Facebook Messenger morphing into shopping platform

The app was first greeted by users with frustration and scorn, but it may be poised to grow into a robust e-commerce platform.

By Daphne Howland • March 26, 2015

PayStand introduces mobile app

The app accepts checks and Bitcoin payments to keep rates low.  

By Ian P. Murphy • March 25, 2015

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Facebook introduces app analytics tool

The web dashboard will help marketers measure and calibrate campaigns within apps. 

By Ian P. Murphy • March 25, 2015

4 retailers going beyond the buy with mobile apps

These retailers are using mobile apps—including a few that don't even sell their wares—to build loyalty and reinforce positioning. 

By Ian P. Murphy • March 25, 2015

Retailers take advantage of new Instagram app

The add-on allows users to create multiple-image collages easily. 

By Ian P. Murphy • March 24, 2015

Square introduces new service with lower transaction fee

Square Cash will charge a relatively low 1.5% processing fee for businesses and nonprofits

By Ian P. Murphy • March 24, 2015

Amazon may own '.free' domain

ICANN documents indicate that other bidders have dropped out of the auction. 

By Ian P. Murphy • March 23, 2015

Device disruption: A look at the nimble digital shopper

Consumers are expecting a flexible retail experience, regardless of location or device usage. 

By Ian P. Murphy • March 20, 2015

Study says many mobile apps vulnerable to cyberattack

The IBM/Ponemon study found that the pressure to regularly produce apps is making companies take shortcuts on data security. 

By Ian P. Murphy • March 20, 2015

Bitly to redirect links to in-app locations

The link shortening specialist has created a solution for a nagging problem for marketers. 

By Ian P. Murphy • March 17, 2015

Beacon use poised to blast off: report

Low-cost units will influence $4 billion in retail sales this year. 

By Ian P. Murphy • March 17, 2015

AltoCloud wins $2 million in funding

The software solution uses machine learning to tailor next steps for site visitors. 

By Ian P. Murphy • March 17, 2015

What the Apple Watch means for retail

The much-hyped smartwatch could have a huge impact on mobile wallet adoption and hyperlocal targeting. 

By Ian P. Murphy • March 16, 2015

Amazon acquires tech startup 2lemetry

The move is thought to be key to the retailer's nascent Internet of Things strategy. 

By Ian P. Murphy • March 12, 2015

Has mobile payment fraud arrived?

Reports of thieves using Apple Pay to pilfer high-end goods shocked many last week. But does this hack have further implications for the future of mobile payments?

By Daphne Howland • March 12, 2015

Consumers want rewards for information: survey

The Accenture survey also found that most consumers want to limit retailers' access to their personal data. 

By Ian P. Murphy • March 10, 2015

Facebook opens valve on data firehose

Brand analytics specialist DataSift will aggregate and report topical data in response to brand queries. 

By Ian P. Murphy • March 10, 2015

Apple event unveils new products, Apple Pay numbers

Along with disclosing that Apple Pay is now accepted at 700,000 locations, CEO Tim Cook also introduced a new MacBook and the highly-anticipated Watch. 

By Kelsey Lindsey • March 9, 2015

Chinese telecom giant Huawei enters smartwatch race

The smartwatch was a surprise hit at the Mobile World Congress in Barcelona.

By Ian P. Murphy • March 9, 2015

Sephora launches two-day 'Flash' delivery membership

The cosmetics retailer also announced its new Innovation Lab and the expansion of in-store beacons to all locations.

By Daphne Howland • March 6, 2015

Beacons shine in more stores

National retailers are rolling out major deployments of the proximity solution with success—but shoppers must first opt in to see the real deals. 

By Ian P. Murphy • March 5, 2015

Starwood malls to install StepsAway proximity platform

The mobile app, which will be installed in 10 malls nationwide, connects with customers via malls' Wi-Fi networks. 

By Ian P. Murphy • March 5, 2015

Instagram to launch click-through 'Learn More' button

The button will offer advertisers a measurable call to action for ads. 

By Ian P. Murphy • March 5, 2015

Ingenico announces mPOS dongle for contactless payments

The new payments terminal plugs into the headphone jack of Android or iOS devices.

By Ian P. Murphy • March 4, 2015

What retailers can learn from past same-day delivery flops

These days retailers are working hard to deliver orders cheaply and in record time. Retail Dive talked with Kozmo.com's former CTO to see how they can accomplish this goal while avoiding failure. 

By Daphne Howland • March 3, 2015