Technology: Page 8


  • Walmart app homepages on three phones.
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    Courtesy of Walmart
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    Walmart wants to create a unique homepage for each shopper

    The retailer is accelerating its Adaptive Retail strategy to create immersive shopping experiences across its stores, apps and virtual environments.

    By Bryan Wassel • Oct. 10, 2024
  • Amazon Go
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    Retrieved from Amazon press page.
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    Amazon Go closes 3 NYC stores

    The locations shuttered because the company “couldn’t make the economics work with the lease cost,” a spokesperson said.

    By Jessica Loder • Oct. 9, 2024
  • The interior of an apparel store Explore the Trendline
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    Zapp2photo via Getty Images
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    Trendline

    How artificial intelligence is shaping retail

    More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

    By Retail Dive staff
  • Two people sitting in white chairs in front of circular signs on a stage
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    Sam Silverstein/Retail Dive
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    Sam’s Club to open location without checkout stations

    Shoppers at the digitally focused store, due to open next week in Grapevine, Texas, will need to use the retailer’s Scan & Go app to make purchases.

    By Sam Silverstein • Oct. 8, 2024
  • Close-up of someone using a smart cart for grocery shopping.
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    Courtesy of Instacart
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    Instacart adds games, personalized coupons to its smart carts

    The new capabilities aim to deliver benefits for brands and retailers while also driving repeated customer use of the technology.

    By Catherine Douglas Moran • Oct. 8, 2024
  • A machine that processes cases at a Walmart facility.
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    Courtesy of Walmart
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    Walmart automates supply chain facilities in Arizona, Arkansas

    The retail giant is equipping the regional distribution centers with technology in a bid to double productivity.

    By Kelly Stroh • Oct. 7, 2024
  • A person using their mobile phone to record a video of themselves.
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    Tirachard via Getty Images
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    How influencers sway consumer purchasing decisions

    More consumers are placing their trust in influencers, especially in online communities with niche interests, a Mavely survey found.

    By Kristen Doerer • Oct. 7, 2024
  • People walk by a Sephora storefront.
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    Scott Olson via Getty Images
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    What’s the winning formula for a loyalty program?

    Sephora, PetSmart and Famous Footwear operate loyalty programs that lean into data to meet customers’ interests and preferences.

    By Rosalyn Page • Oct. 7, 2024
  • Exterior of Whole Foods small-format Daily Shop on a NYC street
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    Peyton Bigora/Retail Dive
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    Why Whole Foods’ Daily Shops won’t feature Just Walk Out tech

    Display movement is “very restricted” when the tech is in use, a Whole Foods executive said during a store tour of the new format.

    By Peyton Bigora • Oct. 7, 2024
  • A black shirt labeled Armani is counterfeit as evidenced by the misspelling of the brand name on the tag.
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    "A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
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    AAFA pushes again for Facebook, Instagram to join the notorious markets list

    One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.

    By Nate Delesline III • Oct. 4, 2024
  • Buildings, cars and a pedestrian are reflected in a store window that says "Black Friday, up to 70% off" in orange letters.
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    Daphne Howland/Retail Dive
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    Black Friday to Cyber Monday US retail sales to hit ‘record’ $75B

    That’s up 5% from last year. Meanwhile, Cyber Monday is seeing its relevance fade, according to a Bain & Company report. 

    By Tatiana Walk-Morris • Oct. 4, 2024
  • Amazon visual tool example on a cell phone.
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    Courtesy of Amazon
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    Amazon launches suite of visual search features

    The e-commerce giant added five new tech features so shoppers can conduct faster and more precise product searches. 

    By Tatiana Walk-Morris • Oct. 3, 2024
  • Ashley's partnership with Samsung on a smart home.
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    Courtesy of Ashley
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    Ashley, Samsung partner on smart home experience

    The furniture retailer’s Brentwood, Tennessee, store is the first to showcase the interactive showroom, with plans for expansion underway. 

