Gen Z is late to holiday shopping

One third of consumers in the age group don’t start holiday shopping until after Black Friday and 15% don’t start until after Dec. 15, according to a new study. 

By David Kirkpatrick • Dec. 1, 2017

Retail Therapy: Nordstrom puts shoe fashion to the guillotine

A pair of Marie Antoinette-inspired shoes would have the lady herself rolling over in her grave — but at least she'd be able to afford the royal price tag.

By Cara Salpini • Nov. 30, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Wayfair Black Friday weekend sales soar 53%

The online furniture retailer is in the right place at the right time as furniture buying and selling moves online.

By Dan O'Shea • Nov. 30, 2017

30 minutes with Sephora’s head of marketing

Deborah Yeh, SVP of marketing and brand at Sephora, gave Retail Dive a glimpse into three of the retailer's most dynamic marketing moves.

By Cara Salpini • Nov. 29, 2017

The store of the future won't be Amazon

But it will have elements of Amazon in a mash up that marries the best disruptive technologies to create in-store experiences worth visiting, writes Christopher Walton, former vice president of Target's Store of the Future.

By Christopher Walton • Nov. 29, 2017

What retailers need to do right now to survive

As retailers drop like flies, shuttering stores and filing for bankruptcy, Lee Peterson of WD Partners outlines three key survival strategies.

By Lee Peterson • Nov. 28, 2017

7 lessons from Cyber Monday

The online sales holiday raked in $6.6 billion — up 17% over last year — and showed the rising force of mobile in digital holiday sales. 

By Ben Unglesbee • Nov. 28, 2017

Amazon aggressively prices Echo in holiday power play

Heading into Cyber Monday, the company heavily promoted devices with its Alexa smart assistant, a segment where it already holds a 70% market share.

By Dan O'Shea • Nov. 28, 2017

Athleta, Lululemon score big on in-store experience

While the Lego Store and the Disney Store took the top two spots, Nordstrom, Nike and T.J. Maxx also performed well, according to a study by reputation.com.

By Daphne Howland • Nov. 27, 2017

How Walmart is using tech this holiday season

Advances such as virtual reality-based training and inventory-scanning robots have arrived just in time to make the holiday rush more manageable for staff.

By Dan O'Shea • Nov. 26, 2017

Buoyed by mobile, Black Friday shopping off to strong start

Online sales — particularly mobile — appear to be powering the Black Friday weekend. 

By Laura Heller • Nov. 24, 2017

What 4 charts from Black Friday 2016 tell us about this year

The big shopping day is key for retailers across the sector. Here are some of the top trends we saw last year — and can expect to see again.

By Cara Salpini • Nov. 22, 2017

Cyber Monday emails convert 53% more than Black Friday ones

The online shopping day is having more success for marketers, although Black Friday still posts above average open rates, according a new study.

By Cara Salpini • Nov. 22, 2017

Retail Therapy: Neiman Marcus is thankful for deep pockets

From a $527 turkey dinner to a Cyber Monday escape pod, this edition is all about the holiday weekend.

By Cara Salpini • Nov. 22, 2017

A retailer’s guide to Black Friday 2017: 3 trends to watch

The shopping holiday has turned into a month-long event culminating over Thanksgiving weekend. From which Twitter accounts to follow to trends to watch, here's what you need to know this year.  

By Corinne Ruff • Nov. 22, 2017

The 2017 holiday rush could be proving ground for in-store innovations

From RFID to smart dressing rooms, retailers have been investing in and testing technology, but the holiday season will separate the gimmicks from the money makers, according to Forrester retail analyst Sucharita Mulpuru.

By Dan O'Shea • Nov. 21, 2017

Most shoppers plan to use rewards points on gifts

Loyalty and rewards programs are working, and shoppers seem eager to use their points this holiday season to buy gifts, according to a new survey.

By Dan O'Shea • Nov. 21, 2017

Most Americans will shop Thanksgiving weekend

Spending is increasingly going online, but 64% of consumers say they’ll still head to stores over the weekend, according to a recent Deloitte survey.

By Daphne Howland • Nov. 21, 2017

Why REI and Modcloth will close on Black Friday, and prosper

Not all retailers are open on Black Friday, nor should they be. There are benefits to both, particularly when it comes to branding. 

By Cara Salpini • Nov. 21, 2017

ShopSavvy app update adds product recommendations

The app, primarily known as a tool for scanning products to compare prices, is gaining a new dimension that could make it more useful to shoppers.

By Dan O'Shea • Nov. 20, 2017

Saks launches gift-themed Messenger chatbot ahead of Black Friday

The offering could help the retailer reach young shoppers earlier in the buying journey than the typical customer service bot. 

By Natalie Black (Koltun) • Nov. 20, 2017

Nearly half of young shoppers will spend more this holiday season

Some of the oldest Gen Zers and the youngest millennials are planning to increase their holiday spending this year, according to a study by the NRF and Prosper Insights & Analytics.

By Daphne Howland • Nov. 20, 2017

Conversational Commerce: Black Friday predictions for 2017

With a fierce price war brewing this season, in-store and mobile experiences will be critical differentiators for retailers not named Amazon, Moody's Charlie O'Shea told Retail Dive on the podcast.

By Corinne Ruff • Nov. 17, 2017

Retail Therapy: Stranger Things sends sales upside down

Truth was stranger than fiction this week as a vintage sweatshirt from the hit Netflix series helped the Science Museum of Minnesota rake in big bucks.

By Cara Salpini • Nov. 17, 2017

Williams-Sonoma gets an edge in the augmented reality race

The home goods retailer acquired Outward, a 3-D imaging startup, in what looks to be a dedicated move toward using more of the tech.

By Dan O'Shea • Nov. 17, 2017