Technology: Page 19
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Justin Sullivan via Getty Images
J.C. Penney spends $40M on distribution center upgrades
The retailer installed new automation technology at its plant in Reno, Nevada, as part of a larger investment strategy.
By Philip Neuffer • June 24, 2024 -
Courtesy of Verity
Sportswear brand On taps warehouse drones
The retailer has partnered with AI and robotics company Verity to improve fulfillment operations and inventory visibility.
By Kelly Stroh • June 21, 2024 -
Explore the Trendline➔
Getty Images
TrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Courtesy of Makeup by Mario
Makeup by Mario launches AR mirror at Sephora Times Square
The limited-time experience helps users with selecting a shade and product application.
By Xanayra Marin-Lopez • June 20, 2024 -
Permission granted by Target
Target to roll out generative AI chatbot for store employees
The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.
By Nate Delesline III • June 20, 2024 -
Courtesy of Instacart
Sally Beauty expands same-day delivery services with Instacart deal
The beauty retailer scaled up the partnership following a successful pilot earlier this year and will now offer the service from more than 2,200 stores.
By Tatiana Walk-Morris • June 20, 2024 -
Getty Images via Getty Images
Amazon unveils cookieless ad-targeting solution
Ad Relevance uses AI to analyze billions of browsing, shopping and streaming signals and improved addressability in testing.
By Peter Adams • June 20, 2024 -
Courtesy of Gap Inc.
Gap Inc. names new CTO
Like CEO Richard Dickson, Sven Gerjets joins the apparel company from Mattel where he served as its chief technology officer.
By Tatiana Walk-Morris • June 18, 2024 -
Permission granted by Instacart
Instacart plugs retail media data into YouTube Shopping ads to fuel offsite growth
Clorox is among the first brands piloting the integration that is part of the growing push by retail media networks into offsite marketing channels.
By Peter Adams • June 17, 2024 -
Courtesy of Walmart
Walmart opens access to off-site customer journey insights for suppliers
With Digital Landscapes, Walmart is looking to help suppliers answer questions about customer journeys beyond the retailer’s website and app.
By Chris Kelly • June 17, 2024 -
Courtesy of EBay
EBay rolls out AI-backed photo enhancement tool
The feature, which allows sellers to generate new backgrounds, is the latest aimed at helping merchants swiftly create high-quality product listings.
By Tatiana Walk-Morris • June 12, 2024 -
Courtesy of Academy Sports and Outdoors
Academy Sports and Outdoors to offer on-demand delivery via DoorDash
The sports and outdoor recreation retailer has tapped DoorDash for same-day deliveries as it expands its physical store footprint.
By Tatiana Walk-Morris • June 11, 2024 -
Courtesy of Givenchy Beauty
Givenchy Beauty makes over Roblox space for Pride Month
The luxury brand overhauled its space on the platform to feature rainbows, flags and a pop-up showcasing virtual wearables from LGBTQ+ designers.
By Jessica Hammers • June 10, 2024 -
Courtesy of Walmart
Walmart to bring electronic shelf labels to thousands of stores
The retailer expects to deploy the technology to 2,300 locations by 2026 in a bid to improve efficiency and customer service.
By Sam Silverstein • June 10, 2024 -
Courtesy of Fibretrace
Target, FibreTrace and Cargill partner to verify raw cotton
Luminescent pigments are integrated into raw cotton to track it throughout the global supply chain to verify U.S. and Brazilian cotton.
By Xanayra Marin-Lopez • June 10, 2024 -
Shutterstock/bbernard
Sponsored by TeleperformanceThe role of strategic partnership management and rebadging in transformation and enhanced CX
The retail industry saw a drop in new global in-house centers last year. See why strategic business process services partnerships may be more appealing, and how to use them to unlock long-term value.
By Mike Lytle, North America CEO, Teleperformance • June 10, 2024 -
Courtesy of Ikea
Ikea remodels remote work with paid positions for Roblox store
The Swedish retailer is offering jobs to 10 people to staff the digital space and drive real-world recruitment.
By Sara Karlovitch • June 6, 2024 -
Courtesy of Stitch Fix
Amid ongoing declines, Stitch Fix pilots customer experience improvements for summer launch
A core group of customers is keeping and spending more per box, suggesting that the company is on the right track, analysts said.
By Daphne Howland • June 5, 2024 -
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Global online retail sales to hit $6.8 trillion by 2028
In the U.S. alone, online sales will reach $1.6 trillion by that period, up from $1 trillion in 2023, according to a recent report from Forrester.
By Howard Ruben • June 4, 2024 -
Courtesy of Lowe's
Lowe’s pilots kitchen visualization app in stores
The retailer wants customers to use its Apple Vision Pro app to help design and select products for their homes.
By Tatiana Walk-Morris • June 4, 2024 -
Permission granted by Orthotics Direct
Orthotics Direct introduces e-commerce site
The company aims to make foot health solutions more affordable by streamlining the process of placing custom orders.
By Tatiana Walk-Morris • June 3, 2024 -
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Sponsored by OSM WorldwideHow to leverage business intelligence in shipping
Business Intelligence has emerged as a powerful tool for gaining valuable insights that enhance decision-making and operations.
By Maciej Ciupa • June 3, 2024 -
Courtesy of The Home Depot
Home Depot names EVP of customer experience
Jordan Broggi is stepping into the role, along with retaining leadership of the company’s online business, as Matt Carey is set to retire.
By Tatiana Walk-Morris • May 31, 2024 -
Permission granted by Dollar General
Dollar General to eliminate ‘vast majority’ of self-checkout, reduce new store openings
Despite a 6% Q1 net sales rise and performance that beat analyst expectations, shrink remains a significant headwind, CEO says.
By Nate Delesline III • May 31, 2024 -
Courtesy of Shopsense, Tastemade
Tastemade launches shoppable home improvement series using Shopsense AI
Tapping Hedley & Bennett’s founder as host, the series focuses on redesigning kitchen spaces while viewers shop the products.
By Xanayra Marin-Lopez • May 30, 2024 -
Permission granted by Rhone
Rhone gets into made-to-measure apparel using 3D tech
The company’s Custom Made by Rhone technology captures a customer’s exact measurements in order to make a tailored product.
By Kaarin Moore • May 30, 2024
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