One-third of millennials frustrated by late deliveries

Retailers who make fulfillment strategies an afterthought risk losing their customers.

By Shefali Kapadia • June 22, 2018

Retail Therapy: Want to spend $300? #MeToo

The feminist movement has garnered a lot of attention in the past few months, so naturally someone made it into an overpriced fashion statement.

By Cara Salpini • June 22, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Hudson's Bay investor suggests it should mimic or 'join' Macy's

The Canadian department store retailer's loudest activist investor is still displeased with performance, pointing to peers who seem to be getting things right. 

By Ben Unglesbee • June 22, 2018

David's Bridal downgraded as it looks to drop debt

S&P analysts dropped the retailer's credit rating deep into junk territory as it grapples with looming debt maturities, and a heavily fragmented and competitive wedding sector. 

By Ben Unglesbee • June 21, 2018

22 experiential stores NYC has to offer

Whether you're in town for pleasure or business, make time to peek inside these concept and flagship stores.

By Corinne Ruff , Cara Salpini • June 21, 2018

Amazon opens Prime Wardrobe to all US Prime members

The service, which first launched in beta last June, allows customers to try before they buy — a popular, albeit costly trend for retailers.

By Corinne Ruff • June 21, 2018

Can pop-up shops save department stores?

Year-old upstart Neighborhood Goods thinks so. This fall it's unveiling an experiential department store that will rotate a mix of digitally native national and indie brands. 

By Corinne Ruff • June 20, 2018

Why Target would welcome tougher data regulations

At Cannes Lions, the VP of marketing for the retailer's media network predicted marketers who haven't invested in data protection will lose ground going forward.

By Chantal Tode • June 20, 2018

Lululemon notches 38% email open rate by tailoring to mobile

Focusing on short, snappy subject lines and eye-catching imagery above the fold proved to be a winning strategy for the activewear brand.

By Chris Kelly • June 18, 2018

Zara betting on AI, big data to outflank competitors

The push to incorporate technology is working: Last week, the fashion retailer's parent company, Inditex, posted record Q1 sales. 

By Alex Hickey • June 18, 2018

Canada Goose expands in North America

The upscale outdoor retailer is installing cold rooms in New Jersey and Montreal so that customers can better test out parkas.

By Daphne Howland • June 18, 2018

Retail Therapy: Louis Vuitton serves up $2K ping pong set

Far from peaking, the luxury market appears to be hitting its stride — and for Louis Vuitton, that means taking table tennis to the overpriced product range.

By Cara Salpini • June 15, 2018

Report: Microsoft creating cashierless tech to battle Amazon Go

The tech giant could be emerging as a new 800-pound gorilla in the cashierless checkout technology market, according to Reuters.

By Dan O'Shea • June 14, 2018

Reporter's Notebook: Inside Coach's latest bid for brand love

Retail Dive's Cara Salpini visited the accessories company's summer pop-up, Life Coach, where there's nothing to purchase, but everything to experience.

By Cara Salpini • June 14, 2018

75% of smart home device purchasers value interoperability

Consumers say seamless integration of smart home devices is more important to them than brand loyalty, according to a new study.

By Dan Alaimo • June 14, 2018

Big Lots, Ollie's snatch up Toys R Us store sites

Retailers with large space needs posted winning bids at an auction of the bankrupt toy retailer's store locations this week. 

By Ben Unglesbee • June 14, 2018

Is co-working the next hot retail concept?

New office spaces are adding retail elements and partnerships. But do people really want to shop for jeans at work? A host of startups are banking on "yes."

By Lara Ewen • June 13, 2018

Urban Outfitters delivers on sales and Wall Street applauds

The apparel retailer is building on a strong first quarter as store sales at its brands increase and digital sales explode.

By Daphne Howland • June 13, 2018

What's wrong with retailers' customer surveys?

A recent study shows that despite good intentions of improving the overall customer experience, retailer surveys have proven to be redundant and flawed. 

June 13, 2018

Rent-A-Center rejects possible sale, then gets another offer

The rent-to-own retailer is committed to going forward alone with its turnaround plan, at least until the next "credible offer" rolls in. 

By Ben Unglesbee • June 12, 2018

Prime Day is a boon to retailers beyond Amazon

Non-Amazon retailers can benefit from the midsummer event by anticipating attention to it, according to analysis of last year's Prime Day.

By Daphne Howland • June 11, 2018

30 minutes with Bluemercury's co-founder

The luxury beauty brand has expanded dramatically since it was acquired by Macy's. But growing a business from within a retail behemoth presents unique opportunities and challenges.

By Corinne Ruff • June 11, 2018

Shopping apps poised for profitable 2018 after 54% growth

Retailers have a major opportunity in mobile marketing with shopping apps surging in popularity and profitability, according to a new study from Liftoff.

By Dan Alaimo • June 11, 2018

PetSmart reportedly hires debt advisers

With profits falling, competition heating up and credit facing downgrades, the pet retailer is looking to trim its debt load, according to Reuters. 

By Ben Unglesbee • June 8, 2018

Sears online sales a fraction of department store peers

Sales volume through e-commerce channels is falling as customers generally show more reluctance to shop the Sears brand, new research shows. 

By Ben Unglesbee • June 8, 2018