PayPal acquires AI-driven predictive marketing company Jetlore

PayPal's latest acquisition shows it is looking beyond payments to make itself a more valuable partner for retailers.

By Dan O'Shea • May 31, 2018

Kroger's recent deals signal growth of tech in food retail

Investments in e-commerce provider Ocado and meal kit maker Home Chef show that top chains must adopt cutting-edge innovations in order to survive.

By Jeff Wells • May 30, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Blockchain poised to 'revolutionize' retail, Deloitte says

The consulting firm expects that the ledger technology underlying bitcoin could be used to secure transactions and supply chains. 

By Dan Alaimo • May 30, 2018

Amazon Marketplace sellers thriving, but wary of their host

Third party sellers are seeing revenue growth on the channel, yet 38% list "Amazon competing with me" as their biggest concern, according to a new Feedvisor study.

By Dan O'Shea • May 29, 2018

50% of consumers shop on mobile, but only 20% purchase

Anything less than a seamless experience sends consumers running.

By Dan Alaimo • May 29, 2018

Shrink cost retailers $100B last year

The percentage of lost sales in the U.S. was 1.85%, translating to more than $42 billion, according to a study by Tyco Retail Solutions.

By Dan O'Shea • May 29, 2018

Amazon puts live mobile tracking feature on the map

The company's Map Tracking service allows customers to check the physical location of their package and view an estimated delivery time.

By Dan O'Shea • May 25, 2018

PayPal deepens partnership with Google

Users who authorize a payment in one Google platform won't need to log in again to make future transactions across the entire ecosystem, including YouTube and Gmail.

By Robert Williams • May 25, 2018

Urban Outfitters launches third-party marketplace, tests self-checkout

On a call with analysts, the retailer detailed how it is raising its bet on digital, including by adding new payment options and updating its sites and apps.

By Erica Sweeney • May 25, 2018

Who's on first? Google, Amazon battle for smart speaker share in Q1

Both saw smart speaker shipments of 9 million for the period, but for the first time, Google is growing faster than Amazon.

By Dan Alaimo • May 25, 2018

Neiman Marcus adopts SaaS platform to boost supplier collaboration

The retailer will now be able to share and receive product data from suppliers like Prada and Marc Jacobs, which are already using SKYPAD.

By Shefali Kapadia • May 24, 2018

My favorite retail tech startup of 2018 is woman-led, and that part is important

Sometimes the best tech solutions are the lowest tech, and one company promises to break away from the pack of meal solution providers in a surprising way, writes Christopher Walton.  

By Christopher Walton • May 24, 2018

Amazon launches app store to support third-party sellers

Amazon is debuting an app store next week to connect third-party marketplace sellers to developers of vendor-focused software solutions.

By Dan Alaimo • May 24, 2018

Choosy challenges fast fashion to move even faster

A startup looking to act on social trends to create new fashion collections within 48 hours has gained seed funding.

By Dan O'Shea • May 23, 2018

Sotheby’s Int’l Realty adds shoppable furniture to AR app

The app displays virtual furniture in a real room through a smartphone screen and now lets people click on an item and make a purchase.

By Robert Williams • May 23, 2018

72% of consumers prefer videos to text marketing

Consumers like online videos with informational or purchasing links, and Coresight Research said they can provide a "powerful" marketing punch.

By Dan Alaimo • May 23, 2018

Adobe to acquire commerce platform Magento

The deal, priced at $1.68 billion, is aimed at creating a comprehensive e-commerce platform that would integrate B2B and B2C customer experiences.

By Dan O'Shea • May 22, 2018

Best Buy rolls out Geek Squad subscription

Best Buy is revitalizing the service by adding a full-year subscription plan to help customers with all their technology needs.

By Dan O'Shea • May 22, 2018

Amazon aids developers with more Alexa voices, app tools

The e-commerce giant is looking to boost the next generation of Alexa skills and mixed reality apps with eight new Alexa voices and a web-based app development tool.

By Dan O'Shea • May 22, 2018

Study: AR’s potential for retailers lies in driving efficiencies, not sales

The technology is likely to be too distracting to help shoppers who already are in a store looking at products, ABI Research says.

By Robert Williams • May 22, 2018

Nike sells out of Facebook Messenger sneaker drop in less than an hour

This is the athletics retailer's second social commerce success story in three months, after selling out of Air Jordans on Snapchat in just 23 minutes.

By Cara Salpini • May 22, 2018

Starbucks has the most-used mobile payment app

But competition is heating up as the use of Apple, Google and Samsung's proximity mobile payment apps grows, according to an eMarketer forecast.

By Dan Alaimo • May 22, 2018

Macy's revamps in-store beauty to challenge Sephora

The department store retailer is finally dismantling its old-school, brand-siloed beauty sales approach.

By Daphne Howland • May 21, 2018

Product review site Quiddity targets millennials with video

The platform will challenge Consumer Reports and The New York Times' Wirecutter with an approach that aims to bring emotion to product reviews. 

By Dan Alaimo • May 21, 2018

PayPal shells out $2.2B for iZettle

Over the past five years, the company has made at least a half a dozen acquisitions, but its latest and biggest deal could significantly power its in-store payments strategy.

By Dan O'Shea • May 20, 2018