Amazon to end Prime Try Before You Buy

AI feature adoption is reducing the need for physical try-ons, the company said.

By Nate Delesline III • Jan. 13, 2025

Campaign Trail: Dollar Shave Club gets back to its disruptive roots

The direct-to-consumer trailblazer is updating its irreverent streak after a period at Unilever that “neutered” the brand’s edginess, per CEO Larry Bodner.

By Chris Kelly • Jan. 13, 2025

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

How Walmart’s latest brand refresh reinforces bigger digital ambitions

The first such update since 2008 for the big-box store introduces more vibrant colors and promotes its spark logo as a stronger stand-alone brand asset.

By Peter Adams • Updated Jan. 14, 2025

AI at the retail edge: What’s possible now

Concrete examples of how AI and GenAI at the edge can help retailers address major challenges.

By Samir Sandesara, Dell Technologies • Jan. 13, 2025

How TikTok Shop is changing the way brands reach customers

As a potential ban looms, brands like Nike and E.l.f. Beauty are leveraging the social media platform to win over Gen Z.

By Xanayra Marin-Lopez • Updated Jan. 10, 2025

DoorDash enters deal with Ibotta to expand digital promotions offering

The tie-up aims to push savings opportunities and coupons to shoppers on everyday purchases across categories, such as beauty and home improvement.

By Peyton Bigora • Jan. 8, 2025

Holiday e-commerce hits a record as shoppers choose phones over stores

Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.

By Daphne Howland • Jan. 8, 2025

8 retail trends to watch in 2025

Each year brings unique headwinds and tailwinds. From increased attention on DEI efforts to the shifting nature of DTC, this is what we’ll be following in 2025.

By Retail Dive Staff • Jan. 7, 2025

Sodexo plans nearly 100 tech-forward campus c-stores

“Food Hive” locations can feature cashless payment options and an assortment of goods from local businesses.

By Jessica Loder • Jan. 7, 2025

Instacart links with Samsung on shoppable fridge tech

The multi-year partnership will allow people to order groceries from the screens of select Samsung refrigerators.

By Catherine Douglas Moran • Jan. 7, 2025

Holiday shoppers spent global record $1.2 trillion online

Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce. 

By Nate Delesline III • Jan. 7, 2025

TikTok Shop expands collectibles categories

The social commerce company is broadening its collectibles and focusing on authentication, as a potential U.S. ban looms.

By Tatiana Walk-Morris • Jan. 3, 2025

Perfect Corp expands into luxury fashion with Wannaby acquisition

The company was acquired from Farfetch so Perfect Corp can broaden its virtual try-on capabilities into categories like shoes, bags and apparel. 

By Kaarin Moore • Jan. 2, 2025

Amazon boosts recycled content, reduces inks for device packaging

In addition to the sustainability measures for Kindle, Echo and Fire TV products, the company added a tactile feature to aid consumers with visual impairments.

By Katie Pyzyk • Jan. 2, 2025

What Amazon is doing to fight fake reviews

Reviews are a cornerstone of Amazon’s business, so it is pushing back with strict policies, proactive detection and enforcement action.

By Kristen Doerer • Jan. 2, 2025

The Backroom: Doug Stephens looks to 2025 and beyond

The retail and brand expert discusses the hype around AI, how marketers can preserve human creativity and his optimism about the future.

By Retail Dive Staff • Dec. 26, 2024

Sephora announces 2025 Accelerate program cohort

This latest class marks a decade since the launch of the incubator program, which three years ago pivoted to focus on BIPOC founders.

By Xanayra Marin-Lopez • Dec. 20, 2024

Best Buy leans on distribution upgrades for faster delivery

The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.

By Phil Neuffer • Dec. 19, 2024

Walmart tests in-store body cameras for employees

The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.

By Nate Delesline III • Dec. 18, 2024

Bloomingdale’s adds fulfillment option for luxury DTC brands

Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.

By Tatiana Walk-Morris • Dec. 18, 2024

Slow website? It’ll cost you.

Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found.

By Kristen Doerer • Dec. 17, 2024

AI to influence over $200B in holiday sales

That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report. 

By Tatiana Walk-Morris • Dec. 17, 2024

Nordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.

The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.

By Daphne Howland • Dec. 16, 2024

Over half of holiday shoppers already use or plan to use AI

According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.

By Xanayra Marin-Lopez • Dec. 12, 2024

Chewy returns to member growth with better site experiences

A more convenient in-app experience and positive responses to veterinary clinics helped drive customer growth at the pet goods retailer.

By Bryan Wassel • Dec. 12, 2024