Conversational Commerce: How a fashion tech startup is tackling some of retail's big problems

Rian Buckley founded Fitcode four years ago with the goal of using data to reduce online returns.

By Corinne Ruff • March 19, 2018

How Jordan Brand reimagined its namesake’s iconic dunk to drive m-commerce

A unique combination of technologies and platforms broke new ground for a recent promotion and was the focus of a SXSW session last week.

By Chantal Tode • March 19, 2018

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Nike takes gamification to the next level with sneaker try-on game

Dubbed "Reactland," the game lets shoppers try on shoes by running on a treadmill hooked up to a video game.

By Daphne Howland • March 19, 2018

L.L. Bean drops blockchain bid, won't put sensors in coats and boots

The outdoors retailer intended to build a data tracking and analytics system to leverage customer data reserved on Ethereum.

By Samantha Schwartz • March 19, 2018

Consumers slow to pick up on voice-assisted purchasing

Voice assisted devices, like Amazon's Echo, Google Home and Apple's HomePod, are fast establishing a niche, but consumer purchasing activity is only gradually taking hold.

By Dan Alaimo • March 19, 2018

Macy’s CEO: Heritage won’t bring the company into the future

In a keynote at Shoptalk, CEO Jeff Gennette touted virtual reality for furniture sales, mobile checkout and private label as key pieces of the company's transformation. 

By Corinne Ruff • March 19, 2018

NYDJ invests in personalization to improve direct-to-consumer efforts

NYDJ is among the latest brands to see the value in increasing personalization efforts to better engage shoppers.

By Dan O'Shea • March 18, 2018

Zara to offer mobile AR experience in stores

With a new augmented reality app for in-store use in the works, Zara continues to bet on digital technology innovations for fast fashion success.

By Dan O'Shea • March 16, 2018

70% of consumers unwilling to use Amazon Key

A vast majority of consumers distrust the in-home delivery service recently launched by the e-tailer, according to a new study by InsuranceQuotes.

By Dan Alaimo • March 16, 2018

Macy’s CEO outlines plans for mobile checkout

The latest trick in Macy's ongoing recovery effort is an in-store mobile checkout designed to relieve a major pain point.

By Dan O'Shea • March 15, 2018

5 days or less: Consumers set high bar for acceptable shipping times

Fast and free shipping are dominating the e-commerce delivery landscape, as the maximum acceptable shipping time decreases. 

By Shefali Kapadia • March 15, 2018

Walmart sows the seeds for farm entry with drone patents

The retail giant is looking to improve produce offerings with six drone patents aimed at automating the farming process.

By Dan Alaimo • March 15, 2018

10 tips to get the most out of Shoptalk 2018

Shoptalk has quickly become retail’s Golden Globes. Christopher Walton, an independent consultant, breaks down what you need to know.

By Christopher Walton • March 14, 2018

Meet Bread: Helping retailers reduce friction with POS financing

Despite the fast-paced growth in online retail sales, checkout conversions and cart abandonment are still huge problems for many retailers.

March 14, 2018

Amazon reportedly mulling small business credit card

Another report surfaces about Amazon's growing interest in financial offerings, this time about a potential store credit card for small businesses.

By Dan O'Shea • March 13, 2018

Mastercard partners with UK grocer on in-aisle mobile checkout

Similar to Amazon's Go concept, customers at The Co-op can scan items with a smartphone as they shop and leave without visiting a register.

By Robert Williams • March 13, 2018

Shopping is going mobile, in-store and out

More than 70% of customers have purchased products on their phones, and a clear majority also have used them in-store, according to a new report.

By Dan O'Shea • March 13, 2018

Alexa for Business zeros in on business enterprise apps

Amazon's CTO said the service is developing new applications and forging third-party partnerships to help companies "voice-enable their spaces, corporate applications, people and customers."

By Dan O'Shea • March 13, 2018

4 key takeaways from eTail West

It's all about leadership, culture and embracing innovation as retail enters a highly inventive and experimental phase in the quest to differentiate. 

By Laura Heller • March 13, 2018

360-degree VR ads have 300% higher click-through rates

An increasing component of retailers' marketing plans are 360-degree virtual reality ads, which according to OmniVirt are measurably more effective than traditional two-dimensional ads.

By Dan Alaimo • March 13, 2018

For L’Oreal and Home Depot, AI quickly becomes table stakes

Speaking at SXSW, the two brands detailed how, in just a few years' time, the technology has changed everything from creative strategies to organizational structures, with no signs of slowing down.

By Peter Adams • March 12, 2018

Sephora lines up largest accelerator yet

The beauty retailer disrupted department stores years ago and "Sephora Accelerate" helps ensure it doesn't get staid.

By Daphne Howland • March 12, 2018

Specialty retailers are upping their omnichannel game

A report from L2 found a 75% increase among specialty brands in adoption of features like in-store inventory on product pages and geolocation within store locators. 

By Dan Alaimo • March 12, 2018

Nordstrom snaps up tech startups to fuel mobile shopping

The companies, BevyUp and MessageYes, are aimed at digital selling and conversational commerce, indicating a new focus for the retailer.

By Dan O'Shea • March 9, 2018

Best Buy's Geek Squad allegedly took money from the FBI

Best Buy confirmed to Retail Dive that its Geek Squad repair employees alert law enforcement when they "inadvertently" find child pornography, but says taking payment from the FBI is against their policy.

By Daphne Howland • March 9, 2018