How mobile is changing back-to-school

Gen Z students and millennial parents comprise much of the back-to-school market, and having, or not having, a mobile strategy could make or break the season.

By Cara Salpini • July 31, 2017

Amazon is rolling out secure delivery hubs for multi-dwelling buildings

Looking to lock up ownership of the last few inches of delivery's last mile, Amazon is offering to install secure, coded delivery lockers in apartment and condo buildings.

By Dan O'Shea • July 30, 2017

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

Bon-Ton expands tech push with Zebra RFID system

Some 180 Bon-Ton-owned stores are getting RFID technology to help them manage inventory as the retailer continues to look to tech to help it out of the doldrums.

By Dan O'Shea • July 30, 2017

Best Buy unveils Dyson demo spaces in 90 stores

Dedicating space to high-tech machines from the appliance maker takes full advantage of the retailer's brick-and-mortar stores.

By Daphne Howland • July 28, 2017

Walmart's ASDA launches gift card marketplace

ASDA opens a new avenue to B2B dollars by creating an e-commerce site that sells gift cards in bulk.

By Dan O'Shea • July 27, 2017

Ray-Ban showcases RFID-enabled Smart Table

RFID isn't only for the supply chain: Ray-Ban shows how the technology can be used to power product displays that boost sales.

By Dan O'Shea • July 27, 2017

Study: Shopping apps ride Amazon Prime Day’s wave

The e-commerce giant's day-long sale had a positive effect on retail apps the entire week — except on Prime Day itself.

By Robert Williams • July 27, 2017

Target Twitter interactions drive up ‘brand love’ 11%

The big-box retailer used Promoted Tweets to drive an 8% increase in shopping intent among those who shop only once a month.

By Dan O'Shea • July 26, 2017

Study: 87% of retailers plan to use AI to drive customer engagement

Artificial intelligence is becoming a ubiquitous force in the industry, with many retailers using the tech to route customer service requests and develop product suggestions.

By Dan O'Shea • July 26, 2017

EBay rolls out image-driven shopping search tools

The e-commerce company is just the latest to join in on the push for image search tools. 

By Dan O'Shea • July 26, 2017

Shoppers have the answers, but brands need to ask the questions

Retailers no longer dictate trends, says Hannah Hale of Lucky Brand. It's time to shift from a "push" to a "pull" model by asking shoppers what they want.

By Hannah Hale • July 26, 2017

Study: Marketers struggle with personalized location-based ads

Often described as the "holy grail of marketing," location-based ads concern marketers due to unverified data and lack of third-party provider knowledge. 

By Robert Williams • July 26, 2017

All signs point to the end for video retailer Joyus

Founded on the premise that streaming video would be the next big thing in retail marketing and shopping, the company never quite gained traction.

By Daphne Howland • July 26, 2017

BJ’s Wholesale Club launches new mobile website

The company's new chief digital officer is making his mark with improvements aimed at making it easier for club members to manage memberships and save on purchases. 

By Dan O'Shea • July 25, 2017

Gen Z twice as likely to convert on mobile

The young generation is eager for digital content, but is more demanding when it comes to app functionality and personalized content.

By Cara Salpini • July 25, 2017

Modiface eye-tracking tech increases Smashbox conversions by 27%

The company behind several brands' virtual try-on makeup apps is now using eye-tracking technology to provide retailers with customer experience insights.

By Dan O'Shea • July 24, 2017

Arcadia Group reportedly enabling in-store mobile ordering

More than 1,400 stores across the company's seven brands, including Topshop and Dorthy Perkins, have been outfitted with iPads enabled with mobile ordering capabilities.  

By Dan O'Shea • July 24, 2017

Rakuten Viber acquires mobile commerce partner

Rakuten Viber rolled out an Instant Shopping feature, a key technology developed by the year-old startup it now owns, Chatter Commerce.

By Dan O'Shea • July 23, 2017

Conduent earns facial recognition patent to measure shopper satisfaction

The technology, which identifies a person’s eyes from video camera footage to better understand facial expressions, is being patented just after reports surfaced that Walmart is seeking to patent similar tech.

By Dan O'Shea • July 23, 2017

Amazon pays publishers, influencers to post on Spark

The e-commerce giant is seeking more content for its shopping-oriented social network.

By Robert Williams • July 21, 2017

EBags, 1-800-Flowers among brands added to Ibotta’s Mobile Marketplace

The marketplace concept is coming to mobile with a growing stable of brands, courtesy of Ibotta and its partner Button.

By Dan O'Shea • July 20, 2017

Destination XL makes a big and tall push onto mobile

The specialty apparel retailer launches its first app, one that favors practicality over glitz.

By Dan O'Shea • July 20, 2017

The real cost of convenience

The $5 billion meal delivery market is exploding with options but profits can be elusive. Deliv CEO Daphne Carmeli breaks down costs and solutions to this problem.

By Daphne Carmeli • July 20, 2017

Report: Walmart developing facial-recognition tech

The retailer is looking to the technology to monitor shopper dissatisfaction and improve the store experience. 

By Dan O'Shea • July 19, 2017

Survey: 25% of households use chatbots daily

A study from 3C Interactive paints a different picture of the chatbot trend from other recent studies, but that doesn’t necessarily mean chatbot usage is suddenly booming.

By Dan O'Shea • July 19, 2017