Technology: Page 18


  • A worker using food waste reduction technology.
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    Courtesy of Walmart
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    Walmart brings food waste reduction tech to 1.4K stores

    The retailer partnered with organics recycler Denali to install technology that separates food from packaging. 

    By Catherine Douglas Moran • July 29, 2024
  • A person uses a credit card to pay for a purchase on a computer
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    Getty Images
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    After a bad first half, US consumer tech sales expected to fall 2% in 2024: Circana

    The research firm said the macroeconomic environment remains unchanged, but signaled strength in some categories for the back half of the year.

    By Tatiana Walk-Morris • July 29, 2024
  • Trendline

    How artificial intelligence is shaping retail

    More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

    By Retail Dive staff
  • Two people using a laptop in store
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    Getty Images
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    Sponsored by Dell Technologies

    Building the store of the future? Update your IT foundation first

    To fully leverage today’s emerging technologies and deliver the experiences customers are expecting, retailers must modernize their stores’ IT infrastructure.

    July 29, 2024
  • Woman online shopping on smart phone.
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    Getty Images
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    Sponsored by Adobe x Bolt

    Reimagining checkout: The future is check-in

    Retailers lose $130 billion yearly to cart abandonment. Find out why fixing the checkout process is crucial.

    July 29, 2024
  • A brand image of Coach, Roblox and Zepeto's collaboration with virtual avatars dressed in Coach apparel.
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    Courtesy of Coach, Roblox, Zepeto
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    Coach brings Spring 2024 collection to the metaverse

    The Tapestry brand introduced virtual wearables and other features to Roblox and Zepeto in an effort to better reach Gen Z.

    By July 26, 2024
  • The Nike "swoosh" on the side of a building, with another building seen behind it.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Nike and Journeys make C-suite appointments

    The athletics brand named Cheryan Jacob as chief information officer, while the footwear retailer appointed Stacy Doren as its marketing chief.

    By Retail Dive Staff • July 26, 2024
  • A customer pays for a purchase at a clothing store
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    Getty Images
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    In-store experience wins out as customers want to see and touch purchases: report

    Customers value associates’ advice, particularly for luxury goods, while they feel frustrated by chatbots’ inability to resolve customer service inquiries.

    By Bryan Wassel • July 26, 2024
  • Close-up of a retailer's app.
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    Courtesy of Sam's Club
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    Sam’s Club brings retail media to Scan & Go tool

    Display ads will appear on the cart page of the retailer’s app and enable measurement of in-store shopping behavior and ad performance.

    By Peyton Bigora • July 25, 2024
  • A Hydro Flask water bottle.
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    "Hydro Flask" by Tony Webster is licensed under CC BY 2.0
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    Helen of Troy reports distribution disruptions at Tennessee facility

    The company is working with suppliers to address the remaining challenges impacting customer orders.

    By Kelly Stroh • July 25, 2024
  • Headshot of Jeff Haddox
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    Courtesy of Omni
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    Omni Retail Enterprises names CTO

    Similar to the company’s new CEO, Jeff Haddox has an extensive background working with home retailer Pier 1 — a brand now owned by Omni.

    By July 24, 2024
  • The TikTok app is displayed on an Apple iPhone.
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    Getty Images
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    TikTok Shop spend jumps during Deals for You Days

    U.S. shoppers spent $52 each during the social platform’s July sale, a historic high and a break from recent declines, according to Earnest Analytics.

    By Tatiana Walk-Morris • July 24, 2024
  • Best Buy's "spokeshologram," Gram, which debuted as part of a larger refresh and introduction of its "imagine that." tagline
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    Courtesy of Best Buy
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    Best Buy updates brand with new tagline, hologram spokesperson

    As part of a refresh, the company updated its color palette to include magenta, teal and red, and is emphasizing personalized discovery and support.

    By Tatiana Walk-Morris • July 23, 2024
  • A sign is posted in front of a Google office on April 26, 2022 in San Francisco, California. Google parent company Alphabet will report first quarter earnings today after the closing bell.
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    Justin Sullivan via Getty Images
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    Deep Dive

    And just like that, Google won’t be deprecating cookies. What now?

