Bed Bath & Beyond reviewing data breach

The home goods retailer doesn’t believe sensitive or personal data was accessed by the third party.

By Caroline Jansen • Oct. 31, 2022

Etsy promotes vice president of engineering to chief technology officer

The move comes after the e-commerce platform made two key acquisitions last year.

By Tatiana Walk-Morris • Oct. 31, 2022

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

Nearly half of retailers are converting cash registers to self-checkouts: report

Retailers are investing more in technology as consumers seek faster checkout options, a Zebra Technologies report found.

By Tatiana Walk-Morris • Oct. 28, 2022

Destination XL brings on Blue Nile vet as chief digital, analytics officer

The men’s apparel retailer has been building out its C-suite with seasoned retail veterans in recent months.

By Tatiana Walk-Morris • Oct. 27, 2022

Claire’s targets ‘Gen Zalpha’ with Roblox virtual destination

The virtual experience is an effort to secure its position with the microgeneration of consumers who came of age during the pandemic.

By Aaron Baar • Oct. 27, 2022

Walmart enhances digital shopping ahead of holidays

The retailer is introducing updates like a virtual queue and expanded augmented reality to provide shoppers a faster, more personalized experience.

By Dani James • Oct. 27, 2022

Target triples Apple shop-in-shops ahead of holidays

The tech giant now has over 150 branded locations inside Target stores as the two companies expand their partnership. 

By Ben Unglesbee • Oct. 26, 2022

Why brands should go beyond a metaverse cameo

Executives with iHeartMedia, Vatom and Procter & Gamble discussed the shift to an always-on metaverse strategy during an Advertising Week panel.

By Jessica Hammers • Oct. 26, 2022

Amazon rolls out Venmo payment option

The retailer’s move is intended to provide convenience and flexibility for shoppers buying gifts this holiday season.

By Dani James • Oct. 25, 2022

Sam’s Club finishes chainwide deployment of inventory-scanning robots

The retailer added the Inventory Scan tower atop automated floor scrubbing robots to report data like pricing and product availability to club managers.

By Peyton Bigora • Oct. 25, 2022

Skechers sues Hermès for patent infringement in a fight over comfort

The sneaker brand is claiming the luxury retailer’s Eclair and Envol shoes infringe on its Massage Fit technology.

By Dani James • Oct. 21, 2022

Klarna releases price comparison search tool, shoppable video

CEO Sebastian Siemiatkowski says the new products mark the company's "evolution to becoming a place where consumers and retailers can now search, discover, and create."

By Tatiana Walk-Morris • Oct. 20, 2022

Skip the line: Advanced checkout tech is surging among c-stores

From self checkout machines to stores with no physical checkout at all, the options are growing for improving the shopping experience.

By Jessica Loder • Oct. 20, 2022

Google enhances shopping experience for search

The company’s updates come just as consumers — who are feeling the impact of high prices — start shopping for holiday gifts. 

By Dani James • Oct. 20, 2022

Amazon opens second Style fashion store

An Amazon Style is now open in Columbus, Ohio, and uses technology to personalize the shopping experience. 

By Kaarin Moore • Oct. 19, 2022

PayPal launches cash-back rewards program

The digital payments pioneer is trying to rope in customers with rewards via a new loyalty program.

By Tatiana Walk-Morris • Oct. 19, 2022

Walmart launches beta version of content creator platform

The retailer is strengthening its reach into social commerce by allowing creators to set up affiliate links and access performance data.

By Dani James • Oct. 18, 2022

At Home launches mobile app

The retailer also expanded same-day delivery services to all store locations ahead of the holidays.

By Tatiana Walk-Morris • Oct. 18, 2022

How Walmart is experimenting with shoppable content

From recipe site integrations to interactive videos, the retailer has embraced partnerships that aim to boost inspiration and ease for at-home cooking. 

By Catherine Douglas Moran, Julia Himmel, Shaun Lucas • Oct. 18, 2022

TikTok’s latest venture appears to be e-commerce fulfillment

The social media company listed job openings for global fulfillment centers, saying it can deliver a “brand new and better e-commerce experience.”

By Dani James • Oct. 12, 2022

Senate mulls bill targeting online sales of counterfeits and stolen goods

The INFORM Consumers Act, which would require marketplaces to verify seller identities, was added to a defense spending authorization. 

By Ben Unglesbee • Oct. 12, 2022

Snapchat introduces AR try-on lenses for Halloween costumes

Users can visualize costumes from multiple TV and movie franchises before buying them through a partnership with Disguise.

By Tatiana Walk-Morris • Oct. 12, 2022

Nearly half of Gen Z, millennials to rely on buy now, pay later this holiday: report

Additionally, 43% of consumers are likely to open a new store credit card this season in order to receive discounts and offers. 

By Tatiana Walk-Morris • Oct. 12, 2022

4 in-store technology trends that are shaping 2022

A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.

By Dani James • Oct. 12, 2022

Hollister app lets teens shop, parents pay

The Abercrombie & Fitch Co. brand released the Share2Pay function based on company data about customer pain points.

By Dani James • Oct. 11, 2022