    By Tatiana Walk-Morris • Oct. 2, 2024
  • A photo of a gas station and convenience store. Both the fuel canopy and store read "Circle K."
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    Permission granted by Circle K
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    Circle K adds e-commerce tools to 800 franchised stores

    Lula Commerce also named a new president and chief revenue officer as demand for c-store delivery grows.

    By Jessica Loder • Oct. 2, 2024
  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
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    Courtesy of The National Retail Federation
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    Top retail conferences in 2025

    Topics this year include AI, consumer trends and brand loyalty.

    By Retail Dive Staff • Updated Jan. 24, 2025
  • Two people wearing shapewear from Knix's customizable collection.
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    Courtesy of Knix
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    Knix launches customizable shapewear collection

    The brand uses its patented PerfectCut technology to allow customers to adjust products for the right fit.

    By Howard Ruben • Oct. 1, 2024
  • Two individuals on stage seated in chairs, on the left a middle-age man in a suit jacket and on his right a woman in a black blouse
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    Peyton Bigora/Retail Dive
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    What to know about privacy laws when collecting personal data on shoppers

    Retailers have moved away from collecting identifiable information from consumers, but need to be aware of requirements for the personal data they do gather, an Albertsons privacy official said. 

    By Peyton Bigora • Sept. 27, 2024
  • Image from Lego Gaming Workshop
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    Courtesy of Lego
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    Lego to host online, in-store gaming workshops for kids

    The interactive programs will be held at select stores next month, while online events are hosted by gaming influencer Kennedy Rose. 

    By Tatiana Walk-Morris • Sept. 26, 2024
  • An Ollie's distribution center picture with freight trucks on the right side for cargo loading/unloading.
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    Courtesy of Ollie's
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    Ollie’s opens Illinois distribution center, targeting westward expansion

    Robotics and automation are slated to make the site much more efficient than existing ones, the company’s SVP of supply chain said.

    By Alejandra Carranza • Sept. 25, 2024
  • A couple wearing several pieces of jewelery embraces outdoors in the daytime.
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    Permission granted by Kay Jewelers
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    Kay Jewelers to revamp store fleet amid new brand positioning

    In a bid to attract younger shoppers, the retailer is updating stores, adding a new product collection and focusing its branding on authentic relationships.

    By Nate Delesline III • Sept. 25, 2024
  • Pictures of the virtual fitting app Fytted.
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    Courtesy of Fytted
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    Fytted launches virtual fitting room tool

    The app allows users to virtually try on clothing from over 600 brands including Free People, Lululemon and J. Crew. 

    By Tatiana Walk-Morris • Sept. 25, 2024
  • A phone user browses Depop's mobile app.
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    Courtesy of Depop
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    Depop can now generate product descriptions from just one photo

    Sellers on the secondhand fashion marketplace can now use generative AI to populate product attributes for listings, including category, color and brand. 

    By Tatiana Walk-Morris • Sept. 24, 2024
  • Actress Michelle Buteau stars in Amazon's 2024 back-to-school campaign.
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    Courtesy of Amazon
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    Amazon launches AI-powered video ad generator ahead of the holidays

    Gellé Frères, a French skin care retailer, has already been testing the tool that can convert a single product image into multiple videos. 

    By Peter Adams • Sept. 23, 2024
  • A virtual influencer appears before a Pacsun store
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    Courtesy of Pacsun
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    Virtual influencers gain traction

    The cost, speed and quality of virtual personas are “only poised to improve as GenAI advances,” according to a PitchBook report.

    By Tatiana Walk-Morris • Sept. 23, 2024
  • A person in a blue helmet and a yellow safety vest watches as a machine places a filament on a structure.
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    Courtesy of Alquist 3D
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    Walmart uses 3D printing for Tennessee store addition

    The 20-foot-high expansion is one of the largest freestanding 3D-printed commercial concrete structures in the U.S., according to Alquist 3D.

    By Matthew Thibault • Sept. 23, 2024
  • A person holds a smartphone depicting a person holding a skincare product.
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    Ezra Acayan via Getty Images
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    More than half of US Gen Zers are headed to TikTok Shop this season

    Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.

    By Sept. 19, 2024