Study: Beauty shoppers spend 80% of purchase journey in pre-search phase

The Condé Nast-Tapestry study highlights the role that influence plays in purchasing decisions

By Erica Sweeney • July 16, 2018

Specialty retail vs. Amazon: Is it the same old story?

Retailers can't compete, especially in apparel, by playing Amazon's game. But it's a lot harder for Amazon to win with data against real innovation, writes Lee Peterson. 

By Lee Peterson • July 16, 2018

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What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Amazon poised to grab half of online sales in the US

As its more lucrative marketplace continues to dominate, Amazon also faces a backlash as some sellers fail to live up to customer service standards.

By Daphne Howland • July 16, 2018

Target launches Prime Day sale 'for everyone'

The mass merchant is just one of the many retailers offering discounts on Amazon's self-created holiday.

By Daphne Howland • July 16, 2018

Facebook payments patent reveals e-commerce ambitions

In a recent patent filing, the social media network described a plan to streamline AI-driven payments through Messenger.

By Dan Alaimo • July 13, 2018

CommerceHub taps former J.C. Penney exec as COO

The supply chain network is looking to expand its relationships with retailers and add new products and capabilities. 

By Ben Unglesbee • July 12, 2018

Old Navy's new BOPIS services stoking cross-channel sales

Gap Inc. is staking its growth on the low-cost apparel banner and remodeling hundreds of stores to attract more customers.

By Daphne Howland • July 12, 2018

Bulletin's software paves way for small online brands

Apparel startup Bulletin is now using technology for its small-brand clients to manage inventory in brick-and-mortar stores, joining the growing "retail as a service" trend. 

By Dan Alaimo • July 11, 2018

Target expands Drive Up to all 50 states

The mass merchant said the service now reaches 1,750 stores.

By Daphne Howland , Ben Unglesbee • Updated Aug. 30, 2019

BJ’s Wholesale accepts PayPal in latest digital move

The wholesale club is aggressively expanding online and mobile capabilities following its IPO, adding new digital payment options to streamline transactions. 

By Dan O'Shea • July 10, 2018

Prime Day not just for Prime members anymore

Prime and non-Prime shoppers alike are increasingly viewing Prime Day as a midsummer event not limited to Amazon, and retailers would be wise to take advantage of that.

By Daphne Howland • July 10, 2018

A new form of commerce: The shoppable novel

As readers turn the pages of Riley Costello's latest work, they can shop for apparel and home goods featured in the story.

By Daphne Howland • July 10, 2018

Macy's and Bloomingdale's customer profiles hacked

The broad breach exposed mounds of personal information, leading security experts to point to weak authentication practices.

By Dan Alaimo • July 10, 2018

PetSmart puts fraudsters in the dog house with AI

The company's fraud detection program saved $12 million last year — and helped solve a murder and further a human trafficking investigation. 

By Alex Hickey • July 9, 2018

9 things to watch for on Prime Day 2018

The day has rocketed to the top shopping day of the third quarter, according to some data — and it's not just for Amazon customers anymore. 

By Ben Unglesbee • July 9, 2018

Prime Day sales poised to surge 40%

A longer promotional period and new global geographies in Amazon's Prime ecosystem will likely boost sales to $3.4 billion globally, according to Coresight Research.

By Daphne Howland • July 9, 2018

Amazon drives 80% of US e-commerce

As Prime Day looms, the retailer's dominance is expected to grow, but competitors — especially those selling electronics — are piling on.

By Daphne Howland • July 6, 2018

Amazon reportedly working on a Toys R Us-like holiday catalog

The e-commerce giant is hardly alone in seizing opportunity in the wake of the toy retailer's demise, but it's in a particularly good position for it. 

By Daphne Howland • July 6, 2018

Alibaba, Guess pilot FashionAI concept store

The temporary store is the latest, and one of the most advanced, efforts to merge e-commerce and physical stores.

By Dan Alaimo • July 6, 2018

Data thieves go after Adidas, other sports and fitness sites

Adidas’ e-commerce site suffered a breach involving millions of customers.

By Dan Alaimo • July 5, 2018

Rockport settles with Adidas, clearing way for bankruptcy sale

Adidas, the brand's former owner, objected to the private equity sale saying Rockport still owed it money. 

By Ben Unglesbee • Updated Aug. 2, 2018

Amazon unboxing 'unforgettable events' in Prime Day stunt

Prime Day 2018 will last 36 hours — more time than ever for the company to corral more shoppers into its Prime ecosystem.

By Daphne Howland • July 5, 2018

It's becoming more expensive to be a Whole Foods supplier

In addition to merchandising fees and having to pay to run in-store demos, vendors are now being charged for the grocer’s Prime member discounts.

By Jeff Wells • July 5, 2018

Shopify adds Shopgate as m-commerce platform for merchants

The partnership lets merchants more easily develop a mobile app with digital wallets, code scanners and push notifications.

By Robert Williams • July 5, 2018

Walmart’s Jetblack tells a lot about the future of e-commerce

The retail giant's concierge service for upscale shoppers faces significant challenges, but Jetblack could be ushering in an era of more personalized e-commerce, writes Twiggle's Amir Konigsberg.

By Amir Konigsberg • July 5, 2018