Amazon now lets Alexa users shop for delivery from Whole Foods

This comes as questions arise around just how strong consumers' interest is in voice shopping.

By Robert Williams • Aug. 7, 2018

Nordstrom poaches Tesco exec to fill CTO spot

After 18 months without a CTO, Edmond Mesrobian will step in to help drive the department store retailer's technology ambitions.

By Dan Alaimo • Aug. 7, 2018

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Walmart to pilot Alphabot robotics for grocery pickup

The robots will operate in a 20,000-square-foot supercenter addition that will serve as a mini-warehouse of grocery products and an order pickup point.

By Dan Alaimo • Aug. 6, 2018

Study: VR, voice assistants aren’t must-haves for shoppers

High-tech features in retail stores aren't important to 48% of consumers, Bazaarvoice found.

By Robert Williams • Aug. 6, 2018

How Poshmark’s sellers made $1B off the ‘social mall’

The mobile marketplace is performing well in apparel, but could the temptation to expand make it just another Etsy?

By Cara Salpini • Aug. 6, 2018

Amazon Go tech rival begins installations

Standard Cognition claims that it does Amazon Go technology better than Amazon Go, and it just set out to prove it with new installations.

By Dan Alaimo • Aug. 3, 2018

Starbucks, Alibaba scheme to expand coffee delivery in China

The coffee giant is working with one of the world's biggest e-commerce companies again, this time on a broad strategy to enhance its market position in China.

By Dan O'Shea • Aug. 3, 2018

Blockchain to drive $164B in efficiencies for retail by 2030

Cost savings and efficiencies from blockchain will accelerate dramatically in the coming decade for retail and e-commerce, according to a new report.

By Dan Alaimo • Aug. 2, 2018

Uniqlo offers personalized style tips with in-app chatbot

Customers in Japan can also access the digital clothing curator via Google Assistant.

By Robert Williams • Aug. 2, 2018

HP launches Engage line of point-of-sale retail devices and services

A new point-of-sale portfolio from HP seeks to provide much-needed and more flexible tools for a mobile in-store environment.

By Dan Alaimo • Aug. 2, 2018

Naked Labs introduces 3D body scanner, raises funding

The startup began shipping its platform for home use that could have implications for apparel shopping.

By Dan O'Shea • Aug. 2, 2018

A dollar of digital fraud costs merchants $2.94

A new study finds successful fraudulent transactions per month continue to increase, while the number of attempted bad transactions blocked continues to stay just ahead.

By Dan O'Shea • Aug. 1, 2018

Cole Haan combats cart abandonment with Messenger chatbot

The footwear brand turned to the messaging platform at a time when chatbot adoption has stalled at 8% among key brands.

By Chris Kelly • Aug. 1, 2018

Beauty brands stand to gain from virtual advisers

The virtual tools appear to attract customers who are engaged online and shop often.

By Nicole Ault • Aug. 1, 2018

Chase links payment app to Samsung Pay mobile wallet

Cardholders now have more ways to pay with their phones and at more places.

By Robert Williams • July 31, 2018

Returns software firm Optoro raises $75 million for expansion

Dealing with returned merchandise is one of the biggest challenges facing retailers today, evidenced by the funding raised by the logistics tech specialist.

By Dan Alaimo • July 31, 2018

Tommy Hilfiger unveils chip-embedded clothing line

The brand is hoping customers will trade rewards points for any privacy concerns they might have about the technology.

By Dan O'Shea • July 31, 2018

WeWork goes to WeMRKT

Coworking conglomerate WeWork's latest move expands its community-oriented approach into retail. But why?

By Lara Ewen • July 31, 2018

US retailers lead world in data breaches

Despite big spending by U.S. retailers, data breaches continue to grow, according to a study, with half reporting a breach in the last year.

By Dan Alaimo • July 30, 2018

Oracle launches new store-driven inventory service

The new cloud-based platform aims to give retailers and their associates greater visibility into warehouse and store network inventory.

By Dan O'Shea • July 30, 2018

Alphabet backs mobile scanning developer Scandit

A venture capital arm of Google's parent is now behind a Swiss company that promises big advances in the use of mobile cameras for retail scanning.

By Dan Alaimo • July 27, 2018

Walmart, Waymo test driverless BOPIS service

The retailer is the latest to flirt with autonomous tech in a limited test that allows grocery shoppers to hitch a ride in a driverless vehicle to pick up orders.

By Dan O'Shea • July 26, 2018

Click-and-collect ‘superconsumers’ buy more in stores

New research from OrderDynamics identifies a group of the most active online shoppers as aggressive users of all channels, including brick-and-mortar.

By Dan Alaimo • July 26, 2018

Guess US stores add Alipay’s mobile wallet to reach Chinese tourists

A geolocation-based "Discover" function within the app lets travelers find nearby Guess stores, receive promotions and make purchases.

By Robert Williams • July 25, 2018

Mobile commerce startup shutters after failing to deliver

Unlike other doomed shopping apps, Grabble still has investment money that its co-founders intend to use to start another business.

By Dan Alaimo • July 25, 2018