Perfect Corp. releases AI hair-identifying tool for personalization

The company said the tech can let brands and retailers provide personalized advice online and in-store.

By Xanayra Marin-Lopez • April 15, 2024

Is retail’s next wave of personalization coming in 2024?

Dive into how today’s latest tech innovations give brands an opportunity to reinvent how they speak to their customers in advertising campaigns.

April 15, 2024

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Billy Reid acquires Knot Standard’s DTC business

As part of the deal, the fashion retailer will take over the DTC brand’s stores and start using its AI-based made-to-measure software in all its locations.

By Cara Salpini • April 12, 2024

The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten

The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.

By Retail Dive Staff • April 12, 2024

Andy Jassy says Amazon will deepen investments in generative AI

Jassy described the tech as “the largest technology transformation since the cloud” or the internet, and said the company is “optimistic” it will be built on top of AWS.

By Nate Delesline III • April 11, 2024

Dove pledges to not use AI models in lieu of real women in its advertising

A new campaign, “The Code,” shows unrealistic standards produced by current AI tech and promotes guidelines for creating more inclusive results.

By Peter Adams • April 10, 2024

Why more tech in stores shouldn’t mean fewer workers

Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

By Daphne Howland • April 10, 2024

Home Depot confirms breach of employee data

The retailer said a vendor error led to the exposure of identifiable information of some employees.

By Nate Delesline III • April 9, 2024

Best Buy to use generative AI for virtual assistant, customer support experiences

The tech will help with customer service, including troubleshooting product issues, managing software and rescheduling or combining order deliveries. 

By Tatiana Walk-Morris • April 9, 2024

Whole Foods to pull Amazon’s Just Walk Out technology from stores

The specialty grocer, which operates the checkout tech at just two stores, will follow the same path as Amazon Fresh stores in the U.S.

By Peyton Bigora • April 8, 2024

Battling shrink and theft across the globe

Retailers are trying numerous strategies — from technology to teamwork — to minimize losses.

By Peyton Bigora • April 8, 2024

AI in retail: Start small and think big

How to start using AI and automation in retail to better serve employees and customers.

April 8, 2024

The future of retail media networks: Unlocking the power of Wi-Fi in store

Explore how RMNs & Wi-Fi will revolutionize the in-store retail experience, offering targeted ads & enhanced customer experiences.

April 8, 2024

Shein, Temu have high customer overlap with TikTok Shop: report

Even while facing a potential ban in the U.S., the platform is dominating social shopping, an Earnest Analytics report finds. 

By Tatiana Walk-Morris • April 5, 2024

The Weekly Closeout: Puma plots design space in LA, Bank of America downgrades Figs

The athletics brand said the studio will open in 2025, while spending pullbacks contributed to the scrubs brand’s recent negative rating.

By Retail Dive Staff • April 5, 2024

Amazon debuts app for palm payment registry

The Amazon One app can be used to enter various locations, identify individuals, pay for items and access loyalty rewards.

By Xanayra Marin-Lopez • April 4, 2024

Amazon’s AWS unit cutting hundreds of jobs related to store technology

The e-commerce giant earlier said it was scaling back its Just Walk Out technology, including dropping it from Amazon Fresh locations in the U.S.

By Daphne Howland • April 4, 2024

Burlington to open its biggest distribution center

The retailer is building a “highly automated,” 2 million-square-foot facility to support its growing store footprint.

By S.L. Fuller • April 4, 2024

Amazon removes ‘Just Walk Out’ tech from US Amazon Fresh stores

Dash Carts, which also allow shoppers to avoid checkout, will roll out instead at those locations, while the older tech is limited to Amazon Go and some smaller U.K. stores.

By Daphne Howland • April 3, 2024

Lululemon launches recycled polyester anorak

The packable outerwear is made with mixed plastic waste, converted carbon emissions and the activewear brand’s old apparel.

By Laurel Deppen • April 3, 2024

Poshmark enlists sustainable brands for live shopping event series

Brands including Rothy’s and Christy Dawn will host shows to spotlight circular fashion in celebration of Earth Month. 

By Tatiana Walk-Morris • April 3, 2024

Walmart letting businesses tap into its route optimization tech

The move to sell its proprietary AI-driven software contributes to the retailer’s business diversification strategy.

By Larry Avila • April 2, 2024

West Elm launches mobile app

The app allows users to filter by need, and comes amid declining revenues for the home retailer.

By Tatiana Walk-Morris • April 2, 2024

More than half of shoppers would use generative AI for clothing purchases: Adobe

Seventy-one percent of respondents said they think using the technology to try on products virtually would boost their buying confidence.

By Tatiana Walk-Morris • April 1, 2024

Walmart announces second class of beauty accelerator program

The retailer is also investing in beauty in other ways, including bringing back a Beauty Glow Up savings event and expanding virtual try-on.

By Xanayra Marin-Lopez • April 1, 2024