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The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten
The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.
By Retail Dive Staff • April 12, 2024 -
BNPL users report problems with overspending, missed payments: survey
Consumers are using buy now, pay later services to spread out their cash flow, according to a new Bankrate report.
By Tatiana Walk-Morris • April 12, 2024 -
Trendline
The latest in experiential retail
With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.
By Retail Dive staff -
Andy Jassy says Amazon will deepen investments in generative AI
Jassy described the tech as “the largest technology transformation since the cloud” or the internet, and said the company is “optimistic” it will be built on top of AWS.
By Nate Delesline III • April 11, 2024 -
Rent the Runway turns to resale, advertising in renewed growth push
The apparel rental service beat expectations in Q4 and struck a note of confidence, saying its restructuring earlier this year wasn’t just about cuts.
By Daphne Howland • April 11, 2024 -
Qurate Retail Group promotes CFO to expanded role
Bill Wafford has taken on the additional position of chief administrative officer and will oversee the company’s transformation office.
By Tatiana Walk-Morris • April 11, 2024 -
Shein has copyright infringement ‘baked into’ its business model: class action lawsuit
The complaint is the latest to claim the fast-fashion company steals designs from independent artists.
By Laurel Deppen • April 11, 2024 -
Jessica Alba to step down as chief creative officer of The Honest Company
The founder, who remains a board member, moves on as the brand’s leadership says recent turnaround efforts are working.
By Nate Delesline III • April 10, 2024 -
Knix launches mesh collection
The “sexy” line of mesh underwear and bodysuits features Knix’s new global brand ambassador, Gabrielle Union.
By Suzette Parmley • April 10, 2024 -
Academy Sports and Outdoors bolsters supply chain leadership with new board member
Monique Picou is the vice president of Google Cloud supply chain and operations at Google’s parent, Alphabet.
By S.L. Fuller • April 10, 2024 -
Macy’s shakes up board, avoids proxy fight
The department store has also opened its books to the real estate-minded investors who have bid $6.6 billion to take it over.
By Daphne Howland • April 10, 2024 -
Deep Dive
Why more tech in stores shouldn’t mean fewer workers
Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.
By Daphne Howland • April 10, 2024 -
Home Depot confirms breach of employee data
The retailer said a vendor error led to the exposure of identifiable information of some employees.
By Nate Delesline III • April 9, 2024 -
Best Buy to use generative AI for virtual assistant, customer support experiences
The tech will help with customer service, including troubleshooting product issues, managing software and rescheduling or combining order deliveries.
By Tatiana Walk-Morris • April 9, 2024 -
Allbirds receives delisting warning from Nasdaq
The footwear brand’s stock traded at less than $1 for 30 consecutive days and the company has until Sept. 30 to regain compliance.
By Cara Salpini • April 9, 2024 -
J.C. Penney shutters 50-year-old anchor, moves across the street
The new location is at the Willowbrook Mall in New Jersey, which is owned by the department store’s co-owner, Brookfield Properties.
By Daphne Howland • April 9, 2024 -
Nordstrom taps company veteran to lead Rack merchandising
Lori Marten has held various merchandising roles at the department store for nearly 30 years, and will join the off-price unit later this month.
By Daphne Howland • April 9, 2024 -
Coach files trademark and unfair competition complaint against Gap
The complaint takes issue with some Old Navy-branded T-shirts, which attorneys for the Tapestry-owned brand say are meant to make consumers think “there is a connection or association between” the brands.
By Laurel Deppen • April 9, 2024 -
Yeti opens first New York store
The cooler maker’s 20th store, featuring a large customization space, comes as the brand reached $1 billion in sales last year in the drinkware category.
By Suzette Parmley • April 8, 2024 -
99 Cents Only files for Chapter 11
The bankruptcy filing comes just days after the discount retailer announced plans to liquidate and close all stores.
By Nate Delesline III • April 8, 2024 -
Whole Foods to pull Amazon’s Just Walk Out technology from stores
The specialty grocer, which operates the checkout tech at just two stores, will follow the same path as Amazon Fresh stores in the U.S.
By Peyton Bigora • April 8, 2024 -
JLL finds signs of rebound in New York City retail real estate
But some submarkets are doing better than others when it comes to asking rents and availability.
By Daphne Howland • April 8, 2024 -
Battling shrink and theft across the globe
Retailers are trying numerous strategies — from technology to teamwork — to minimize losses.
By Peyton Bigora • April 8, 2024 -
Uniqlo to open first stores in Texas, expand in California
The upcoming openings will build on Uniqlo's plan to reach 200 stores in North America by 2027.
By Tatiana Walk-Morris • April 8, 2024 -
99 Cents Only to liquidate
The company’s small footprint left it unable to compete with larger rivals in a tough macroeconomic environment, according to industry experts.
By Nate Delesline III • April 5, 2024 -
GameStop COO is out
Nir Patel arrived about two years ago from Belk, where he had been CEO for less than a year. The struggling gaming retailer won’t replace him.
By Daphne Howland • April 5, 2024