Chicago Amazon Go store becomes first outside Seattle

The e-commerce giant takes the cashierless concept beyond its home turf. 

By Dan O'Shea • Sept. 18, 2018

Facebook to gain most from big digital holiday ad spend

Digital advertising tops the marketing wish list for two-thirds of retailers, with a huge chunk going to Facebook and Instagram, reported Reveal Mobile.

By Dan Alaimo • Sept. 18, 2018

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Google rolls out shoppable images ahead of the holidays

The features aim to help marketers expand their reach during the holiday season, when 61% of consumers say they're open to buying from new retailers.

By Erica Sweeney • Sept. 17, 2018

Mobile to drive 68% of holiday e-commerce traffic

The holiday season looks promising, with Salesforce predicting 13% sales growth — but they need to prepare for an early start, especially on mobile.

By Dan Alaimo • Sept. 17, 2018

RepairClinic rebrands to highlight anti-counterfeit promise

The parts supplier is trumpeting its manufacturer guarantee aimed at fighting counterfeits and shaking up the e-commerce market for appliance parts.

By Dan O'Shea • Updated Sept. 18, 2018

L'Oréal Paris tries on web-based AR makeup sampling

This is one of the first indications that the cosmetics giant is expanding the use of AR technology developed by Modiface after acquiring the startup in March.

By Robert Williams • Sept. 14, 2018

E-commerce shoppers expect free shipping, branded giveaways

Nearly all shoppers now say free shipping and returns make them more likely to become a repeat customer, according to a survey from Dotcom Distribution.

By Dan O'Shea • Sept. 14, 2018

Container Store tracks appointments with voice tech

The storage retailer reported customer satisfaction and workflow improvements after it deployed in-ear voice technology combined with smart appointment scheduling — an industry first.

By Dan Alaimo • Sept. 14, 2018

Tech firms team up to expand WeChat Pay, Alipay in North America

Citcon and GK Software are hoping to attract more Chinese tourist spending to North American merchants through an app integration.

By Dan O'Shea • Sept. 13, 2018

7-Eleven rolls out Apple Pay, Google Pay to all US stores

As its tech expansion continues, 7-Eleven will soon accept mobile payments from the primary wallet apps in all 8,000 domestic stores.

By Dan Alaimo • Sept. 13, 2018

Amazon, Good Housekeeping prep Mall of America holiday shop

Customers can test 150 products and buy via Amazon's mobile app or scannable SmileCodes.

By Robert Williams • Sept. 13, 2018

Shoclef app puts social spin on personal shopper trend

The startup unveiled a marketplace app that blends social networking features with personal shopping capabilities.

By Dan O'Shea • Sept. 13, 2018

Study: Mobile commerce to overtake e-commerce by 2019

Click-and-collect and mobile order-ahead are encouraging consumers to shift their purchasing online, 451 Research said.

By Robert Williams • Sept. 12, 2018

Walmart plans to test in-store wireless charging technology

The move may save the retail giant on electricity costs and boost employee productivity.

By Dan O'Shea • Sept. 12, 2018

Amazon to take 50% of US e-commerce share by 2023

Online retail sales will pass $1 trillion two years sooner than previous predictions, according to a report from FTI Consulting.

By Dan Alaimo • Sept. 12, 2018

Walmart expands test of giant grocery vending machine

The automated kiosk allows customers to retrieve online orders in just a few seconds, without having to interact with employees.

By Alicia Kelso • Sept. 12, 2018

Physicians Formula samples AR banner ads for makeup try-ons

Users can buy the virtually sampled products directly from the ad, which runs on The Huffington Post and SheKnows through October.

By Robert Williams • Sept. 12, 2018

Payability releases card for marketplace sellers

The new-branded Visa card aims to give third-party sellers quicker and easier access to their payouts so they can invest in growth.

By Dan O'Shea • Sept. 11, 2018

Banana Republic hosts Bumble event during NY Fashion Week

The partnership shows how a retailer can blend elements of social media and experiential marketing to reach a key audience group.

By Robert Williams • Sept. 11, 2018

Study: Data tracking is the most ‘shopper ready’ in-store tech

Consumers are warming up to technology like frictionless payments but still wary of robotics, according to a new Retail Innovation Radar report.

By Dan O'Shea • Sept. 11, 2018

Pinterest active monthly users surge 25%

As the visual search platform continues to partner with major retailers, it hits 250 million users.

By Dan Alaimo • Sept. 11, 2018

Smart speaker ownership set to hit 48% after the holidays

While shopping is gradually gaining traction, music listening remains the most popular activity on voice-enabled devices, according to a new study from Adobe.

By Robert Williams • Sept. 11, 2018

YouCam partners with fashion house for New York Fashion Week AR looks

Perfect's virtual makeover app teamed with Flying Solo for interactive content around the annual event.

By Robert Williams • Sept. 11, 2018

Amazon dominates international marketplace reach

The online giant, and rival Alibaba, are far and away the biggest e-commerce marketplaces globally, but others have staked out strongholds across the globe, said WBE.

By Dan Alaimo • Sept. 10, 2018

Amazon plots NYC Go store

The Big Apple is the fourth market in the U.S. in which Amazon has either opened or confirmed plans to open the cashierless convenience store model.

By Dan O'Shea • Sept. 10, 2018