Operations: Page 3


  • Fashion store customer pays for her shopping by a card contactless payment
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    Adobe Stock/weyo

    Sponsored by Appriss Retail

    Returns are no longer just a cost of doing business

    A comprehensive returns strategy can enhance shopper engagement while minimizing the impact on the bottom line.

    Nov. 21, 2022
  • Amazon CEO Andy Jassy
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    Kevin Winter via Getty Images

    Amazon CEO signals more layoffs to come in 2023

    After announcing job cuts this week, Andy Jassy said the company would eliminate more roles, including in its team devoted to stores.

    By Nov. 18, 2022
  • Trendline

    The direct-to-consumer landscape in retail

    More mature brands are pursuing exit strategies and expanding their reach, while retailers are increasingly shifting to a DTC model.

    By Retail Dive staff
  • A person wearing a camo jacket walks by a gray granite storefront that says "kids" in a blue square and "foot locker" in red letters.
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    Daphne Howland/Retail Dive

    New chief Mary Dillon details plans to ‘simplify’ Foot Locker business, improve e-commerce

    As Dillon sets her strategy, the retailer will no longer expand into Japan and is winding down two European ventures.

    By Nov. 18, 2022
  • Dollar Tree hires 4 new C-suite executives

    In a continued leadership shakeup, the company named chief compliance, diversity, sustainability and communication officers. 

    By Tatiana Walk-Morris • Nov. 18, 2022
  • A diverse group of four people, wearing boots and khakis, sits on vintage suitcases in the desert.
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    Courtesy of Banana Republic

    Gap Inc. recovers in Q3 despite Yeezy debacle and heavy discounting

    The apparel retailer swung to a profit, and, in a surprise, its once-dormant Banana Republic label led the way.

    By Nov. 18, 2022
  • An exterior corner of a Macy's store.
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    Daphne Howland/Retail Dive

    Macy’s maintains inventory discipline for a solid Q3

    The department store has plenty of fresh merchandise for the holidays, though inflation makes Q4 murky, executives said Thursday.

    By Nov. 17, 2022
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
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    Courtesy of Kohl's

    Kohl’s pulls guidance as it buckles up for discount-heavy holiday season

    The retailer’s profits and sales continued their slide in the third quarter. Now it is headed into the most important period without a CEO. 

    By Nov. 17, 2022
  • Amazon confirms layoffs

    The company is consolidating teams following reports earlier in the week that said the e-commerce giant was firing thousands. 

    By Nov. 17, 2022
  • Casper storefront.
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    Kaarin Vembar/Retail Dive

    Casper refinances debt with new $80M credit facility

    The funds will be used to retire another loan, as well as to support the capital needs of the business.

    By Nov. 17, 2022
  • A sign is posted in front of a Walmart store on November 16, 2021 in American Canyon, California.
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    Justin Sullivan via Getty Images

    Walmart’s inventory glut recedes

    Markdowns and canceled orders helped the retail giant trim excess inventory by a third in Q3.

    By Max Garland • Nov. 17, 2022
  • Exterior of new large format Target store featuring Drive Up service
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    Courtesy of Target

    Target’s profits tumble again, casting a shadow over the holidays

    Another disappointing quarter points to pressures on consumers, but some analysts also took the retailer to task for its performance.

    By Nov. 16, 2022
  • Models wearing red jackets, one above holding a black handbag with a chain, another below wearing sunglasses and purple pants, surround the name "Tom Ford" in white letters.
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    Courtesy of Tom Ford

    Estee Lauder saves key sales driver with $2.8B Tom Ford deal

    The beauty company beat out Gucci owner Kering, which was reportedly also in talks to buy the luxury apparel and accessories brand.

    By Nov. 16, 2022
  • Close-up of a person using a self checkout machine.
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    Julia Gomina via Getty Images

    Self-checkout now comprises nearly 40% of grocery checkout options, study says

    Consumers that use both self-checkout and staffed lanes are highly valuable to retailers, according to shopper intelligence firm Catalina. 

    By Catherine Douglas Moran • Nov. 16, 2022
  • Amazon's intelligent robotic system Sparrow moves an item in an Amazon warehouse.
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    Retrieved from Amazon on November 11, 2022

    Amazon tests new robotic system to improve warehouse efficiency

    The company says Sparrow will automate the task of moving items prior to packaging, a critical part of the fulfillment process.

    By Max Garland • Nov. 16, 2022
  • ThredUp clean out envelope and box.
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    Courtesy of ThredUp

    ThredUp lowers outlook amid fresh competition from legacy retailers

    The price promotions being used to clear a glut of inventory at many stores are dampening demand for secondhand apparel, executives said.

    By Nov. 15, 2022
  • A picture of the Puma MB.02 shoe on a ledge with a basketball court in the background.
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    Courtesy of Puma, Foot Locker

    Foot Locker deepens Puma partnership to secure more exclusive product

    The deal emphasizes basketball, and gives Foot Locker exclusive access to a series of new collections from the brand.

    By Tatiana Walk-Morris • Nov. 15, 2022
  • Nike headquarters
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    Courtesy of Nike

    Nike loses third diversity officer in 2 years

    Jarvis Sam is leaving the position after a matter of months.

    By Nov. 15, 2022
  • External storefront of Francesca's.
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    Daphne Howland/Retail Dive

    Francesca’s names CFO

    Teresa Baker is the company’s latest hire, following the fall appointments of its CTO and vice president of e-commerce. 

    By Nov. 15, 2022
  • store front of Party City
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    Daphne Howland/Retail Dive

    Party City taps new COO to optimize supply chain

    The leadership change comes as the party goods retailer targets $30 million in cost cuts.

    By Sarah Zimmerman • Nov. 15, 2022
  • Amazon's holiday window showcases Alexa-enabled interactive experiences
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    Courtesy of Amazon

    Amazon reportedly plans 10K layoffs, with a focus on retail

    The e-commerce giant is also downsizing divisions related to devices like Alexa and human resources, the New York Times reports.

    By Nov. 14, 2022
  • store front of Party City
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    Daphne Howland/Retail Dive

    Fitch downgrades Party City as maturities loom

    The party goods retailer is fast losing any financial cushion, its turnaround is uncertain and restructuring is “probable,” Fitch analysts said last week.

    By Nov. 14, 2022
  • Shoe boxes stacked on a wire shelf in a warehouse.
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    Courtesy of StockX

    StockX removes ‘Verified Authentic’ tags

    After Twitter users pointed out the change, the sneaker marketplace acknowledged the shift, saying “verification is the new authentication.”

    By Nov. 14, 2022
  • Two tween girls stand next to each other in dressy clothes. One wears a party hat, and they hold an Evsie banner.
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    Courtesy of Maurices

    Maurices opens freestanding stores of tween brand Evsie

    The brand, which will open three stand-alone stores and increase its number of shop-in-shops, grew quickly after launching earlier this year. 

    By Tatiana Walk-Morris • Nov. 14, 2022
  • Picture of items on a table
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    TBD

    Sponsored by Radar

    4 ways to improve the BOPIS experience for maximum retention

    Retailers are always looking for new ways to remain competitive and keep customers coming back.

    Nov. 14, 2022
  • A 3D rendering of an Amazon MK30 drone.
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    Retrieved from Amazon on November 11, 2022

    Amazon showcases new Prime Air delivery drone design

    The MK30 is set to come into service in 2024. It's lighter and smaller than the MK27-2 that is slated to make deliveries this year.

    By Max Garland • Nov. 14, 2022