Amazon installs new machine-learning reviews system

The system will vet customer reviews to favor verified reviewers and recent content. 

By Ian P. Murphy • June 22, 2015

FAA to issue rule on commercial drone flights within a year

Amazon Prime Air could take flight as early as next summer. 

By Ian P. Murphy • June 18, 2015

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Google expands cross-platform ad measurement

The search engine now tracks advertising results outside of its own network. 

By Ian P. Murphy • June 18, 2015

EBay Enterprise to be sold just in time for PayPal split

EBay Enterprise provides software, customer service, warehouses, and delivery to retailers around the globe.

By Daphne Howland • June 18, 2015

Study: Product recommendations aid in e-commerce conversion

The study from Monetate also found that personalized suggestions can increase average order value.

By Ian P. Murphy • June 17, 2015

First Data unveils Apple Pay-compatible EMV reader

The new device from First Data allows retailers to accept EMV cards, Apple Pay, and more. 

By Ian P. Murphy • June 17, 2015

Will Apple Pay be a hit or flop? 8 industry watchers weigh in

While the future of the payment system may seem uncertain, it’s something retailers certainly need to keep an eye on.

By Kelsey Lindsey • June 16, 2015

Fast Retailing to integrate channels in the cloud

Accenture will help the Uniqlo parent create a seamless customer experience. 

By Ian P. Murphy • June 15, 2015

Etsy plans to speed content with server pods

The new strategy could also aid international growth for the handmade marketplace. 

By Ian P. Murphy • June 12, 2015

iOS 9 includes advanced ad blocking features

Use could cut into revenues for Google, other networks. 

By Ian P. Murphy • June 11, 2015

Why SMS is still a crucial part of the marketing mix

With messages ranging from special offers to style advice, some retailers are getting creative with their SMS interactions with customers. 

By Ian P. Murphy • June 10, 2015

Bigcommerce names Brent Bellm CEO

The executive previously held postions with PayPal and HomeAway.

By Ian P. Murphy • June 10, 2015

Facebook to offer free beacons to retailers using Place Tips

Beacons could drive some $4.1 billion of U.S. store sales in 2015, and Facebook's new initiative could propel that further. 

By Daphne Howland • June 9, 2015

Square to release Apple Pay-friendly NFC reader

But will the new reader help Apple make 2015 the “year of Apple Pay,” as promised in January?

By Ian P. Murphy • June 9, 2015

Reuters: Apple Pay falling short of adoption goals

Only a quarter of the top 100 retailers accept the payments system so far, according to reporting from Reuters. 

By Ian P. Murphy • June 8, 2015

Apple Watch to arrive in retail stores June 26

Millions of preordered smartwatches will also ship this month. 

By Ian P. Murphy • June 5, 2015

Online retailers take cautious steps into Amazon Prime territory

Membership privileges tend to boost customer loyalty and spending.  

By Ian P. Murphy • June 4, 2015

UPS' 4th annual 'Pulse' survey reveals advantage of multichannel approach

Mobile is driving changes in buyer behavior online and offline, the study released during IRCE found.

By Ian P. Murphy • June 4, 2015

Pocket the punch card: Loyalty, rewards programs shift to mobile platform

Smartphones offer a reliable way for retailers to reach customers.  

By Ian P. Murphy • June 3, 2015

Apple Watch is company's biggest launch to date

The retail giant is expected to ship five million products in the first three months of its release. 

By Ian P. Murphy • June 2, 2015

Why omnichannel as you know it is 'dead'

Deloitte report: Retailers need to stop thinking exclusively about the 'buy'—and think more about the journey that got shoppers there. 

By Kelsey Lindsey • May 29, 2015

Retailers see Apple Watch as emerging marketing opportunity

Apps that perform a simple, specific function lead the way for wearables.

By Ian P. Murphy • May 29, 2015

Oops! Wal-Mart leaks name of shipping service

The potential Amazon Prime competitor will be called ShippingPass, TechCrunch reports.

By Randy Lilleston • May 27, 2015

How retailers use gamification to drive engagement

Gaming strategies increase interaction and engagement, especially for mobile apps. 

By Ian P. Murphy • May 26, 2015

Target: Smart RFID tags in all stores in 2016

RFID will assist in tracking inventory and fulfillment of orders placed for in-store pickup. 

By Ian P. Murphy • May 26, 2015