    The tech giant backed off plans to implement a huge shift in digital marketing that faced pushback from adland and regulators around the world.

    By Chris Kelly • July 23, 2024
  • A person shops online
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    Getty Images
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    Amazon, Better Business Bureau file joint lawsuit in fight over fake reviews

    It’s the e-commerce giant’s first joint lawsuit tackling fake review brokers and aims to shut down ReviewServiceUSA.com.

    By Tatiana Walk-Morris • July 22, 2024
  • A closeup of a store display. A grey and pink Skechers sneaker is seen next to a purple Skechers sneaker.
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    Brandon Bell via Getty Images
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    Skechers sues L.L. Bean for patent infringement

    Attorneys for the footwear giant accuse the retailer of illegally using its patented "heel cup" design.

    By Laurel Deppen • July 22, 2024
  • Simbe inventory robot operating in Schnucks supermarket
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    Permission granted by Simbe Robotics
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    New robotic capability lets retailers remotely monitor store shelves

    Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.

    By Sam Silverstein • July 19, 2024
  • A Bassett Furniture storefront.
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Bassett Furniture temporarily shuts down manufacturing facilities following cyberattack

    Although customers can still place orders and purchase products, the furniture company’s ability to fulfill orders is currently impacted. 

    By July 18, 2024
  • A man in a suit strolls past a closed Ralph Lauren store in the evening.
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    Hollie Adams via Getty Images
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    Ralph Lauren hires Levi’s exec as new tech chief

    Christopher Conrad is taking over as chief digital and technology officer ahead of Janet Sherlock’s upcoming retirement.

    By Lindsey Wilkinson • July 18, 2024
  • Person pays via mobile phone
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    Getty Images
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    US online retail sales to reach $1.2 trillion this year: report

    E-commerce is “maturing” and returning to “pre-pandemic normalcy” as it continues to capture market share, according to FTI Consulting. 

    By Tatiana Walk-Morris • July 17, 2024
  • View of a Walmart storefront
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    Justin Sullivan via Getty Images
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    Walmart builds wide lead among US retail media networks, report finds

    The chain saw 11 billion impressions in Q1, including strong performance offsite, while No. 2 Target generated fewer than 7 billion impressions.

    By Peter Adams • July 16, 2024
  • Rite Aid storefront.
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    Courtesy of Rite Aid
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    Rite Aid confirms cybersecurity breach

    The drugstore retailer stated that customer’s Social Security numbers, financial information and patient information was not impacted.

    By July 16, 2024
  • Two mobile phones on Amazon's app featuring Rufus AI assistant.
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    Courtesy of Amazon
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    Amazon rolls out generative AI shopping tool Rufus to all US customers

    CEO Andy Jassy first mentioned the tool in February and said it marked “a significant customer experience improvement for discovery.”

    By Tatiana Walk-Morris • July 16, 2024
  • Canada Goose storefront in Las Vegas.
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    Courtesy of Canada Goose
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    Canada Goose appoints new chief digital and information officer

    Alfredo C. M. Tan steps into the role Aug. 7 and replaces Matt Blonder, who was the company’s chief digital officer for a little over a year. 

    By Tatiana Walk-Morris • July 15, 2024
  • A man stands in a room reminiscent of a college dorm wearing jeans and a red NYC t-shirt.
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    Courtesy of Urban Outfitters
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    Urban Outfitters blends physical, digital with back-to-school campaign

    The retailer’s “Shift Happens” campaign brought influencer-created Pinterest boards to life at a two-day activation in New York.

    By Sara Karlovitch • July 15, 2024
  • Vans World 2.0 in Roblox
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    Courtesy of The Gang
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    Vans refreshes Roblox activation with ‘phygital’ maneuver

    To drive traffic to the space, which reached 100 million visits last year, the brand is dropping a virtual version of a new shoe prior to its in-store release.

    By Sara Karlovitch • July 12, 2024