Best Buy pushes tech in holiday ad series

The campaign features the retailer’s new hologram spokesperson, “Gram,” and addresses common problems like finding the perfect gift.

By Nate Delesline III • Nov. 6, 2024

Sheetz accepting crypto at all locations

After a limited trial run, customers can now use several popular digital currencies to buy items at all of the retailer’s 750-plus locations.

By Jessica Loder • Nov. 5, 2024

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Lowe’s launches home maintenance support tool for loyalty members

With the Lowe’s Digital Home Platform, members can access personalized info about their products, including warranties and manuals.  

By Tatiana Walk-Morris • Nov. 5, 2024

Amazon, Google sue over ‘fake review website’

The dual complaints in federal court target sellers of fake reviews for retailers and local businesses that market on the web giants.

By Justin Bachman • Nov. 5, 2024

The Children’s Place launches Shein storefront

The deal allows the youth apparel company to distribute its products through the fast-fashion giant’s platform and diversify its omnichannel strategy.

By Laurel Deppen • Nov. 4, 2024

The invisible secret behind retail’s modernization journey

As retailers evolve their businesses to be data-informed and better utilize AI technologies, it will become more important to modernize their IT infrastructure.

Nov. 4, 2024

In time for the holidays, Affirm updates its app

Consumers made more purchases via BNPL platforms last holiday season. With the lingering impact of inflation, shoppers may do the same this year. 

By Tatiana Walk-Morris • Oct. 31, 2024

Tumbler manufacturer Stanley using AI to predict supply disruptions

Stanley 1913 expects to improve scenario planning and supply chain visibility with the Kinaxis Maestro platform. 

By Kelly Stroh • Oct. 30, 2024

Product review videos to influence holiday shopping

YouTube, Facebook and Instagram are the top social media platforms shoppers are using for research this season, according to a Circana report. 

By Tatiana Walk-Morris • Oct. 30, 2024

Party City taps Instacart for same-day delivery

Customers can now get delivery in as fast as an hour from over 700 of the retailer’s stores across the country. 

By Tatiana Walk-Morris • Oct. 29, 2024

Most consumers plan to shop online this holiday season

While some people started shopping during October’s promotions, most consumers plan to start next month, according to research by Bain & Company.

By Tatiana Walk-Morris • Oct. 28, 2024

Walmart parodies TV hits in Black Friday ‘advertainment’ series

“Deals of Desire” taps into customers’ “main character energy” and follows similar efforts from the retailer that bridge content and commerce.

By Chris Kelly • Oct. 28, 2024

GameChanger launches AI-powered video analysis tool for youth basketball, volleyball

The Dick’s Sporting Goods-owned company debuted Film Room, a feature which uses AI to quickly identify key moments in game action. 

By Tatiana Walk-Morris • Oct. 24, 2024

Inside the Store: Sam’s Club unveils its store of the future

Shoppers must use Scan & Go at the newly opened Dallas-area location, which boasts a large sushi island, pizza-making robot and more e-commerce fulfillment tools.

By Catherine Douglas Moran , Sam Silverstein • Oct. 24, 2024

Bath & Body Works adds new features to mobile app

The app allows shoppers to log in using biometric authentication including fingerprint or face identification.

By Tatiana Walk-Morris • Oct. 22, 2024

TikTok Shop adds refurbished electronics

The company currently offers tablets, mobile phones and laptops from companies like Apple and Google with plans for expansion. 

By Tatiana Walk-Morris • Oct. 21, 2024

Amazon to deploy AI tech in delivery vans

Vision-Assisted Package Retrieval aims to help drivers quickly find packages and save time on routes.

By Max Garland • Oct. 21, 2024

Google revamps shopping feature with AI-powered product curation

Upcoming features include AI-generated briefs, dynamic filters to narrow searches based on specific attributes and personalized feeds.

By Bryan Wassel • Oct. 17, 2024

Amazon unboxes advertiser capabilities spanning AI, DSP and insights

The retail media giant refreshed its demand-side platform and rolled out new generative artificial intelligence tools to help marketers utilize its ad services.

By Chris Kelly • Oct. 16, 2024

Guess launches recycling initiative with SuperCircle

The program, called Guess Again, allows customers to mail in textiles of any brand.

By Laurel Deppen • Oct. 16, 2024

Nearly half of holiday shoppers plan to shop in stores

While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian. 

By Tatiana Walk-Morris • Oct. 15, 2024

Amazon rolls out AI Shopping Guides for curated product discovery

The guides use product searches to deliver pages filled with relevant product details and suggestions.

By Bryan Wassel • Oct. 15, 2024

Amazon bundles online shopping of groceries and nonfood items

The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods to one cart.

By Peyton Bigora • Oct. 14, 2024

Automated-checkout company Grabango shuts down

The tech company was unable to secure the funding it needed to continue operating, a spokesperson said.

By Brett Dworski , Jeff Wells • Oct. 14, 2024

Ulta announces third accelerator cohort

The participating brands, which span men’s cosmetics and curly hair care, will receive $50,000 each, and the chance to pitch the beauty retailer’s merchants.

By Xanayra Marin-Lopez • Oct. 10, 2024