How to leverage business intelligence in shipping

Business Intelligence has emerged as a powerful tool for gaining valuable insights that enhance decision-making and operations.

By Maciej Ciupa • June 3, 2024

Home Depot names EVP of customer experience

Jordan Broggi is stepping into the role, along with retaining leadership of the company’s online business, as Matt Carey is set to retire. 

By Tatiana Walk-Morris • May 31, 2024

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Dollar General to eliminate ‘vast majority’ of self-checkout, reduce new store openings

Despite a 6% Q1 net sales rise and performance that beat analyst expectations, shrink remains a significant headwind, CEO says.

By Nate Delesline III • May 31, 2024

Tastemade launches shoppable home improvement series using Shopsense AI

Tapping Hedley & Bennett’s founder as host, the series focuses on redesigning kitchen spaces while viewers shop the products.

By Xanayra Marin-Lopez • May 30, 2024

Rhone gets into made-to-measure apparel using 3D tech

The company’s Custom Made by Rhone technology captures a customer’s exact measurements in order to make a tailored product.

By Kaarin Moore • May 30, 2024

Eddie Bauer Smart Eyewear collection includes voice access to ChatGPT

The collection also sports the first-ever rimless smart eyewear design, according to Innovative Eyewear. 

By Tatiana Walk-Morris • May 30, 2024

L’Occitane introduces virtual fragrance experience

The L’Occitane Greenhouse highlights the company’s range of summer fragrances within a virtual world. 

By Tatiana Walk-Morris • May 30, 2024

Debit cards face rising digital wallet competition: report

Roughly 72% of consumers say they swipe, dip or tap a debit card at the point of sale, a larger portion than credit cards, checks and digital wallets, according to a consumer survey by research firm J.D. Power.

By Patrick Cooley • May 29, 2024

Walmart launches immersive digital shopping experience

Walmart Realm is composed of influencer-led virtual shops meant to shorten the distance between inspiration and commerce. 

By Tatiana Walk-Morris • May 29, 2024

DoorDash expands Ulta Beauty offering

The partnership now includes on-demand delivery from the beauty retailer across all 50 states.

By Xanayra Marin-Lopez • May 24, 2024

Walmart adds pet telehealth benefit for Walmart+ members

The retailer is partnering with Pawp on a perk that will give pet owners free virtual access to a team of veterinary professionals. 

By Tatiana Walk-Morris • May 23, 2024

Kiehl’s launches in the Amazon Premium Beauty store

The skin care brand will have a dedicated storefront with products like sunscreen, facial creams and masks.

By Tatiana Walk-Morris • May 23, 2024

Google to bring ads to new AI Overview as part of search transformation

At Marketing Live, the company also outlined how it’s enhancing shopping ads and supporting complex purchase decisions with generative AI.

By Peter Adams • May 22, 2024

How Walmart is using generative AI

Jon Alferness, chief product officer of Walmart U.S., spoke with Retail Dive about how the big-box retailer is deploying tech to serve customers and frontline workers.

By Nate Delesline III • May 22, 2024

How quality communication can fix inefficiencies in your organization

Streamline your communication to create a more collaborative and productive workplace.

May 20, 2024

Chief marketers enter ‘era of less’ as budgets plunge below pre-pandemic levels

Nearly two-thirds of marketers believe they don’t have the resources to execute 2024 strategies, while some are pinning their hopes on AI, per Gartner.

By Peter Adams • May 17, 2024

Pinterest teams with Real Simple for magazine’s first shoppable issue

The issue, which leverages QR codes that lead to curated Pinterest boards, highlights over 120 products and expands the platform’s bid to publishers. 

By Jessica Hammers • May 17, 2024

Best Buy updates mobile app with personalization, discovery features

The electronics retailer is adding elements like Shop with Videos, Best Buy Drops and other additions to promote its products.

By Tatiana Walk-Morris • May 16, 2024

Uber takes on Instacart with expanded Costco partnership

The club retailer is now available on Uber Eats in several unspecified locations across the U.S., Canada, Mexico and Japan, with more to come.

By Catherine Douglas Moran • May 16, 2024

7-Eleven testing new financial services in stores

The retailer will add terminals to 3,000 Speedway locations and test services like cryptocurrency purchases with ATM solution provider FCTI.

By Jessica Loder • May 16, 2024

Reebok launches custom AI sneaker experience on Instagram

With Reebok Impact users can share a photo memory on the social media platform to generate a digital shoe.  

By Tatiana Walk-Morris • May 15, 2024

Walmart streamlines fulfillment with third consolidation center

The center’s tech aims to benefit shippers through streamlined purchase order fulfillment, shorter lead times and faster delivery to customers.

By S.L. Fuller • May 14, 2024

Consumers ‘trading down’ to cheaper goods online: report

Even as e-commerce spend in the first four months of the year grew to nearly $332 billion, shoppers are buying cheaper goods across categories. 

By Tatiana Walk-Morris • May 14, 2024

Instacart sees smart carts as key growth driver

The company expects to deploy thousands of its screen-equipped carts in grocery stores by the end of 2024, CEO Fidji Simo said.

By Sam Silverstein • May 13, 2024

Adore Me launches AI design tool

AM by You, which uses generative AI, allows consumers to create their own customized bralette and panty set.

By Howard Ruben • May 13, 2024