How to thrive in the 'retailpocalypse' era

Move beyond the doom-and-gloom message surrounding retailers in 2018. Take a cue from the Amazon playbook and deliver business-evolving experiences fueled by customer obsession.

May 3, 2018

Macy's buys Story concept

The magazine-like boutique's founder will join Macy's as an executive in charge of brand experiences across the retailer's business.

By Ben Unglesbee • May 2, 2018

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Guitar brand Gibson files for bankruptcy

The musical instrument maker plans to reorganize around its core business after a debt-financed overseas acquisition went awry. 

By Ben Unglesbee • May 2, 2018

Barneys tunes into the podcast craze

The luxury department store plans to launch a show that will bring on fashion designers, interior designers and hair stylists to talk about their experiences in the fashion world.

By Corinne Ruff • May 1, 2018

Macy's adds 20 Backstage stores, to double off-price footprint

The department store retailer plans to add 100 Backstage outlets inside existing stores in fiscal 2018 in an effort to fend off the off-pricers at its flank. 

By Ben Unglesbee • May 1, 2018

Target hosts 10 startups in a mini beauty accelerator

Last week, Target Takeoff brought the beauty startups to Minneapolis for mentoring and product pitches.

By Dan Alaimo • April 30, 2018

Retail Therapy: Grocery chain blows the whistle on bad tunes

French grocer Monoprix struck the right chord with shoppers by proving how delivery is the answer to one of the greatest ills of our time — bad music.

By Cara Salpini • April 27, 2018

WeWork raises more than $700M from bond market

The resulting peek into the co-working startup's financials gives some investors pause as they consider WeWork's business model and ability to repay.

By Daphne Howland • April 27, 2018

5 surprising takeaways from Home Delivery World 2018

How Amazon, Walmart and Home Depot are tackling some of the stickiest issues in retail today, and we're not just talking last mile. 

By Christopher Walton • April 26, 2018

Amazon generates five times more web traffic than Walmart

As the two retail giants fight for online consumers, Walmart's referral traffic is actually decreasing, according to digital market intelligence firm SimilarWeb.

By Daphne Howland • April 26, 2018

12 retailers at risk of bankruptcy in 2018

Six major retailers have already filed for bankruptcy in 2018, pointing to more struggles ahead. With data from CreditRiskMonitor, we looked at the companies that could be vulnerable in the next 12 months. 

By Ben Unglesbee • April 25, 2018

Charming Charlie exits bankruptcy with 100 fewer stores

The apparel and accessories retailer made a quick exit out of Chapter 11 after having filed in December with a plan to close stores and cut debt. 

By Ben Unglesbee • April 25, 2018

Why social commerce isn’t #trending yet

The channel has plenty of potential with young consumers, but disposable income in that demographic is low and retailers have yet to tackle issues of convenience.

By Cara Salpini • April 24, 2018

In search of the real J. Peterman

"Seinfeld," Oprah, venture capital, bankruptcy: Catalog retailer John Peterman has endured everything the world has thrown at him. Can his company survive the digital era and the aging of its customers?

By Ben Unglesbee • April 24, 2018

What does the future of in-store payments look like?

Most major retailers are adopting scan-and-go options, but just walk out technology, facial recognition and personalization are all likely to guide the future of the tech.

By Corinne Ruff • April 23, 2018

Toys R Us has $100 million offer from rival for European units

The bankrupt toy retailer said toy chain Smyths has agreed to buy its stores in Germany, Austria and Switzerland. 

By Ben Unglesbee • April 23, 2018

Study: Costco and Tractor Supply beat Amazon on customer experience

The e-commerce giant came in fourth in a review of in-store, web and mobile channel experiences, according to customer insights firm ForeSee.

By Daphne Howland • April 20, 2018

Retail Therapy: The 'Loo-uis Vuitton' is here to flush $100K down the toilet

The luxury toilet, made from scraps of Louis Vuitton bags, makes a trip to the bathroom look a lot more like a trip to the royal throne.

By Cara Salpini • April 20, 2018

Target diversifies beauty offering with new brands

Eight new lines aim to elevate Target's appeal to women of color, at a time when singer Rihanna’s year-old Fenty beauty line is taking the industry by storm.

By Daphne Howland • April 20, 2018

Amazon edging closer to No. 1 in US apparel

Prime members and brands themselves are increasingly turning to Amazon, and away from department stores, in this key category.

By Daphne Howland • April 20, 2018

The rise of surveillance commerce

Consumers feel spied on as data are bought, sold and stolen. Lee Peterson of WD Partners asks, "Is this good for brands?" 

By Lee Peterson • April 19, 2018

What will Prime loyalty look like at Whole Foods?

The grocer is discontinuing its current rewards program on May 2, setting the stage for Amazon's membership platform to take over. 

By Jeff Wells • April 19, 2018

Hudson's Bay replaces marketing chief after just 5 months

Bari Harlam was named chief marketing officer this week, replacing Milton Pappas, who had been appointed to the role in November.

By Daphne Howland • April 19, 2018

Only 32% of shoppers find loyalty rewards relevant

Customers are also looking for more personalization and immediacy from loyalty programs, according to a new study by Oracle.

By Cara Salpini • April 18, 2018

Amazon's app goes abroad with new international shopping feature

Consumers can browse more than 45 million items in their preferred language and currency and more easily move items through customs.

By Robert Williams • April 18, 2018