Technology: Page 20
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Amazon cuts ‘Buy with Prime’ staff
The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.
By Daphne Howland • Jan. 22, 2024 -
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Sponsored by BrillioTake a quantum leap into intelligent retail experiences with AI
AI cloud will become a mainstay in retail in 2024, with Gen AI and large language models leading the way to drive growth, profitability and innovation.
By Sean Cassidy • Jan. 22, 2024 -
Explore the Trendline➔
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TrendlineHow retailers are deploying in-store technology
Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.
By Retail Dive staff -
Courtesy of Hidden Valley Ranch
The Weekly Closeout: GameStop ditches NFTs while Burt’s Bees teams with Hidden Valley Ranch
The gaming retailer shuts its NFT marketplace due to regulatory uncertainty, as the beauty brand debuts flavored lip balm for “wing eating season.”
By Retail Dive Staff • Jan. 19, 2024 -
Courtesy of Obsess
Hair care brand Amika launches on Roblox
The brand partnered with Obsess to launch “The Amikaverse” on the game platform, and later this year will create a matching virtual store.
By Tatiana Walk-Morris • Jan. 18, 2024 -
Bryan Wassel/Retail Dive
Yeti leans into post-purchase communication to engage customers
“You need excellence all the way from the homepage through a package arriving at their doorstep,” said Yeti’s director of software engineering.
By Bryan Wassel • Jan. 18, 2024 -
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Retailers to use AI for marketing, financial forecasting: survey
Major retailers and consumer packaged goods companies foresee their sales growing or remaining the same from last year, the report found.
By Tatiana Walk-Morris • Jan. 17, 2024 -
Sitthiphong via Getty Images
Retailers hone in on improving the checkout experience
Leaders from Wayfair and SSENSE discussed how they are spearheading good CX by emphasizing a smooth digital checkout at NRF 2024.
By Bryan Wassel • Jan. 17, 2024 -
Permission granted by National Retail Federation
Ulta topped $10B in sales last year. How the beauty retailer stays relevant
CEO Dave Kimbell discussed recent innovations the retailer has introduced and why the beauty category is expected to remain strong.
By Caroline Jansen • Jan. 17, 2024 -
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The Vitamin Shoppe, Camping World among retailers added to Doordash
The fitness and wellness companies are part of a network of more than 100,000 non-restaurant stores across its Marketplace and Drive platforms.
By Xanayra Marin-Lopez • Jan. 16, 2024 -
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Sponsored by FacteusRetail’s new crystal ball: how transaction data gives you a competitive edge
The key to seeing where retail is headed — and how your business should adjust — lies in customer transaction data.
Jan. 16, 2024 -
Daphne Howland/Retail Dive
Victoria’s Secret to infuse AI into online shopping
The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.
By Kristen Doerer • Jan. 12, 2024 -
Permission granted by Sam's Club
Sam’s Club to bring AI-based receipt verification to all stores
The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.
By Nate Delesline III • Jan. 11, 2024 -
Courtesy of Walmart
Walmart to expand drone delivery to 1.8M more Texas homes
The retailer is working with Wing and Zipline to reach up to 75% of the Dallas-Fort Worth area's population.
By Max Garland • Jan. 11, 2024 -
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Half of consumers will abandon or ‘significantly limit’ social media interactions by 2025: report
The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.
By Kaarin Moore • Jan. 10, 2024 -
Courtesy of Instacart
Instacart seeks off-site retail media scale with Google Shopping ads pact
The partnership targeting high-intent grocery shoppers already has sign on from marketers like Danone and Kraft Heinz.
By Peter Adams • Jan. 9, 2024 -
Ariel Skelley via Getty Images
Sponsored by IBMRetailers can tap into generative AI to enhance support for customers and employees
As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior.
By Luq Niazi, Global Managing Partner Industries, IBM Consulting • Jan. 9, 2024 -
Daphne Howland/Retail Dive
Walmart, Unity partner on immersive commerce
Creators will be able to sell physical items in games, virtual worlds and apps.
By Tatiana Walk-Morris • Jan. 8, 2024 -
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7 retail trends to watch in 2024
From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.
By Retail Dive Staff • Jan. 8, 2024 -
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Sponsored by MangoAppsRedefining retail frontline operations: How PetSmart continues to evolve employee engagement
Like many retailers where the majority of associates aren't at a computer, PetSmart evolved their internal communications channels to ensure they could reach all associates across stores, distribution centers (DCs) and home offices.
Jan. 8, 2024 -
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Sponsored by CelonisFor a seamless retail customer experience during peak season, start with employees
Improving the employee experience goes a long way to improving customer experience, writes Lindsey Peters, Retail and Consumer Goods Industry Lead at Celonis.
By Lindsey Peters, Retail and Consumer Goods Industry Lead, Celonis • Jan. 8, 2024 -
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Peloton brings fitness classes to TikTok in bigger push for Gen Z
A co-branded content hub will reinforce the embattled fitness marketer’s recently introduced brand positioning around accessibility.
By Peter Adams • Jan. 4, 2024 -
NoSystem images via Getty Images
Holiday shoppers spent ‘record’ $222.1B online: report
BNPL usage hit an all-time high during the season, with Cyber Monday as the largest day on record for the payment method, per Adobe.
By Tatiana Walk-Morris • Jan. 4, 2024 -
Courtesy of Bark
Bark’s chief technology officer to exit
Nari Sitaraman will step down this month after holding the role since 2021. Eric Picard, vice president of product management, will take on the CTO duties.
By Caroline Jansen • Jan. 2, 2024 -
iStock/lechatnoir
Sponsored by Flooid3 ways to optimize profits and processes in 2024
A new year always offers an opportunity to reflect and restart — especially for retailers. As we move into 2024, here are three key themes for top tier operators to consider.
By Donna Stevens, Senior Vice President Product & Marketing Management at Flooid • Jan. 2, 2024 -
Kendall Davis/Retail Dive
Podcast
The Backroom: Doug Stephens’ retail predictions for 2024
The retail and branding expert discusses the state of the consumer, the habits companies should leave behind in 2023 and what lies ahead in the new year.
By Retail Dive Staff • Dec. 28, 2023
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