in-store, according to a new report.

By Dan O'Shea • March 13, 2018

Alexa for Business zeros in on business enterprise apps

Amazon's CTO said the service is developing new applications and forging third-party partnerships to help companies "voice-enable their spaces, corporate applications, people and customers."

By Dan O'Shea • March 13, 2018

4 key takeaways from eTail West

It's all about leadership, culture and embracing innovation as retail enters a highly inventive and experimental phase in the quest to differentiate. 

By Laura Heller • March 13, 2018

360-degree VR ads have 300% higher click-through rates

An increasing component of retailers' marketing plans are 360-degree virtual reality ads, which according to OmniVirt are measurably more effective than traditional two-dimensional ads.

By Dan Alaimo • March 13, 2018